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Reviews of Clear Lake Resort

3.5 out of 5
Clear Lake Resort
3802 Grass Lake Road, PO Box 333, West Branch, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 74 reviews" "
Rating 8 - Good. 16 out of 74 reviews" "
Rating 6 - Okay. 3 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The porch was nice and the cabin was very cute set up .But i took a shower this morning and was only in it for 3 mins till the shower water turned ice cold and i was the first to use it .And we didnt use the water prior before i showered. So never got to finsh showering and there was still conditioner in my hair So i wasn't really happy about that !!!
Stayed 1 night in Mar 2024
Response from Stacy on Mar 29, 2024
We apologize for the inconvenience. Our hot water tanks last for several minutes. We always available to take care of these issues. We glad you enjoyed the cabin.

10/10 Excellent

VIRGINIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. If it was warmer, it would be perfect for a summer family retreat as there are a variety of activities available. This was a great place for me to stay for work, quick and easy commute to West Branch.
Stayed 5 nights in Mar 2024
Response from Stacy on Mar 29, 2024
Thank you for the great feedback. We are happy to hear enjoyed your stay and look forward to seeing you again. Clear Lake Resort & Staff

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. Had a great time. We hope to go back soon
Stayed 1 night in Mar 2024
Response from Stacy on Mar 17, 2024
Thank you for the great feedback Rebecca. We are happy to hear you enjoyed your stay and look forward to having you stay with us again. Clear Lake Resort & Staff

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Lakeview
Stayed 2 nights in Mar 2024
Response from Stacy on Mar 18, 2024
We always appreciate your feedback. See you soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The lake is beautiful
Stayed 2 nights in Feb 2024
Response from Stacy on Feb 29, 2024
Thank you for the great feedback.

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stacy on Feb 4, 2024
Thank you for the great feedback Jessica. We are happy you enjoyed your stay and look forward to having you stay with us again. Clear Lake Resort & Staff

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 3 nights in Dec 2023
Response from Stacy on Feb 4, 2024
Thank you for the great feedback. We are happy you are enjoying your stay and look forward to have you stay with us again. Clear Lake Resort & Staff

8/10 Good

Johnathon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about cabin 6! Only thing we had a complaint about is the bed mattress, it severely sunk into the middle. Other than that though it had great views of the lake and that cozy feel!
Stayed 1 night in Dec 2023
Response from Stacy on Dec 18, 2023
Thank you for the feedback. We always appreciate guest letting us know if there are any issues. We will get this taken care of. We look forward to having you stay with us again. Clear Lake Resort & Staff

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Stacy on Dec 17, 2023
Thank you for the great feedback. We hope you stay with us again.

8/10 Good

Vanessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stacy on Nov 27, 2023
Thank you for your feedback. We look forward to seeing you again.Clear Lake Resort & Staff

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Beautiful place , very peaceful.
Stayed 3 nights in Oct 2023
Response from Stacy on Oct 27, 2023
Thank you for the great feedback Dennis. We are happy to hear you enjoyed your stay and look forward to having you stay with us again.

8/10 Good

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Charming property with waterfront
Stayed 3 nights in Sep 2023
Response from Stacy on Oct 3, 2023
Thank you for the great feedback Matthew. We look forward to having you stay with us again.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God rest stop
Nice place people were very nice. Comfortable. Thank You
Stayed 1 night in Sep 2023
Response from Stacy on Sep 16, 2023
Thank you for the great feedback James. We are happy to hear you enjoyed your stay and look forward to seeing you again. Clear Lake Resort & Staff

10/10 Excellent

patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A cabin on the lake with a deck and barbeque grill with a wonderful view of the water. Boat, kayaking, and canoeing rental available. Stacy, the general manager made everything comfortable and answered all questions that I wondered about, and Alex who works on the grounds made everything nice, pleasant and comfortable. I would recommend this place to anyone looking forward to a great getaway at an affordable price.
Stayed 2 nights in May 2023
Response from Stacy on May 30, 2023
Thank you for the great feedback Patricia. We are happy to hear you enjoyed your stay and look forward to seeing you again.Clear Lake Resort & Staff

10/10 Excellent

Les

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Put are entry code on door
Stayed 1 night in Mar 2023
Response from Stacy on Mar 18, 2023
Hi LesThank you for the great feedback. We hope you enjoyed your stay and hope to see you again. Clear Lake Resort & Staff

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Stacy on Mar 16, 2023
Thank you for the great rating. We hope to see you again.Clear Lake Resort & Staff

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here quite a few times over the years and always enjoyed the stay.
Stayed 2 nights in Mar 2023
Response from Stacy on Mar 14, 2023
Hi StevenThank you for the great feedback. We are always happy to hear our guest enjoy their stays and keep coming back. We look forward to seeing you again. Clear Lake Resort & Staff

10/10 Excellent

Shane

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Would recommend to family and friends. Perfect place if you’re staying active. Appreciated we were able to bring along our dogs. We’ll be back!
Stayed 2 nights in Feb 2023
Response from Stacy on Feb 13, 2023
Hi Shane,Thank you for the feedback. We are happy to hear you and your dogs enjoyed the stay. We look forward to seeing you again.Clear Lake Resort & Staff

10/10 Excellent

Leslie

Stayed 4 nights in Jan 2023
Response from Stacy on Feb 7, 2023
Thank you for the great feedback. We are happy to hear your enjoyed your stay and look forward to seeing you again. Clear Lake Resort & Staff

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Everything was perfect, it was very clean and everyone was welcoming and friendly. The check in process was very easy. We would definitely stay here again. Keep up the good work!
Stayed 1 night in Oct 2022
Response from Stacy on Oct 3, 2022
Hi James,Thank you for the great feedback. We are happy to hear you enjoyed your stay and look forward to seeing you again.Clear Lake Resort & Staff

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip to visit friends and family!
This is a very beautiful lake side resort with beautifully manicured grounds with beautiful flowers and stepping stones and grass! Our cabin was cozy and nicely decorated! Truly a highlight of our three week road trip!
Stayed 2 nights in Sep 2022
Response from Stacy on Sep 12, 2022
Hi Linette,Thank you for the great feedback and pictures. We are happy to hear you enjoyed your stay and look forward to seeing you again.Clear Lake Resort & Staff

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder place! Pet friendly. Staff was amazing! Made us feel like it was our own cabin. Thank you for helping me make memories with my grandkids.
Stayed 2 nights in Aug 2022
Response from stacy on Aug 20, 2022
Hi Stanley,Thank you for the great feedback. We are happy to hear you enjoyed your stay and hope to see you again.Clear Lake Resort & Staff

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Stacy on Jun 9, 2022
Thank you for the feedback.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay with many recreational options. Would definitely stay again.
Stayed 1 night in Apr 2022
Response from Stacy on Apr 25, 2022
Thank you for the great feedback. We are happy to hear you enjoyed your stay. We look forward to seeing you again. Clear Lake Resort & Staff

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Stacy on Mar 29, 2022
Thank you for your feedback.

6/10 Okay

Thomas

Travelled with group
Disliked: Cleanliness, property conditions & facilities
On the lake
Stayed 3 nights in Feb 2022
Response from Stacy on Feb 8, 2022
Thank you for the feedback.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
Excellent place very clean and neat right by store and eating plus bar
Stayed 2 nights in Dec 2021
Response from Stacy on Dec 17, 2021
Hi Arthur Thank you for the great feedback. We hope to see you again. Clear Lake Resort & Staff

8/10 Good

Laura

Stayed 4 nights in Nov 2021
Response from Stacy on Apr 25, 2022
Thank you for the feedback. Clear Lake Resort & Staff

10/10 Excellent

AMY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House was beautiful. The location right on the water was beautiful. Very clean and well stocked.
Stayed 2 nights in Nov 2021
Response from Stacy on Nov 22, 2021
Hi Amy, Thank you for the great feedback. We always appreciate guest letting us know how their stay went and always look forward to seeing them again. Clear Lake Resort & Staff

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Stacy on Nov 2, 2021
Hi Jason, Thank you for the great feedback. We look forward to seeing you again. Clear Lake Resort & Staff

10/10 Excellent

Louise

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal quick getaway for a few days and I was pleasantly surprised to learn that pets are welcome. The location is very quiet and pretty and overlooks Clear Lake, which is delightful. I was in one of the smallest cabins and was perfect for just one person but would be pretty tight for two people. The only other downside was that the wifi signal was not good enough for videoconferencing, so I had to use my mobile hotspot.
Stayed 3 nights in Oct 2021
Response from Stacy on Nov 1, 2021
Hi Louise Thank you for the great feedback. We are happy to hear you enjoyed your stay. We will definitely look into our WIFI strength so this is not an issue for future guest. We hope to see you in the future. Clear Lake Resort & Staff

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the lake :) also top notch service when we rented a boat that was not running good but was put on another boat and had a great time on the water! We enjoyed our stay and would consider staying again. The one downside in my opinion is the price per night, just too high.
Stayed 2 nights in Sep 2021
Response from Stacy on Sep 20, 2021
Hi Tabitha, Thank you for the great feedback. We are happy to hear you enjoyed your stay. As we discussed the pricing with Expedia we are limited. Let us know when you are ready to book again and we can discuss. We look forward to seeing you again. Clear Lake Resort & Staff

8/10 Good

Donissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
We go once a year. Peaceful so far.
Stayed 3 nights in Sep 2021
Response from Stacy on Sep 8, 2021
Thank you for the great feedback Donissa. We are happy to hear you enjoy your stay and look forward to seeing you again. Clear Lake Resort & Staff

6/10 Okay

Joel

Liked: Cleanliness
Disliked: Room comfort
Not worth the money
The cabin was so close to everyone, it only had 2 little room air conditioners, the jetted tub didn't work and there was a sign on it saying only use it as a tub, not a jacuzzi, the hot tub was right in front of the office, which was under the cabin we were in, it smelled musty, and the bed was not all that either. There were notes everywhere telling you what to use and what they will charge you for if you do. Only got one channel on the TV in the bedroom, The whole cabin was covered in hanging worms and spider webs, couldn't even walk out of the sliding door without bugs getting one you. The building needed to be pressure washed. No place to fish off of the docks because there were pontoon boats on every one. Not worth $300 p/night - won't recommend it
Stayed 2 nights in Jun 2021
Response from Stacy on Jun 8, 2021
We are sorry to hear you did not enjoy your experience. Prior to your stay we do send you information regarding the cabin with all the amenities of the cabin, pricing and location of those amenities. If there were any issues with what was provided you could cancel your reservation. We are also on site to assist you with any issues you might. During your stay we never heard from you. As far as the worms, which were gypsy moths, we currently are experiencing a large amount of them and doing everything we can to get rid of them. As far as the fishing, there are open spaces for fishing off the docks and we have several rental options to get on the lake and fish. We pride ourselves on providing as much information to the guest to make their stay enjoyable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful quiet area with a view
Stayed 3 nights in Apr 2021
Response from Stacy on May 26, 2021
Thank you for the great feedback. We hope you enjoyed your stay and look forward to seeing you again. Clear Lake Resort

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little secret place in the woods. Cabins were comfy and very clean. It was girlfriend weekend and we had such a fun time.
Stayed 2 nights in Apr 2021
Response from Stacy on Sep 14, 2021
Thank you for great feed back and hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
GetAway
Cozy & private.
Stayed 3 nights in Nov 2020
Response from Stacy on Nov 23, 2020
Thank you for the positive feedback. We hope to see you again. Clear Lake Resort & Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Stacy on Oct 21, 2020
Thank you for the feedback. We look forward to seeing you again. Clear Lake Resort & Staff

8/10 Good

Evan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cabin
Cute little cabin, wish the bunk bed was a little taller as I hit my head a couple times. Good place to stay overall.
Stayed 1 night in Mar 2020
Response from Stacy on Mar 24, 2020
Hi Evan, Thank you for feedback. We hope to see you again. Clear Lake Resort & Staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was switched from the lake cabin 1 to 9 . Due to Expedia not beating live calls. But it worked out better. The place they gave me was amazing. They took care of us. Excellent communication and service.
Stayed 1 night in Oct 2019
Response from Stacy on Oct 27, 2019
Thank you for the positive feedback. We are happy you enjoyed Cabin 9 and look forward to seeing you again. Clear Lake Resort & Staff

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great location and great staff . The cabins were cleaned and stocked
Stayed 2 nights in Oct 2019
Response from Stacy on Oct 16, 2019
Thank you for the feedback. We are happy you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Wish though if the air conditioner was not loud though
Stayed 7 nights in Jun 2019
Response from stacy on Jun 16, 2019
Thank you for the feedback. We hope to see you again. Clear Lake Resort & Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Extremely peaceful and relaxing. Nice size cabin with an extraordinary view of the water. Great for people with boats. The cabin was stocked with literally everything you'd need until you have to go to the store depending on the length of your stay. Nice patio. Window view of the water at night if you wanted. Nothing negative I could think of. The entire stay was nice. Great family vacation.
Stayed 2 nights in May 2019
Response from Stacy on May 13, 2019
Thank you for the positive feedback. We are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar next door Lake view Bunk beds Separate roommates
Stayed 1 night in Mar 2019
Response from stacy on Apr 2, 2019
Thank you for the feedback. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to get away. It has everything you need for the weekend.
Stayed 2 nights in Dec 2018
Response from Stacy on Jan 11, 2019
Thank you for the feedback and we are happy to hear you enjoyed your stay. We hope to see you again.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clear lake comfy cabin
Quite, warm, safe and much better option than local hotel.
Stayed 4 nights in Dec 2018
Response from Stacy on Dec 26, 2018
Hi Julie, Thank you for your feedback. We were glad to hear we provided a quiet and safe for you to stay. We hope to see you again during the summer. Clear Lake Resort & Staff

10/10 Excellent

Robby

Great place, great price, and clean cabin!
Stayed 1 night in Nov 2018
Response from Stacy on Nov 28, 2018
Hi Robby, Thank you for the feedback on your stay. We are happy to here you enjoyed it and hope to see you again. Clear Lake Resort & Staff

10/10 Excellent

Andrea, Traverse city mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy cabin. Neat and clean and very nice owner and staff. Private and furnished. Loved it. Didn't want to leave.
Stayed 2 nights in Nov 2018
Response from Stacy on Nov 12, 2018
Thank you for the feedback Andrea. We are happy to hear you enjoyed your stay and the crazy weather. We hope to see you again.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Cabins
The cabin is quiet and quaint. Right on the lake. Close to a Bar and Grill that has amazing
Stayed 1 night in Oct 2018
Response from Stacy on Oct 29, 2018
Thank you for the feedback. We always appreciate the guest input. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dogs
Clean place to stay roomy dogs stayed with us
Stayed 2 nights in Oct 2018
Response from Stacy on Oct 24, 2018
Thank you for the positive feedback. We hope you enjoyed your stay. Hope to see you and your dogs back again soon. Clear Lake Resort & Staff