Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews of Hotel Concorde

4 out of 5
Hotel Concorde
Calle de Tomas Miller, 85, Las Palmas de Gran Canaria, Gran Canaria

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 575 reviews" "
Rating 8 - Good. 278 out of 575 reviews" "
Rating 6 - Okay. 131 out of 575 reviews" "
Rating 4 - Poor. 47 out of 575 reviews" "
Rating 2 - Terrible. 8 out of 575 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property but has a lot going for it! (We had low expectations due to some of the reviews) but were actually pleasantly surprised. Hotel is in a great location 2 mins walk to the beach and lots of great bars and restaurants. It’s quiet and yeh rooms are comfy and spacious ( if a little dated) but extremely clean really comfortable beds. Good shower and bathrooms too) there is a mini fridge and a hairdryer and you can also get beach towels at reception for a €10 euro deposit. Finally the rooftop terrace is sheltered with lots of sunbeds and parasols and theres a good sized pool (a bit chilly even may but definitely swimable!!) we really enjoyed our stay and for the money this is an excellent option and great base to explore lovely Gran Canaria.
Stayed 7 nights in May 2023
Response from Hotel Concorde**** on Jun 1, 2023
Dear Nigel, thank you for choosing us and taking the time to review your stay. We are delighted that everything met your expectations during your stay with us and that you appreciated our facilities and services so well. We put our best effort everyday to make our guests stay as pleasant as possible. We will pass your comments on to our team who will be very pleased to know that they helped to make your visit so enjoyable. The entire team look forward to welcoming you back for a future visit. Kind regards,

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for getaway right near the beach and all the shops.
Stayed 9 nights in Feb 2023
Response from Hotel Concorde**** on May 5, 2023
Dear Marguerite, we would like to thank you for choosing Hotel Concorde**** and taking some of your time to let us know your opinion, which is really important to us. We hope to receiving you in a soon future! Kind regards

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location close to the beach, bus station & tourist office with plenty of restaurants and little shops close by. Look out for the craft market on Fridays (I think). Clean, spacious, comfortable rooms. Plentiful breakfasts, evening meals for vegetarians unimaginative & limited.
Stayed 7 nights in Feb 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2022

10/10 Excellent

Helge

Very good
Stayed 1 night in May 2022
Response from D. Comercial on Jun 3, 2022
Thank you for your kind feedback. We hope you will visit us soon again.

8/10 Good

John archie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from D. Comercial on Feb 2, 2022
Thank you very much for your kind review, we hope you visit us again soon

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2022
Response from D. Comercial on Feb 2, 2022
Agradecemos su valoración. Esperamos nos visite nuevamente

8/10 Good

Sonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from D. Comercial on Feb 2, 2022
Muchas gracias por su amable valoración. Esperamos nos visite nuevamente.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room, as most are here. Lovely modern bathroom. All nice and clean.Staff we’re outstanding, as I needed assistance with something. Carmen, you’re a fabulous woman xxx
Stayed 7 nights in Jan 2022
Response from Hotel Concorde**** on Jan 12, 2022
Dear John, thank you for your staying in Hotel Concorde**** and taking some time to share your opinion! Thank you for your kind comments about our facilities and services and your kind words to our dedicated receptionist Carmen who does work hard to ensure that we deliver the best service and always meet your expectations. We hope to have the pleasure of seeing you in the near future. Kind regards

8/10 Good

Aleksandra

Travelled with group
Liked: Staff & service, room comfort
Not perfect, but quite good.
Good hotel. A bit old, but clean and near the center and the beach. If sleep with open window, it's really noisy in the morning, since windows look to the street. If sleep with closed window it's too stuffy.
Stayed 5 nights in Nov 2021
Response from Hotel Concorde**** on Nov 22, 2021
Dear Aleksandra, thank you for your stay with us and your review on Expedia.com. It is very important for us. We have taken notes of your impressions and we will check the best options to improve our service. Kind regards

8/10 Good

Christian

Liked: Property conditions & facilities, room comfort
Central location
Very good location. Average standard. Good breakfast.
Stayed 1 night in Nov 2021
Response from Hotel Concorde*** team on Nov 15, 2021
Dear Christian, thank you very much for your feedback! It is really important for us. We are so glad to know that you liked our centric location or our wonderful brakfast with a panoramic view to Las Canteras Beach. We hope to receive you again in a soon future when you come back to Las Palmas de Gran Canaria!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic located hotel.
Stayed 7 nights in Aug 2021
Response from Hotel Concorde**** on Aug 20, 2021
Dear guest, thank you for your stay in Hotel Concorde**** and your review on www.expedia.com. We are very happy to know that you enjoyed our centric location and our services We will be delighted to receive you again if your decide to come back to Las Palmas de Gran Canaria Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi criterio en general todo fue excellent
Stayed 10 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020
Response from D. Comercial on Aug 3, 2020
Gracias por su amable valoración

10/10 Excellent

Frawley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, breakfast and extremely nice staff.
Stayed 3 nights in Feb 2020
Response from Reservations Department. Hotel Concorde**** on Mar 11, 2020
Dear Frawley, thank you for your stay and your kind words! We are really motivated with your feedback and it will be an honor to receive you again in a soon future! Kind regards

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020
Response from Hotel Concorde**** on Feb 24, 2020
Thank you for your rate. With some explanation we could take action and check what happened to solve it out. We hope to receive you in a future to offer you a warm welcome! Kind regards

6/10 Okay

Verified traveller

Liked: Staff & service
Good location next to Paseo de las Canteras. Common areas need some refreshment. One lift was out of service.
Stayed 1 night in Dec 2019
Response from Hotel Concorde**** on Jan 9, 2020
Dear guest, thank you for your stay and your review. Your comments are really appreciated by all our staff so we could improve our facilities and services. At the moment we are changing the lifts for new ones. We hope we could receive you again! We will try our best to make you feel like at home! Kind regards

8/10 Good

Anil

Travelled with family
Liked: Cleanliness, staff & service
good location to the beach. helpful reception. nice rooms. good breakfast with excellent views of beach. only down points were a lot of noise from the closing of the heavy room doors. everything is made of tiles so the noise is amplified.
Stayed 7 nights in Dec 2019
Response from Hotel Concorde**** on Dec 31, 2019
Dear Anil, Thank you for your stay and your feedbak. We really appreciate your comments and it will be an honour to have you in the future in Hotel Concorde**** We will make as much as possible to make you feel like at home! Kind regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Concorde recommended
Hotel perfectly located within 10' walking distance from the Santa Catalina bus station and in 1' walk from the Las Canteras beach boulevard (around the corner) with beach and plenty of restaurants and music bars. Just bad luck that during our stay, one of the two elevators was out of order and the new 3rd elevator still under construction. Breakfast on the 6th floor with plenty of choices and a nice view over the bay. Nice pool on the roof top (7th floor). All in all, a hotel to be recommended.
Stayed 2 nights in Dec 2019
Response from Hotel Concorde**** on Dec 24, 2019
Dear Robert, thank you for your stay and sharing your experience! Your words are really appreciated by all our staff. We will be delighted to welcome you again in another visit! We will try our best to satisfy your needs! Kindest regards from Gran Canaria!

6/10 Okay

Mehdi

Travelled with family
Disliked: Property conditions & facilities
Basic service for a 4 star hotel. The Room was fair. The swimming pool is on the top roof with a highly dangerous opening on open air stairs. No way to stay with the kids. Breakfast was good. Fair price for the season.
Stayed 1 night in Aug 2019
Response from Direccion on Sep 3, 2019
Thank you very much for your comment. The management will review this topic,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from D. Comercial on Jun 26, 2019
Muchas gracias por su amable valoración!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Central, ideal for beach and town. Staff friendly and approachable. Very clean. Breakfast buffet style and lots of choice. But not the prettiest hotel, and very unlikely to have a view as the nature of the hotel. Good for a short break.
Stayed 7 nights in Feb 2019
Response from Hotel Concorde**** on Feb 18, 2019
Thank you very much for your post.

8/10 Good

Natalie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room as a base. Facilities were good such as hairdryer, safe and mini bar. Restaurant has wonderful views of the sea and had a wide variety of food to suit all palates. The rooftop area and swimming pool was lovely. Friendly, helpful and welcoming staff.
Stayed 4 nights in Nov 2018
Response from D. Comercial on Nov 20, 2018
Thank you very much for your kind assessment. We hope to have you in Hotel Concorde**** soon again.

8/10 Good

Khm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from D.Comercial on Dec 11, 2018
Muchas gracias por su amable valoración.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near beach and shops
Very convenient for beach, transport and all shopping, clean, decent breakfast, with great views from restaurant, also pool has nice views
Stayed 8 nights in Apr 2018
Response from D, Comercial on Apr 23, 2018
We are so happy that you enjoy your stay in Hotel Concorde****, thank you for your comment

4/10 Poor

Mohamed

Disliked: Staff & service, property conditions & facilities
An old hotel with good location
The hotel location is the best thing, but otherwise everything wasn't that good, the room is old fashioned but the toilet is renovated, the breakfast was the worst ever especially the coffee!! We asked for iron but they said they don't have one... and they can only send the clothes away for cleaning and ironing...!! And if you like to stay here please take your shower gel with you because the one at the hotel is very bad quality.
Response from Hotel Concorde**** on Apr 9, 2018
Tendremos en cuenta su comentario. Gracias.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Average Hotel, Amazing Location
Hotel was ok, but you don't stay at the Concorde for the hotel, you stay for the location. My room was closer to the sea, than most hotel rooms are to their own pool! Local restaurants, bars, facilities..... can't wait to go back. (Aircon did strip our throats dry though...)
Stayed 4 nights in Dec 2017
Response from Sales Department on Jan 20, 2018
Many Thanks, we hope to see you again in Hotel Concorde**** soon.

6/10 Okay

Ray, UK

Liked: Staff & service
Disliked: Room comfort
Great staff. Rooms could do with updating.
Very good location by the beach. Nice rooftop pool. Staff excellent. Poor aircon and musty smell in room.
Stayed 7 nights in Nov 2017
Response from mt on Feb 7, 2018
Muchas gracias por su comentario, esperamos recibir su visita nuevamente! Dirección Hotel Concorde****

10/10 Excellent

Rod, english lakes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you’re in Las Palmas de GC, this is the place.
Very comfortable and breakfast is out of this world. Here goes: pancakes, maple syrup, fried eggs, bacon, tomato, sausage, orange juice, tea, coffee, juices, champagne, melon, toast, yogurt, museli, corn flakes, boiled eggs, jamon, cheese, croissants, pain au chocolate, dates, apricots, omelette, I could go on. You won’t need to eat all day.
Stayed 4 nights in Nov 2017

8/10 Good

Mrs Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great location, super choice at breakfast,staff all pleasant and helpful, lovely terrace and pool. Only downside comments - air conditioning was ineffective and needs replacing, pool could be heated and lifts work faster. Nevertheless we would book this hotel again z had a great time there.
Stayed 9 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's main attraction is its location, right in the middle of one of the best and biggest beaches, and less than a hundred meters from the shoreline. The hotel itself is quite good, not exceptional, but good value for money. There is a small pool and sunbathing area on the roof, but most people will prefer the sea. The buffet breakfast was less satisfactory than the rest of the service - the food wasn't varied enough.

4/10 Poor

Ruth, UK

Disliked: Property conditions & facilities, room comfort
the good and bad
Great position , close to the beach 1 minute and also to one of the main squares , Downside , if the hotel had been classed as a 3 star then it would have been fine , it was not a 4 star. The room next to ours was being totally renovated so for 3 mornings we had builders working from 8 am . Whist we complained and were told they should not start until 11 M they still continued to work . If we had not had the builder noise issue and if the hotel was classed S 3 star then it would have been ok

10/10 Excellent

David, Nerja, Costa del Sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to bus stop
Getting around Las Palmas is confusing by bus. There are two bus services - one painted yellow and operating from the Guagua (pronounced wowa) Bus Stations around the city - the other is the Global Buses painted turquoise-blue and travelling from the San Telmo Bus Station to destinations all over the Island including the Airport. For the latter you must pay on the bus but for the Guagua buses you can buy a card which allows you 10 single journeys for 10€ and can be topped up with another ten journeys for 8.50€ at any Guagua bus station. It is used like an Oyster card in London. The Guagua Nos 1 & 2 travel north up the whole of Calle Tomas Miller to the bus stop across the street from Hotel Concorde. If you wish to travel south from the Hotel you must walk all the way back down the one-way street or go up from the bus stop a few metres to Calle Alfonso L Jones which takes you to the east (one bus stop further) to where all the buses go back down to the south but don't catch a No 2 it goes to the SW to a hospital and no where near to the east coast. The No 12 is the express which goes to Santa Catarina Bus Station and then on to San Telmo Bus Station and the No 1 takes you to the south through all the shopping streets near to the bus stations. Get a good large scale map (free from the information offices). Some show the major bus routes and the one-way streets. There is an open top tourist bus which you can get on and off all day long but it costs 25€ per person per day.

6/10 Okay

Jimmy

Disliked: Cleanliness
Good location for area of Las Palmas
The linen or towels were not changed until we asked the cleaner.

8/10 Good

Darren, Surrey uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the main restaurants and beach.
Nice hotel with great food, very comfortable. Only thing there's no parking at the complex.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and staff were courteous and helpful.
Breakfast was amazing. Great choice of food. You need to ask for towels for the beach and pool. No-one tells you they are available. Room cleaned every day. Fairly quiet, but a bit of noise in mornings with restaurant being above - chairs being moved.

6/10 Okay

Verified traveller

Close to beach, over priced
Great location - close to the beach and the tourist information office. However, facilities are very ordinary. We were offered a room that faced internally towards other rooms. Room lighting was poor. Room was located next to the passageway so could hear people at night as they passed the room. Hotel does not have parking facilities. Also didn't offer an iron (suggestion was to give it for dry cleaning and press). It didn't feel like a 4 star hotel overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fiona

Short family break with friends. Unfortunately friend lost passports, money etc from her room on first day. No view at all from either room, both looked out onto a wall. Friend requested a move and got a better room. Staff at reception were very nice. Dining room was hectic at breakfast due to large group, 80+, of children staying in hotel.

6/10 Okay

Verified traveller

Convenient location
Convenient location, nice breakfast.

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hen party, Manchester

Liked: Cleanliness, staff & service
Nice stay
The hotel is well situated to everything you would want to visit eg Catalina park, the beach,bars and restaurants. The hotel is alittle tired but clean and suited us. The breakfast was plentiful and the view from the restaurant was lovely. If you want a no frills' place to crash this is it.

6/10 Okay

Thomas

Liked: Cleanliness
I would rate as 3star

8/10 Good

Rene, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel close to the beach.
This is a good but not outstanding hotel. Facilities are good, bathroom, lifts, WiFi (free in rooms and lounge) modern and working. Food reasonable but not brilliant. Sandy beach two minutes walk, sea front with many places to eat of all types. Less convenient for the main town and historic old town which need bus or car. Friendly and helpful staff speak English, French, German. Nice atmosphere.

6/10 Okay

Catherine, Belfast

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean, staff were pleasant. Breakfast was disappointing All in all it felt like stepping back in time but not in a good way. Hotel decor looks and feels as if it hasn't been upgraded for forty years.

8/10 Good

Calum , Highlands Scotlad UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Staff very helpful and always pleasant Staff very helpful and always pleasant

10/10 Excellent

J Mc, Bristol

Liked: Cleanliness, staff & service, room comfort
Excellent Budget Hotel
Excellent if on a budget. Rooms are clean, secure and adequate for those who don't spend their day in the room. Rooftop pool and sundeck for those who seek somewhere quieter than the beach. Turn left out of the hotel and you are a minute from the beach. A wealth of bars and restaurants along the seafront. Turn right and the main street (Calle Thomas Miller) will lead you in the direction of many other bars, restaurants and plazas on either side. Prices probably were cheaper here than in the South of the island, as more locals than tourists in the area at the time of visiting (late June).

6/10 Okay

george, essex

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Food was very good and the staff helpful the hotel just seems tired and needs some TLC

10/10 Excellent

robert, Stevenage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Hotel good value for money All the staff excellent nothing Was to much trouble Only criticism buffet food Was warm not hot Will stay here again