Best Western The Grand Hotel Hartlepool

3.0 star property
Comfortable hotel with 24-hour front desk and restaurant

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western The Grand Hotel Hartlepool

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Breakfast and dinner served, British cuisine
Front of property
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Breakfast and dinner served, British cuisine

Overview of Best Western The Grand Hotel Hartlepool

7.4

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Free WiFi
  • Housekeeping
  • Room service
  • Restaurant

Check out the area

Swainson Street, Hartlepool, England, TS24 8AA
  • Popular LocationVictoria Park6 min walk
  • Popular LocationHartlepool Maritime Experience10 min walk
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)44 min drive
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Room options

Standard Room, 2 Twin Beds, Non Smoking

cleanliness

Highlights

Free cribs/infant beds
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed, Non Smoking

cleanliness

Highlights

Free cribs/infant beds
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Free cribs/infant beds
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

cleanliness

Highlights

Free cribs/infant beds
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Suite, 1 Double Bed, Non Smoking

cleanliness

Highlights

Free cribs/infant beds
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Free cribs/infant beds
Rainfall showerhead
Private bathroom
Hair dryer
Deep soaking bathtub
Coffee/tea maker
Cable/satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

About the area

Hartlepool

Located in Hartlepool, Best Western The Grand Hotel Hartlepool is in the city center. Summerhill Country Park and Saltholme Wildlife Reserve and Discovery Park reflect the area's natural beauty and area attractions include Hartlepool Maritime Experience and Museum of Hartlepool. Looking to enjoy an event or a game while in town? See what's happening at Victoria Park or Bridge Bungee Jump.

What's nearby

  • Victoria Park - 6 min walk
  • Hartlepool Maritime Experience - 10 min walk
  • Monkey Statue - 17 min walk
  • Heugh Battery Museum - 7 min drive
  • Seaton Carew Beach - 8 min drive

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 45 min drive

Restaurants

  • The Showroom - 2 min walk
  • The Ward Jackson - 4 min walk
  • Costa Coffee - 2 min walk
  • King Johns Tavern - 6 min walk
  • Hops and Cheese - 5 min walk

About this property

Best Western The Grand Hotel Hartlepool

Eco-certified hotel in the city center
Dry cleaning/laundry services, a bar, and conference space are just a few of the amenities provided at Best Western The Grand Hotel Hartlepool. The onsite restaurant, The Grand Reastaurant, features British cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and concierge services
  • Meeting rooms, coffee/tea in the lobby, and smoke-free premises
  • Wedding services, a 24-hour front desk, and free newspapers
Room features
All guestrooms at Best Western The Grand Hotel Hartlepool feature comforts such as 24-hour room service, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
  • Free infant beds, cable channels, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 3 per day)

Food and drink

  • Cooked-to-order breakfast breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends; GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 9.50 per person
  • Self parking fee: GBP 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is Best Western The Grand Hotel Hartlepool pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on Apr 3, 2024 start from CA $76.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western The Grand Hotel Hartlepool?

Self parking is available for GBP 3.00 per day.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western The Grand Hotel Hartlepool?

Check-out is at 11 AM.

Where is Best Western The Grand Hotel Hartlepool located?

Located in the heart of Hartlepool, this eco-certified hotel is within a 10-minute walk of Victoria Park, Hartlepool Maritime Experience, and Museum of Hartlepool. Monkey Statue and Ward Jackson Park are also within 2 mi (3 km). Hartlepool Station is 5 minutes by foot.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 202 reviews" "
Rating 8 - Good. 87 out of 202 reviews" "
Rating 6 - Okay. 39 out of 202 reviews" "
Rating 4 - Poor. 17 out of 202 reviews" "
Rating 2 - Terrible. 12 out of 202 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Carmelo

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
On arrival met by a friendly and helpful member of staff. The room was a good size but unfortunately looked out into the hotels back yard which was a complete mess. The window didn’t seal well so it was quite noisy. The Indian restaurant downstairs was excellent and highly recommended. Again unfortunately we didn’t sleep well due to being right above the reception and noise from banging doors, loft and stairwell noise.
Stayed 1 night in Mar 2020

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very noisy room, above fuction room.
Room was located above a function room, sounded like the DJ was in my bathroom. Very noisy from 6pm until after midnight. When i complained i was told that i should have been told about the function but was also informed that customers are rarely every informed. Would bot stay here if you are looking for a decent night sleep.
Stayed 1 night in Mar 2020

2/10 Terrible

John

Business traveller
Disliked: Property conditions & facilities, room comfort
The grand damp hotel
The pictures are not what the hotel is like.Empty building cold no welcome feeling Breakfast is not worth it box of cornflakes croissant And a tea and the room is empty and cold with damp parts . Not a thing grand about this hotel
Stayed 1 night in Feb 2020

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was nice enough for what we needed. Service was good, parking was good and the breakfast was nice.
Stayed 1 night in Mar 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed in Hartlepool for a short break booked the Hotel as an attempt as an upgrade from the Travelodge. Staff were great, breakfast was great. The room looked ok from a distance, the bed you spent the night as if you were on the edge of a pit, trying not to fall in, didn't sleep very well, manager if you read this, change the bed. Bathroom was clean one of the two sinks didn't drain which we reported. Lady in the breakfast room was great and the cooked breakfast was very nice. Been to Eastern Europe recently and been spoilt by there overall better hotels.
Stayed 1 night in Mar 2020

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights, excellent service throughout.
Stayed 2 nights in Feb 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Lovely old hotel with excellent service. Great restaurant below and proper beer prices at the bar.
Stayed 1 night in Feb 2020