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Reviews of Comfort Inn & Suites Greenville Near Convention Center

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 179 reviews" "
Rating 8 - Good. 50 out of 179 reviews" "
Rating 6 - Okay. 15 out of 179 reviews" "
Rating 4 - Poor. 10 out of 179 reviews" "
Rating 2 - Terrible. 10 out of 179 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Comfort Inn & Suites Management & Staff on Apr 22, 2024
Hi Wallace, thank you for rating your stay. We hope that you had a good experience with us. Please feel free to let us know directly if there is anything that you would like us to know that would have made your stay better, or something you would like us to consider for in the future. Thank you for being our guest and we hope that you will stay with us again soon.

8/10 Good

Libu

Stayed 1 night in Apr 2024
Response from Comfort Inn & Suites Management & Staff on Apr 15, 2024
Thank you Libu, for your feedback regarding your experience with us. We are happy that you had a good experience and hope that you will be able to be our guest again soon.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024
Response from Comfort Inn & Suites Management & Staff on Apr 8, 2024
Dear Gina, thank you for rating and reviewing your stay with us. We are happy that you had a great experience and hope that you will be able to be our guest again soon. Thank you for your business.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
If you are in need of a nice stay in Greenville, this is it. We loved everything about the complex.
Stayed 2 nights in Mar 2024
Response from Comfort Inn & Suites Management & Staff on Mar 27, 2024
Thank you Aaron for your review and rating your stay. We appreciate your kind words about our hotel and your recommendation to others. Thank you for being our guest and we hope to see you again soon.

10/10 Excellent

Timmia

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 just wish had better breakfast but I understand
Stayed 2 nights in Feb 2024
Response from Comfort Inn & Suites Management & Staff on Mar 16, 2024
Dear Timmia, Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your 10/10 rating and are glad to hear that you enjoyed your overall experience. We understand that our breakfast offerings may not have fully met your expectations, and we will take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back for another visit in the future. Thank you for choosing to stay with us.

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean and appears to be recently renovated
Stayed 2 nights in Mar 2024
Response from Comfort Inn & Suites Management & Staff on Mar 6, 2024
Thank you, Jimmie for rating and reviewing your stay. We are happy that you found our hotel to your liking and hope that we get to have you as our guest again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness
Friendly staff
Stayed 1 night in Mar 2024
Response from Comfort Inn & Suites Management & Staff on Mar 2, 2024
Thank you Jennifer for rating your stay and your feedback regarding our staff. We take great pride in the service we offer our guests and it is good to hear that our efforts are being noticed. Thank you for being our guest and we hope that you will stay with us again soon.

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet and clean hotel
Stayed 3 nights in Feb 2024
Response from Comfort Inn & Suites Management & Staff on Feb 22, 2024
We are so happy that you enjoyed our hotel Christina! Thank you for being our guest :-)

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Breakfast was nice since we were there for a volleyball tournament and could eat and run
Stayed 1 night in Jan 2024
Response from Comfort Inn & Suites Management & Staff on Feb 22, 2024
It's great to hear Jennifer that you enjoyed your stay. Thank you so much for your business. We hope it was a good tournament. :-)

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean!
Stayed 3 nights in Feb 2024
Response from Comfort Inn & Suites Management & Staff on Feb 22, 2024
Thank you Donna for letting us know how much you enjoyed your stay. We appreciate the rating!

10/10 Excellent

Daonte

Liked: Cleanliness, staff & service, property conditions & facilities
Greatt
Stayed 1 night in Feb 2024
Response from Comfort Inn & Suites Management & Staff on Feb 12, 2024
Thank you Daonte for rating your stay. We are delighted and appreciate letting us know that you had a great stay and we hope that you will be able to be our guest again soon.

8/10 Good

Amaya

Stayed 1 night in Feb 2024
Response from Comfort Inn & Suites Management & Staff on Mar 21, 2024
Thank you Amaya for rating your stay. We trust that you had a good experience and hope that you will be our guest again the next time you travel to our area. If there is anything we can do to make your next visit more enjoyable, please feel free to let us know. Thank you for being our guest.

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend stay. Staff was very friendly. The room was clean, the bed was very comfortable. Would stay here again.
Stayed 2 nights in Jan 2024
Response from Comfort Inn & Suites Management & Staff on Jan 29, 2024
Thank you Sherri for reviewing your stay. We appreciate the 5/5 rating and are delighted that you had a great weekend being our guest. Our staff takes pride in the services and accommodations that we offer and it is good to know that we exceeded your expectations. We hope to see you again soon.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Inn & Suites Management & Staff on Jan 28, 2024
Thank you Jason for rating your experience. We appreciate you being our guest and trust you had a good stay. We hope that you will choose us again on your next visit to our area.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean Hotel, the staff was nice.
Stayed 1 night in Jan 2024
Response from Comfort Inn & Suites Management & Staff on Jan 22, 2024
Thank you Raymond for rating your experience and your comments regarding your stay. We are happy to know that things went well and that you received the service that we strive to give our guests. We appreciate you being our guest and hope to see you again soon.

10/10 Excellent

Sanford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Comfort Inn & Suites Management & Staff on Jan 16, 2024
Thank you Sanford for the 10/10 rating! We are happy that you had a great experience and enjoyed your stay. We hope that you will be our guest again soon.

10/10 Excellent

Michael Banks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Jan 10, 2024
Thank you Michael for the 10/10 rating! We are delighted that you had a great stay and experience, and we hope that you will be able to be our guest again soon. Thank you for your business!

10/10 Excellent

Shiasia

Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Jan 20, 2024
Hi Shiasia, thank you for rating your experience with us. We are delighted that you had a 5/5 stay and hope that you will be our guest again the next time you travel to our area.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Dec 22, 2023
Hi Charles, thank you for the 5/5 rating! We are happy that you had a great experience and appreciate you being our guest. We hope to see you again soon.

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!!!
Stayed 2 nights in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Dec 18, 2023
Thank you Johnnie for the wonderful review! We are pleased that you had a great stay and hope you will be our guest again soon.

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way better than the dirty Country Inn by Radisson
We were grateful they were able to accommodate us after leaving that nasty Country Inn by Radisson. Front desk lady was very very nice and professional and our room was ok as well. Thank you!
Stayed 2 nights in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Dec 17, 2023
Dear Marlo, thank you for rating your stay and the 10/10 score. We are pleased that we were able to accommodate you as you needed to relocate to us. We are delighted that you had a comfortable stay and look forward to staying with us again when you travel to our area in the future.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Great stay comfy beds and clean rooms
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Dec 15, 2023
Thank you David for reviewing your stay. It is great to hear that you had an excellent experience. We are pleased that you enjoyed our bedding and the cleanliness of your room. We always strive to provide our guest with a comfortable stay and we are delighted that this was evident during your visit. Thank you for being our guest and we hope to see you again in the future.

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Staff on Dec 17, 2023
Hi Brenda, thank you for rating your stay. We are glad that you had a good experience and hope that you will be able to be our guest again when you travel to our area in the future.

8/10 Good

Elizabeth

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They recently painted and did some renovations so the smell of paint was still there. The rooms were clean and the beds were soft and comfy. Our sink in the bathroom would not drain so we were moved to another room on the same floor so that we would remain close to our party. The pool was not open. The continental breakfast was really good. Staff was polite and helpful. They do place a hold on your card for $100 even thou the room was fully paid for just to make sure no damage or smoking in the room. The money will be returned to your account in 1-5 business days. Overall we had a good, quiet overnight stay.
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Dec 11, 2023
Thank you Elizabeth for rating your experience and your feedback regarding your experience. We are happy that overall you had a good stay and we are glad that our renovations were not too much of an inconvenience for you and your group. We hope that you will be able to be our guest again in the future!

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Staff on Dec 11, 2023
Thank you Ronda for the 5/5 rating! We are delighted that you enjoyed your stay and hope that you will be our guest again soon.

8/10 Good

Erin

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Comfort Inn & Suites Staff on Dec 11, 2023
Thank you Erin for taking time to rate your stay. It was our pleasure to have you as our guest and we hope that you will choose to stay with us again on your next visit to our area.

2/10 Terrible

Delilah

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Management on Dec 11, 2023
I am sorry to learn that you did not enjoy your stay with us Delilah. Please feel free to contact the property directly to discuss any concerns or issues you experienced and we will do our best to address them.

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were amazing... Front desk attendee was most gracious and knowledgeable of her position
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Management & Staff on Dec 5, 2023
Hi Vickie, we are delighted that you enjoyed the comfort of the beds in your room. We pride ourselves on giving our guests great service and happy that this was evident during your stay. We hope that you will be our guest again soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good.
Stayed 1 night in Dec 2023
Response from Comfort Inn & Suites Staff on Dec 5, 2023
Thank you James for rating your stay 5/5! We are happy that you had a great experience and hope that you will be our guest again on your next visit to our area.

8/10 Good

Cheryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friend. Hotel and room were very clean. No complaints.
Stayed 1 night in Nov 2023
Response from Comfort Inn & Suites Management on Dec 5, 2023
Hi Cheryl, we appreciate your feedback and pleased that our staff demonstrated the type of service that makes our guests feel welcomed. We are also happy that you found the room to be clean and that our stay was trouble free. Thank you for being our guest,, and we hope to see you again soon.

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Comfort Inn & Suites Management & Staff on Dec 5, 2023
Thank you Nan for the 10/10 rating! We are delighted that you had a great experience and hope that you will be able to be our guest again soon.

10/10 Excellent

Kymm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable!
Stayed 2 nights in Nov 2023
Response from Comfort Inn & Suites Management & Staff on Nov 28, 2023
Thanks Kymm, for the feedback. We are delighted that you enjoyed the comfort of your room and had a great nights sleep! We hope that you will be our guest again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, honest friendly service
The hotel sits back off a busy street so there were no noise issues. It is an older hotel but they are nicely refurbishing it. The bed was comfy and room was ample space. Breakfast was typical but clean and well stocked. The 2 different desk clerks we dealt with were very pleasant. The breakfast staff was very friendly. I must say they all were VERY honest. I left my wallet in the room and forgot it. I live 500 miles away. I called the next day and they reported that my wallet was turned in and was currently in a safe. They UPS’d it to me and I received it today-4 days later WITH ALL MY MONEY and CREDIT CARDS inside!!!!!! That means the cleaning person as well as the management were super honest people!!! God bless them all!!! So rare to find such honesty today. I was hoping for the contents to be there because they were all so nice so I was still surprised to receive it all back!!! So DEFINITELY we will stay there again and we encourage travelers to stay there.
Stayed 1 night in Nov 2023
Response from Comfort Inn & Suites Management & Staff on Nov 22, 2023
Dear valued guest,Thank you so much for taking the time to complete our online survey. We truly appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us.We are glad to know that our efforts to improve the hotel have been noticed and appreciated. Creating a comfortable and relaxing environment for our guests is one of our top priorities, and we are pleased to hear that you found the bed comfortable and the room spacious.We are also thrilled to hear that you enjoyed our breakfast and found it the area clean and well-stocked. Our team takes great pride in providing a pleasant dining experience for our guests, and your kind words will be shared with them.Furthermore, we are extremely grateful for your praise regarding the honesty of our staff. We understand that losing personal belongings can be a distressing experience, and it is heartwarming to know that our team members went above and beyond to ensure the safe return of your wallet. We will make sure to recognize and commend the cleaning person and housekeeping management for their integrity.Your recommendation means a lot to us, and we look forward to welcoming you back during your future travels. Our staff sends their blessings and we wish you safe travels always!Best regards

8/10 Good

Angel

Stayed 1 night in Nov 2023
Response from Comfort Inn & Suites Management & Staff on Nov 20, 2023
Thank you Angel for rating your stay. We are happy that you had a good experience and hope that you will be our guest again soon. Thank you for your business!

10/10 Excellent

Dariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Comfort Inn & Suites Management & Staff on Nov 19, 2023
Thank you Dariel for the 10/10 rating! We are delighted that you had a great experience and enjoyed your stay. We hope that you will be able to be our guest again soon.

10/10 Excellent

Rachelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk customer service was amazing 👏
Stayed 1 night in Nov 2023
Response from Comfort Inn & Suites Management & Staff on Nov 18, 2023
Thank you Rachelle for you compliments regarding our staff. We love making our guests feel welcomed and appreciated and are happy that our efforts were noticed during your stay. Thank you for being our guest and we hope to see you again soon.

2/10 Terrible

Eliezer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This stuff are not nice
Stayed 1 night in Nov 2023
Response from Comfort Inn & Suites Management on Nov 16, 2023
Hello Eliezer, I have spoken with your associate and cleared up any miscommunication regarding his stay. Won't you please reconsider leaving another review as we have assured that there are no issues regarding the company credit card? Thank you so much for your business!

10/10 Excellent

Deborah

Liked: Amenities
It was quiet and safe
Stayed 5 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Nov 2, 2023
Dear Deborah,Thank you for choosing our hotel for your recent stay and for taking the time to rate your stay. We are glad to hear that you found our property quiet and safe during your visit.At our hotel, we prioritize the safety and comfort of our guests and we are pleased that we met your expectations. Our team works hard to ensure that our guests have a peaceful and enjoyable stay with us.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to our hotel for your future travels.Thank you for choosing to stay with us.Best regards

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn - Weekend break
Great place to stay. Staff were helpful and polite, our room was a great size, clean and comfortable. Good location and easy to park too!
Stayed 3 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 30, 2023
Thank you Anne for your feedback regarding your stay with us. We are delighted that you had a 10/10 experience and that you found our hotel be clean and our staff welcoming. We appreciate you being our guest and hope we get to see you again soon.

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
Love this place. Very nice staff
Stayed 1 night in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 27, 2023
Thank you Max for letting us know how much you enjoyed your stay. We deeply appreciate your comments regarding our staff as we take pride in making our guests feel wanted and welcomed. We are delighted that you had a great experience and look forward to seeing you again soon.

10/10 Excellent

Thrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 24, 2023
Hi Thrica, thank you for the 10/10 rating! We appreciate knowing that you had a great stay. Thank you for sharing your experience and we hope that you will be able to stay with us again soon. Best wishes!

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 2 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 23, 2023
Hi Emily, thank you for sharing your experience and rating your stay. We are happy to receive and top 5 rating and are pleased that we exceeded your expectations. Thank you for being our guest and we hope to see you again in the future.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 24, 2023
Thank you Robert for taking time to rate your experience. We trust that you had a good stay however if there is anything you wish to share with us that would have made your stay even better please feel free to contact us directly and let us know. We appreciate you and your business and hope that you will be able to be our guest again soon.

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 18, 2023
Thank you Sade for rating your stay. We are pleased that you had a 5/5 experience and that you enjoyed our accommodations and services. We truly appreciate you and your business and hope that you will be our guest again soon.

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were great. Everyone there was beyond nice. The big problem was they were doing repairs during our stay and spray painting doors outside right next to my rental car and got paint all over my car and didn’t to protect it first. The good part is they cleaned it for me at their expense.
Stayed 3 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 15, 2023
Thank you Scott for taking time to share your experience with other Expedia travelers. We are happy to hear that you enjoyed your stay despite the issue during the painting of our room doors outside. Thank you for being our guest and we look forward to having you stay with us again the next time you visit our area.Best Regards!

4/10 Poor

sai

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 27, 2023
Dear Sai,Thank you for making us aware of your experience. We regret that you did not enjoy your stay and hope that you will consider any issues you experienced isolated in nature, and give us another opportunity to earn your business and provide you with a great stay. Thank you for being our guest and please feel free to reach out to us with any concerns you may have.

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Great place
Stayed 2 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 12, 2023
Hello Alejandro, we are pleased that you had a great experience and that you enjoyed your stay. We hope that you will be able to stay with us again soon.

10/10 Excellent

Lydia

Stayed 4 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 30, 2023
Thank you Lydia for taking time to rate your stay. We are pleased that you had a 5/5 experience and that you had a great stay. We appreciate your business and hope to see you again soon.

10/10 Excellent

Lucy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was great
Stayed 2 nights in Oct 2023
Response from Comfort Inn & Suites Management & Staff on Oct 12, 2023
Thank you Lucy for letting us know how much you enjoyed your stay. We are delighted that you had a great experience and hope that you will be our guest again soon.

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Comfort Inn & Suites Management & Staff on Oct 3, 2023
Thank you Erika for rating your stay. We are happy that you had a good experience and appreciate your business. We hope that you will be our guest again the next time you travel to our area.