Desk, iron/ironing board, rollaway beds, free WiFi
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Reviews of The Busby Hotel

3.5 out of 5
The Busby Hotel
1 Field Road, Clarkston, Glasgow, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 197 out of 281 reviews" "
Rating 8 - Good. 73 out of 281 reviews" "
Rating 6 - Okay. 6 out of 281 reviews" "
Rating 4 - Poor. 2 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. Very luxurious and top rate rooms with facilities. Restaurant serves excellent food at reasonable prices. Will be going back on a regular basis as I consider this my go to hotel.
Stayed 2 nights in Apr 2024
Response from Sarah, Reception on Apr 17, 2024
Thank you for taking the time to leave your feedback & your kind words. I will pass your comments on to the team they will be delighted. We look forward to welcoming you back in the future.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024
Response from Karen on Apr 8, 2024
Thank you for taking the time to leave your feedback, we hope to welcome you back again one day. Best wishes, Karen

8/10 Good

Desmond, Banstead

Business traveller
Liked: Cleanliness, staff & service, amenities
Highly recommended and will return. My only issue is the size of the room, very small, but was okay for me for one night.
Stayed 2 nights in Jan 2024
Response from Sarah, Reception on Jan 24, 2024
Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us & do hope to welcome you back again one day soon. Feedback has been passed onto the relevant team.

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding quest
Visited for a friends wedding and the hotel was absolutely lovely. It was gorgeously decorated for christmas. The staff couldnt have been more helpful. We had a very comfortable room and breakfast in the morning was the perfect cure for a hangover
Stayed 1 night in Dec 2023
Response from Sarah, Reception on Jan 24, 2024
Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us & do hope to welcome you back again one day soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sarah on Feb 3, 2024
Thank you for taking the time to leave your feedback. We do hope to welcome you back again one day. Best wishes

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Karen on Jan 2, 2024
Thank you for taking the time to leave a 5* review. We do hope to welcome you back again one day. Best wishes, Karen, The Busby Hotel

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, stylish, pleasant feel, friendly helpful staff.
Stayed 2 nights in Aug 2023
Response from Ruth, Reception on Nov 23, 2023
Thank you for taking the time to leave your review. We look forward to welcoming you again in the near future

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ruth, Reception on Nov 1, 2023
Thank you for taking the time to leave your review. Best wishes

10/10 Excellent

Robert, Hawthorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception team are absolutely the best I have experienced - helpful, funny and super efficient Really excellent
Stayed 1 night in Oct 2023
Response from Ruth, Reception on Oct 29, 2023
Thank you for taking the time to leave your review. We appreciate your comments. Best wishes

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was spotless food was good staff very friendly very cosy hotel .was like staying at your own home A☆☆☆☆☆☆
Stayed 1 night in Oct 2023
Response from Karen on Oct 23, 2023
Thank you so much for taking the time to leave your lovely review. We are delighted you enjoyed your stay with us & do hope to welcome you back again one day. Best wishes, Karen

10/10 Excellent

Teyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Karen on Oct 7, 2023
Thank you for tkaing the time to leave your feedback. We hope to welcome you back again one day. Best wishes, The Busby Hotel

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem with excellent staff
Lovely hotel, hidden gem in many ways. facilities are all excellent (even the lift has a quirky charm!). Rooms spacious and comfortable, bar and restaurant convivial and inviting, range of food and drinks very good but the standout is the staff. Every single person is friendly and approachable. Regularly going beyond to ensure my room was ok, food/drink good and chatting to me during quieter periods. Very impressed and I will be returning. Thank you.
Stayed 2 nights in Sep 2023
Response from Sarah, Reception on Sep 29, 2023
Thank you for taking the time to leave your feedback & kind words. We do hope to welcome you back again one day. Best wishes,

10/10 Excellent

LESLEY

Stayed 1 night in Sep 2023
Response from Karen on Sep 28, 2023
Thank you for taking the time to leave your feedback, we hope to welocme you back again one day. Best wishes, The Busby Hotel

2/10 Terrible

Prudens

Stayed 1 night in Sep 2023
Response from Ruth, Reception on Sep 26, 2023
Good afternoon and thank you for your reviewI have passed your comment to our management team who would like to call youPlease let me know if this acceptable?

8/10 Good

Jalal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sarah, Reception on Sep 17, 2023
Thank you for taking the time to leave a review. Best wishes, The Busby Hotel

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Sep 2023
Response from Ruth, Reception on Sep 14, 2023
Thank you for taking the time to leave your review. We look forward to welcoming you again in the near future

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would give the Busby 6 stars if I could. Fantastic hotel, staff were so warm and welcoming. Looking forward to planning our next visit back here!
Stayed 1 night in Sep 2023
Response from Ruth, Reception on Sep 13, 2023
Thank you for taking the time to leave your review. We are delighted you enjoyed your stay and look forward to welcoming you again in the near future

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route to Inverness
Lovely hotel, always stay her on our way to the Highlands. Staff friendly and good facilities. Free EV charge points nearby is a bonus ( but for how long?)
Stayed 1 night in Aug 2023
Response from Sarah, Reception on Sep 1, 2023
Thank you for taking the time to leave your feedback. We do hope we can welcome you back again one day. Best wishes.

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sarah, Reception on Sep 1, 2023
Thank you for taking the time to leave your feedback. We do hope we can welcome you back again one day. Best wishes.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2023
Response from carol on Aug 30, 2023
HiThank you for leaving a lovely review. We hope to welcome you back in the future. Best Wishes Team Busby

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Wedding stay.
Stayed for two nights for a friends wedding. What a beautiful hotel, everything was wonderful. Had a meal in the restaurant the first night, food was fantastic. The rooms are lovely, staff helpful and friendly . Very handy for getting the train to Glasgow. Would highly recommend.
Stayed 2 nights in Aug 2023
Response from Carol on Aug 30, 2023
Hi Thank you for taking the time to leave a lovely review I will pass on all your comments to the team. Best Wishes Team Busby

8/10 Good

Joelma

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanee, unique decoration, friendly staff. Breakfast needs more optional choices
Stayed 2 nights in Aug 2023
Response from Ruth, Reception on Aug 29, 2023
Thank you for taking the time to leave your review. We look forward to welcoming you again in the future

10/10 Excellent

Tracy

Stayed 1 night in Aug 2023
Response from Sarah, Reception on Sep 17, 2023
Thank you for taking the time to leave a 5* review.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, staff, convenient. Rooms are beautiful, clean
Stayed 1 night in Aug 2023
Response from Sarah, Reception on Aug 26, 2023
Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us & hope to welcome you back again one day.

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay great breakfast , excellent staff
Stayed 2 nights in Aug 2023
Response from Sarah, Reception on Aug 23, 2023
Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us & hope to welcome you back again one day.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great value , great customer service, breakfast spot on
Stayed 1 night in Aug 2023
Response from Sarah, Reception on Aug 23, 2023
Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us & hope to welcome you back again one day.

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. A little loud on friday night due to bar, but not a big deal
Stayed 1 night in Aug 2023
Response from Ruth, Reception on Aug 19, 2023
Thank you for taking the time to leave your review. We look forward to welcoming you again the future

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from carol on Aug 18, 2023
Hi thank you for taking the time to leave a lovely review. We hope to welcome you back in the future.Best wishes Team Busby

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Carol on Aug 18, 2023
Hi thank you for taking the time to leave a lovely review we hope to welcome you back in the future.Best Wishes Team Busby

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Superb stay. Can not fault this hotel in any way. Friendly staff, excellent room. Both evening meal and breakfast were of high quality.
Stayed 1 night in Aug 2023
Response from Karen on Aug 7, 2023
Thank you so much for taking the time to leave your feedback, we are delighted you enjoyed your stay with us & do hope to welcome you back again in the future. Best wishes, Karen

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Love it
Stayed 1 night in Jul 2023
Response from Reception on Aug 2, 2023
Hi thank you for taking the time to leave a lovely review we hope to welcome you back in the future. Best Wishes Team Busby

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Great short stay
Great staff friendly and very helpful. Comfortable clean room.
Stayed 2 nights in Jul 2023
Response from Sarah, Reception on Jul 27, 2023
Thank you so much for your review. We hope to welcome you back sometime.

10/10 Excellent

WILLIAM, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay if you don’t want that busy inner city hotel. Very relaxing yet easy to get to and right near the train station.
Stayed 9 nights in Jul 2023
Response from Karen on Jul 18, 2023
Thank you for taking the time to leave your lovely feedback. We are delighted you chose to stay with us & had a relaxing time. We do hope to welcome you back again one day. Best wishes, The Busby Hotel

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs
Stayed at the Busby before and will be back again.
Stayed 1 night in Jul 2023
Response from Ruth, Reception on Jul 8, 2023
Good morning and thank you for taking the time to leave your review. We look forward to welcoming you again in the future

10/10 Excellent

David

Stayed 3 nights in Jun 2023
Response from Ruth, Reception on Jul 26, 2023
Thank you for taking the time to leave your reviewWe look forward to welcoming you back in the near future

10/10 Excellent

Maureen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful with everything needed. I certainly would go back there on my next visit. The only thing I would like to have had a car although the train service is very good taking you right into the Central station.
Stayed 4 nights in Jun 2023
Response from Ruth, Reception on Jun 24, 2023
Thank for taking the time to leave your review. We look forward to welcoming you again in the future

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel.
Brilliant weekend stay. The staff could not be friendlier. The hotel is spotless the cleaning lady is always on the go! Lovely room and breakfast/dinner meals were of a high standard. I would highly recommend this hotel.
Stayed 2 nights in Jun 2023
Response from Karen on Jun 20, 2023
Thank you for tkaing the time to leave such a lovely review. We are delighted you enjoyed your stay with us & do hope we can welcome you back again. Best wishes, The Busby Hotel

10/10 Excellent

Patrick

Stayed 2 nights in Jun 2023
Response from Karen on Jun 19, 2023
Thank you for taking the time to leave your great feedback. We hope to welcome you back again one day. Best wishes, Karen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sarah, Reception on Jun 7, 2023
Thank you for taking the time to leave your review. Best wishes The Busby Hotel

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ruth, Reception on Jun 4, 2023
Thank you for taking the time to leave your review

6/10 Okay

Patricia

Travelled with partner
Reservation was cancelled please redund my money as we did not stay there
Stayed 1 night in May 2023
Response from Karen on Jun 1, 2023
Please advise us of your booking details & we can look into why you have been charged if the reservation was cancelled. Best wishes, The Busby Hotel

10/10 Excellent

Paul

Stayed 1 night in May 2023
Response from Ruth, Reception on Jun 14, 2023
Thank you for taking the time to leave your review. We look forward to welcoming you again in the future

8/10 Good

Norene, Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful! The room was clean & comfortable.
Stayed 1 night in May 2023
Response from Ruth, Reception on May 16, 2023
Good evening and thank you for taking the time to leave your review.We look forward to welcoming you again the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfy bed and lovely bathroom, enjoyed it very much as with the other hotels in the group hotel is of a great standard, staff at breakfast and checkin/out very friendly and welcoming.
Stayed 1 night in May 2023
Response from Sarah, Reception on May 8, 2023
Thank you so much for your kind review.I will pass them on to our team. Hopefully we can welcome you back in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of what l ticked l would recommend 👌 the Hotel 🏨 to family and friends .
Stayed 2 nights in May 2023
Response from Ruth, Reception on May 8, 2023
Thank you taking the time to leave your feedback. We look forward to welcoming you again in the future

10/10 Excellent

P

Stayed 1 night in May 2023
Response from Ruth, Reception on May 6, 2023
Good morning and thank you for taking the time to leave your ratingWe look forward to welcoming you again in the near future

8/10 Good

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Sarah on May 1, 2023
Thank you for your review.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Always love staying here. Great rooms and friendly staff
Stayed 1 night in Apr 2023
Response from Karen on Apr 27, 2023
Thank you for taking the time to leave such wonderful feedback. We are delighted you enjoy your stays with us & hope it is not too long before we can welcome you back to the hotel again. Best wishes, Karen

2/10 Terrible

Zaheed

Stayed 2 nights in Apr 2023
Response from Reception on Apr 25, 2023
Good Morning, Disappointed to see your score of 2/10. Please contact the hotel should you wish to discuss as we pride ourselves on excellent service. Best wishes, The Busby Hotel

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Wonderful hotel friendly staff and great food.
Stayed 1 night in Apr 2023
Response from Karen on Apr 13, 2023
Thank you for taking the time to leave a review. We are delighted you enjoyed your stay with us. Best wishes, Karen, Reception