Ratings based on 1,134 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromupstate NY

Uplifting decor

Posted 16-Sep-2016
Pros: Decor and proximity to airport plus the grounds were well kept and the pool looked inviting. Didn't go in because of short stay.
Cons: Fridge in room. Earlybird breakfast for early flights...it is near the airport after all.
Location: See above.
We only stayed to be close to the airport so only overnight. We had to leave at 5 am so no breakfast but the fellow at the desk was ready to try and get us something anyway. We passed on that. I had yoghurt in the room which I kept cold in the ice bucket in the iced trash can. There was no fridge or micro or toaster. I miss the fridge because the vending machines never meet my needs. There was a nice restaurant across the street. Cab service to and from the airport was available. No shuttle. Small airport so no motels have them in that case. I loved the room layout and the French doors to the bathroom. The TV was good. My suggestion to airport LQ's is provide some breakfast early enough for early flights. There was hot water, coffee and fruit to be had. It was quiet and didn't have an oppressive odor from the cleaners and deodorizers.
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. I will definitely work on breakfast options for the early morning flights
4out of 5
by A verified traveller fromCalifornia

convenient, quiet, good value.

Posted 14-Sep-2016
Pros: It was clean, and a good value for the price. beautiful pool!
Cons: Ice machine didn't work on the 4th floor, had to walk down to 3rd floor.
The staff was absolutely the best! When I had a concern Sean took care of it immediately and asked the next day if everything was O.K. Couldn't ask for better customer service!
Comment from Hotel Management
14-Sep-2016 by General Manager, Hotel Management
Thank you so much for your review. Sean will be thrilled to have been mentioned with such a positive comment
5out of 5
by A verified traveller fromErzhausen, Hessen

Posted 13-Sep-2016
Sehr gutes Hotel in einer sehr schönen Gegend. Bis jetzt noch nie von La Quinta enttäuscht worden!
3out of 5
by A verified traveller fromAlabama

Not up to par

Posted 12-Sep-2016
Pros: The staff was very friendly & helpful. The price was reasonable.
Cons: More attention should be given to maintenance of room. And outside - sidewalks, esp. - need to be kept clean.
Environs outside motel not clean.Commode loose on floor. Receptacle for electronics charging did not work.
Comment from Hotel Management
19-Sep-2016 by General Manager, Hotel Management
I am very sorry that you did not enjoy your stay with us. I will share your comments with the rest of my team sot hat we may improve on our service
5out of 5
by A verified traveller fromLubbock, TX

Excellent

Posted 8-Sep-2016
Very comfortable stay! Clean rooms and nice staff. Breakfast was awesome!
Comment from Hotel Management
9-Sep-2016 by General Manager, Hotel Management
Thank you . I am so glad you enjoyed your stay with us
5out of 5
by A verified traveller fromNE Iowa

Passing through

Posted 8-Sep-2016
Overnighted in Flagstaff enroute from Palm Springs to NE Iowa. Excellent choice! We were traveling with our small dog and LaQuinta does a very good job everywhere of accommodating her.
Comment from Hotel Management
8-Sep-2016 by General Manager, Hotel Management
Thank you . I am so glad you were able to enjoy your stay with us and we do enjoy our furry family members as well
4out of 5
by A verified traveller

Had a problem, but they handled it well

Posted 6-Sep-2016
Pros: Location
Cons: Housekeeping training
Not a bad property but needs some attention. We had a problem with our room, hotel was full so nowhere to move to. Just had to deal with it. However the reason they are still getting 4 stars is because of the way the manager dealt with it. No blaming, no excuses. A sincere apology and empathy for our troubles. Thank you, we will stay again.
Comment from Hotel Management
8-Sep-2016 by General manager, Hotel Management
I am very sorry for your experience and I am glad we can look forward to having you back. We are working hard together on making improvements
4out of 5
by A verified traveller fromTorrance, CA

perfect room/location for visiting my daughter

Posted 29-Aug-2016
Pros: staff and location
Cons: cleanliness of bathroom
Location: very near downtown Flagstaff and the University
Great to be close to my daughter at NAU, wanted easy access to the University and downtown restaurants.
Comment from Hotel Management
1-Sep-2016 by General Manager, Hotel Management
I will speak with my housekeeping team about the cleanliness of your bathroom sot that we can learn from your experience and strive to do a much better job
5out of 5
by A verified traveller

Posted 24-Aug-2016
Loved the cookies and fresh popcorn on the evenings. All La Quintas should offer this.
4out of 5
by A verified traveller

Posted 22-Aug-2016
Cons: Breakfast, too flat and tasteless. Could use hot eggs and more variety
It was a great staff, so happy to happy 😊 My only complaint is breakfast was flat and could have use more variety and hot eggs and either bacon or sausage.
Comment from Hotel Management
22-Aug-2016 by General manager, Hotel Management
We have been experimenting with different options for our breakfast and will continue to try and find the best fit for every guest