Outdoor pool, sun loungers
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Reviews of Hotel Cristina by Tigotan Las Palmas - Adults Only (+16)

5 out of 5
Hotel Cristina by Tigotan Las Palmas - Adults Only (+16)
Calle Gomera, 6, Las Palmas de Gran Canaria, Gran Canaria

Reviews

8.2

Very good

Rating 10 - Excellent. 263 out of 730 reviews" "
Rating 8 - Good. 309 out of 730 reviews" "
Rating 6 - Okay. 116 out of 730 reviews" "
Rating 4 - Poor. 29 out of 730 reviews" "
Rating 2 - Terrible. 13 out of 730 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna, CORAL SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach, beautiful ocean view from balcony
Stayed 5 nights in Mar 2024
Response from Team Cristina by Tigotan on Apr 11, 2024
Dear Johanna, We are thrilled that you have enjoyed your time with us. We are delighted to hear that you enjoyed the stunning view from your room. We hope to see you again soon. Regards,

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 day stay. The staff were very attentive and helpful. The hotel was spotless and very modern in design with a .superb position overlooking the beach. Food was fresh and plenty of choice both for breakfast and dinner. Swimming pool area was very well maintained with very efficient staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Palmas is a tiny city about 30 minutes from the airport, but all the flight crews stay at this hotel, which says something. Check in - effortless, glass of Cava while wait. Beautiful room with only the board walk between us and the sea. We arrived by bus and it was a ten minute walk to the hotel and back. That said, luxury costs, so if you are on a backpackers budget you won't be staying here, however if you are on a spoil-yourself holiday, then you can afford it.
Stayed 2 nights in Nov 2023

10/10 Excellent

wendy jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, right on the beach. The staff couldnt do enough for you.
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel amenities were excellent, staff very friendly and helpful. Room was very nice and suited our needs. Would stay again when we visit Las Palmas
Stayed 1 night in Aug 2023

10/10 Excellent

magdica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,quiet area. Customer service was excellent! Great dining options,great location with plenty of restaurants around,walkable.
Stayed 6 nights in Jul 2023

4/10 Poor

Fatima

Travelled with partner
Disliked: Cleanliness
The hotel absolutely doesn’t deserve five stars ! The reception is part of the restaurant. The room is not up to par: absent of bathrobe, bath product, towels are in a terrible state. The household very badly done, the sheets were not changed for three days. The catering is very limited. We regret having chosen this hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming. Rooms CLEAN and comfortable. Lovely view of the ocean from the balcony. Pool sheltered so much warm than actual temperature
Stayed 7 nights in Feb 2023

10/10 Excellent

Vu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff and service. We had misplaced an item and housekeeping was able to find it and returned it to our room the following day. Halfboard was well worth it. The hotel is in a great location for any exploring and traveling needs.
Stayed 4 nights in Jan 2023

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and helpful stuff. Beautifuly beach view, can recommend it.

10/10 Excellent

Colm

Stayed 1 night in Jan 2023

8/10 Good

Dorothy

Stayed 7 nights in Dec 2022

10/10 Excellent

holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean through out. Pool area amazing photos dont do it justice . When using the sunbeds you feel as if you are on the beach because of the view. Pool/pool bar staff went out of their way and you could aways have a laugh with them
Stayed 2 nights in Sep 2022

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea water was very cold
Stayed 4 nights in Jul 2022

10/10 Excellent

Helen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, great location - exceptional service - will return
Stayed 4 nights in Jun 2022

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
The hotel was lovely and clean, pool area lovely, nice view by the sea. The weather was cloudy but still got a nice tan. Great view from the room balcony. Room was lovely, could do with tea/coffee making facilities. Small fridge in the room. Beach bar staff/towel guy were amazing, couldn't do enough for you. Bar meals were delicious and very good value. Stayed many times before and always enjoyed breakfast. This time it had good variety but maybe English breakfast wasn't as good as before. Missed the tortilla. Overall, we had a wonderful time and we will be back.
Stayed 4 nights in Jun 2022

8/10 Good

Karim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach
Stayed 1 night in Jun 2022

8/10 Good

karen

Helpful reception staff. Sumptuous breakfast buffet. Nice poolside service.
Stayed 6 nights in Mar 2022

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good, but not 5 star.
Staff at check in were friendly and helpful. Reception areas are clean and modern and also the breakfast room. There is a sun terrace and pool on the next level. It’s well maintained and with great views. Unfortunately the bedrooms are a real come down. They are very tired and cheaply furnished . However, they are clean with reasonable bathrooms and we had a good sea view. I felt it was a little overpriced and much more a good 3 star…possibly 4 star but certainly not 5 star. However, clean, well positioned, friendly and with an excellent breakfast.
Stayed 1 night in Jan 2022

10/10 Excellent

Eliav

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place in fantastic location on beach
Amazing location, lovely set up, fantastic pool only thing missing is more tv channels with English
Stayed 2 nights in Jan 2022

6/10 Okay

john

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel in a fantastic location. We had a beach view room with a nice balcony. Only one lift was working which was annoying, but overall a great stay.
Stayed 4 nights in Nov 2021

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cristina is in a wonderful position next to Las Canteras beach. The view is great, the pool excellent, we have no complaints or issues.
Stayed 7 nights in Nov 2021

6/10 Okay

Dillon, Swindon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated, not a five star property. Only plus points breakfast and the view from the hotel bedroom . I am a hotel inspector and Hotel GM . If you want more in-depth details Don’t hesitate to contact me.
Stayed 2 nights in Nov 2021

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Recepción Hotel Cristina By Tigotan on Oct 4, 2021
Estimada Victoria, Gracias por su valoración! Deseamos volver a verla pronto. Un saludo, Hotel Cristina by Tigotán

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Norman

Business traveller
Liked: Staff & service
Did not meet my expectations
My neighbor room is noisy and I can barely hear it in my room. Old fashion style room, bathroom and toilet is separate and I don’t like it. Shower is not working well.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2020

8/10 Good

Felix

Liked: Staff & service
Stayed 1 night in Mar 2020

2/10 Terrible

bader

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible and shouldn’t be 5 star hotel.
Stayed 1 night in Nov 2019
Response from Hotel Cristina Las Palmas on Nov 6, 2019
Dear guest, Thank you for taking the time to review your recent stay with us. We apologise if your stay didn't reach your expectations. We hope you give us another opportunity soon. Kind Regards, Hotel Cristina Las Palmas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at Good Price
Very nice hotel. Large clean rooms (says single beds but definitely larger). Nice help full staff would definetly stay here again.
Stayed 2 nights in Oct 2019
Response from Hotel Cristina Las Palmas on Oct 18, 2019
Dear guest, Thank you very much for your nice comments. It's a pleasure to know you enjoyed your stay with us. We hope to welcome you back on your next visit to the city. Kind Regards, Hotel Cristina Las Palmas.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, the property is situated close to the beach with restaurants bars and shops also close by. Staff are friendly and helpful Toni in the bar especially and the reception staff helped us with a late check out that was much appreciated. Rooms are clean and tidy and were cleaned daily. Although the bed was very firm. And the pool bar shuts quite early which is a shame as it’s a nice space to have a drink in the evening. Ask for a sea view if you can you won’t be disappointed. Highly recommended.
Stayed 9 nights in Aug 2019
Response from Hotel Cristina Las Palmas on Oct 18, 2019
Dear guest, Thank you very much for taking the time to review your stay with us. It´s a pleasure to know you liked our location, friendly and helpful staff and the cleanliness of our rooms. We take note of your comment regarding the pool area in order to improve and offer a better experience to our guests. We hope to welcome you back on your next visit to the city. Kind Regards, Hotel Cristina Las Palmas.

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 9 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the most amazing view of the ocean. The balcony had a glass wind protector so you could both see the ocean and sun bathe comfortably. Rooms were kept immaculately clean by hotel staff. An incredible breakfast buffet that was outstanding in selection and quality was provided everyday from 6-11 am. The restaurant was superb and the Bar on the "Hall" floor was also excellent with friendly bar tenders.
Stayed 7 nights in Apr 2019
Response from Revenue Manager on Apr 15, 2019
Dear guest, Thank you very much for your nice review. It is a pleasure to hear such good words about our hotel, especially about our service and staff that works hard every day. We are happy to know that you enjoy our views and our restaurants. We hope we can be able to welcome you back soon. Kind Regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is great and the hotel is very comfortable
Stayed 7 nights in Mar 2019
Response from Revenue Manager on Mar 26, 2019
Dear guest, Thank you very much for your email. We are happy to know that you enjoy your stay with us, especially our location and service. It will be a pleasure to welcome you back soon. Kind Regards. Hotel Cristina Las Palmas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

4/10 Poor

maya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 5 Star hotel
The only good thing about the hotel is the location. Apart from that, it's old, outdated and overpriced. Breakfast quality is very poor. Elevators are slow. Room is cleaned at minimal level. I honestly don't understand how anyone could write a good review about it.
Stayed 4 nights in Dec 2018
Response from Revenue Manager on Jan 25, 2019
Dear Maya, Thank you very much for taking your time to write about your stay with us. We feel sorry to know that the experience with us didn´t match your expectations. Kind Regards

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with charming staff. They found out it was our 40th wedding anniversary and put a bottle of complimentary bubbles in our room. Beautiful room, spatacular setting. Truly great stay. Thank you
Stayed 1 night in Nov 2018
Response from Revenue Manager on Nov 9, 2018
Dear David, Thank you very much for your great puntuation and your nice review. We are happy to know that you enjoy your stay with us. We want to thank you for choosing our hotel for such an important date for you. We hope we can be able to welcome you back soon. Kind regards. Hotel Cristina Las Palmas