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Reviews of Hilton Greenville

3.5 out of 5
Hilton Greenville
207 S.W. Greenville Blvd, Greenville, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 432 reviews" "
Rating 8 - Good. 93 out of 432 reviews" "
Rating 6 - Okay. 47 out of 432 reviews" "
Rating 4 - Poor. 21 out of 432 reviews" "
Rating 2 - Terrible. 14 out of 432 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Savannah, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall environment.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay awesome staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

jennifer

Stayed 1 night in Mar 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wedding after party was across the hall until about 3am and my bathroom ceiling leaked from the floor above over my toilet/floor area.
Stayed 2 nights in Mar 2024
Response from Marquilia on Mar 29, 2024
Thank you for your feedback, I'm sorry for the inconvenience during your stay. The management team will look into this matter.

10/10 Excellent

LaGrandle, Kannapolis

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

6/10 Okay

Chandra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Deven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great custom service
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

candice, mechanicsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service. Bar clean
Stayed 4 nights in Jan 2024
Response from Marquilia on Feb 1, 2024
I'm excited to hear about how you enjoyed your stay. We look forward to seeing you again on your next trip to Greenville, NC.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
The front desk clerk was awesome. She checked us in 1/20 @12:45 and checked us out 1/21 @12pm. She was welcoming, professional and kind (and appeared to be young). I was very impressed.
Stayed 1 night in Jan 2024
Response from Marquilia on Feb 1, 2024
We are happy to hear that our staff left an impression during your visit. We look forward to continuing to impresses you with our welcoming, professional and kind staff.

2/10 Terrible

Na, Goleta

Stayed 4 nights in Jan 2024
Response from Marquilia on Feb 1, 2024
I'm sorry to hear about your experience at our property. I hope you give us the opportunity to make it right on your next trip to Greenville, NC.

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel after lunch was over but the manager cooked us a pizza and we had drinks from the bar. Very nice employees, once of the best Hiltons that I have visited.
Stayed 1 night in Jan 2024
Response from Marquilia on Feb 1, 2024
Thank you for visiting us and that our staff left such a great impression on you. We look forward to continuing to serve you on your next visit to Greenville, NC.

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Marquilia on Feb 1, 2024
Thank you for staying with us we look forward to seeing you again on your next visit to Greenville, NC.

10/10 Excellent

Angela, Vanderpool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable and the staff very nice and accommodating.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jim

Travelled with partner
Very clean & comfortable, pleasant professional staff
Stayed 1 night in Sep 2023

6/10 Okay

Violet

Travelled with family
The hotel was under staff so bed was not changed on a daily basis. Had to leave early and hotel manager refused to refund my money. I will not be going back to this hotel.
Stayed 4 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in the area.
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but fall risk in the bathroom
Requested handicap accessible room with the walk in shower. The shower head which you could adjust up and down would not lock into place and would slide down and shoot water out into the bathroom floor. Fall risk due to tiled floors, nothing nonslip in the bathroom.
Stayed 2 nights in Aug 2023

4/10 Poor

Stacy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
As much as i paid per night my tv should have been bigger. The tv was not netflix ready. I did not receive the room I paid for, instead of a king bed i was put in a room with two queen beds. I traveled with my husband. No waters in the room and the linen broke my daughter out in her face and arms. Not the best stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Robyn

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Hotel good - restaurant breakfast horrible
the hotel was nice and staff friendly - friday nite dinner in hotel restaurant was very good and good service -- however the restaurant is not owned by hilton and the breakfast service was HORRIBLE - 9am buffet was empty supposed to go til 10am - we asked but they never refilled it - my menu order took 30 minutes = coffee was mud - server never came by for water coffee anything - definitely DO NOT eat breakfast there... and the food we did get was just warm - sad. WHEN PEOPLE ARE TRAVELING AND TIRED THEY SHOULD GET GOOD FOOD AND GOOD SERVICE IN THE HOTEL RESTAURANT... so either get another company to do it or do it yourself... bad food reflects poorly on your brand... just saying we don't own it does not erase the bad taste.
Stayed 2 nights in Aug 2023

6/10 Okay

Chicomo

Liked: Staff & service
The hotel needs to be renovated. Was really hot and humid with foggy windows
Stayed 1 night in Jul 2023

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Room and entire property were clean and well maintained. Staff were helpful and friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

JEANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Easy and convenient for trips visiting ECU
Stayed 2 nights in Jul 2023

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights with husband and 2 sons. Rooms are nice, clean, modern furnishings. Would stay again
Stayed 2 nights in Jul 2023

10/10 Excellent

April, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2023

2/10 Terrible

Gary

Travelled with family
Liked: Cleanliness, staff & service
Entirely too noisey
Stayed 1 night in Jul 2023

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever snd ambience and fire pit
Amazing comfortable bed snd pillow . But the shower pressure was best ever . It's rare we get all three of those Julep was outstanding . So fresh and gourmet Staff very good Will stay here again because our grandson is signing with ECU today in football 🏈 yay
Stayed 1 night in Jun 2023

8/10 Good

Shirley, Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location!
Stayed 2 nights in May 2023

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a quiet relaxing space and was absolutely perfect for me. I did not turn on the TV at all 😊 and the outdoor firepit was a beautiful feature.
Stayed 1 night in May 2023

10/10 Excellent

Carolyn

Stayed 2 nights in Apr 2023

10/10 Excellent

Sara, landenberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Siltanu

Liked: Cleanliness, staff & service, property conditions & facilities
Good nad safe place
Stayed 1 night in Mar 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

John

Stayed 3 nights in Mar 2023

10/10 Excellent

william

Stayed 1 night in Mar 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I've stayed here a few times and the property is always clean and the staff are always extremely pleasant.
Stayed 1 night in Mar 2023

8/10 Good

Faith

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Jamarian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , classy , and friendly staff
Stayed 1 night in Feb 2023

6/10 Okay

Luke

Liked: Cleanliness
Stayed 1 night in Feb 2023

10/10 Excellent

Carlos Herring

Stayed 1 night in Jan 2023

4/10 Poor

Gene

Stayed 1 night in Jan 2023

10/10 Excellent

Brian, Bentonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet hotel. The restaurant was very good as well.

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed here in August and had some complaints about the room. We came back to the hotel and they gave us the same exact room. It was better this time around but we had the same major complaint. The shower leaked water all over the bathroom floor. We only stayed one day so I told the staff on the way out about the shower. Other than the shower, the staff and room were well within HIlton standards and very pleasant and comfortable.
Stayed 1 night in Nov 2022

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was awesome only downfall was we were told the Room was not ready two hours past the check in time. It was ready four hours later. This was not a big deal to us because we had things planned on the town. But this could be a problem for others. We will stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Llewellyn

Stayed 2 nights in Oct 2022