The staff was very knowledgeable and well cultured and educated. The ambiance is in a class all its own. Proximity to restaurants and nightlife perfect. One of the best sleep I had in a hotel. Loved the high-quality, glass bottles of water given out for free. Loved all the art books that were in Spanish. Pool area is lovely with complimentary lemonade . Gym is adequate with complimentary green apples. Arts abound as well as books. the lighting in the room are amazingly soothing. Loved the thick-glass-top table and comfortably padded benches on the patio. And the shower head with various modes.... all a must-do experience! Loved the service, and breakfast buffet in the cozy place was very well done with freshly squeezed juices.
I was in Guadalajara visiting family and stayed at the Camino Real, the hotel where my parents would always stay during their visits. Such a gem. The hotel is one level, surrounded by beautiful, well kept grounds. I loved that I could open the sliding glass door and sit on the patio to enjoy the early morning or evening. The buffet breakfast under the veranda is a must - fresh tropical fruit and juices, omelets made to order, menudo, chilaquiles...you name it. A wonderful way to start each day. Can't wait to go back.
The hotel is very nice and offered a great price. The room worked well for myself and my 4 & 2 year old kids as an overnight stay in-between flights. The only problem was the free shuttle service, which was a reason I chose this hotel. When we arrived at the airport I called for the shuttle and was told that after making the online reservation I needed to have called the hotel and arranged for pickup. I had to take a taxi & they never offered to take the taxi fee ($20) off my stay.
We got an upgrade from a regular room to a junior suite, which was nice. The room although very large, was not in a great shape, however. There were parts where you could see and feel holes under the rug, which made the room feel badly made. The shower seemed dated and I do not know why all "nice" hotels nowadays always include a very thick and hot down blanket. If you use it, you get too hot. If you do not use it, you are too cold. If good hotels have good air conditioning, or good heating, you do not need a thick and hot down blanket. This hotel had one, and as a result I could not sleep well, because at times I was sweating, and when I took the blanket off, I was freezing. Finally, the beds that we got were too soft due to over use.
All staff (reception, housekeeping, room service) were friendly and helpful. The room and all public areas are clean, well-maintained, attractive and modern. The wi-fi and cable TV are excellent. The hotel is near the Glorieta Minerva and Avenida Vallarta.
My experience overall was good but i had a problem. I had to leave early and when i ask the front desk was told it was no problem but when i tried to get a refund for two days that i did not use the hotel denied that i have check out early so i did not get a refund now i have to dispute that with my credit card
Nice Hotel, great staff, very good location for a very good price. The train that goes by couple of times a day can be a bit annoying, but for the price and location is worth it.
I will definitely stay here again.
The Guadalajara Metropolitan Area is the second most populous in Mexico, behind only Mexico City. Situated in the central region of Jalisco, Guadalajara is a major commercial center, as well as a hub for visitors to Puerto Vallarta, Mazatlan, and Manzanillo. With its rich cultural heritage, festivals, and vibrant artist community, the city is also a major tourist destination in its own right.