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Tha place was beautiful a quiet place . We love it.
But small towel did not give and the chair isn’t enough for three person .They gave to us two chairs only ,All of service and place was good except chairs and towels . Thanks for all
This is a very well located motel with very nice and clean rooms. One small gripe is that the parking is free for all and so the parking spot in front of our room was occupied when we got back in the evenings but there were other parking spots available. Regardless, we enjoyed our stay!
Response from Diane Hart (General Manager) on Sep 12, 2023
Thank you for your feedback, we are located less than 2km's from the town centre, so are conveniently located to shops, cafes, pubs and restaurants. We hope to see you again soon.
6/10 Okay
Claudine
Travelled with family, Business traveller
Aug 6, 2023
Liked: Cleanliness
It is noisy as rooms are near to the main road and heater is noisy, can”t sleep very well.
Claudine
Stayed 1 night in Aug 2023
Response from Diane Hart (General Manager) on Sep 12, 2023
We thank you for taking the time to review your stay, we apolgise that you were disturbed. The room you booked, as advertised is located on Albany hwy, we are, however, over 3 levels so do have rooms away from the road side.
The camp kitchen, pool and table tennis were great. The pool was great too but it was cold. The rooms were good. Would have been nice to have somewhere to sit other than the bed. The beds were quite uncomfortable as well. The shower in our room did not drain well so the shower pan would fill as you are showering. The rooms are basic but we made do and had a nice stay anyway.
Demelza
Stayed 4 nights in Jan 2023
10/10 Excellent
Kavita
Dec 27, 2022
Kavita
Stayed 5 nights in Dec 2022
Response from Diane Hart (General Manager) on Jan 13, 2023
Thank you for your review, we hope you enjoyed your stay in Albany.
8/10 Good
Richard
Travelled with family
Dec 27, 2022
Liked: Cleanliness, staff & service
It is a good clean low price older motel.
Richard
Response from Diane Hart (General Manager) on Jan 13, 2023
Thanks for choosing to stay with us, we hope you enjoyed your visit to the region.
Response from Diane Hart (General Manager) on Jan 13, 2023
Thank you for your review, we are delighted you enjoyed your stay, we hope to welcome you again soon.
10/10 Excellent
Beverley
Dec 13, 2022
Liked: Cleanliness, staff & service, room comfort
Long weekend in Albany
On first appearance it was all fantastic. But later I observed little bits of mould up high in bathroom and worn, cracked wood work where water damage had occurred over some time. Bed was especially comfortable. Frog, toaster and microwave all very convenient.
Beverley
Stayed 2 nights in Dec 2022
Response from Diane Hart (General Manager) on Dec 18, 2022
Thank you for your feedback, we have addressed this with our housekeeping team. We are pleased you found your bed comfortable.
10/10 Excellent
Jackie
Nov 24, 2022
Jackie
Stayed 1 night in Nov 2022
Response from Diane Hart (General Manager) on Dec 18, 2022
Thank you for your feedback, we hope to welcome you again soon.
I have stayed in alot of hotels and have never sleep on such a hard bed both my wife and I had sore backs both mornings and the near 2 inch gap at the bottom of the door ment the freezing cold air came in we had to block it off with the pillows.We did use the heater and that helped a little but not good enough it just made us not won'ting to get out of bed to get cold going to the toilet or anything I understand its cold this time of the year but you should be able to make the room comfortable and we also were walking on dirt that blow in under the door as soon as we got there. I had to kill 2 spiders that landed on my self well in the bathroom and infront of the frigde.
I would normally not say anything but you sent the email asking.
Response from Diane Hart (General Manager) on Jun 21, 2022
Thank you for your rating, however, it would be helpful to provide in which area you are referring to.
8/10 Good
Marie-Louise
Travelled with family
May 3, 2022
Liked: Cleanliness, staff & service
we were told at booking we would be in a downstairs area but then found we were upstairs in 2 different blocks.
Marie-Louise
Stayed 2 nights in Apr 2022
Response from Diane Hart (General Manager) on Jun 21, 2022
Thanks for your review, sadly, we try to accommodate specific room requests however, they are subject to availability only. Sorry for any inconvenience this may have caused.