Everything great but Terrace
Great experience, super location, super nice staff in front desk and first floor restaurant.
My only "sour" surprise was service, attention and quality of food & wine offered in the restaurant in roof of the hotel. No surprise, this was not a cheap hotel and I would not mind pay an "extra Euro" for a better quality of service. This is an issue of Price-Quality.
Wine offered was "OK" no complain since I choose it and it is not in their control. However, food it is in their full control. I ordered fry calamari which it one of the most popular and even cheapest dished anywhere in Madrid. How can it go wrong, Right!?!?!...... Well, Hotel Terrace Rest in addition to expensive price (2-3 time more) compared with average street price, quality, taste and presentation was deplorable. Attention was even bad. We explained to waiter about quality of the dish; and he just "apologies" and just walk away..........I saw other dished served in other table and it does not seems other customer had better luck...... bottom-line, other than nice to seat in terrace; be prepare to pay an expensive badly prepare fry calamari.....