Lobby
Check availability

Reviews of Western Valley Inn

2.5 out of 5
Western Valley Inn
5402 Highway Street, Valleyview, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 89 reviews" "
Rating 8 - Good. 42 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 4 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marie-Blanche

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent free breakfast!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet clean comfy beds
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast. Really nice staff.
Stayed 1 night in Feb 2024

8/10 Good

Ian

Liked: Cleanliness
Easy to get to, no elevator .
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Valleyview.
Great staff! Great stay!! Great property!!!
Stayed 14 nights in Jan 2024

10/10 Excellent

Leonard R

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the same.. Great front desk service, excellent beds, and restaurant on location that is very good food.
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
We are so glad you enjoyed your stay with us!

8/10 Good

Leonard R

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, great front desk service, excellant restaurant
Stayed 1 night in Dec 2023

10/10 Excellent

Clifford, Condor

Business traveller
Liked: Amenities
Room was clean. Great service at front desk.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 28, 2023
Thank you, we appreciate your business. We hope to see you again soon.

10/10 Excellent

Diedrich

Liked: Cleanliness, staff & service, property conditions & facilities
Service in general
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 28, 2023
Thank you, we appreciate your business. We hope to see you again soon.

10/10 Excellent

Don

Stayed 1 night in Oct 2023
Response from Front Desk on Nov 28, 2023
Thank you, we appreciate your business. We hope to see you again soon.

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Tv had problems toilet flushing was terrible slow
Stayed 1 night in Oct 2023

8/10 Good

Derek

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Front Desk on Nov 28, 2023
Thank you, we appreciate your business. We hope to see you again soon.

10/10 Excellent

Cyril

Stayed 1 night in Sep 2023
Response from Front Desk on Nov 28, 2023
Thank you, we appreciate your business. We hope to see you again soon.

8/10 Good

Iain

Business traveller
Pretty old and run down
Stayed 2 nights in Sep 2023

2/10 Terrible

Teresa

Stayed 1 night in Sep 2023

8/10 Good

Tess

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well lit up, easy to get around in. The staff was great and the rooms had extra freezers in the event you required one.
Stayed 1 night in Sep 2023

8/10 Good

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, clean and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

Dale

Stayed 1 night in Jul 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, a clean room.
Stayed 1 night in Jun 2023
Response from Front Desk Staff on Aug 1, 2023
We are so glad you enjoyed your stay!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the place quite clean and comfortable enough for our needs. It is a basic motel. What made it stand out to us, was the helpful and friendly staff, and the breakfast the next morning. Delicious!
Stayed 1 night in Apr 2023
Response from Front Desk Staff on Aug 1, 2023
We are so glad you enjoyed your stay with us!

8/10 Good

raven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Apr 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant next door with complimentary breakfasts
Stayed 2 nights in Apr 2023
Response from Front Desk Staff on Aug 1, 2023
Glad you enjoyed your stay with us !

10/10 Excellent

Leonard R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All was perfect. Very clean and great price
Stayed 1 night in Mar 2023
Response from Front Desk Staff on Aug 1, 2023
So glad you enjoyed your stay with us !

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Feb 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Carolyn

Stayed 1 night in Dec 2022

8/10 Good

Annabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds were nice. There was some hair in the shower, but the complimentary breakfast was excellent. Not sure if the tap water is potable, there was no signage to indicate. I recommend drinking whatever bottled water you can. I got sick that night and I’m not sure if it was something I had eaten elsewhere, or the atrocious tap water.
Stayed 1 night in Jan 2023

10/10 Excellent

Don

Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Oct 2022

8/10 Good

Remi, LEDUC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, easy parking, restaurant on the property, good food.
Stayed 2 nights in Aug 2022

8/10 Good

Remi, LEDUC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good parking, quick check in, good food and good service.
Stayed 1 night in Aug 2022

8/10 Good

Marlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Piotr

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Byron

Stayed 1 night in Apr 2022
Response from Front Desk on Apr 21, 2022
Thank you for your positive score of our facilities. We hope to see you again in the future.

8/10 Good

Chad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service
Overall the experience was ok. Everything in my room worked properly. My only criticism is that the price was a bit steep given the facilities is in need of a renovation.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is more of a motel with a door to the outside. the restaurant breakfast that was included was great with a few different full meal options. The price of the stay reflects this breakfast
Stayed 1 night in Aug 2021
Response from mgmt on Aug 14, 2021
Thank you for staying with us. We appreciate your wonderful feedback! We hope to see you again soon.

10/10 Excellent

Pandiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It was nice and clean. The services was good. The breakfast was awesome. The only downside was the gym none of the equipment was working.
Stayed 2 nights in Aug 2021
Response from Front Desk on Aug 12, 2021
Thank you for your review! We're glad you enjoyed your stay with us and hope to see you again.

6/10 Okay

Douglas

Business traveller
Liked: Staff & service
Not recommended for the price.
For the price there are much better options. Room was not overly clean, chewing gum and empty water bottles under the bed skirt, whisker trimmings in the sink, just the lovely little things. Free breakfast is a up sale technique for the hotel owned restaurant. Had charges every day up to $15 for extra bacon! I now understand why my crews who were staying here last month complained to not stay there again, after witnessing it myself!
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Booked in late check in with very helpful the room was good and air conditioning was fantastic
Stayed 1 night in Jun 2021
Response from Sherry - Front Desk Staff on Jul 3, 2021
Thank you so much for your review! We are so glad you enjoyed your stay and were able to enjoy the A/C and get relief from the heat wave! We look forward to having you stay with us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! We’ll-organized! Fresh & new in appearance!
Stayed 1 night in Jun 2021
Response from Front Desk on Jun 17, 2021
Thank You for your Review! We are glad you enjoyed your stay with us, we hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Sherry - Front Desk Staff on Mar 17, 2021
Thank you very much for your review. We look forward to your next stay.

8/10 Good

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and safe, house service super.
Stayed 5 nights in Dec 2020

8/10 Good

Marlene

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020
Response from mgmt on Sep 17, 2020
Thank you for your review and for choosing our hotel. We hope to see you again soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Comfortable stay in a clean room!! Reception was pleasant to deal with.
Stayed 1 night in Jul 2020