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Pool
Pool
Pool
Premium bedding, down duvet, desk, blackout curtains

Guest reviews

3.8 out of 5 Good
918 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationDeltaPlex Arena and Conference Center2 min drive
Popular LocationFish Ladder Park3 min drive
Popular LocationLa Grande Vitesse3 min drive
AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)22 min drive

Choose dates to view prices

Room, 1 Double Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking

4.2/5 guest room rating
  • 300 sq ft
  • Sleeps 2

Room, 1 King Bed

4.3/5 guest room rating
  • 275 sq ft
  • Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4

Room, 1 King Bed, Non Smoking

  • 275 sq ft
  • Sleeps 4

Room, 1 Double Bed, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

4.3/5 guest room rating
  • 300 sq ft
  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

4/5 guest room rating
  • 250 sq ft
  • Sleeps 4

Room, 1 King Bed, Non Smoking, River View

No guest room rating
  • 300 sq ft
  • Sleeps 4

Room, 2 Queen Beds, Non Smoking, River View

4/5 guest room rating
  • 300 sq ft
  • Sleeps 4

About this area

Grand Rapids

Located in Grand Rapids, The Grand River Hotel, Ascend Hotel Collection is in the business district and on the waterfront. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travellers looking to shop may want to visit Downtown Market. Grand Rapids Children's Museum and Van Andel Museum Center are also worth visiting.
Visit our Grand Rapids travel guide
View in a map
Popular Location

What's nearby

  • DeltaPlex Arena and Conference Center - 2 min drive
  • Fish Ladder Park - 3 min drive
  • La Grande Vitesse - 3 min drive
  • Gerald R. Ford Museum - 4 min drive
  • DeVos Performance Hall - 9 min drive

Getting around

  • Grand Rapids Station - 8 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.) - 22 min drive

Restaurants

  • River Rock Restaurant — 1 min walk
  • River Rock Lounge — 1 min walk
  • Lucy's Cafe - 17 min walk
  • La Huasteca - 17 min walk
  • Brann's Steakhouse & Grille - 18 min walk

About this property

The Grand River Hotel, Ascend Hotel Collection

3-star Riverside hotel near DeltaPlex Arena and Conference Center
This smoke-free hotel features a restaurant, a bar/lounge and a spa tub. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Other amenities include a conference centre, coffee/tea in a common area and conference space. All 162 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and microwaves. Complimentary wireless Internet access and MP3 docking stations are standard, as are LCD TVs with satellite channels.
The Grand River Hotel, Ascend Hotel Collection offers 162 forms of air-conditioned accommodation with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a spa tub.

Guests aged under 17 years old are not allowed in the swimming pool, fitness facility or spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Choice)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free local area shuttle up to 3 miles
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms
  • Conference centre (3200 square feet of space)

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Renovated entire property – April 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility or spa tub

Property is also known as

Riverfront Hotel Grand Rapids
Riverfront Hotel
Riverfront Grand Rapids
Riverfront
Grand River Hotel Grand Rapids
Grand River Hotel
Grand River Grand Rapids
The Grand River Hotel, Ascend Hotel Collection Hotel
The Grand River Hotel an Ascend Hotel Collection Member
The Grand River Hotel, Ascend Hotel Collection Grand Rapids

Frequently asked questions

Can I cancel my reservation for free at The Grand River Hotel, Ascend Hotel Collection and receive a full refund?
Yes, The Grand River Hotel, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Grand River Hotel, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Grand River Hotel, Ascend Hotel Collection?
As of Oct 20, 2020, prices found for a 1-night stay for 2 adults at The Grand River Hotel, Ascend Hotel Collection on Oct 25, 2020 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Grand River Hotel, Ascend Hotel Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Grand River Hotel, Ascend Hotel Collection?
Self-parking is free at this property.
What time is check-in at The Grand River Hotel, Ascend Hotel Collection?
Check-in is from 4 PM to midnight.
What time is check-out at The Grand River Hotel, Ascend Hotel Collection?
Checkout is at 11 AM. Late checkout is available for USD 75.00 (subject to availability).
Where is The Grand River Hotel, Ascend Hotel Collection located?
Situated on the waterfront, this hotel is within 3 miles (5 km) of DeltaPlex Arena and Conference Center, Van Andel Arena and DeVos Performance Hall. Public Museum of Grand Rapids is 2.5 mi (4 km) away.
3.8
Good
918 reviews
5 - Excellent
255
4 - Good
392
3 - Okay
176
2 - Poor
63
1 - Terrible
32

3.9/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Dirty room, plugged bath sink, plugged toilet, no hot water after running it for 10 mins etc etc etc!!
Stayed 2 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
This hotel definitely needs to complete the remodel efforts in the bathrooms. The shows look very old and rushed.
Stayed 1 night in Sep 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, following safety guidelines for Covid-19
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff went out of their way to help us.
Stayed 2 nights in Sep 2020

1/5 Terrible

Travelled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
I thought the advertisement of the facility was a nice picture. Where do I begin, was charged full price for room no pool was available nor breakfast buffet, found that displeasing. The ground-level smell of urine, then "the elevator" to our room on to the second floor had wreaked of marijuana. Poorly maintained in cleaning for example dust bunnies across the head board of bed, toilet seat in very sad condition, the refrigerator was almost completely frozen up inside, the shower looked poorly maintained: the sealant was exposed in several spots. For the price of $136.86 for one night, we were very displeased.
Stayed 1 night in Aug 2020

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