Pool

Reviews of Econo Lodge Greenville

2 out of 5
Econo Lodge Greenville
3080 US-82, Greenville, MS

Reviews

5.4
Rating 10 - Excellent. 17 out of 121 reviews" "
Rating 8 - Good. 27 out of 121 reviews" "
Rating 6 - Okay. 15 out of 121 reviews" "
Rating 4 - Poor. 15 out of 121 reviews" "
Rating 2 - Terrible. 47 out of 121 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Bobbie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was dirty and had a bad odor. The cleaning staff did not change the bed sheets, and the mirror and floor were not cleaned daily. The door had an opening at the bottom. There was no closet or anywhere to hang your clothes. I was there for my brother funeral! This is a place that needs to be cleaned and cleaned up.
Stayed 3 nights in Mar 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i didnt like was the fact the water was brownish but apparently thats just greenvill
Stayed 1 night in Mar 2024

2/10 Terrible

Shanytta

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty. The mirror and bathroom was dirty, the fllors need to be sweep, and odor. I had to leave. The staff was friendly.
Stayed 1 night in Mar 2024

2/10 Terrible

David

Disliked: Property conditions & facilities
Door wouldn’t open on first room. Moved to another. Smoke smell. No toilet paper. Locks on door were poor. When we saw a bug on the bed we left
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Notice a few roaches, no place to hang clothes,
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it cause it was in a quiet location multiple restaurants and stores was near by the room was clean
Stayed 1 night in Dec 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet it was...
Stayed 2 nights in Dec 2023

10/10 Excellent

DESHUN, HORN LAKE

Stayed 2 nights in Dec 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service! I do wish the laundry and ice machine were working however.
Stayed 2 nights in Oct 2023

8/10 Good

ophelia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The water was brown and the breakfast was late and was not a Continental breakfast
Stayed 2 nights in Oct 2023

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2023

8/10 Good

Deloris A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Office Manager Kizzy went out of the way to ensure my stay were great and accommodated my need for a great stay. Staff made sure I had clean towels before their shift ended.
Stayed 3 nights in Oct 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Staff & service
Not far from planned activities.
Stayed 2 nights in Oct 2023

4/10 Poor

David

Stayed 2 nights in Oct 2023

6/10 Okay

Corey

Not a lot to like. It was relatively quiet but that's probably because of the few people that had rooms. Could hear the traffic from the street but that was tolerable. I felt comfortable only in the bed.... the couch, shower and anything else I didnt feel so comfortable
Stayed 2 nights in Oct 2023

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pictures are deceptive. We arrived Sunday evening around 7 p.m. I think we were the only people booked. We needed a handicapped room for our elderly parents who have difficulty with tubs and stairs. We were directed to a room but on arrival, we found the air didn't work and the beds looked like someone had been laying on them. The bathroom had dirty towels and an unflushed toilet. The front desk person was kind but informed me they didn't have any more "clean" rooms on the first floor except for a room with known issues that she did not recommend. We managed to get my parents up the stairs since there was a no-refund policy when purchasing through Expedia. That room was not much better than the first room. The air worked a little better. The only thing keeping the door shut was the bar lock. light bulbs were burned out and outlets didn't work. The TV was on when we walked in. I pulled back the covers on the bed to find nasty dirty sheets. By this time, I am just ready to clean my own room which we did. We called the front desk and the front desk person was again very kind and brought us two sets of sheets that smelled clean but were very stained. We should have asked for towels since there was only one towel and one washcloth but there was no way I was going to get in that tub so it didn't matter. Again light bulbs were burned out and an outlet by the bed did not work. The furniture is dirty and stained, dust on everything, sticky & nasty. Not worth a star. AVOID THIS HOTEL.
Stayed 1 night in Sep 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, well worth the price for a non frills stay. Internet was very slow.
Stayed 1 night in Sep 2023

2/10 Terrible

Heather

Stayed 1 night in Sep 2023

6/10 Okay

Janice M

Stayed 1 night in Aug 2023

2/10 Terrible

SHADREIKA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econo lodge sucks
I was given three rooms the first one hadn't been cleaned, the second one someone was still staying in it the third was okay until house keeping came busting in while I was sleeping.
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and pool pictured but does not exist
Stayed 1 night in Aug 2023

2/10 Terrible

Twana

Travelled with family
Disliked: Cleanliness, staff & service
Never Again
The service was horrible. During check-in I was given a room that was apparently the property storage and when i return to let the clerk know that the room was not fit to stay in, she had an attitude. I was then given another room, but my card was charged another $80 plus after I had paid for the stay already. There was no breakfast available for the guest, but the staff ate from the sister hotel next door. I checked out early and was charged $79 plus for not completing the reservation stay. I filed a complaint and was hoping to be compesated for such a horrible experience
Stayed 2 nights in Aug 2023

2/10 Terrible

Tina

Stayed 1 night in Jul 2023

2/10 Terrible

Charity

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Replayy

Business traveller
Nice welcome and everything else
Stayed 1 night in Jul 2023

2/10 Terrible

Douglas

Stayed 1 night in Jul 2023

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Joshua

Stayed 1 night in Jul 2023

2/10 Terrible

William

Business traveller
Liked: Cleanliness
The property was convenient to downtown but the area is in a state of social decline. Negatives: 1. The card door lock did not work. It stayed unlocked at all times. I used the deadbolt while in the room. 2. The smoke alarm emitted a loud beep every minute or so. 3. It was difficult to close the privacy curtains that cover the front window. 4. At 3am the person in the room above took a shower and the drain in their bathroom leaked heavily so that most of the water came down through the vent in my bathroom's ceiling -- several gallons. 5. There was a coffee maker with coffee and cup lids, but no cups.
Stayed 1 night in May 2023

2/10 Terrible

Courtenay

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
So the front desk staff was nice. Other than that everything was terrible. The room was dirty, no towels, the ac barely put out any cool air. Was told there was breakfast, my husband went down and there was absolutely no food or coffee put out at all. A complete rip off to charge people $70/$80 a night for this place. I will not be staying there again.
Stayed 1 night in May 2023

2/10 Terrible

Denise

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nothing like the advertised pictures you presented, the room ha foul odor, furniture was worn and torn, carpet was sticky, lobby nasty and was not sanitary for eating anything, people were loitering around blocking the entrance with card tables a bbq grills and a dog. I did not feel safe. So I had to pay twice as much to go to the Hampton Inn. And I’m seeking to get compensated for that. You’ll be hearing from my representative soon. I suggest you take that deplorable property off your website!!!
Stayed 3 nights in May 2023

2/10 Terrible

Sharon

Travelled with family and small children
Disliked: Cleanliness
This property need to close their doors no towels that’s crazy as hell I never want to stay there every again service is horrible
Stayed 3 nights in May 2023

2/10 Terrible

Auriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is the worst place I’ve ever been to . They had no towels the bed was as hard as a brick everything was dirty including the sheets . The rate of the room was not the actual amount I paid more then I intended ALL THE WATER IS BROWN . Worst experience ever never ever ever again if you want to stay somewhere cheap 30 minutes away is a days inn in lake village book there . This hotel made me want to no longer us Expedia because of how bad that hotel was
Stayed 2 nights in May 2023

2/10 Terrible

Tamika

Stayed 1 night in May 2023

8/10 Good

April

Stayed 1 night in May 2023

2/10 Terrible

FRANSHETTA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place in the United States to stay at…. Don’t stay there you have been warned.Horrible service, unprofessional and ignorant…. Smh
Stayed 1 night in Apr 2023

2/10 Terrible

Sheronda

Stayed 1 night in Apr 2023

2/10 Terrible

Jeremy

Stayed 3 nights in Apr 2023
Response from Brittney on Apr 25, 2023
We are so sorry you didn't enjoy you stay here with us.. we are working to make changes and improvements and hope that you will come and stay with us again

6/10 Okay

Albert

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Brittney on Apr 25, 2023
Thank you so much for your great review we hope to see you again

6/10 Okay

Catheye

Stayed 1 night in Apr 2023
Response from Brittney on Apr 25, 2023
Thank you so much for your great feedback we hope to see you again

4/10 Poor

Idelia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never rent here again!!
I had to change rooms because the room was dirty and the paint was peeling off the ceiling in bathroom. The tub needed resurfacing. Sheets was old and stained. The room should have been one of their down units. This is my 2nd time staying there. Each time I was not satisfied. I had forgotten about the first time I stayed. If I had remembered I would not have booked a room. I tried to get my money back but was told I would loose my money. The second room was a little better but not much. There was no clean towels or microwave. They didn't have a breakfast as stated. Never again. Really put a damper on my birthday weekend. All the way from Georgia!!
Sheets was old and stained
You want me to pay for this!
Walls peeling
Tub needed resurfacing!
Stayed 2 nights in Apr 2023
Response from Brittney, on Apr 12, 2023
Thank you for your feedback! I'm sorry to hear about your inconvienences, but I hope it wasn't too much of a damper on your birthday weekend! We are now under new management and we are working diligently to have these concerns and issues resolved! Hopefully, you can find in yourself to give us another chance when you find yourself coming back through Greenville. Happy late birthday, and again we deeply apologize for your invconviences!

2/10 Terrible

Yaro

Stayed 1 night in Apr 2023
Response from Brittney, on Apr 12, 2023
Thank you for your feedback we hope you come back next time to see us!

2/10 Terrible

LaTonya, Clarksdale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t even stay to sleep in the room at all. Very nasty and unsafe. We left parked was
Stayed 2 nights in Mar 2023
Response from Brittney on Apr 4, 2023
We are sorry for your experiance and hope you come and stay with us again as we inprove our hotel

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Brittney, on Apr 12, 2023
Thank you for your feedback! I'm sorry to hear about your inconvienences, but I hope it wasn't too much of a damper on your birthday weekend! We are now under new management and we are working diligently to have these concerns and issues resolved! Hopefully, you can find in yourself to give us another chance when you find yourself coming back through Greenville. Happy late birthday, and again we deeply apologize for your invconviences!

4/10 Poor

BUILDING

Stayed 1 night in Mar 2023
Response from Suzanne on Mar 19, 2023
Thank you for staying with Econo lodge. We value you as a guest and your feedback is important. We hope you will stay with us again giving another chance to change your review of us!

2/10 Terrible

Reggie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not clean. Bed was not made and lights did not come on. After I was moved to another room the air conditioning was not working and no microwave plus sheets were dirty. They wouldn’t give me a refund even though I didn’t stay in the room at all and they were so rude
Stayed 2 nights in Mar 2023
Response from Suzanne on Mar 19, 2023
We are sorry we didn’t meet your expectations at Econo Lodge. Thank you for taking the time to review us so we can better accommodate our guests. Please give us another chance to change your views.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Need appliances fixed and better customer service
The stay here was ok. Need better appliances and services. The service here needs approvement especially with customer service representative. Some of them are not so friendly and will leave a nasty taste in your mouth. Had issues with my stay here in regarding the days I paid for and had to call customer service to assist me with retrieving my confirmation on how many days i paid because they lost my documents/ receipt on my stay if not would have been paying for days i alteady paid for. Changed 3 to 4 different rooms due to needing appliances or the rooms are dirty. Will not be staying here with my family.
Stayed 3 nights in Mar 2023
Response from Suzanne,GM on Mar 8, 2023
Anonymous, I apologize you werent happy with your stay. Hopefully you will give us another chance to prove that we do have clean room and great customer service. Thanks,Suzann Pack