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Reviews of Staycity Aparthotels, London, Deptford Bridge

3 out of 5
Staycity Aparthotels, London, Deptford Bridge
18-20 Deptford Bridge, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 689 reviews" "
Rating 8 - Good. 299 out of 689 reviews" "
Rating 6 - Okay. 64 out of 689 reviews" "
Rating 4 - Poor. 20 out of 689 reviews" "
Rating 2 - Terrible. 11 out of 689 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 2 nights in Nov 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed my stay Nice and close to walk to Greenwich which had amazing parks and markets Staff go above an beyond to help a lost traveller Felt safe and secure
Stayed 2 nights in Oct 2022

8/10 Good

The Good Till

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Martin

Stayed 1 night in Oct 2022

10/10 Excellent

Anita, Dollard-des-Ormeaux

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. I stayed for a week and it was nice to come back "home" after a long day exploring London. The room was very comfortable and clean and had everything I needed. The staff were are all very friendly and helpful. The location was great, right next to the DLR which takes you right into the heart of London in just 15-20 minutes. The neighbourhood was lovely, colourful and vibrant. The coop grocery store next door is very convenient too. I would definitely stay here again on my next trip!
Stayed 7 nights in Aug 2022
Response from Monica Magabulo Front Office Manager on Sep 22, 2022
Dear Anita, Thank you very much for choosing Staycity Deptford Bridge and rate your stay with us.Your satisfaction is encouraging for us, which it is what in fact we strive for every day. We are all trained to deliver the highest customer service possible and we're very glad that you enjoyed your stay with us.We look forward to welcoming you back to Staycity Aparthotel London Deptford Bridge.Kindest Regards,

2/10 Terrible

Ahlam

Stayed 1 night in Aug 2022

10/10 Excellent

Dee Anna

Liked: Cleanliness, amenities, property conditions & facilities
This was just what I was looking for--a great long-stay option with a kitchen and good transportation options close by. The kitchenette had a sink, fridge, microwave, cooktop, and a dishwasher. And there was air con, which was much-needed since June 2022 was brutally hot and A/C in London is hard to come by. There are also laundry facilities on site (in the main bldg) which was helpful. It is located right next to Deptford Bridge DLR station (and close to Deptford and New Cross Train stations) and there was a bus stop that was right out front that allowed me to get to central London easily. There are a number of small grocery stores close by too (Co-Op, Tesco Express, Asda), but large supermarkets are pretty close via the bus, and there are a lots of shops just a couple of DLR stops away at Greenwich or Canary Wharf (also a lot of restaurants). I felt really safe and it was very quiet, even though it was close to a busy road and to a light rail station. The staff was friendly and helpful; I mostly wanted to be left to my own devices, and they respected that. When I needed something, they provided it. The only slightly annoying thing was that the primary way to interact is via a Whatsapp group, and I am not a smart phone user (yes, there are still a few of us). For most people, I imagine this would not be a problem (and it wasn't much of an issue for me either). I would definitely stay again. It was exactly what I needed when I needed it.
Stayed 28 nights in Jun 2022
Response from Front Office Department on Jul 20, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marsha

Liked: Cleanliness, room comfort
EXCELLENT LOCATION AND STAY!!!!!!
My husband an I are avid travelers but 1st visit to London! What can I say..the staff was AMAZING and VERY accommodating! Always available to assist with any questions and had a great since of humor ..Adele!! Location was EXCELLENT and centrally located. Bus/train/groceries/diverse great priced restaurants right outside the door. Our Oyster card took us EVERYWHERE!! So glad I chose this StayCity location and can't wait to come back. (Friendly relaxed local bar AJAA with daily radio DJs) Same place next year!!
Stayed 6 nights in Jun 2022
Response from Front Office Department on Jun 22, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Stayed 1 night in May 2022
Response from Front Office Department on Jun 9, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

m, Singapore

Liked: Cleanliness, property conditions & facilities
It's in the heart of southeast London. Amazing neighbourhood!
Stayed 14 nights in Jan 2019
Response from Front Office Department on Jul 20, 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean apartment with good set of kitchen amenities. Toilet amenities could be improved.
Stayed 5 nights in Mar 2020
Response from Front Office Department on Jul 20, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, convenient. Good gym onsite and laundry services.
Stayed 5 nights in Mar 2020

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Auguste Valackonyte on Feb 29, 2020
Dear Gail, Thank you for taking your valuable time in sharing your feedback. I am pleased to note you gave us such a high score in all the features. We look forward to welcoming you to the StayCity Deptford Bridge, once again. Kind Regards, Auguste Valackonyte Reception Supervisor

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family visiting London
Great for a family of four, right next to DLR and only two stops (three minutes) from Cutty Sark. Sofabed converts to two singles side by side for the kids and we had a separate bedroom. Have stayed with Staycity at other locations and will definitely use again.
Stayed 1 night in Feb 2020
Response from Auguste Valackonyte on Feb 23, 2020
Dear Martin, Thank you for taking your valuable time in sharing your feedback. I am pleased to note you gave us such a high score. We look forward to welcoming you to the StayCity Deptford Bridge, once again. Kind Regards, Auguste Valackonyte Reception Supervisor

8/10 Good

Luca

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Solid and good value for money
Good place, as usual and great value for money. Maybe front desk service needs improvement as it is disappointing to be chased at 9am to settle the payment for the next night. Overall it is good
Stayed 4 nights in Feb 2020
Response from Sidney Njokou on Feb 13, 2020
Dear Guest, Thank you for the feedback. We are sorry to hear about the inconvenience you faced. I can assure you it is a one off and we are working on improving the quality of service we provide at any given time. We look forward to welcoming you back in the near future. Kind regards Sidney Njokou Front office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid overall. However, the lack of onsite car parking is a minus if you are driving
Stayed 1 night in Jan 2020
Response from Sidney Njokou on Jan 12, 2020
Dear Guest, Thank you for taking timeout to feedback on your stay with us. We appreciate your feedback and we look forward to welcoming you back in the near future. Kind regards Sidney Njokou Front Office manager

10/10 Excellent

MR A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value, comfortable well-equipped apartment
Stayed 2 nights in Dec 2019
Response from Auguste Valackonyte Reception Supervisor on Jan 4, 2020
Dear Mr A, Thank you for taking the time out to review your recent stay with us. I am pleased to note you gave us such a high score. It would be my absolute pleasure to welcome you back to Staycity Deptford Bridge aparthotel and I hope to do so very soon. Kind Regards, Auguste Valackonyte

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Auguste Valackonyte on Jan 2, 2020
Dear Ian, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your recent stay with us. I look forward to welcoming you back in the near future. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here before, convenient for DLR , small super markets & Grenwich. Room's small & kitchen basic but enough for breakfast & to microwave an evening meal
Stayed 3 nights in Dec 2019
Response from Auguste Valackonyte, Reception Supervisor on Dec 16, 2019
Dear Anonymous, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your recent stay with us. I look forward to welcoming you back in the near future. Kind Regards,

10/10 Excellent

AP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Auguste Valackonyte, Reception Supervisor on Dec 16, 2019
Dear AP, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your recent stay with us. I look forward to welcoming you back in the near future. Kind Regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a weekend break, walk to Greenwich.
Good location for Greenwich, easy to reach west end by public transport. Excellent check in, great customer service. Requested a quiet room and was given one. Studio was clean, functional, a little tired and Spartan. Fine for a weekend stay. Book early if possible to obtain a discounted rate. Complimentary late check out on Sunday was appreciated!
Stayed 2 nights in Dec 2019
Response from Auguste Valackonyte, Reception Supervisor on Dec 16, 2019
Dear Michael, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your recent stay with us. I look forward to welcoming you back in the near future. Kind Regards,

6/10 Okay

Fiona

Liked: Room comfort
Disliked: Cleanliness
Could be cleaner
We were here for 4 night to which you are told at reception at check in you need to ask for clean towels and no cleaner will come into your room bins etc won’t be emptied which I was like that’s fine. When we got to the room the sink in the kitchen looked like someone had thrown out there coffee without rinsing it away and it had dried in! The shower smelt like a damp cloth or smelly mop. The tiles in the shower had mildew on them and black grout as you could see the original clean tile on the outside of the shower. The kitchen felt tacky like last person used a lot of oil to cook and hadn’t been cleaned properly the mugs had coffee rings on them. Overall it wasn’t the cleanest asked for clean towels on day 2 they never appeared. Apart from that right beside DLR. some of the pictures on the here are actually from there greenwhich location and not this one.
Stayed 4 nights in Nov 2019
Response from Alex on Dec 3, 2019
Dear Fiona, Thank you for taking the time from your day to share your feedback with us. I am saddened that you found your apartment to be in this condition upon arrival, rest assured your concerns will be raised with the relevant department so we can ensure moving forward that all our guests are receiving the best possible service and standard of cleanliness within the apartment. I look forward to welcoming you back to our property soon. Kind Regards, Alexander Varney-Burch Guest Service Manager

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good well positioned apartment hotel
Fast check in and room upgrade which gave us more space. Staff excellent and responsive; we didn't have many questions but needed towels including a loan on the final day to go swimming in Deptford Bridge. Excellent value for money and great position next to Deptford Bridge DLR
Stayed 6 nights in Nov 2019
Response from Alex on Dec 3, 2019
Dear Tevor, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your recent stay with us as well as the service provided by our team. I am looking forward to welcoming you back to our property soon. Kind Regards, Alexander Varney-Burch Guest Service Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Really close to transport, nice clean room although a little small. All the amenities you need
Stayed 2 nights in Oct 2019
Response from Kehinda W on Nov 27, 2019
Dear Anonymous, Thank you for your review. I am pleased that you enjoyed your visit to the property and hope that we can welcome you back soon. Best Regards, Kehinda W General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice hotel, nice staff. easy to get to. Studio room much smaller than expected and the fridge is right next to the bed and is noisy. Also some weird whoosing sounds coming from somewhere that happened frequently. Only one pillow is given per person, so had to ask for another and it took three attempts to get them Overall, a nice stay in a good location.
Stayed 2 nights in Nov 2019
Response from Kehinda W on Nov 22, 2019
Dear Guest, Thank you for sharing a review of your stay with us. I do appreciate your feedback. I am very sorry that we have let ourselves down on some aspects of your visit. I will address these with my housekeeping and maintenance team. Because your review is under Anonymous, I am unable to retrieve the details of your stay with us. We hope to welcome you back in the future. Best Regards, Kehinda W General Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Kehinda W on Nov 19, 2019
Dear Anonymous, Thank you for your review. I am sorry to see lesser ratings than expected. We strive to perfect the product we offer and would be great to know a bit more on where we fell short during your stay in this way we can work towards making it better. I look forward to hearing back from you. Best Regards, Kehinda W General Manager

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Auguste Valackonyte, Reception Supervisor on Nov 10, 2019
Dear Tina, Thank you for taking the time form your day to share your feedback with us. I am happy knowing you have enjoyed your recent stay with us and I look forward to welcoming you back to our property soon. Kind Regards,

8/10 Good

Daisy

Stayed 2 nights in Nov 2019

6/10 Okay

Sandeep

Business traveller
Liked: Cleanliness, staff & service
Excellent option near to Canary Wharf
Overall stay was good . Space was very less compared to StayCity Harlington..but again the value of the place is not comparable I suppose. Front Desk was excellent
Stayed 1 night in Nov 2019
Response from Alexander on Nov 2, 2019
Dear Sandeep, Thank you for taking the time from your day to share details from your recent reservation with us. I am delighted to hear that you have enjoyed your stay and I hope we have the opportunity to accommodate you once again so that we can go above and beyond to ensure you have the most perfect stay. Kind Regards, Alexander Varney-Burch Guest Service Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019
Response from Kehinda W on Oct 30, 2019
Dear Anonymous, Thank you for your review. I am sorry that we have let ourselves down on elements of your stay. We strive to perfect the product we offer and would be great to know a bit more on where we fell short during your stay in this way we can work towards making it better. I look forward to hearing back from you. Best Regards, Kehinda W General Manager

10/10 Excellent

Darren, Boise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deptford Bridge Rail Station is right next to this property making travel in and around London easy and convenient. It's also a 5 minute walk to London's best Fish & Chips at the Golden Chippy. Laundry onsite was a great plus too for those on extended trips. The staff were all helpful. Great stay.
Stayed 4 nights in Oct 2019
Response from Kehinda W on Oct 30, 2019
Dear Darren, Thank you so much for sharing a review of your stay with us. I look forward to seeing you again in the nearest future. Best Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Alex on Oct 26, 2019
Dear Guest, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your stay and we look forward to welcoming you back to the property soon! Kind Regards, Alexander Varney-Burch Guest Service Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Auguste Valackonyte Reception Supervisor on Oct 17, 2019
Dear Anonymous, Thank you for taking the time from your day to share with us your feedback. I am sorry to hear that you experienced these issues during your stay. Should you decide to stay with us again, I can assure that we will go above and beyond to ensure you have a trouble free stay. I look forward to welcoming you back to the property soon. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I disappointingly got downgraded from an apartment room to a hotel room with appropriate refund I still give this one 10/10. Sebastian who was on reception was really lovely and couldn't help us enough so thank you Sebastian! If you need to stay in south London then this is the only real option imho!
Stayed 1 night in Oct 2019
Response from Kehinda W on Oct 14, 2019
Dear Anonymous, Thanks for your review. I'm delighted to see you had enjoyed your stay with us and the surrounding area. Thanks for also letting us of the great service you had received from the team, I will certainly give the recognition to the staff member mentioned and will share with all the team. We hope to see you again in the nearest future. Best Regards, Kehinda W General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Kehinda W on Oct 14, 2019
Dear Anonymous, Thank you for your review. I am pleased that you enjoyed your visit to the hotel and hope that we can welcome you back soon. Best Regards, Kehinda W General Manager

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT AND CONFORTABLE SPACE, THE STAFF VERY FRIENDLY
Stayed 13 nights in Sep 2019
Response from Kehinda W on Oct 8, 2019
Dear Veronica, Thank you so much for your kind review. I hope that we can welcome you back to the property soon. Best Regards, Kehinda W General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionist on check in. Very clean.
Stayed 1 night in Oct 2019
Response from Alex on Oct 6, 2019
Dear Guest, Thank you for taking the time from your day to share your feedback with us. I am happy to hear all went well with your stay and I look forward to welcoming you back to our branch soon. Kind Regards, Alexander Varney-Burch Guest Service Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Kehinda W on Oct 2, 2019
Dear Anonymous, Thank you for your review and for choosing to stay with us. I hope to see you again in the nearest future. Best Regards Kehinda W General Manager

6/10 Okay

Cheang

Liked: Staff & service
Stayed 3 nights in Sep 2019
Response from Alex on Sep 14, 2019
Dear Guest, Thank you for taking the time from your day to leave us your feedback. I am saddened to hear that your stay was not to the standard we wish to deliver. Should you decide to stay with us again, I can assure that you will be well taken care of and we will do everything in our power to go above and beyond, ensuring everything goes smoothly with your stay. I look forward to welcoming you back to our branch in the near future. Kind Regards, Alexander Varney-Burch Guest Service Manager

10/10 Excellent

Loris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent staff
Excellent location, has everything you need including kitchen , gym, laundry and soap, nice room with blackout curtains and quiet. A very pleasant stay and easy commute to Gatwick airport to or from Deptford Bridge station or Deptford station. Staff is friendly, welcoming and helpful.
Stayed 3 nights in Sep 2019
Response from Alex on Sep 6, 2019
Dear Loris, Thank you for taking the time from your day to share your feedback with us. I am delighted to hear that you have enjoyed your most recent stay with us here at Staycity Deptford Bridge. I look forward to welcoming you back to the property in the near future. Kind Regards, Alexander Varney-Burch Guest Service Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Kehinda W on Sep 5, 2019
Dear Anonymous, Thank you so much for your kind review. I hope that we can welcome you back to the property soon. Best Regards, Kehinda W General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean. Super friendly staff. Great kitchenette. Fire alarm went off 5am one night (~Aug 31, 2019). There was no fire department / fire brigade official to give the all clear. The one overnight staff said someone overheated a stove and not to worry but there should be a more formal/official way to communicate this.
Stayed 8 nights in Aug 2019
Response from Kehinda W on Sep 2, 2019
Dear Anonymous, Thank you for your review and please accept my apologies that your night’s sleep was disturbed by the sounding of the fire alarm. Our commitment to the health and safety of all our guests is unwavering and we thank you for your understanding in helping maintain this policy. Naturally I understand this has impact your night’s sleep and apologise for that. The team and I are equally committed to your comfort and enjoyment as we are to your health and safety. We hope to welcome you back in the future. Best Regards, Kehinda W General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern apartment hotel with fully equipped apartments and stylish sleek decor, in a great location in the riverfront former docklands area and conveniently next door to the train station and buses, very friendly and accommodating staff.
Stayed 5 nights in Aug 2019
Response from Kehinda W on Sep 2, 2019
Dear Anonymous, Thank you for your review and for choosing to stay with us. I hope to see you again in the nearest future. Best Regards, Kehinda W General Manager

10/10 Excellent

Robert Shu Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycity Stay-rockin'
The team at the front desk did everything they could to make our stay more comfortable; truly 5 star customer service and delivery. The place itself is conveniently located for Greenwich, whilst Deptford itself is not much to write home about, getting into central London is not difficult, with direct National Rail services to Kings Cross (Thameslink) and London Bridge (Southern). The DLR is also conveniently right next door for services to the square mile and Bank. I can't thank the staff here enough for making our stay exceptional, memorable and enjoyable.
Stayed 3 nights in Aug 2019
Response from Isaack on Aug 21, 2019
Dear Robert, Thank you so much for the positive feedback I am glad that you found our property convenient and the staff were outstanding. I will surely share the great news with the rest of the team. We do hope to have the pleasure of welcoming you back in the near future With Regards, Isaack Kiyingi FOM

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Kehinda W on Aug 14, 2019
Dear Anonymous, Thank you so much for your kind review. I hope that we can welcome you back to the property soon. Best Regards, Kehinda W General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no proper wndows,poor oven facility,only 1 bedside cabinet/light. Well placed for transport links
Stayed 5 nights in Jul 2019
Response from Alexander on Aug 2, 2019
Dear Guest, Thank you for taking the time from your day to share your feedback with us. I am saddened to hear you feel there were a few negative elements to our rooms. Please be aware that, should you require a room with a window that opens, that this can be requested prior to arrival or if you mention when checking you in, based on availability and current occupancy levels, we would be able to accommodate you in one of these rooms. Furthermore, we do not have oven facilities, our rooms come with a microwave, fridge freezer and duo hob, perfect for frying and boiling! Should you decide to stay with us again, please request to view the rooms prior to checking you in, we will be happy to show you what we have to offer in hope that we can find the perfect room for you! Kind Regards, Alexander Varney-Burch Guest Service Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent free cell phone for stay was very helpful
Stayed 1 night in Jul 2019
Response from Kehinda W on Jul 31, 2019
Dear Anonymous, Thank you so much for your kind review. I hope that we can welcome you back to the property soon. Best Regards, Kehinda W General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Kehinda W on Jul 29, 2019
Dear Anonymous, Thanks for taking the time to share a review of your stay with us. I hope to see you again in the nearest future. Best Regards Kehinda W General Manager

10/10 Excellent

bindia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
na
Stayed 1 night in Jul 2019
Response from Kehinda W on Jul 26, 2019
Dear Bindia, Dear Danis, Thank you for your review and for choosing to stay with us. I hope to see you again in the nearest future. Best Regards, Kehinda W General Manager

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Alexander Varney-Burch on Jul 24, 2019
Dear Guest, Thank you for taking the time from your day to share your feedback with us. I am delighted to see that you have enjoyed your stay with us so much that you would rate us 10/10! Should you decide to stay with us again, I can assure you will receive the warmest of welcomes. Kind Regards, Alexander Varney-Burch Guest Service Manager