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Overview of The Plaza Grand Rapids Airport Hotel & Conference Center

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Featured Image
Indoor pool, seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationForest Hills Fine Arts Center6 min drive
    Popular LocationWatermark Country Club7 min drive
    AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive
    Popular LocationWoodland Mall8 min drive
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  • Classic Room, 2 Queen Beds

    Room amenities

    • 350 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More detailsClassic Room, 2 Queen Beds
  • Classic Room, 1 King Bed with Sofa bed

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Large Twin Sofa Bed
    More detailsClassic Room, 1 King Bed with Sofa bed
  • Classic Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Accessible
  • Executive Room, 2 Queen Beds, Accessible

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds, Accessible
  • Executive Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Accessible
  • Executive Room, 1 King Bed

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Room Selected at Check In (1 King Bed or 2 Queen Beds)

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsRoom Selected at Check In (1 King Bed or 2 Queen Beds)
  • Classic Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed
  • Classic Room, 2 Queen Beds, Accessible

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsClassic Room, 2 Queen Beds, Accessible
  • Classic Suite, 1 Bedroom

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClassic Suite, 1 Bedroom
  • Classic Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Accessible
  • Executive Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds
  • Classic Room, 2 Queen Beds, Accessible

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsClassic Room, 2 Queen Beds, Accessible

About this area

Grand Rapids

Located in Grand Rapids, The Plaza Grand Rapids Airport Hotel & Conference Center is near the airport. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Fifth Third Ballpark. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests appreciate the hotel's central location.
Visit our Grand Rapids travel guide
Popular Location

What's nearby

  • Forest Hills Fine Arts Center - 6 min drive
  • Calvin College Ecosystem Preserve - 6 min drive
  • Watermark Country Club - 7 min drive
  • Woodland Mall - 8 min drive
  • Calvin College - 11 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • AirportGerald R. Ford Intl. Airport (GRR) - 7 min drive

Restaurants

  • Aryana Restaurant — 1 min walk
  • Bagger Dave's Burger Tavern — 4 min walk
  • Brann's Steakhouse & Grille — 7 min walk
  • IHOP — 16 min walk
  • LongHorn Steakhouse — 17 min walk

About this property

The Plaza Grand Rapids Airport Hotel & Conference Center

3.5-star hotel with free airport shuttle and restaurant
A restaurant, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 320 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
The Plaza Grand Rapids Airport Hotel & Conference Center offers 320 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • RV/bus/truck parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 10-22 for adults and USD 8-11 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • 11 meeting rooms
  • Conference center (2640 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay, plus a deposit of USD 20 per stay
Dogs and cats only
2 per room (up to 44 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.0 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 22 for adults, USD 8 and USD 11 for children (approximately)
  • Pet deposit: USD 20 per stay
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Refrigerator fee: USD 10.00 per stay
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Crowne Plaza Grand Rapids Airport
Crowne Plaza Hotel Grand Rapids Airport
Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
Grand Rapids Crowne Plaza
Crowne Plaza Grand Rapids Airport Hotel
Crowne Plaza Grand Rapids Airport
The Plaza Grand Rapids Airport Hotel & Conference Center Hotel

Frequently asked questions

Can I cancel my reservation for free at The Plaza Grand Rapids Airport Hotel & Conference Center and receive a full refund?
Yes, The Plaza Grand Rapids Airport Hotel & Conference Center offers free cancellation on select room rates, because flexibility matters! Please refer to The Plaza Grand Rapids Airport Hotel & Conference Center cancellation policy on our site for more details about any exclusions or requirements.
Does The Plaza Grand Rapids Airport Hotel & Conference Center have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Plaza Grand Rapids Airport Hotel & Conference Center pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 20 per stay and a fee of USD 20 per pet, per stay. Service animals are exempt from fees.
How much is parking at The Plaza Grand Rapids Airport Hotel & Conference Center?
Self parking is free at this property.
What time is check-in at The Plaza Grand Rapids Airport Hotel & Conference Center?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Plaza Grand Rapids Airport Hotel & Conference Center?
Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).
Does The Plaza Grand Rapids Airport Hotel & Conference Center provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is The Plaza Grand Rapids Airport Hotel & Conference Center located?
Situated near the airport, this hotel is within 3 mi (5 km) of Patterson Ice Center, Centerpointe Mall, and Watermark Country Club. Woodland Mall and Decatur Vein Clinic are also within 6 mi (10 km).
3.7
Good
5 - Excellent
191
4 - Good
242
3 - Okay
148
2 - Poor
63
1 - Terrible
36

3.9/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and fast. We came here to stay the night before our flight out early the next morning. Rooms were clean and beds were comfortable. Great price!
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Change the mattresses out Let people know the first floor is designated for pets before offering a floor.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service
The ground was moist but everything else great
Stayed 2 nights in Aug 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
This hotel is listed as 4 stars.... it's more like a 2.5. Perhaps when it first opened it was better. The carpeting in the room smells of cigarettes and febreeze. The elevators are pretty scary. The bathroom needs updating badly. Just know before you go.
Stayed 1 night in Aug 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Not in any way was the staff service dissatisfactory. They were amazing! However. Room number 1 wasn't even prepared for me. Room number 2 was a mistake. It was an out of order room with wet carpet. Mildew,, mold, and peeling ceiling. I was upgraded to an 'exec' suite...which was the same kind of room now 4 floors up. The sink had no hot water. The shower PEES on you. For how UNCLEAN the apartment's are. It was horrible. And the smell on the forth floor was like the halls had flooded at some point and the company never cleaned the carpets. Service 10 of 10. Room, cleanliness, functionality, and stay was a 0. PLEASE CHOOSE ANOTHER BETTER HOTEL THAN THIS DUMP
Stayed 1 night in Aug 2020

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