Dear Nilina, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Álvaro Quevedo (Reception).

Dear guest, Thank you very much for taking a few minutes to value your experience with us. We are sorry that your stay did not meet your expectations. All comments help us grow and improve. We will take note so that it does not happen again in the future. Receive a cordial greeting, Christian Pérez - (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Christian Pérez - (Reception).

Dear guest, Thank you very much for your comment and for sharing your experience at RK Hotels. We thank you for the excellent and maximum possible score that you have given us and we are glad that we met your expectations, the opinion of our customers is the most important for the company. We hope to receive you on another occasion and enjoy your stay with us again and make you feel at home. Receive a cordial greeting from the entire RK Hotels team, Christian Pérez - (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent and maximun punctuation possible you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back soon as possible. Best regards from part all the member of RK Hotels, Christian Pérez - (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Christian Pérez (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Christian Pérez - (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. It is a pleasure for us to know that you enjoyed your stay. We will take note about the air conditioning to improve our services. We are looking forward to welcoming you back. Best regards. Cristina Ojeda (Reception).

Dear guest, Your opinion is very important for us. We are really sorry if your stay was not as expected. We are taking notes about everything you have said us to improve our services. Best regards. Christian Pérez - (Reception).

Dear guest, Your opinion is very important for our company. Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Christian Pérez - (Reception).

Dear Michael, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards from part of all the member that form RK Hotels. Christian Pérez - (Reception).

Dear guest, Your opinion is very important for us. Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards from part of all the team of RK Hotels, Christian Pérez - (Reception).

Dear Stephen, Your opinion is very important for our company. Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards from part of all the members that form RK Hotels, Christian Pérez - (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Tamara Gil (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. Your opinion is very important for us.. We are taking notes about everything you have said us to improve our services. Best regards. Tamara Gil (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Tamara Gil (Reception).

Dear Ildefonso, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very glad of the excellent punctuation you have given us. It is a pleasure for us to know that you enjoyed your stay. We are looking forward to welcoming you back. Best regards. Pilar (Reception).

Dear guest, Thank you so much for your valuation and for sharing your experience in RK Hotels. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you back. Kind regards. Pilar (Reception).

Dear Andrea, Thank you so much for your valuation and share your experience in RK Hotels. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We are waiting for you to welcome you back. Kind regards. Pilar (Reception).

Dear guest, Thank you so much for your valuation and share your experience in RK Hotels. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards. Pilar (Reception).

Dear Hasan, Thank you so much for your valuation and share your experience in RK Hotels. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards. Pilar (Reception).

Dear Elaine, customers like you are those who make us love our work, thank you very much for your detailed comment, we will transmit our comments to our staff so that they know that they value their work, we sincerely hope that everything has gone perfect and that you can enjoy again of our views and facilities in the future, receive a cordial greeting from the entire RK Hotels team

Dear Andrea, thank you very much for valuing our hotel and its services, we are very satisfied with your comment since it means that your stay with us has been very good, we hope you have been able to enjoy it completely and that you can return in the future and wake up again with the sound of the sea , it's a lovely thing, receive a warm greeting from the entire RK Hotels team.

Dear Mercedes, we are pleased to know that the treatment was to your liking, just as we are glad to know that in general they had a pleasant experience in our hotel, it was a pleasure to receive you. We hope to see you again soon. Receive a warm greeting from the entire RK Hotels team,

Dear, we are pleased to know that the treatment was to your liking, just as we are glad to know that in general they had a pleasant experience in our hotel, it was a pleasure to receive you. We hope to see you again soon. Receive a warm greeting from the entire RK Hotels team,

Dear Anne, Your opinion is very important for us. We are so sorry if your stay was not as you expected. In RK Luz Playa Suites, we have two different types of room, Interior apartment and Sea view studio. You booked an interior apartment and as Expedia specifies, this type of room has no views and balcony. We will send your review to the department in charge to make the necessary improvements. We hope you can come back to check it Regards,

Dear Maria, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear guest, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear Ruhsana, Your opinion is very important for us. We are so sorry if your stay was not as you expected. We will make improvements and we hope you come back to check it. Regards, Lilian Verona (Reception).

Dear John, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear Will & Lauren, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking forward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear MH, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear Athanasios, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear Adi, Your opinion is very important for us. We are so sorry if your stay was not as you expected. We checked as soon you leave and we didn't find any cockroach in the room. You made a non refundable reservation so, this types of reservations don't allow refund the money back. Regards, Lilian Verona (Reception).

Dear guest, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear guest, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear Paul, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the excellent punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona (Reception).

Dear Nicola, Thank you so much for share your experience in RK Luz Playa Suites. It is a pleasure to know that you enjoyed your stay and thank you for your words to our staff. We work hard every day to satisfied to our guests. About your problem with the hot water, this water heater had 2 months old. This type of heater is the one that all Canary people use in their houses. The one in my house is exactly the same :) . This type of heater introduces water in itselfs to getting warm so if you use all the hot water inside, you need to wait a bit for the water to get hot. There was a orange light in the heater that, as the reception staff explained to you, when the light is off, the water in the heater is completly warm. We are a little hotel and the hotel structures does not allowed. The structure of the hotel does not allow the installation of a central boiler. We hope that you understand this little inconvenient and give us the opportunity again if you want to visit Gran Canaria. Kind regards, Lilian Verona (Reception).

Dear Inuk & Uilu, Your opinion is very important for us. We are so sorry if your stay was not as you expected because of the noise. We will make improvements and we hope you come back to check it. Thank you so much . Regards, Lilian Verona (Reception).

Dear Briant, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. Your opinion is very important for us. We are so sorry if your stay was not as you expected. In Canary Islands is very common to use water heaters in every house. When the warm water is finished, you need to wait a little bit for the heater to get warm the water again. We are a 3-4 stars apartments and our services are according to this. We will make improvements and we hope you come back to check it. Regards, Lilian Verona (Reception).

Dear Daniel, Thank you so much for your valuation and share your experience in RK Luz Playa Suites. We are very grateful for the punctuation you have given us and it is a pleasure to know that you enjoyed your stay. We will be looking foward to welcoming you if you decide to come back. Kind regards, Lilian Verona

Dear Malcolm, Your opinion is very important for us. We are so sorry if your stay was not as you expected. We are sorry about the mosquitos but it is the price that all the people in Canary Islands must pay because of our subtropical climate. In any case, you had a fan inside the wardrobe that you were able to use. We will make improvements and we hope you come back to check it. Regards, Lilian Verona.

Dear guest, Your opinion is very important for us. We are so sorry if your stay was not as you expected. We will make improvements and we hope you come back to check it. Regards,

Dear guest, Thank you so much for ythe punctuation you have given to us and we are glad to know that you have enjoyed the view from our rooms and terrace. Regarding the visits, it is a rule of the hotel not allow visitors just for security. We hope to see you again in RK Luz Playa Suites if you choose to visit again Gran Canaria. Best regards, Lilian Verona