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Lagos Mare Hotel – Avis

4 out of 5
Lagos Mare Hotel
Agios Prokopios, Naxos, Naxos Island

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 45 avis sur 73." "
Note de 8 – Bien, d’après 17 avis sur 73." "
Note de 6 – Acceptable, d’après 7 avis sur 73." "
Note de 4 – Médiocre, d’après 2 avis sur 73." "
Note de 2 – Terrible, d’après 2 avis sur 73." "

9,2/10

Propreté

9,4/10

Service et personnel

9,4/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

2/10 – Terrible

david

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
worse hotel ever
This is the worse hotel I have ever stayed. They claim to be a 4 stars hotel but actually it is more like a 2 stars hotel at the price of a 4 stars hotel. I booked this hotel on hotel.com and paid 189 euros a night for a standard room with sea view. When we arrived at our room we were shocked. The room is outdated, the bed and the pillow are hard as rock and the sea view is more like a dumpster view than sea view ( See pictures by yourself) Since we did not like our room right from the start I paid for an upgrade thinking it will be better and we will have a pleasant stay. The receptionist recommended the the suite room and sold us that room had a Jacuzzi. Of course you have to pay for the extra charge for the room before you can see it. So we paid. The room was definitely bigger but poorly and outdated furnished. The Jaccuzy is just a Joke and the view, well we have the same view of the dumpster and the sea far away. Now for the service. Well let put it this way, the owners are pretentious and they treat the few staffs (One receptionist, two waiters and one chambermaid) more like slave than employees. During our 4 night stay we saw the same waiters from breakfast (starting at 8 am), all day and night (if they lucky they finish service at around midnight). This what I called modern slavery. I would like to disclose that I am also a business owner in the service industry in France and to me I cannot image doing this to my employees. This Unacceptable and I don't know what is
Séjour de 4 nuits en août 2020
Dimitris Apostolopoulos a répondu le 13 août 2020
Dear valuable guests, In response to the review received from Mr. Guerin, we would like to clarify the below. First of all, we would like to mention that we operate since 2006 and it is the first time that we are facing a guest like this one!!! The rudeness and the offensiveness of Mr. Guerin to Lagos Mare's staff was something that we never faced before. Of course we have to handle every guest with understanding and sympathy as we always do, however it is impossible to act this way with someone that cursing and insulting the staff of our hotel because there was a charge for their coffees! Mr. Guerin "forgot" to mention his behavior to our staff! He used phrases that we can not write down or express through here just because we informed him that the breakfast has ended at 11:00am. He was demanding free breakfast and free drinks at 11:20. We offered him complimentary breakfast, even our cuisine was closed by that time and we tried to explain to him that our hotel like all the hotels globally has rules. As far as the price is concerned, we offered the guest upon arrival an upgrade with extra daily charge of 30 euros instead of 70 and he accepted that AFTER he inspected the Suite. The feedback given from his side to the reception was that he liked the room and he would like to proceed with the upgrade. After cursing and insulting the staff Mr. Guerin felt sympathy for them and offered them job to his restaurant! We respect our staff as we respect our valuable guests. Our staff is the most valuable asset of our hotel and our online reviews reflect that, something that Mr. Guerin mentioned as "Sh@t people" and "f@#$% service"! We invest in higlhy qualified professionals in all our positions with ongoing training throughout the years and this is the reason that the majority of our staff works for us many years. It is not worth to mention that Mr. Guerin is lying about the working hours and the number of our staff, as our people do not work for more than 9 hours daily and they are all very well paid, because we respect their efforts! The photo taken from Mr. Guerin is zoomed and showing Agios Prokopios Village. A typical cycladic village. Lagos Mare Hotel is located 350m away from the beach (Agios Prokopios) one of the best beaches in Europe. As we take under serious consideration every feedback received, we always try to improve ourselves. However, this specific review can not be evaluated as the person made that was aiming only to harm our reputation for 2 coffees that he wouldn't like to pay for. We hope your staff Mr. Guerin to be as happy as ours and treat them as we do!

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en juillet 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Agréable
Nous avons profité de l'excellent déjeuner. Le personnel est très attentionné et nous informe sur les activités à faire pour agrémenter notre séjour.

10/10 – Excellent

Mayra, Trujillo Alto

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good location
Séjour de 2 nuits en août 2023

10/10 – Excellent

Kerri

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were very pleasant and easy to communicate with. Reception was happy to assist with arranging our car rental and transfer services. Breakfast was a nice variety with fresh made to order eggs. Ideal location with short walk to beaches and restaurants. Highly recommend Lagos Mare.
Séjour de 4 nuits en août 2023

10/10 – Excellent

Jean-Paul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en juillet 2023

10/10 – Excellent

ELSIE

Séjour de 3 nuits en septembre 2022

10/10 – Excellent

George

Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Sarah

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Excellent Family vacation!
We were exploring the island as a family. This hotel is in an amazing location, just a 3 min walk from the beach and a bunch of restaurants! It is super family friendly, the service was excellent and it was very clean.
Séjour de 5 nuits en août 2022

8/10 – Bien

Annalisa

Voyage de couple
Points forts : Service et personnel, commodités
Il personale è stato molto carino in tutto il soggiorno, colazione buona. Posizione a 500/600 Mt dal mare ma noi abbiamo noleggiato il motorino per visitare le varie spiagge di Naxos e andare a Chora (per chi vuole c'è anche la fermata bus praticamente fuori all'albergo). Una sera abbiamo cenato lì e la cucina era davvero ottima. Le pecche erano: 1) la doccia perché non scendeva bene l'acqua 2)il mantenimento della struttura perché alcune cose era rovinate (tipo la porta del bagno era mal messa) 3) letti non molto comodi 4) pulizia e biancheria non eccezionali Ricapitolando, il soggiorno è stato buono ma, considerando i difetti, l'albergo non corrisponde a un 4 stelle e non vale i soldi che chiedono.
Séjour de 6 nuits en août 2021

10/10 – Excellent

Matias

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing service and great location
Séjour de 5 nuits en juillet 2021

2/10 – Terrible

Voyageur vérifié

Séjour de 3 nuits en septembre 2020

8/10 – Bien

Elliot

Points forts : Propreté, service et personnel et confort de la chambre.
Good resort, but far from Chora
Good resort. Close to the beach but far from the main town (approx 20 mins drive). They say the bus comes every 30 minutes however the reality is it's actually every hour which can make it harder to plan to get into town. (Approx 40 minutes past the hour into town). The pool was nice and the staff were helpful organising our 4x4 tour and the directions.
Séjour de 2 nuits en août 2020
Dimitris a répondu le 11 sept. 2020
Dear Elliot, First of all, we would like to thank you for taking the time to share your experience at Lagos Mare Hotel and we really hope you had a great time in Naxos. We would appreciate you to allow us to address your remarks and place them in context for the sake of the impression you may convey to other guests. We would like to thank you for commending our devoted and highly efficient staff members who constantly strive to provide the highest quality and most personalized service. Moreover, we are glad that you enjoyed the tour that our staff organized specially for you. With regards to the location of Lagos Mare Hotel, we would like to inform you that our hotel is located at Agios Prokopios area (not at Chora) close to the best beach of the island. Only 5 kilometres from Naxos town or else “Chora”and 2 kilometres from the Airport. The frequency of the bus, unfortunately, is not something that we can handle as this service is provided by the municipality of Naxos. However, this depends on the period as during peak season the bus comes every 15 minutes (depending on the traffic). In closing, we would like to thank you once again for your feedback, as we value both your compliments and constructive criticism in order to continuously improve our services. We hope to welcome you again at Lagos Mare Hotel and surpass all your expectations. Kindest Regards Dimitris Apostolopoulos

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome experience!! Staff was amazing and very accommodating.
Séjour de 3 nuits en juin 2019
Lagos Mare Team a répondu le 14 juin 2019
Thank you very much! We are glad you enjoyed your accommodation! Hope to see you again!

10/10 – Excellent

Samantha

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel was very nice. Pool was good. They had lots of work going on at the property as they were getting ready for the season. Staff was friendly and helpful.
Séjour de 3 nuits en mai 2019
Lagos Mare Team a répondu le 14 juin 2019
Thank you very much! We are glad you enjoyed your holidays! Hope to see you again!

8/10 – Bien

Gunnel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Toppenhotell. Mycket trevlig o serviceinriktad personal. Stora rena rum. Härligt poolområde. Lätt att ta sig till stan o strand.
Séjour de 6 nuits en septembre 2018

10/10 – Excellent

Bernd, München

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Eine Oase zum Entspannen
Gut geführtes Boutique-Hotel mit einer Ruhe und Entspanntheit ausstrahlenden Atmosphäre. Gut: Fitnessraum. Ausserdem tolles Frühstück und sehr freundliche Mitarbeiter.
Séjour de 3 nuits en septembre 2018

10/10 – Excellent

Aurelio, Kleinburg, Ontario

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very quaint hotel, just what you expect to see on a Greek island. Very friendly, accommodating staff. Would go back.
Séjour de 4 nuits en juillet 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly hotel:=)
Nice hote with very friendly attitude from staff. Some walking distance from beach but no problem.
Séjour de 4 nuits en juillet 2018

10/10 – Excellent

Lisa, San Mateo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful hotel, incredible staff and close to a wonderful stretch of beach.
Séjour de 4 nuits en juillet 2018

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2018

10/10 – Excellent

Matthew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juin 2018
Dimitris a répondu le 3 juill. 2018
Dear Matthew, Thank you very much for giving us 5/5! We really appreciate that and motivates us to try harder!

10/10 – Excellent

dani, bayern

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Schönes kleines Hotel in Strandnähe
Wir waren zum zweiten Mal im LagosMare, da es uns vor zwei Jahren schon sehr gut gefallen hat und wir mit allem zufrieden waren. Es war wieder ein schöner Aufenthalt: sehr gute Küche, sehr nettes und zuvorkommendes Personal, ein sehr schönes großes und komfortables Zimmer.
Séjour de 9 nuits en mai 2018
Dimitris a répondu le 1 juin 2018
Dear Dani, Thank you very much for taking the time to write about your experience in Lagos Mare Hotel. We really appreciate your kind words and we are really glad that you had a great time during your stay. We are looking forward to welcome you again in the future. Kindest Regards Dimitris Apostolopoulos

10/10 – Excellent

kim, texas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
nice hotel close to beach
Perfect location close to everything! Staff was so helpful and kind, took care of all our needs
Séjour de 2 nuits en septembre 2017

8/10 – Bien

Marina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2017

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Great stay. Lovely and friendly staff. Would recommend!
Séjour de 3 nuits en juillet 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 13 nuits en juillet 2017

10/10 – Excellent

Peter, Waukouaiti

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent retreat close to beach
Excellent retreat close to beach. Also bustop outside so easy to get to town
Séjour de 9 nuits en juin 2017

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Very friendly and helpful staff, but way overpriced. Small pool, limited view to the ocean and a decent walk to the beach. If it were cheaper then there would be more value.
Séjour de 2 nuits en juillet 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
staff were very friendly, 5 minute walk from beach
I enjoyed my stay at Lagos Mare, Naxos is a must see Island!
Séjour de 3 nuits en juillet 2017

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2017

10/10 – Excellent

Elin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
Great place to stay, friendly staff, nice breakfast

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Really nice and cutr
Had a very nice stay. Located close to beach. Staff was great..

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Friendly clean hotel.
Hotel was well situated close to the beach and numerous restaurants. Hotel staff were amazing, so friendly and helpful and always had a smile. Facilities were great and the hotel pool and the two pools in the neighbouring hotel were exceptionally clean and not busy, some times we had all three pools to ourselves. The food was very good and everyone enjoyed the buffet breakfast as there was something for all. The room was clean and sufficient and throughly cleaned every day. The beaches were good, especially if you walk away from the main area. The sea was crystal clear.

6/10 – Acceptable

michael, Los Altos, CA, USA

Points forts : Propreté, service et personnel
Too remote from the beach
Nice clean hotel, but too remote from beaches ... all are a drive away, which is a real pity as Naxos is a beautiful island. The view from our room was out onto what I would call a shack and this spoiled the whole ambience. People were very friendly but for these reasons I would not return.

10/10 – Excellent

even, Bergen, Norway

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely stay !
We had a lovely stay at Lagos Mare in July 2015. There was nothing to complain about. If we go back to Naxos again we can`t see any reason for not coming back to Lagos Mare.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
lugnt läge
Helt ok. Som många andra påpekat så är vägen ner till stranden lite smal så se upp för trafiken. Frukosten är väldigt bra.

10/10 – Excellent

Hjörtur, Iceland

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly Recommended
This is a beautiful hotel on a beautiful island. The staff is very friendly, and the breakfast is superb, containing local, naxian delicacies. The facilities are not very large in general, but the modest size of the hotel creates a nice friendly vibe. The rooms are clean and comfortable, with a nice terrace where one can could the sea. It takes about 7 minutes to walk to the beach, which is also suberb, although it doesn't have a pedestrian path, which is a shame - one has to walk on the road itself.

10/10 – Excellent

Victoria

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Rodrigo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.

10/10 – Excellent

Andre, Tokyo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel in Naxos
Very good and comfortable hotel in Naxos. Service is very good and friendly. We enjoyed our stay there. Highly recommended for Naxos

10/10 – Excellent

Nazee, New York

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good Stay
Hotel is just a short walk away from the beach. Lots of good restaurants and fun beach nearby. Hotel is nice and clean, staff is great. Breakfast is great. Def recommend it. 10 min drive from the main port.

4/10 – Médiocre

Cem, Istanbul

Hotel in the middle of nowhere
It takes approximately 15 minutes to walk from the traffic road (which does not have any pavement for the pedestrians) in order to the reach the beach nearby. So, the hotel is not as close to the sea as it is shown in the photos and texts. I strictly recommend not to pay any additional fee for "sea facing" room as the sea is km away and between the hotel and the sea is mid quality settlement which I dare you would like to see.

6/10 – Acceptable

Sara, Norge

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Greit hotel
Helt greit hotel. Vi fikk stor balkong og fint rom. Litt skummel gang vei til stranden da bilene kjørrer fort. Ca. 6 min gange til strand.

10/10 – Excellent

Lyn Harris, Australia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Had a very pleasant stay here .. Would highly recommend this hotel to stay in

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Buon albergo vicino alla spiaggia di Aghios Prokop
La struttura è semplice ma molto confortevole e curata. Si trova a pochi passi sia dalla famosa spiaggia di sabbia di Aghios Prokopios sia dal centro del villaggio. A piedi si possono raggiungere agevolmente anche la spiaggia di Aghia Anna e la Plaka, comunque volendo proprio di fronte all'hotel c'è la fermata dell'autobus che serve davvero con frequenza tutte le principali località dell'isola. Il personale è molto giovane e direi informale, ma sempre disponibile e pronto a risolvere qualsiasi problema e assecondare ogni richiesta. L'albergo dispone anche di un ristorante molto quotato dove si possono gustare piatti della tradizione greca un pò rivisitati. Prima colazione ottima, con prodotti sempre freschi e cuurati.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel near the beach and restaurants
We stayed in the sea view suite with jacuzzi and would definitley recommend it! The room was very spacious, clean and modern. The hotel staff were very friendly and their service was excellent, helping with anything they could. The hotel is also close to 3 lovely sandy beaches. We recommend hiring a bycicle and visit Ag Anna and Plaka beaches for a fine sand beach. There are some nice restaurants within 2-5 min but you can also catch a bus from outside the hotel to Naxos Town for a more busy nightlife.

10/10 – Excellent

engel63, Naxos

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ausgezeichnetes service
sehr angenehm und erholsam

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good hotel
This is a fairly nice hotel. My score may be affected by the fact I came to stay here from a 5star luxury hotel. The premises of this hotel are beautiful. Well kept grass area, nice swimming pool and very good breakfast. Location is good but not excellent. Rooms are good in size but a bit dull. Balconies are extremely small and the view was an abandoned building on the side I was. Pretty much the same for everybody except for the ones staying at the suites side. Overall it is a nice place to stay.

8/10 – Bien

OJ

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.