2 bars/lounges, pub
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Reviews of The Winnock Hotel, Sure Hotel Collection by Best Western

3.5 out of 5
The Winnock Hotel, Sure Hotel Collection by Best Western
The Square, Drymen, Loch Lomond, Drymen, Scotland

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 192 reviews" "
Rating 8 - Good. 94 out of 192 reviews" "
Rating 6 - Okay. 36 out of 192 reviews" "
Rating 4 - Poor. 9 out of 192 reviews" "
Rating 2 - Terrible. 3 out of 192 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food - clean, tidy, welcoming
Stayed 2 nights in Sep 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 2 nights at the Winnoch. Ideal base for touring around Loch Lomond area. Food very good and all staff very helpful. Room very comfortable. Only one criticism, WiFi very poor.
Stayed 2 nights in Sep 2021

8/10 Good

Stephen

Liked: Room comfort
Nice setting
One night stop over, food good but breakfast time was a bit hap hazard as we couldn't use restaurant due to over crowding. The building and surrounding area were very pleasing on the eye.
Stayed 1 night in Sep 2021

6/10 Okay

RICHARD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very friendly. Room was tired. Clean linen but dusty in areas of the room.
Stayed 2 nights in Aug 2021

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2021

6/10 Okay

Mark

Stayed 2 nights in Aug 2021

8/10 Good

Sara

Stayed 1 night in Jul 2021

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staffs are very friendly Clean and good size of room
Stayed 1 night in Jul 2021

6/10 Okay

John

Liked: Cleanliness, room comfort
Let down by soundproofing
Room was decent: good size, clean and reasonably comfortable bed. Bathroom was fine: but some of the grout on shower tiles gone black. Shower pressure good but one of those showers that only comes to head height so you have to bend down to wash your hair. My major issue was the extractor / aircon noise. I think I was above the kitchen and it droned loudly until 10.30pm. Coupled with neighbouring rooms leaving their bathroom light / extractor on, it was really annoying. You can also hear conversations in neighbouring rooms. Didn't get peace until about 11.30pm. So it's not ideal if you want to get up early and go walking... But the breakfast was great. Didn't get to try the food in the evening.
Stayed 1 night in Jul 2021

10/10 Excellent

Margaret

Stayed 1 night in Jun 2021

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Should have been better
Room and facilities were tired. Fire proof door to room was badly fitted, drawers to cupboards were broken bed springs were felt when sleeping. Tap in bathroom gave hot water whichever way it was turned. Staff were all pleasant and helpful. Food in evening 2/5. Overall hotel was tired, felt like the management needed to sort building and systems out.
Stayed 3 nights in Jun 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very welcoming. Room was clean and comfortable. Food was a high quality. Overall we enjoyed our stay
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean staff friendly
Stayed 1 night in May 2021

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and staff
Another excellent stay at Winnock fabulous a-tentative staff and such an enjoyable expierance Food and drinks were great hotel plus room was high standard exceptionally clean which all made for such an enjoyable stay
Stayed 1 night in May 2021

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Winnock is a nice hotel with friendly staff and good food - would stay again
Stayed 1 night in Oct 2020
Response from Silke on Nov 2, 2020
Thank you for taking the time to write a review, much appreciated

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff. Breakfast was good
Stayed 1 night in Sep 2020

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good village hotel.
Stayed for a night with family, the overall experience was good. Check-in was quick, staff were helpful. The room was clean and spacious. Dinner and breakfast were very good as well. The room was a long walk from the car park which was a negative, we had to carry the suitcases and climb the steps as there is not lift.
Stayed 1 night in Aug 2020

6/10 Okay

Yeshiagen

Liked: Cleanliness, property conditions & facilities
comfortable bed and good food, terrible shower
The hotel was well situated near Loch Lomond. Staff where friendly and food was really good at the restaurant. Service was poor in terms of getting food on time and getting the right order, however this is understandable considering the COVID-19 situation. The shower was terrible with almost no pressure. All in all good start and clean
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was perfect. Food was cold, both meals. Cutlery brought out 10 minutes after food, felt forgotten about during meal times, waited 30 minutes for drinks. Waited 45 minutes for breakfast, rude staff. Would not stay again. Would not recommend eating here.
Stayed 2 nights in Aug 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a problem with the shower in our room and were upgraded to a superior room. Have stayed several times before and have staff always friendly and polite. The hotel is good value for money in a lovely location.
Stayed 1 night in Aug 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hotel with character
First hotel of our trip and first hotel we visited during covid restrictions. Reassured by the cleanliness, plenty of sanitizer available to use. Room clean and comfortable. This is an old hotel, first part built in the 18 century so the rooms are not large, also sound proofing of the rooms is not as good as modern hotels but you have to expect this from a hotel like this. Dinner was from a restricted menu but could not be faulted and the traditional Scottish breakfast set us up for the rest of the day. Village was nice for a short walk around. We would stay again if returning to the same area.
Stayed 1 night in Aug 2020

8/10 Good

AlastairBuchan, Sutton in Ashfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a old property but we'll appetite for tourists very friendly staff
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and i realy enjoyed my stay bed was realy comfy and staff was realy nice to talk to i would recommend this hotel and stay here again
Stayed 2 nights in Aug 2020

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

RaymondMallon, Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and courteous made us feel very welcome We benefitted from their local knowledge
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, bad breakfast experience
The hotel itself is lovely and clean. We have ordered breakfast and that was bad - only 2 people serving, forgetting what was ordered and taking forever to bring it.
Stayed 1 night in Jul 2020

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness
Ok for a short break
Hotel room is fresh and good condition. Some communal areas need bit refreshed up as bit dated. Staff were helpful. Not bad for short break in Drymen.
Stayed 2 nights in Jul 2020

6/10 Okay

Kelly

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilling
At these difficult times the steps the staff took to ensure our overall safety was excellent, this didnt effect the service all staff provided.
Stayed 1 night in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Mr Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Very comfortable with friendly staff.
Stayed 1 night in Mar 2020

10/10 Excellent

mrs m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night away
We had a lovely time staying at the hotel. The room was lovely and the service was good. We had lunch in the bar which was nice, we loved the coal fire, a nice place to have a drink!
Stayed 1 night in Feb 2020

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winnock hotel
Great location , charming hotel. Lovely clean large room, dinner excellent and staff very friendly. Loved the open fires .
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very old building but friendly staff and lively bar lounge area. Food and drink reasonably priced with excellent choices. The evening live entertainment (till midnight) was very loud and our room was situated above bar and next to a communal access door which was very busy and noisy throughout the night and early morning. No soundproofing which kept us awake. We will certainly revisit this hotel on our next trip to Drymen but will opt to stay at another hotel.
Stayed 1 night in Feb 2020

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Breakfast was disappointing, bacon very hard kept warm too long. Service not very good
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Good check in and service throughout stay. A problem we did have was promptly dealt with. Great location
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean but it was too hot. Towel rail is permanetly on and temperature cannot be teduced. Shower is spacious and shower gel is provided. Towels are of excellent quality and a good size. An environmental notice regarding the amount of water used washing towels was prominently displayed but yet they issue plastic single use tumblers wrapped in plastic! Teally poor vegetarian breakfast, no substitues for sausages, bacon etc.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very caring. Comfortable beds. Good breakfast
Stayed 1 night in Sep 2019
Response from Reception on Oct 8, 2019
Thank you for your lovely review.

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from reservations on Sep 27, 2019
Good Morning Darren, Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great and serviced my needs for the event and in an place close to where i needed to be.
Stayed 2 nights in Aug 2019
Response from Pam on Sep 9, 2019
How lovely to hear you enjoyed your stay with us :-)