Exterior

Reviews of Microtel Inn & Suites by Wyndham Greenville/University Medic

2 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1012 reviews" "
Rating 8 - Good. 265 out of 1012 reviews" "
Rating 6 - Okay. 182 out of 1012 reviews" "
Rating 4 - Poor. 118 out of 1012 reviews" "
Rating 2 - Terrible. 117 out of 1012 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Swansboro

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Mar 2024

8/10 Good

Jianping, Toronto

Liked: Cleanliness, staff & service
Elevator was too old and very noisy.
Stayed 4 nights in Mar 2024

10/10 Excellent

Melvetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wyndham needs to check where they hang their signage. The towel rack in the bathroom had more rust than chrome on it. The bathroom door frame was also rust ridden. Excessive noise in the building til all hours of the night. Shower head leaked around the hose connection, no hair dryer but there was a holder for it on the wall. The only positive was the staff, they get 5 stars.
Stayed 2 nights in Mar 2024

4/10 Poor

Sarah

Travelled with family, Business traveller
Disliked: Cleanliness
The room was not properly cleaned.
Stayed 1 night in Mar 2024

6/10 Okay

Marcus

Stains on mattress pad , clothes hanging rod missing, poor breakfast offerings, will never book here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Jose, Swansboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff.
Stayed 4 nights in Mar 2024

6/10 Okay

Bryan

Travelled with family
Pictures look better than property. Not sure why stuck in handicap room when hotel wasn't remotely close to full. Breakfast wasn't that great. Cereal, apples, bagels, and 3 peeled hard boiled eggs that were floating in some questionable water.
Stayed 1 night in Mar 2024

2/10 Terrible

Luz, charlotte

Disliked: Cleanliness, property conditions & facilities
Property dirty
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 17, 2024
Thank you for taking the time to share your feedback with us. We're deeply sorry to hear about your disappointment with the cleanliness of our property during your recent stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we sincerely apologize for falling short of meeting your expectations in this regard.Please rest assured that we take your feedback seriously, and we will address the cleanliness issues you've highlighted with our housekeeping team to ensure that such lapses do not occur in the future. Your satisfaction is our priority, and we are committed to providing a positive experience for all our guests.We apologize for any inconvenience this may have caused you, and we appreciate your understanding.Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

4/10 Poor

Napleon

Travelled with family
Liked: Staff & service
Bathroom tub had not been cleaned. Door was open before I even placed key as if someone had just left room. Would not stay there again
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 17, 2024
Thank you for sharing your recent experience with us. We sincerely apologize for the issues you encountered during your stay at our hotel. Cleanliness and guest satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion.Please know that we take your feedback seriously, and we will address the concerns you've raised with our housekeeping and front desk teams to ensure that similar incidents do not occur in the future. Your comfort and satisfaction are our top priorities, and we are committed to providing a clean and welcoming environment for all our guests.We understand your decision not to stay with us again, but we hope you will reconsider in the future. It would be our pleasure to have the opportunity to regain your trust and provide you with a much-improved experience.Once again, we apologize for any inconvenience caused, and we appreciate your valuable feedback.

10/10 Excellent

John, Somerset

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Mar 2024
Response from Hotel General Manager on Mar 17, 2024
Thank you for sharing your wonderful feedback following your recent stay at Microtel Inn & Suites by Wyndham in Greenville, NC! We are delighted to hear that you had an excellent experience with us and that you awarded us a 5-star rating on Expedia.Your satisfaction is our top priority, and we are thrilled to know that you enjoyed your stay with us. We strive to provide our guests with comfortable accommodations, excellent service, and a memorable experience, and we are glad that we met your expectations.Should your travels bring you back to Greenville, NC, we would be honored to welcome you back for another enjoyable stay.Thank you once again for choosing to stay with us. We look forward to the opportunity to serve you again in the future.

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off I’d like to Thank the front desk supervisor on upgrading our room. She’s amazing, personality and gracious. I came to North Carolina for a job interview and the hotel staff were helpful in finding places to eat , locations to see. I left my suit in the room rushing to get back on the road and they assured me it will be kept safe and shipped back to me. It’s extremely rare to meet people like this these days. I will stay here again. Thank you Microtel Inn staff Will
Stayed 2 nights in Mar 2024
Response from Hotel General Manager on Mar 17, 2024
Thank you so much for taking the time to share your experience with us following your recent stay at Microtel Inn & Suites.We are thrilled to hear that you had such a positive experience, especially with our front desk supervisor. Providing exceptional service and ensuring our guests feel welcome and supported throughout their stay is always our top priority, and it's heartwarming to know that our efforts made a difference for you.Your kind words mean a lot to us, and we truly appreciate your recognition of our team's dedication and hospitality. Rest assured that we will pass along your compliments to our staff, especially the front desk supervisor you mentioned.We understand how important it is to have a seamless and stress-free experience, especially during important occasions like a job interview, and we're delighted that we could assist you during your visit to North Carolina.Thank you once again for your kind words and for choosing to stay with us. We would be honored to welcome you back for another memorable stay whenever your travels bring you to the area.

10/10 Excellent

God

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Teresa, Mocksville Nc

Liked: Cleanliness, staff & service, property conditions & facilities
No carpet. ALL noise was heard
Stayed 1 night in Mar 2024
Response from Hotel General Manager on Mar 10, 2024
Thank you for sharing your feedback with us following your recent stay. We appreciate your comments about our hotel's flooring choice.We understand that the absence of carpeting may have contributed to an increase in noise levels during your stay. Please accept our apologies for any inconvenience or discomfort this may have caused you. Maintaining a peaceful environment for our guests is important to us, and we will take your feedback into consideration as we continue to make improvements to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Close to doctors I needed to see.
Stayed 2 nights in Mar 2024
Response from Hotel General Manager on Mar 10, 2024
Thank you for taking the time to share your feedback about your recent stay at Microtel Inn & Suites in Greenville, NC. We are delighted to hear that you had a 5-star experience with us.We are pleased that our hotel's proximity to the doctors you needed to see was convenient for you. Providing exceptional service and comfort to our guests is our top priority, and we are thrilled to know that we met your expectations.Your kind words mean a lot to us, and we truly appreciate your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.

6/10 Okay

Charles

Business traveller
It is in a good location to where I work when in town. Main issue I have is you smell noting but weed while staying at hotel.
Stayed 2 nights in Feb 2024
Response from Hotel General Manager on Mar 10, 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your compliments regarding our convenient location.We are sorry to hear about the issue you encountered with the smell of marijuana during your stay. Please accept our sincere apologies for any discomfort or inconvenience this may have caused you. Maintaining a comfortable and pleasant environment for all our guests is important to us, and we take such matters very seriously.We will address this issue with our team to ensure that appropriate measures are taken to prevent similar occurrences in the future. Your feedback is invaluable to us, and we appreciate your understanding as we work to improve the experience for all our guests.We hope that you will give us another opportunity to provide you with a more enjoyable stay in the future.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property was nice the rooms were small the bed was hard as a rock the shower was great except that it dripped all night long even though it's near a hospital the you can hear other people noises outside your room and not to mention traffic and noises from the outside it was an okay experience for the money
Stayed 2 nights in Feb 2024
Response from Hotel General Manager on Mar 10, 2024
Thank you for taking the time to share your feedback about your recent stay at our property. While we are pleased to hear that you found the overall property nice, we apologize for the shortcomings you experienced during your stay.We regret that the size of the rooms and the firmness of the bed did not meet your expectations. Your comfort is important to us, and we will take your comments into consideration as we continue to make improvements to our accommodations.Additionally, we apologize for the inconvenience caused by the dripping shower and the noise disturbances from outside the room. We understand the importance of a peaceful environment for our guests' rest, and we will work to address these issues to enhance the overall experience for our guests.We appreciate your honest feedback as it helps us identify areas for improvement. We hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst place i have stayed at nasty rooms to the front desk people rude is saying it nicley. They also make you put a deposit down of 150$. Never had to do that before. Do not stay here
Stayed 2 nights in Feb 2024
Response from Hotel General Manager on Mar 10, 2024
We are sincerely sorry to hear about your disappointing experience during your recent stay at our hotel. Providing a comfortable and welcoming environment for our guests is our top priority, and it's disheartening to learn that we fell short of meeting your expectations.We apologize for any inconvenience or discomfort caused by the condition of your room and for any interaction with our front desk staff that did not meet our usual standards of hospitality. Your feedback regarding the behavior of our team members is deeply concerning, and we will address this issue internally to ensure that all guests receive the courteous and professional service they deserve.Regarding the deposit requirement, we understand your frustration, and we apologize for any inconvenience this may have caused. Deposit policies can vary depending on the hotel and are often in place to cover incidentals or damages during the stay. However, we apologize if this was not clearly communicated to you prior to your arrival.We appreciate your feedback as it helps us identify areas for improvement, and we will use your comments to make necessary adjustments to enhance the overall guest experience.Once again, we apologize for any inconvenience you experienced during your stay, and we hope you will consider giving us another chance to provide you with the exceptional service and accommodations you deserve.

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Steve’s

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very noisy , ice machine on 3rd floor didn’t work, breakfast was terrible , no condiments for bagels , no milk for cereal . Very disappointing. The whole hotel smelled like weed and even saw an employee in the parking smoking weed before going back in to work . Very disappointed and don’t recommend. Spend the xtra $50 to stay somewhere better .
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Feb 27, 2024
Thank you for bringing your recent experience at our hotel to our attention. We sincerely apologize for the numerous issues you encountered during your stay, as this falls far below the standards we strive to maintain for our guests.The noise disturbance, malfunctioning ice machine, and disappointing breakfast experience are all areas where we have clearly failed to meet your expectations. We understand the importance of providing a comfortable and enjoyable stay, and we regret that we did not deliver on this promise during your visit.Additionally, your concerns regarding the smell of marijuana and the behavior of one of our employees are deeply concerning and not reflective of our values or the professionalism we expect from our team members. Rest assured, we take such matters seriously and will address them immediately to ensure they do not occur in the future.We understand your disappointment and frustration, and we apologize for any inconvenience caused. Your feedback is invaluable to us as it helps us identify areas for improvement, and we will use it to implement necessary changes to prevent similar issues from arising in the future.Once again, we apologize for the shortcomings you experienced during your stay, and we appreciate your feedback. I do hope you'll give us the opportunity to work to earn your loyalty back in the future.

8/10 Good

Tina

Travelled with partner
Liked: Staff & service, amenities
Everything was decent. Staff was very nice. Especially the check in lady. Just tiny issue I had was is the room was nice but some areas was not cleaned. Bathroom had some dirt behind the door and near tube and by the sink by microwave and a cup was still in fridge other than that it was okay
Stayed 2 nights in Feb 2024
Response from Hotel General Manager on Feb 27, 2024
Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you found our staff, especially our team member who checked you in, to be genuinely hospitable. Providing exceptional service and hospitality is something we take great pride in, and we're glad to hear that our team members made a positive impression on you.However, we apologize for the oversight regarding the cleanliness of your room. Please rest assured that this is not reflective of our usual standards, and we have addressed this matter with our housekeeping team to ensure that such lapses do not occur in the future. Your feedback is invaluable to us as it helps us identify areas for improvement, and we thank you for bringing these issues to our attention.We're glad that aside from this issue, you found your stay to be decent. Should you choose to stay with us again in the future, please do not hesitate to reach out to our front desk team should you encounter any issues during your stay. We're committed to ensuring that you have a comfortable and enjoyable experience with us, and we would appreciate the opportunity to make it right.Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back in the future.

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Bert

Travelled with family, Business traveller
It was so dirty that we left and stayed at another hotel. No one was at the front desk when we left so they kept my money! Nasty nasty nasty!
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Feb 10, 2024
Thank you for bringing your recent experience at our hotel to our attention. We are deeply sorry to hear that the cleanliness of your room was not up to our usual standards and that you felt obligated to find alternative accommodations. We take hygiene and guest satisfaction very seriously, and your feedback is crucial in helping us improve.We sincerely apologize for the inconvenience and frustration caused by this situation. We understand your disappointment and appreciate you letting us know of your concerns.We also regret that there was no staff available at the front desk when you left. We are currently reviewing our staffing procedures to ensure this doesn't happen again. However, we encourage guests to always address any concerns directly with our staff during their stay, whenever possible. This allows us to take immediate corrective action and address any issues in real-time.Rest assured, we are taking your feedback very seriously. We have initiated a thorough investigation into the cleanliness issue and the staff availability concern. We will be taking appropriate measures to address these issues and prevent similar situations from occurring in the future.We are committed to regaining your trust and ensuring you have a positive experience at our hotel in the future.

6/10 Okay

Emiko

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Sherry

Disliked: Cleanliness, property conditions & facilities
From the moment I checked in around 10:30pm the folk in the room next door was very noisy ALL NIGHT LONG even up to the moment when I got up a little before 6am to go home because I could not sleep and I was very tired and had to drive almost 2 hours home with absolutely no sleep. Hated the fact that I had to pay an incidental deposit fee of $150.00 for it to be a low scale hotel like Microtel. I will NEVER stay at a Microtel EVER AGAIN!!
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Feb 10, 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the disruptive noise from neighboring guests and the lack of restful sleep you experienced. We understand how frustrating and concerning this must have been, and we deeply regret that it negatively impacted your stay and travel home.We take complaints regarding noise concerns very seriously. Our team strives to create a peaceful and comfortable environment for all guests, and we will thoroughly investigate this issue with the staff on duty that night to understand what steps could have been taken to address the disturbance more effectively.Regarding the incidental deposit fee, we understand your concern about the amount compared to our hotel class. It's important to note that incidental deposit amounts are industry standard and are applied across various hotel categories. These deposits serve as a temporary hold to cover potential damages or incidentals during your stay and are fully refunded upon check-out if no charges are incurred. We regret that the fee may have created a negative impression, but we hope this explanation provides some context.Despite these negative aspects, we appreciate that you considered staying with us. We value your feedback and are committed to using it to improve our guest experience.

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient, inexpensive place to stay for my last minute trip to the area. Plenty of parking for pickup and trailer.
Stayed 1 night in Feb 2024
Response from Hotel General Manager on Feb 10, 2024
Thank you for choosing our hotel for your recent last-minute trip to the area! We're glad we could provide a convenient and inexpensive option for your stay.We appreciate you letting us know that you found our parking situation suitable for your pickup and trailer. We understand the importance of spacious parking for larger vehicles, and we're pleased we could accommodate your needs.It's fantastic to hear that our hotel met your expectations for a comfortable and affordable stay. We strive to offer a great value for our guests, and your positive feedback confirms that we're on the right track.Thank you again for choosing our hotel, and we hope to welcome you back whenever your travels bring you back to the area!

10/10 Excellent

Sabas

Stayed 1 night in Jan 2024

10/10 Excellent

rumaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is amazing
Stayed 1 night in Jan 2024
Response from Hotel General Manager on Feb 10, 2024
We are absolutely thrilled to hear that you had a 5-star experience at our hotel, and especially delighted that you found our front desk staff amazing! Their dedication to exceptional service is a core value we hold dear, and your kind words mean the world to them.Thank you for taking the time to share your feedback. It truly motivates us to continue providing top-notch service and creating memorable experiences for all our guests. We sincerely appreciate your recommendation and hope to welcome you back again soon!

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of restaurants in the area, along with pharmacy and gas stations.
Stayed 3 nights in Jan 2024
Response from Hotel General Manager on Feb 10, 2024
Thank you for sharing your feedback about your recent stay at our hotel! We're thrilled to hear that you appreciated the convenient location, with its easy access to a variety of restaurants, a pharmacy, and gas stations. We understand how having these amenities nearby can enhance your travel experience and provide peace of mind.We strive to offer a comfortable and convenient stay for all our guests, and your positive feedback confirms that we're on the right track. Thank you for choosing our hotel, and we hope to welcome you back again soon!

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. I was very satisfied. I will be back.
Stayed 1 night in Jan 2024
Response from Hotel General Manager on Feb 10, 2024
Thank you for choosing our hotel and for taking the time to share your feedback! We are delighted to hear that you were particularly impressed with the cleanliness of your room, as this is a top priority for us.It truly means a lot to know that you were satisfied with your stay and plan to return. Our team strives to provide a comfortable and welcoming experience for all guests, and your positive feedback motivates us to continue exceeding expectations.We look forward to welcoming you back again soon! Perhaps next time you can explore some of the other amenities we offer, or ask our friendly staff for recommendations on things to do in the area.

8/10 Good

Jamie

Travelled with partner
Liked: Staff & service
The room was small, but it was fine for the two guest on the room. It was quiet.
Stayed 1 night in Jan 2024
Response from Hotel General Manager on Jan 27, 2024
Thank you for sharing your experience with us. We're pleased to hear that despite the room size being smaller, it was suitable for the two guests, and you found the environment quiet.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share your thoughts with us when you next arrive to check in. We appreciate your feedback and look forward to welcoming you back for another comfortable and quiet stay.Thank you for choosing our Microtel Inn & Suites by Wyndham!

4/10 Poor

Gregory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was all carbs. Carpets need to be cleaned. Bathroom needed to be cleaned properly. Towels had pink stains on them. Carpet in the room was gross
Stayed 2 nights in Jan 2024
Response from Hotel General Manager on Jan 27, 2024
Thank you for bringing these concerns to our attention, and we sincerely apologize for the issues you encountered during your stay. Your feedback is valuable, and we take it seriously.We regret that the breakfast options, carpet cleanliness, and bathroom conditions did not meet your expectations. Please be assured that we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made.We appreciate your feedback and the opportunity to enhance our services. I hope you will give us the chance to offer you a much more pleasant experience in the future.

2/10 Terrible

Virginia

Stayed 1 night in Jan 2024

8/10 Good

Angie

Liked: Staff & service, property conditions & facilities
Was nice enough for a short stay.
Stayed 1 night in Jan 2024
Response from Hotel General Manager on Jan 21, 2024
Thank you for sharing your feedback about your recent stay. We're glad to hear that the experience was nice enough for your short stay. Your good overall rating is wonderful to have and I do hope you'll let our staff know what we can do to ensure that your next visit here is one that's worthy of a full 5-star rating.We appreciate your time and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great
Stayed 1 night in Dec 2023
Response from Hotel General Manager on Jan 6, 2024
Thank you for sharing your positive experience at Microtel Inn & Suites by Wyndham in Greenville, NC. We are delighted to hear that you were very pleased with your decision to stay with us.Providing a great experience for our guests is our top priority, and we appreciate your kind words. We are grateful for your patronage and look forward to the opportunity to welcome you back for another pleasant stay in the future.

4/10 Poor

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth L.

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean
Stayed 1 night in Dec 2023
Response from Hotel General Manager on Dec 24, 2023
Thank you for taking the time to share your positive experience at our Microtel Inn & Suites by Wyndham in Greenville, NC! We are thrilled to hear that you had a 5-star experience and that the cleanliness of the rooms met your expectations.Maintaining a clean and comfortable environment is a top priority for us, and we are delighted that you noticed and appreciated our efforts. Your kind words serve as motivation for our team to continue delivering excellent service.If there are specific aspects of your stay that stood out or if there is anything we can do to make your future visits even more enjoyable, please feel free to let us know about them when you next arrive to check in.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another exceptional stay.

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Belinda

Stayed 3 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for the money, convenient location, friendly staff
Stayed 1 night in Nov 2023
Response from Hotel General Manager on Dec 6, 2023
Thank you for sharing your positive feedback! We're thrilled to hear that you found the Microtel Inn & Suites by Wyndham in Greenville, NC a good place for the money with a convenient location and friendly staff.If there's anything specific you enjoyed or if there's anything else we can do to enhance your future stays, please feel free to let us know.Thank you for choosing Microtel Inn & Suites! We look forward to the pleasure of welcoming you back on your next visit.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to East Carolina University,
Stayed 1 night in Nov 2023
Response from Hotel General Manager on Dec 6, 2023
Thank you for sharing your positive experience at the Microtel Inn & Suites by Wyndham in Greenville, NC! We're pleased to hear that you had a pleasant overall visit and that our location was convenient to East Carolina University.If there's anything specific you enjoyed or if there's anything else we can do to enhance your future stays, please feel free to let us know how we may be of assistance when you next arrive.Thank you for choosing Microtel Inn & Suites! We look forward to the pleasure of welcoming you back on your next visit.

2/10 Terrible

Jeffrey

Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pernell was so professional and friendly!!! Give him a raise for real!!!
Stayed 2 nights in Nov 2023
Response from Hotel General Manager on Nov 28, 2023
Thank you for taking the time to share your positive feedback, and I'm thrilled to hear about the excellent service provided by Pernell. It's always wonderful to receive compliments about our staff members, and I appreciate your kind words.Recognition like yours is truly motivating, and I will make sure to pass on your commendation to Pernell. I'm sure he will be delighted to know that his professionalism and friendliness made a positive impact on your experience.We value your feedback, and we look forward to the opportunity of hosting you again for another exceptional stay.Thank you for choosing our Microtel Inn & Suites by Wyndham in Greenville, NC!

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just dirty al around
Stayed 4 nights in Nov 2023
Response from Hotel General Manager on Nov 28, 2023
I want to express my sincere apologies for the cleanliness issues you encountered during your stay at our hotel. Your experience is certainly not reflective of the standards we strive to maintain, and I want to assure you that we take your feedback seriously.We will address the cleanliness concerns immediately with our housekeeping team to ensure that proper measures are taken to improve the overall cleanliness of our property.I apologize for any inconvenience this may have caused you, and we hope to have the opportunity to make amends and provide you with a more positive experience in the future.Thank you for bringing these matters to our attention.

10/10 Excellent

Rochely

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and shower pressure was good and couldn't hear the neighbors which was good but i tried to use my card in the machine but it didn't work but over all it was good
Stayed 1 night in Nov 2023
Response from Hotel General Manager on Nov 28, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found the bed comfortable, enjoyed good shower pressure, and appreciated the quiet environment without hearing neighbors.I apologize for the inconvenience you faced with the card machine. Your feedback is important to us, and we will address this issue to ensure a smoother experience for our guests in the future.If there are any other aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share them with our staff when you're next here. We value your feedback and look forward to the opportunity of hosting you again for an even better stay.Thank you for choosing our hotel. We're grateful for your positive review.

10/10 Excellent

ZEKEA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Relita

Stayed 4 nights in Nov 2023