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Reviews of Motel 6 Stephenville, TX

2 out of 5
Motel 6 Stephenville, TX
701 E South Loop, Hwy 377 & Hwy 281, Stephenville, TX

Reviews

7.0

Good

Rating 10 - Excellent. 185 out of 690 reviews" "
Rating 8 - Good. 205 out of 690 reviews" "
Rating 6 - Okay. 128 out of 690 reviews" "
Rating 4 - Poor. 96 out of 690 reviews" "
Rating 2 - Terrible. 76 out of 690 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Slawomir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

4/10 Poor

Mary

Travelled with partner
I knew it was an older motel building, and did not expect perfection. The vinyl floor is a good idea but needed cleaning. I cleaned it the best I could with some paper towels I had in our truck. The worst part was the noise from the room above us, since we were on the bottom floor. It wasn’t normal noise, it was like someone was moving furniture or a wheeled something just back and forth. It started at 11:00pm. There was a break from 2:30 to 4:30am and then started again.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Mary, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were paper thin. Could hear guests above us walking around all night. Could hear the tv next door most of the night.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

KWON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been there and stayed there for 3months due to personal reason one and half year ago. It's very clean, safer area, and there are good staffs too. I visited there again with my family. It still so nice:)
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Poor

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
Very quite location but should step up on the cleaniess of the room, found hair all over bed that didn't belong to me. Spots all over sheets, a/c unit noisy in room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Heather,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Bradley

Stayed 1 night in Mar 2024

2/10 Terrible

Bennie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled loke smoke Poor condition.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Bennie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

kathi

Stayed 1 night in Mar 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, no frills stay
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Feb 20, 2024
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Rachael

Travelled with family
Disliked: Cleanliness, amenities
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
Stayed 1 night in Feb 2024

6/10 Okay

Tina

Travelled with family
Liked: Staff & service
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Edward

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Motel 6 in Stephenville, TX Sucks!
The room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

Lee

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Mi Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Brenda

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Douglas

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The sheets were dirty and the bathroom was dirty.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Douglas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Cheyenne

Nice staff!
Stayed 1 night in Jun 2023

4/10 Poor

Justin

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gross bathroom. Dingy baseboards. Shower dirty. If this review is brief its because I refuse to put more effort in than the Motel did. Front desk was friendly, helpful, and great though.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Glenda

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Questionable rooms
Hotel was in a decent location, it appears it’s under renovation. The renovated rooms were on the other side of the building and about 1/2 empty and we were stuck in a room that hasn’t been renovated yet. I felt like we were housed in the area of permanent residents rooms. Upon arrival, the door had a wide gap between it and the frame on the bottom 1/3rd, the room was barely furnished and the flooring was loose and moved as you walked. No luggage stand, nothing to hang clothes in or on, the so called clothes rack was missing hangers and bar. The renovated rooms looked very nice when we looked inside while waiting on other family with our group to get ready to attend the event we were in town for.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

jennifer

Travelled with family, Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was a decent size room. Not too loud outside. Airconditioner workwd great. Bath/shower was nice. Just didnt have coffee maker and stickers in the grass for dogs to walk in.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Kathryn

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here because I had dogs with me. Waste receptacle in lawn area was out of bags and was OVERFLOWING with bags full of waste. Room was pretty torn up from previous pets. Charge a deposit and keep it to repair damage if done - don’t make others pay full price for a decent room and be put in a dump because you’ve got dogs who are clean and well behaved with you. Seriously - $80 a night for a dump with a flat pillow and walls full of holes? Not cool.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Kathryn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Bret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible spot save your money
Absolute worst hotel we have experienced. First night wasn’t bad left the second day being there to come back to all bathroom essentials and fiancés makeup gone. They ended up bringing back some stuff and saying they don’t know what happened to the rest so about 60$ worth of stuff gone. After dealing with that and about to go to sleep for the night we had a roach run around across our 4 year olds foot. Worst place to stay in Stephenville
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Bret,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
On my route
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Verified traveller

Travelled with family
Room was dirty. Toilet was disgusting. Shower was nasty. Towels were gray, not white.
Stayed 2 nights in Oct 2023

4/10 Poor

Israel

Travelled with family
Liked: Staff & service
Dirty towels when we arrived. Remote not working
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Israel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Trash
No cold water for a shower. The water to drink has a milky gloss. Putting people on the second story. All rooms on first floor open .
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Patrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Trevor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

JIMMIE DWAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Was absolutely disgusting
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Cassandra,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Marcy

Travelled with family
Liked: Property conditions & facilities
It was nice rooms and nice beds. Could have been a little clearer in the bathroom.you could hear noise in the room above us.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi MarcyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place has been renovated, however a poor job at that. Bugs and the cleanliness of the overall place is not up to par. Upon check-in the door lock would not operate only when a manager came to open for us. We did not feel safe at all.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Sandra

Stayed 1 night in Sep 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Don,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude from staff. Courteous and professional
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & Comfy
We were in town for a softball tournament and the first part was rained out. So I called the hotel and asked if we could check in early & they had no problem doing that at all. It allowed my daughter to rest a little before she had to play the next round of games. The room was clean & the ac unit works VERY well. We told the manager our tv remote didn’t work as we were headed out to a game & when we got back later that evening the remote issue was taken care of. It’s not a fancy hotel at all but they are friendly, it is clean, and comfy enough to get some rest.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT your typical Motel 6
This is NOT your typical Motel 6. Very Clean - Service was friendly and helpful. Great Stay!
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Clean, a lot of space in room and room was cold.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Valerie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was great for the price I paid. The only complaint was that the room was very hot when I arrived because the AC was off and it was 95 degrees outside. Otherwise, I enjoyed the stay and it was conveniently located.
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Kevin, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Timothy,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to place! Rooms are very clean and I love the no carpet in rooms.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Sep 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Tausha, Alvin

Stayed 1 night in Aug 2023

10/10 Excellent

Celestie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very hot room to come into.
Stayed 1 night in Aug 2023