Family Room, Ensuite

Reviews of McLays Guest House

2.5 out of 5
McLays Guest House
260-276 Renfrew Street, Glasgow, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 162 out of 625 reviews" "
Rating 8 - Good. 240 out of 625 reviews" "
Rating 6 - Okay. 113 out of 625 reviews" "
Rating 4 - Poor. 60 out of 625 reviews" "
Rating 2 - Terrible. 50 out of 625 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

N

Stayed 1 night in Sep 2021

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bathroom
Stayed 1 night in Sep 2021
Response from A Campbell on Sep 6, 2021
Hi Craig, Thank you for your wonderful review. We are delighted that you were delighted with the bathroom in your room.We hope that we can welcome you back to McLays Guest House in the future. Regards McLays Guest House

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
One night stay
Very basic no frills room, stairway to it dirty, unironed but clean bedding in a very grubby room
Stayed 1 night in Sep 2021

6/10 Okay

Karina Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit run down but OK.
Stayed 1 night in Sep 2021

6/10 Okay

Mr V

Disliked: Staff & service
Stayed 1 night in Aug 2021

4/10 Poor

Teklesenbet

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I can't recommend it for this property the shower is not good the dining room is not a good, no changing bed sheet,
Stayed 4 nights in Aug 2021

4/10 Poor

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Give it a miss!
This 'Hotel' is merely a hostel which is overpriced, dirty and little if any cleaning done whilst we were out. Beds, carpets etc were not clean and the electric sockets and lighting were faulty. limited on street parking out front. On the good side the room had plenty of room for 5 people. Overall i'd struggle to give it 1 ☆ !!
Stayed 1 night in Aug 2021

10/10 Excellent

M J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MJ
Very friendly staffs, cleanliness and service are excellent
Stayed 4 nights in Aug 2021

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room but stairs need some TLC
Stayed 2 nights in Aug 2021

6/10 Okay

Keira

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Came here with 3 other friends, we enjoyed this as we could all be in one room together. The room was a good size for the amount of people but was not in the best condition. There was a chair but if you were to sit on this, the back would fall off. The bedsheets were clean but the mattress wasn’t. The shower had mould and the bathroom was not clean. We did report the unclean bathroom to reception and one man came and used the shower to rinse the bath. Then a lady came and mopped the floor. This was fine for the one night but I wouldn’t come back again/ stay for longer than a night.
Stayed 1 night in Aug 2021

2/10 Terrible

Justin

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
cheap for city-centre - for a reason.
Broken fire-window at the top of the landing, gaffer-taped up throughout our stay. Also the room wasn't clean - previous guest contact lense case on the floor, and none of the bedside light bulbs worked - only the main light. only breakfast option was cereal and toast, but the dining room was clean.
Stayed 1 night in Aug 2021

6/10 Okay

Isabella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor hygiene
Very poor cleaned. The bathrooms were in very bad shape, especially the showers
Stayed 1 night in Aug 2021

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Glasgow
Good value good size single room nice and clean, reception was fast no waiting around, good w fi, nice TV , enjoyed my stay.also plenty of nightlife close by, but hotel is located in a very quiet road.
Stayed 2 nights in Aug 2021

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and clean Guest House. Friendly staff. Enjoyed my stay
Stayed 1 night in Jul 2021
Response from A Campbell on Aug 2, 2021
Hi Jason, Thank you for your wonderful review. We are delighted that you enjoyed all aspects of your stay and hope that we can welcome you back to McLays Guest House in the future. Regards McLays Guest House

4/10 Poor

Connor

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolute Shambles
The hotel was like a maze and extremely hard to navigate. The elevator was old and tiny as it could only fit a maximum of 3 people. Our room was not in the greatest condition, the light at our bed was falling off the wall, the radiator was leaking and the bed was falling apart at the sides, peeling apart. The service from the receptions staff was fine but the room cleaning service was appalling. On our first morning the cleaner came and knocked on the door which was fine but I was just out a shower so I had asked her if she could come back in 5 so I could put clothes on. She left and did not return the full day. Morning 2 and this time me and my girlfriend had not long woken up it was roughly 9:30am this time it was a different cleaner. She did not knock and ask if we required any help she had risky just barged in the door and I asked her to leave as we were not even clothed. I had reported the leaking radiator to reception and was told as it was a Sunday there was no maintenance personnel on shift but he had offered us a new room which was just across the hall. I declined as we only had 1 night left till we checked out and it was too much of a hassle to pack up to move across the hall for a few hours. Overall my stay was disappointing and I feel like I must have been overcharged for the stay I had and for the experience. I will not be using McClay’s Guest House ever again unless it is upgraded.
Stayed 2 nights in Mar 2020

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from A Campbell on Aug 2, 2021
Dear Sir/Madam, Thank you for your wonderful review. We do look forward to welcoming you back to the hotel in the future whenever you visit Glasgow. Regards McLays Guest House

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Cheap Stay
Lady on reception was loverly. Nice little place
Stayed 1 night in Feb 2020

8/10 Good

Sherry, Taiwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and comfortable. Even you need to share the toilet.
Stayed 1 night in Jan 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
I had a lovely stay friendly staff and nice huge breakfast
Stayed 1 night in Jan 2020

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Stay.
Good for my 1 night stop, easy parking, close to bars and restaurants. Friendly staff and good breakfast.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building near Xmas was warm & the staff were helpful & friendly.
Stayed 1 night in Dec 2019

2/10 Terrible

Andra

Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great guest house clean and friendly
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Its clean and tidy although a little updating is required. Excellent breakfast and friendly staff.
Stayed 1 night in Nov 2019

2/10 Terrible

Márcia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
My experience was horrible I payed one thing and received another. The online fotos of the rooms were very beautiful but unfortunately the room had no conditions. The bathrooms are common to all Guest. Cleaning conditions not good. I didnt stay with the room, i lost my money.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never more The shower don’t clean The room is very small
Stayed 1 night in Nov 2019

4/10 Poor

Gillian

Stayed 2 nights in Nov 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nightout stay
Perfect for a weekend stay. lovely service at reception. would benefit from more mirrors in rooms.
Stayed 1 night in Nov 2019

8/10 Good

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
DO NOT COME HERE, my room was falling to pieces , was a complete dump, bed falling apart, shower falling apart, the whole room was a shambles! Tried to sort it and switch rooms and I was told no and that “ the manager dose not speak to the public” don’t go here
Stayed 1 night in Oct 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Philippa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is not explicit in the information that the bathrooms / toilets are shared. The beds in our room were very old and falling apart. The carpets and decor are worn and dirty. It was odd as the reviews had been clear that the place was clean. Sadly not our experience. Wouldn't go back.
Stayed 1 night in Oct 2019

8/10 Good

Cat, Edmonton

Liked: Cleanliness, staff & service, amenities
I stayed here for 5 nights and it was fine. The hotel is very central, about a 15 minute walk from the train station and only a few minutes walk into the main shopping district in Glasgow, so location is very convenient. There are lots of cafes, restaurants, grocery stores close by. The staff were pleasant and the reception is open 24 hrs. The room was fine, perhaps a little worn around the edges, but i had no specific issues. Because of the location there was quite a bit of street noise.
Stayed 5 nights in Oct 2019

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Great location, splendid people, daily service, lots of tea! Older place with all you need.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property not so clean and has weird smell. A total overhaul of the carpets will be in order
Stayed 4 nights in Oct 2019

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brazza21@outlook.com guest house review
Comfortable, clean. Friendly staff, & excellent quality breakfast. Would stay again
Stayed 1 night in Oct 2019

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
The stairwell to the room was very shaky cleanliness of the stairwell was Mancke stuff was okay breakfast was below average so you can guess I won’t be back Facebook this on the money you’re making on carpets and
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldnt stay here again if i was paid. Paid extra for a room where we didnt have to share a bathroom. A tiny box room we could hardly move in. The 'wardrobe' had no doors. The radiator had been left on at maximum, the tiny room was like a sauna - took ages to cool down after turning it off because the size of the room and also because the windows didnt open either. Could hear people coming and going all night, literally felt like they were in our room. Shouting hello at 3am right outside. Just awful. Went to breakfast had to ask for a cup for juice, got given a wine glass. Had to ask for toast separate after ordering a full breakfast. Opened a green tea and im still waiting for water water / pot of tea. We stayed before and i assured my husband the breakfast was good but it was basic. So now definitely wouldnt returm. If your looking for very low basic accommodation this is your place.
Stayed 1 night in Oct 2019

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my fourth visit to Mclays. As guest houses go this is one of the best spotlessly clean lovely staff comfortable bed great breakfast a very well run guest house.
Stayed 3 nights in Sep 2019

10/10 Excellent

Diana, Oundle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is just a block from the main shopping street in Glasgow. Bus is accessible within minutes.The breakfast was great.Staff was always super friendly and helpful.
Stayed 12 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location. V clean, comfortable room. Single-bed duvet a little lightweight even for early autumn. TV kept cutting out. WiFi issue??
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If you have a heavy bag, it’s totally crap, you will need to go up and down in that maze, no elevator in our wing. The guys on a front desk didn’t know where our room was, he was directed us to wrong directions. We were ordered private shuttle and driver came to reception and asked for us, and that guy told the driver we already left, but you should left a key from the room at the front desk, he didn’t even check that!!! We lost money because of him! Pay attention to all those things. P.S. room was clean and nice!
Stayed 2 nights in Sep 2019