Ratings based on 1,033 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller

Good place sleep not eat

Posted 28-Apr-2016
Pros: The room was spacious.. French doors to the bathroom were a nice touch. The staff was very pleasant.
Cons: A more rounded breakfast selection.
Location: Close to really nice restaurants and stores. Only stayed one night.
Rooms nice, hotel staff friendly. Breakfast was terrible. The "biscuits and gravy" should be renamed BRICKS and Gravy. It took both hands to break apart the dried out things that resembled biscuits. It's no wonder most people in the lobby opted for the waffles, cereal, fresh fruit and toast. Eggs consisted of hard boiled only. No other breakfast meats. Chilly evening.. The pool and hot tub are outside. Too cold to want to swim in a heated pool only to get out into 40 degree air temps
4 out of 5
by A verified traveller from CO

Great night stay...

Posted 23-Apr-2016
Nice room...large eating area, friendly staff. Breakfast could be a little improved. Would stay here again.
3 out of 5
by A verified traveller

A stop to see friends before a trip

Posted 20-Apr-2016
Clean nice bathroom no nightlight leave bathroom light on doors shut To bright doors don't meet Double beds no king
3 out of 5
by A verified traveller from Toronto

One night is ok

Posted 20-Apr-2016
Mattress saggy, dirty towels and beddings, dead bugs on bed cover. Location is good.
3 out of 5
by A verified traveller

The location was great for us.

Posted 7-Apr-2016
Overall it was good. I had the waffles for breakfast and it seems like they watered the batter. You could see they were fixing items in the hotel by the items in the hallway etc.
2 out of 5
by A verified traveller

Never again!!!

Posted 4-Apr-2016
This hotel is giving the La Quinta hotels a bad name. I've stayed at a few in California, this one I will never stay at again. Hotel set up to unload your car is crazy. My room was the farthest from the elevator, which meant my daughter and I took the stairs 4 floors up, and fl4 floors down every time. Let's add the elevation was at 8000 feet. I'm in shape, but not doing this all day and night long, is not right. Secondly the staff was not to par, let me give you an example: 1 girl at the front desk to check poepke in, and phone, and take room calls/complaints. Room not near elevator, even with a luggage court. The breakfast apparently stopped at 9:00AM, no one said otherwise, and the gentle men at the front desk was rude about it, then I asked him directions to NAU (Northern Arizona University) he gave me incorrect directions, which the collage was littorally under the freeway where La Quinta was located. That's why I booked that hotel, to receive the breakfast. Then I called to get a late check out on my check out day 4/1, they said yes, until 1:00PM before the would charge for another day. That was ok, until I brought all my luggage and bags down 4 flights of stairs at 12:30PM, then when I "TRIED" to get back into the hotel, my room key has been deactivated, and low and behold when I asked for a late check out the front desk girl didn't mention the key would be deactivated before 1:00PM. I will never stay there again, not confident in La Quinta any longer.
5 out of 5
by A verified traveller from Austin, TX

Very nice hotel close in great location.

Posted 21-Mar-2016
We were traveling with our two dogs. Hotel was awesome and staff were very nice and helpful. Very convenient to shops, restaurants, and the Grand Canyon.
3 out of 5
by A verified traveller from Houston

Not good breakfast and crowded

Posted 19-Mar-2016
Pros: Installations ok
Cons: Breakfast
Location: it is well located and you have plenty of things to do nearby :)
Two things I didn't like about this hotel: 1) the breakfast. It was awful: no egss, no fruits, no cream for the coffee, no juice (the machine was not working) and 2) our room was not made because the 2 night they received a lot of people all together and the hotel was a completely mess when I arrived at night. The only answer was: we are sorry.
4 out of 5
by A verified traveller

Itinerary to Grand Canyon

Posted 16-Mar-2016
Pros: Quick access to restaurants, gas station and grocery store.
Cons: Bathroom door.
Location: Near Historic Route 66. One hour away from Grand Canyon.
Drove from Las Vegas to Flagstaff as part of our itinerary to visit Grand Canyon. Hotel well situated near restaurant, gas station and grocery store. We were pretty tired on arrival so got some finger food at the grocery and ate in the room. Room smaller than expected but was comfortable. Downside was the bathroom door was a double door and a 1/2 inch crack would let us see the inside (my wife and I were travelling with her brother... otherwise seeing my wife would not have mattered LOL). It was a quick stop with no special needs, we left early the next morning after an included buffet breakfast.
4 out of 5
by A verified traveller from California

Posted 12-Mar-2016
Pros: The towels and bedding were nice, and the breakfast was good with homemade waffles.
Cons:
Location: We enjoyed the area. It was close to shopping, freeway access, and the university. The hotel was reasonably close to downtown dining.
The room was not ready when we arrived, but the staff went out of their way to be gracious, & the young lady gave us an upgrade.