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Reviews of La Quinta Inn & Suites by Wyndham Flagstaff

2.5 out of 5
La Quinta Inn & Suites by Wyndham Flagstaff
2015 S Beulah Blvd, Flagstaff, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 1202 out of 1888 reviews" "
Rating 8 - Good. 397 out of 1888 reviews" "
Rating 6 - Okay. 151 out of 1888 reviews" "
Rating 4 - Poor. 74 out of 1888 reviews" "
Rating 2 - Terrible. 64 out of 1888 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Clean & quiet. Slept great.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Jennifer,We are delighted to hear that you enjoyed our excellent service and had a restful stay with us. Your satisfaction is our top priority, and we are pleased you found the hotel clean and quiet, allowing you to have a great night's sleep. Thank you for sharing your positive experience with us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Thank you Kevin for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Thank you Christine for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Thank you Kenneth for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in many hotels in this price range, this La Quinta was our favorite. We had a room with a king-size bed and the spacious entrance area made it more like an apartment layout. Large bathroom, excellent breakfast, easy parking, and friendly staff.
Stayed 1 night in Mar 2024
Response from Manager on Mar 28, 2024
Hello Karen,We are delighted to hear that your stay at our La Quinta was your favorite among hotels in this price range. It's wonderful that you enjoyed the layout of our king-size bed room and the spacious entrance area. We're pleased to hear you found the bathroom to be large, appreciated our excellent breakfast, easy parking, and encountered friendly staff during your visit.

6/10 Okay

Paris

Travelled with partner
Staffs are friendly. Room was clean. The quality of free breakfast quality is medium to low. There's only one waffle maker and one pancake maker. There's no pastries other than packaged muffins. Bagels and bread don't taste fresh. It is convenient but nothing to get excited about. Hot foods include sausages and scramble egg. Coffee and tea available all day. Free cookies are available sometimes in the afternoon. The suite we stayed had a leaky shower head. Two of the bath towels are smelly and one is torn too. Talked to the clean crew and got clean towels without any issue.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. I am sorry that your experience did not meet your expectation, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations

10/10 Excellent

Aracely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great.
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Aracely,We are delighted to hear that you had a great stay with us! Your positive feedback is truly appreciated. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Librado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Librado,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon for another excellent stay!

10/10 Excellent

Rose Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely facility. The room is spacious and well appointed. We have stayed in several hotels on our trip, and this is one of the best.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Rose Marie,We are delighted to hear that you enjoyed your stay with us and found our facilities to your liking. It is wonderful to know that our spacious and well-appointed rooms met your expectations. We aim to provide all our guests with a top-notch experience during their stay with us.

10/10 Excellent

Caesar E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is awesome
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Caesar E,We are thrilled to hear that you enjoyed our breakfast offerings during your stay with us. Our team works hard to provide a delicious and satisfying start to your day. Your positive feedback is much appreciated and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Debra, Snowflake

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are super uncomfortable it made Sleeping very difficult
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

MAUREEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms good location.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello MAUREEN,We are pleased to hear that you found our rooms clean and enjoyed our convenient location. Your feedback is valuable to us; we hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Lisa,We are thrilled to hear that you had a perfect stay with us! Your satisfaction is our top priority and we are delighted that we exceeded your expectations. Your positive feedback is truly appreciated, and we hope to welcome you back again soon for another fantastic experience.

6/10 Okay

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had a vending machine that was so loud it vibrated. When complained about the desk did even apologize.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. I am sorry that your experience did not meet your expectation, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

10/10 Excellent

Camille

Travelled with pets
Liked: Amenities
Very nice inner courtyard and very pet friendly!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Restaurants and shopping near by. Only con, a dog, that I'm assuming was left alone, whining and barking for almost an hour straight.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 12, 2024
Hello Renee,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our hotel's cleanliness and convenient location. Should there be any disturbances during your stay, please do not hesitate to reach out to our team for prompt assistance and resolution.

10/10 Excellent

Michael, everett

Liked: Amenities
Very nicely appointed property
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Michael,We appreciate your positive feedback on our property. Thank you for taking the time to share your experience with us. Your satisfaction is our priority, and we hope to welcome you back in the future.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean, the bed was comfortable and the shower was wonderful. The lobby and breakfast was clean and large, the meal offerings were delicious.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Jul 2023
Response from General Manager on Mar 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Shilong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a very pleasant stay at La Quinta Inn & Suites in Flagstaff. Friendly staff, great amenities, and great price! My best experience in my trip in AZ. The hotel's location is convenient, offering easy access to major attractions in Flagstaff, Grand Canyon, and Phoenix. The check-in process was smooth, and the staff was friendly and accommodating throughout my stay. One aspect that stood out was the attentiveness of the staff. They were quick to address any inquiries and went the extra mile to ensure guest satisfaction. The room was clean and well-maintained, providing a comfortable and relaxing environment. The amenities, including the complimentary breakfast, were a nice touch and added value to my stay. It is a solid choice for travelers looking for a comfortable, underpriced, and convenient place to stay. I would recommend it to others and would consider staying here again on future visits to the area.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, walked in to an overwhelming scent of Fabuloso!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for the night and plenty of restaurant options close by. The room was very n comfortable and clean. Good value and complimentary breakfast.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 9, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds could be bigger. Would recommend upgrading to queen size beds.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Pam,Thank you for your feedback on the bed size. We appreciate your suggestion for queen size beds and will definitely take it into consideration for future improvements. Your comfort is important to us, and we strive to provide a variety of options to suit all our guests' preferences.

10/10 Excellent

Treva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast
Stayed 1 night in Feb 2024
Response from Manager on Mar 9, 2024
Hello Treva,We are pleased to hear that you enjoyed our breakfast offerings during your stay. Your feedback is important to us and we strive to provide a memorable experience for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ataff, rooms and breakfast
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Terry,We are delighted to hear that you enjoyed our friendly staff, comfortable rooms, and delicious breakfast during your stay. Your feedback is truly appreciated as we strive to provide excellent service to all our guests. Thank you for sharing your experience with us!

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 7, 2024
Hello BRUCE,We are joyful to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Thank you Stephanie, for taking the time to tell us about your stay and we greatly appreciate you choosing to stay with us here at LaQuinta inn and suites. We will share your review with our team. Have a great day and we hope to see you soon.

10/10 Excellent

Nalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had pleasant stay at this hotel.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Nalini,We are delighted to hear that you had a pleasant stay at our hotel. If you ever decide to return, feel free to reach out.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 5, 2024
Thank you Marc, for taking the time to tell us about your stay and we greatly appreciate you choosing to stay with us here at LaQuinta inn and suites. We will share your review with our team. Have a great day and we hope to see you soon.

10/10 Excellent

Shelby

Travelled with partner
We really liked the hot tub
Stayed 2 nights in Mar 2024
Response from Manager on Mar 3, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Staff was very friendly was s welcome change
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Jacqueline,We are delighted to hear that our staff left a positive impression on your stay. Our team takes pride in providing excellent service to all our guests, and we are pleased that you appreciated their efforts. Should you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to us.

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay, our room was fine. It was noisy both outside and in the hallways, but it died down after a while. Enjoyed a full breakfast!
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Abigail, We appreciate your feedback on your stay with us. We're glad you found your room satisfactory and enjoyed our breakfast offerings. Please feel free to reach out to our management team directly with any additional comments for future improvements.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello David,We are delighted to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We look forward to welcoming you back soon!

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Hello Karen,We appreciate your feedback about the location of our hotel. If you have any further comments or concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Wendy,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We hope to welcome you back again soon!

10/10 Excellent

charlotte

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were a little thin and there was construction right at the entrance but otherwise lovely!
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello charlotte,We appreciate your feedback and are delighted to hear that you found the hotel lovely overall. We apologize for any inconvenience caused by noise from construction and will share your comments with our team for future improvements. Thank you for choosing to stay with us.

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well maintained. Thermostat in room did not work. Had cold air blowing on a cold day. Basic breakfast.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our Maintenance team and we will work on that heater. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

6/10 Okay

Genevieve

Liked: Staff & service
Everything as good except that that there was a spider in my room when i check in
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. I am sorry that your experience did not meet your expectation, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Michael, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Michael,We're delighted to hear you found our location convenient for your needs. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Dave,We are delighted to hear that you found our hotel's location favorable for your stay. We strive to offer a convenient and accessible setting for our guests to enjoy their visit to the area. Your feedback is much appreciated as we continuously aim to provide a positive experience for all our visitors.

8/10 Good

Liliana

Good location
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Liliana,We're pleased to hear that you appreciated our hotel's convenient location. Thank you for taking the time to share your feedback with us. Your input is valuable to us as we continue to enhance our guests' experiences.

4/10 Poor

Arlan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Averages
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. I am sorry that your experience did not meet your expectation, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property! Modern, clean, safe. My room was on the first floor and had a back door out to the courtyard and pool. Within walking distance to several restaurants. If I’m in Flagstaff again I will definitely be staying here again.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Isidro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric, clean, confortable beds and very good price!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 23, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excellent

Lois

Travelled with family, Travelled with pets
Liked: Amenities
Ease of check in, front desk young lady was extremely nice!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

8/10 Good

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Stay was great with one exception. The doors to the bathroom afforded no privacy. They looked like closet doors and had a huge gap.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 22, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

2/10 Terrible

BRYAN

Travelled with family
Liked: Staff & service
I was asked to give my credit card for incidentals and then was charged for the room that was already paid through Expedia. Then told it would take 3 to 5 days after they spoke to Expedia to get my refund.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Your feedback is very important to us, and I am saddened to hear that you experienced a issue with our incidental hold at check in we will work with our front desk on this . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations

8/10 Good

Angelica

Stayed 1 night in Feb 2024
Response from General Manager on Mar 20, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.