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Reviews of Hotel Abades Nevada Palace

4 out of 5
Hotel Abades Nevada Palace
C/ de la Sultana 3, Granada, Granada

Reviews

8.0

Very good

Rating 10 - Excellent. 170 out of 508 reviews" "
Rating 8 - Good. 210 out of 508 reviews" "
Rating 6 - Okay. 88 out of 508 reviews" "
Rating 4 - Poor. 30 out of 508 reviews" "
Rating 2 - Terrible. 10 out of 508 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mayang

Travelled with partner
Liked: Cleanliness
The room was warm and we asked if the temperature can go down. We were told that it's central heating and the only way to put the temperature down is to open a window which was not conducive for sleeping
Stayed 4 nights in Mar 2024

6/10 Okay

August

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs renovating.
Stayed 3 nights in Feb 2024

8/10 Good

Hanady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Dec 2023

10/10 Excellent

Delmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Tamim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property should not have been rated at 4 star. This hotel is a 2 star. The hotel is old and it's overdue or renovation. The breakfast was horrible. The rooms had bed bug. The Wi-Fi didn't work at all. There was no coffee machine in the room and no iron in the room. The bathroom was small. The furniture in the room was old scratched and cut. I didn't enjoy my stay at this property. Expedia should have inspected this property before marking it as 4 start.. I was very disappointed that I had to leave after the 5th day.
Stayed 9 nights in Jun 2023

10/10 Excellent

Donald S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value,.... good breakfast but plates and some food could be hotter. No fresh milk available for tea or coffee.. just hot diluted milk from coffee machine.
Stayed 1 night in Apr 2023

8/10 Good

ROBERT

Stayed 1 night in Jan 2023

10/10 Excellent

joaquim

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Luisa

Stayed 6 nights in Oct 2022

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel 4 star.
Good hotel, nice pool and bar area, on the whole very nice staff.
Stayed 8 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Jens, Bath

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no ice machine on the floors. faciliteis a little worn bur very high tech bidets in the rooms
Stayed 3 nights in May 2022

4/10 Poor

Gordina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Amenities not open and we were not informed. Room was very outdated and shaby.
Stayed 3 nights in Apr 2022

4/10 Poor

Mehmoona

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
The bedrooms seem outdated, the blinds were filthy and the room had a cracked window. Bedrooms were definitely not worth 4 stars. Paid less per night in another 5 * hotel which was definitely worth it. Paying more for a 4 star and outdated bedrooms was very disappointing.
Stayed 2 nights in Feb 2022

4/10 Poor

Maria Teresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lo mejor el trato de recepción. El hotel tiene las habitaciones muy deterioradas. Cortinas horribles y muebles en mal estado
Stayed 2 nights in Dec 2021

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
This is a convenient hotel for an overnight stay being literally just 2 mins off the motorway.. very large corporate/convention style hotel .. reception staff helpful.. Room a bit dark and jaded could do wit some TLC. We hadn’t prebooked breakfast but decided to have it with the intention of paying for it on checkout like most hotels, but staff on dining room asked me to get up from table to get the money and pay there and then before we ate …a bit embarrassing. Easy commute to city centre with Bus No 8 nearby for E 1.40 per person
Stayed 1 night in Oct 2021

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel and would choose it again!
The hotel was great! Great room, nice pool, and everything was clean. The front desk was friendly and very helpful. We will definitely choose this hotel the next time we are in town.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for 1 night
Nice staff! Breakfast could be better
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Great if you want to watch Granada FC
A bit dated hotel, good service and great location, next to the football stadium
Stayed 1 night in Apr 2021

6/10 Okay

David

Travelled with family
Liked: Cleanliness, room comfort
Lukewarm at best
Not sure how much one should excuse due to Corona, but this hotel has definetly gone too far. No heating in communal areas, everyone sat with their jackets on in the breakfast area. They don't have a breakfastbuffet, you can just order from the staff - you can't see what you are getting = more spoils, it takes forever, and when you get the food it's lukewarm at best. The rooms were ok, standard, and the staff ok. Very strange was that they did not have english-speaking staff at the front counter - a 4-star hotel!!!???
Stayed 3 nights in Dec 2020

6/10 Okay

Peter

An ok+ rating
We understand the difficulties for the hotel due to the Coronavirus so we have made some allowance for that. On arrival the receptionist was polite and helpful, the room was clean and a decent size. On looking out of the window the artificial grass terrace was covered in cigarette buts, not very nice to look at. Breakfast was disappointing, the scrambled egg was poor and more like a yellow cream and the sausages were soggy. We also had a problem with the safe which took a few hours to fix as it was a Sunday. The location of the hotel was brilliant, loads of bars and restaurants within walking distance. Close to a motorway junction and near to a tram stop to take you into the city. The outside space looked nice with the swimming pool and bar. During a normal summer I would imagine it to be much more appealing.
Stayed 2 nights in Oct 2020

8/10 Good

Dr.Ken, Dublin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering that the Covid 19 has had most hotels shut and no amenities this was a satisfying stay. We would be back. Great location to fabulous restaurant and cafes!
Stayed 2 nights in Aug 2020

8/10 Good

Taoufik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, nice location. easy parking. convenient.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Mansoor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service
Everything was fine, beds are a bit uncomfortable. Service was 110%, staff were very helpful
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location getting on ground transportation to Granada. Staff friendly, professional and responsive. Very busy.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
There is no electric kettle. Parking was an issue. Though we finally found one. The staff was pretty non helpful
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Excellent breakfast. bed could be little more comfortable
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but a bit noisy
Clean room and great breakfast, only issue was the noise from the nearby road
Stayed 2 nights in Feb 2019

4/10 Poor

Harry, London

Liked: Room comfort
Nice hotel but not very customer friendly policies
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The staff was not helpful for finding a parking as their packing was full.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing customer service
Great place expect for the customer service that was lacking when items of a personal nature went missing from my room. Really let the experience of the hotel down. Breakfast was good, great sized room. Was promised a room with a view and was moved when I didn’t get one, great Mountain View if you are fortunate enough to get a room with one.
Stayed 3 nights in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel - need to offer free onsite parking
For the size of the hotel and it’s price, they really should offer free onsite parking.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Very dated hotel. Very worn, bed sheets didn't seem very clean. Extra charge for parking and spa too! Definitely not a four star hotel!
Stayed 2 nights in Sep 2017

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Very pleased with the service and general condition of the hotel and pool area. The only downsides were the lack of drawers or shelving for smaller clothing and the sharp wooden corners of the bed which hurt our legs several times. In addition, maps for tourists in different languages would assist. The hotel is a little bit off the track, but there are excellent alternative facilities adjacent
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Good for the price
Good generally speaking, but need some maintenance (loose faucet in the sink, or water leaks in the shower).

10/10 Excellent

Khalid, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with clean facilities.
This is a great hotel. Premises are nice and clean and so is room with upscale bathroom. Staff was great and allowed me to do early checkin. Breakfast is wonderful with many choices and types of food. Parking is also under the hotel and very convenient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
Staff very courteous and helpful very clean rooms Granada very bautiful city Enjoyed our stay

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Value Hotel in good location ineed of a refit
Location is great if skiing in Sierra Nevada as right on the junction. Also Taxis are cheap into the city. The hotel just needs a bit of a refit as it is starting to look tied and the maintenance is slipping.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, room comfort
Perfect location - Great stay as always
Perfect location, especially for driving up to Sierra Nevada - Only 30 minutes drive! Great local tapas at near by bars.

4/10 Poor

Lena, chino hills, United States of America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty!
staff wasn't very helpful or accomidating, nothing to eat after 10pm, the carpet was disgustingly dirty all over The hotel, the worst part was when we got to the room to find the sheets on the bed to be soiled with brown spots.. just disgusting! The room also had dents and dirt on the walls. I do not recommend this hotel.
Dirty sheets

8/10 Good

harriet, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from tourist areas
Great hotel 30 min walk from centre or 5min taxi. Room was large and comfy but had an odd bo like smell. Pool was smaller than expected but nice to relax around and enough loungers - might struggle in peak season. Will stay again. Near supermarkets and small shops and mall.

6/10 Okay

Folgert, Richmond, VA

Liked: Cleanliness
Close to Medical Park and University on Granada
The hotel is ok , certainly not spectacular. The room is small and the bathroom is even smaller The toilet has a toilet shower (yes really) and bidet in one which is nice but it is cramped in a very small almost closet like area. Certainly would not want to close the door..Same with the actual shower and tub The shower forces you to step into the tub to turn on the shower which is weird the first couple of times. Overall the bathroom is too small for comfort. I was on a business trip and wanted to iron my shirts. There is no iron/board in any of the rooms and when you call the front desk they will tell you that you will have to use their professional services to get anything ironed. They will charge you for each (!) piece starting around Euro 2.50 for a simple shirt to over Euro 10.00 for jackets and dresses. If you request this after 10 pm add another 50% for after hours charge to that. Roomservice is very limited (choices) and the actual restaurant is closed between 4-8 pm which is common but leaves you with very limited food choices between 4-8 pm. Overall the hotel was ok but it could certainly be improved

10/10 Excellent

Ramon, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is excellent and quite
The Hotel is a bit away from the main attractions but nothing that quick ride on a bus or a taxi couldn't take care of. The Hotel is excellent and quite. You can visit the restaurant La Cueva de 1900 around the corner awesome.