Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Greensburg

2 out of 5
Super 8 by Wyndham Greensburg
5351 State Route 30, Greensburg, PA

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 249 reviews" "
Rating 8 - Good. 87 out of 249 reviews" "
Rating 6 - Okay. 36 out of 249 reviews" "
Rating 4 - Poor. 23 out of 249 reviews" "
Rating 2 - Terrible. 28 out of 249 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew R.

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing at all like the pictures indicate. Nothing.
Stayed 1 night in Mar 2024

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Kelsie

Travelled with partner
Disliked: Staff & service
out dated, reminded me of the horror movie vacancy. limited parking, shower was very small, limited outlets.
Stayed 1 night in Mar 2024

10/10 Excellent

Tricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly and so helpful! Bed is extremely comfortable. Room is big and clean!
Stayed 1 night in Feb 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and staff was fantastic.
Stayed 2 nights in Jan 2024

8/10 Good

Darren, Johnstown

Stayed 1 night in Dec 2023

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Park
Stayed 1 night in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Clean but noisy
The motel is very clean and the family running it is very nice. It right on a main highway so there is a lot of road noise and we could hear the people in the room above too. The hotels.com app said they had free breakfast but they don’t. They had granola bars and juice.
Stayed 2 nights in Nov 2023
Response from General Manager on Jan 27, 2024
Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will address the issues to improve our service. We appreciate your input and hope to welcome you again for an improved experience.

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023

10/10 Excellent

Samandeep Kaur

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was v good
Stayed 1 night in Oct 2023
Response from General Manager on Nov 8, 2023
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet, close to shopping/dining
Easy check-in. Friendly staff. Quiet. Close to lots of shopping and dining. They just replaced the a/c-heater units in each room, so no moldy smell like some hotels.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 8, 2023
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

6/10 Okay

Craig

Liked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

David

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I made this reservation and then was unable to come...My Fiance tried to check in using her credit card and was told it had to charged to my debit card since I used it to hold the reservation (which I believe was totally unnecessary, and even Expedia had that the room was to be paid upon arrival, didn't say it had to be the same card) Also the "breakfast included" was coffee and granola bars...really? The room was clean but don't think I would recommend this facility to others
Stayed 1 night in Oct 2023
Response from General Manager on Nov 8, 2023
We're sorry to hear about your experience, and we apologize for any inconvenience you encountered during your stay. Your feedback is important to us, and we'll work to improve our services. We hope you'll give us another chance to provide a better experience in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photo shown can NOT be for this site. However, the hotel is clean, front desk clerk was courteous and efficient, room was sufficient. Bathroom needs a fan update; could always use more towels and pillows.
Stayed 1 night in Oct 2023
Response from General Manager on Nov 8, 2023
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

2/10 Terrible

Joshua

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower bairly worked. No heat was 50 degrees outside. Smelled of mold
Stayed 1 night in Oct 2023
Response from General Manager on Nov 8, 2023
We're truly sorry to hear about your experience, and we apologize for any inconvenience you encountered during your stay. We've just upgraded our heating and air conditioning systems, and for your convenience, we kindly recommend using the wall control instead of the unit controls to manage them. Our front desk agents are always ready to help with any questions. If you had any questions during your stay, they would have been more than happy to provide you with guidance on this matter.Your feedback is important to us, and we'll work to improve our services. We hope you'll give us another chance to provide a better experience in the future.

4/10 Poor

Shaohui

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

2/10 Terrible

James

Stayed 1 night in Oct 2023

8/10 Good

jennaro

Stayed 1 night in Oct 2023

4/10 Poor

Bobby l

Stayed 1 night in Sep 2023

8/10 Good

Mitchell

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for the pirce
For the price, i was pleasantly surprised. Notnjng fancy, but room was clean and beds were very comfortable. Staff was friendly.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 7, 2023
We are glad you enjoyed your stay with us and we hope to welcome you back in the future!

6/10 Okay

Allison

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room smelled like cigarettes even though it was a non-smoking room. I was moved to another room and it didn’t smell as bad, however, the drain in the tub didn’t plug, you couldn’t adjust any temperatures in the room, there was old food in the freezer and the fridge was turned off. There were people smoking and being loud outside of my room in the middle of the night also.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
We're truly sorry for the inconveniences you encountered during your stay. We're addressing these issues to ensure a better experience for future guests. We hope you'll consider returning in the future to see these improvements.

10/10 Excellent

William

Stayed 1 night in Sep 2023

2/10 Terrible

Nathaniel

Stayed 1 night in Sep 2023

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 1 night in Sep 2023
Response from General Manager on Sep 26, 2023
Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and convenient. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

2/10 Terrible

tanya

Business traveller
Mattress was stained and had visible bedbugs. I took one to the desk in a cup and the front desk looked at it and said “oh no” Disgusting place
Stayed 1 night in Aug 2023
Response from General Manager on Aug 27, 2023
We take reports of this nature very seriously. We immediately had a professional pest control inspection carried out in response to your concern, and no bed bugs were found. We have a regular monthly pest control program in place to ensure our guests' comfort and safety. We appreciate your vigilance and would like to assure you that we are committed to maintaining a clean and pest-free environment.

10/10 Excellent

Bruce

Stayed 1 night in Aug 2023

6/10 Okay

Anthony

Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Travelled with family and small children
Close to the road but noise wasn’t bad. On the second floor with a little one but that also helped reduce noise. Clean room, friendly staff. Desk chair had seen better days but that doesn’t really matter.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 14, 2023
We appreciate your feedback on your recent stay. It's good to know that your experience was generally positive, with a clean room, friendly staff, and manageable noise levels. We value your input as it helps us enhance our services. We hope to welcome you back in the future!

6/10 Okay

Diana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could have been better
We stayed there to attend Pittsburgh Steelers training camp for 2 days. The room was a smoking room as it was the only one left when booked. We walked in and the air conditioner was off and the smell of smoke was so overwhelming. I tried to go to sleep and it was bothering my eyes and chest the first night. The air conditioner worked and helped circulate the smell to less. I don't know if the micro fridge even worked as it was not on. The desk chair needs to be replaced as the fibers would stick to my clothes. The shower pressure when using it would decrease and make a whistle sound until it was turned off and back on.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 14, 2023
Thank you for sharing your recent experience. We apologize for any inconvenience you faced with the room. Your feedback is valuable to us as it helps us improve our services and provide a better experience for our guests.Regarding the micro fridge, we have a practice of keeping it turned off to be environmentally conscious. We appreciate your understanding and would like to let future guests know that if they plan to use the micro fridge, they can turn it on upon arrival. Your feedback is valuable to us as it helps us improve our services and provide a better experience for our guests.

8/10 Good

Stacie

Travelled with partner
Liked: Cleanliness, amenities
Property is old but well maintained. Lady answering phone and at front desk (I think it was same person) is not a people person. Room was clean and convenient for us. I would stay again.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 14, 2023
We appreciate your feedback about your recent stay. It's great to hear that you found the property well-maintained and the room clean and convenient. We apologize for any interactions that might not have met your expectations. We look forward to hosting you again in the future. Your input is important to us as we continuously strive to enhance our guest experience.

8/10 Good

Kevin

Travelled with family
Liked: Staff & service
Good location but property dated
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 8, 2023
Thank you for your feedback. We appreciate your recognition of our good location. We understand your concern about the property's age and are continuously working on improving our facilities. Your insights help us enhance our guest experience.

6/10 Okay

Vance

Travelled with family
Liked: Cleanliness, staff & service
Good for money! The breakfast was terrible only bananas and granola bars.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 8, 2023
We're glad you found the value in your stay! We apologize if the breakfast didn't meet your expectations. Please note that we offer a light grab and go breakfast not a continental breakfast. We appreciate your feedback and hope you had an overall positive experience during your time with us.

8/10 Good

Peyton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice and clean room. Very spacious bathroom as well.
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 8, 2023
Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed your stay and found the room to be clean and spacious, with a well-appointed bathroom. We hope to welcome you back in the future for another enjoyable experience.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Free breakfast is a joke! A banana, breakfast bar and juice! WORST CONTINENTAL breakfast EVER! Shower and sink smelled like urine
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 8, 2023
We apologize for the disappointment with the breakfast offerings. Please note that we do not offer, nor do we advertise a continental breakfast. We provide a light grab and go breakfast. We apologize for any confusion. Your feedback is essential to us, and we'll work diligently to address these concerns and improve our guests' experience. Thank you for sharing your thoughts with us.

2/10 Terrible

Fred

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not even close to what their website pics present. Room smelled HORRIBLE to the point its impossible to sleep. Owners were rude and unresponsive to our requests. Price was way to much. Do NOT stay here. Ive NEVER written a negative review until this one.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 8, 2023
We apologize for the disappointing experience you had during your stay. Your feedback is important to us, and we regret the issues you encountered. We're committed to improving based on your comments and hope you might reconsider staying with us again in the future. Thank you for taking the time to share your concerns.

6/10 Okay

Chad

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amber

Liked: Staff & service, property conditions & facilities
Rooms were very clean and beds were comfy.. parking is kind of tight. But all together a good stay
Stayed 1 night in Jul 2023
Response from General Manager on Aug 8, 2023
Thank you for sharing your thoughts! We're pleased that you found the rooms clean and the beds comfortable. We apologize for any inconvenience with the parking situation, but we're glad to hear that overall, you had a good stay. We look forward to the possibility of welcoming you back in the future.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
It was conveniently close to everything. The room was clean. The ac worked well.
Stayed 2 nights in Jul 2023
Response from General Manager on Aug 8, 2023
Thank you for your feedback! We appreciate your review and hope to welcome you back for another pleasant experience.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great & exactly what you’d expect at this price point.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 19, 2023
Thank you for sharing your feedback! We are delighted to hear that you had a great experience at our hotel and that it met your expectations in terms of value for money. We strive to provide excellent service and comfort to all our guests, and we're glad we succeeded in making your stay enjoyable. We hope to welcome you back soon for another fantastic stay!

8/10 Good

Larry

Travelled with family
Liked: Cleanliness
Eh
It was clean but not enough linen and towels for our needs without having to run back and forth to the office
Stayed 1 night in Jul 2023
Response from General Manager on Jul 5, 2023
Dear Valued Guest,Thank you for your feedback. We apologize for the inconvenience you experienced regarding the shortage of linen and towels. We will address this issue to ensure a more convenient stay for future guests. Your input is greatly appreciated, and we hope to have the opportunity to improve your experience in the future.

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness
This property is just average. It sits right on the highway, is very non-descript, and currently is unsafe due to highway repairs right in front. There is only one way traffic.
Stayed 1 night in Jun 2023
Response from General Manager on Jun 30, 2023
Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your honesty and apologize for any inconveniences you experienced.We strive to provide a comfortable and pleasant stay despite the proximity to the highway. We also apologize for the current safety concerns due to the highway repairs. We are working closely with the relevant authorities to ensure the necessary precautions are in place to mitigate any risks for our guests.

8/10 Good

Coreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ever Was great and front desk Very Pleadant and Professional
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 30, 2023
Dear Valued Guest,Thank you for your wonderful feedback! We're delighted to hear that you had a great experience during your stay with us. Our team at the front desk takes pride in providing pleasant and professional service to our guests. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.

8/10 Good

Norman

Travelled with partner
Property was old and next to busy highway. No breakfast as advertised.
Stayed 4 nights in Jun 2023
Response from General Manager on Jun 30, 2023
Dear Valued Guest,Thank you for your feedback regarding your recent stay at our property. We apologize for any inconveniences you encountered.We'd like to clarify that while we do not offer a traditional breakfast service, we provide a convenient grab-and-go breakfast option for our guests. We apologize if this was not communicated clearly during your stay. Your comments will help us improve our communication to ensure guests are aware of the available breakfast options.Thank you for bringing this to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future.

6/10 Okay

Lisa

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023