Title: Sky Borges Hotel Alpenhaus - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2963984&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sky Borges Hotel Alpenhaus Travelers find a welcoming retreat at this family-friendly hotel where aromatherapy treatments refresh tired bodies and billiards provide evening entertainment ## Photo gallery for Sky Borges Hotel Alpenhaus ![Indoor pool - Sky Borges Hotel Alpenhaus (Gramado)](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/6e94f276.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Sky Borges Hotel Alpenhaus (Gramado)](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/cdc343d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Sky Borges Hotel Alpenhaus (Gramado)](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/3c0649d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Sky Borges Hotel Alpenhaus (Gramado)](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/750fd945.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily local cuisine breakfast - Sky Borges Hotel Alpenhaus (Gramado)](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/df2d019d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sky Borges Hotel Alpenhaus, in the heart of Gramado, welcomes families and solo travelers. Enjoy the indoor pool, spa treatments like aromatherapy or massages, stroll to nearby Covered Street, or unwind in the peaceful garden. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Free WiFi - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2963984&PinnedHotelID=2963984&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Deluxe Apartment ![Hypo-allergenic bedding, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/06c72d3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment 9.6 Exceptional 18 reviews ### Highlights Porch/lanai Soundproofed Air conditioning Heating Free cribs/infant beds Kitchenette LED TV Hypo-allergenic bedding - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Elite Suite, Kitchen ![Hypo-allergenic bedding, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/9cc3bced.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite, Kitchen ### Highlights Porch/lanai Separate dining area Soundproofed Air conditioning Heating Kitchenette LED TV Hypo-allergenic bedding - 463 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Quadruple Room, Kitchen ![Hypo-allergenic bedding, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/7a4f76e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, Kitchen 8.8 Excellent 3 reviews ### Highlights Porch/lanai Soundproofed Air conditioning Heating Free cribs/infant beds Kitchenette LED TV Hypo-allergenic bedding - 409 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Apartment ![Hypo-allergenic bedding, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2970000/2964000/2963984/c1a3dda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment 9.6 Exceptional 8 reviews ### Highlights Porch/lanai Soundproofed Air conditioning Heating Free cribs/infant beds Kitchenette LED TV Hypo-allergenic bedding - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bed and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Sky-Borges-Hotel-Alpenhaus.h2963984.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Sky-Borges-Hotel-Alpenhaus.h2963984.Hotel-Information) ## About the area Located in C A I C, a neighborhood in Gramado, Sky Borges Hotel Alpenhaus is in the entertainment district and near theme parks. Travelers who have shopping on the agenda can visit Gramado Covered Street and Gramado Central Avenue. Traveling with kids? Consider Igreja do Relogio and Gramado Tennis Club. [Visit our Gramado travel guide](https://www.expedia.ca/Gramado.dx181123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.36770%2C-50.87883&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tOa4zlVeM8Teby-KnGKSPssrBBc=) Avenida Borges De Medeiros 4206, Centro, Gramado, RS, 95670-000 ### What's nearby - Orchids Park \- 4 min walk \- 0.4 km - Expo Gramado \- 4 min walk \- 0.4 km - Gramado Central Avenue \- 15 min walk \- 1.3 km - Gramado Covered Street \- 19 min walk \- 1.7 km - Palace of Festivals \- 2 min drive \- 2.0 km ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 88 min drive ### Restaurants - ‪McDonald's - ‬13 min walk - ‪Wood Restaurante & Lounge Bar - ‬13 min walk - ‪Serenissima Panetteria - ‬11 min walk - ‪Kopenhagen - ‬11 min walk - ‪Hotel Pousada Querência - ‬3 min walk ## About this property ### Sky Borges Hotel Alpenhaus Family-friendly hotel near Gramado Central Avenue Gramado Covered Street is located near Sky Borges Hotel Alpenhaus, which provides free breakfast (local cuisine), a garden, and an arcade/game room. Treat yourself to a massage, aromatherapy, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a free kid's club. You'll also enjoy the following perks during your stay: - An indoor pool - Valet parking (surcharge), concierge services, and outdoor furniture - Luggage storage, smoke-free premises, and massage treatment rooms - A TV in the lobby, a 24-hour front desk, and a banquet hall Room features All 98 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Showers, free toiletries, and hair dryers - 28-inch LED TVs with cable channels - Porches or lanais, wardrobes/closets, and kitchenettes ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/41000000/40890000/40888400/40888358/280adbb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Palace Hotel Três Pinheiros - Pool - Breakfast included - Kids pool - Free WiFi 8.8 Excellent 1,008 reviews CA $83 CA $95 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=40888358&PinnedHotelID=40888358&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/40000000/39160000/39156500/39156482/42ca4dfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Premium Hotel Bavaria - Pool - Hot tub - Breakfast included - Free WiFi 8.6 Excellent 1,000 reviews CA $56 CA $65 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=39156482&PinnedHotelID=39156482&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/24000000/23520000/23511500/23511412/e6f9cb82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Centro Hotel & Spa Gramado City Centre - Pool - Breakfast included - Spa - Kids pool 8.2 Very good 388 reviews CA $99 CA $113 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=23511412&PinnedHotelID=23511412&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite | View from room](https://images.trvl-media.com/lodging/19000000/18590000/18584800/18584768/30834cfc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Valle Hotel Carniel - Pool - Breakfast included - Pet friendly - Free WiFi 8.6 Excellent 739 reviews CA $76 CA $88 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=18584768&PinnedHotelID=18584768&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18520000/18517800/18517711/ae926a24_edited_5fac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sky Gramado - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $48 CA $55 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=18517711&PinnedHotelID=18517711&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8200000/8195400/8195309/f7de66d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Ville Gramado Hotel Carniel - Pool - Breakfast included - Kids pool - Free WiFi 8.6 Excellent 523 reviews CA $46 CA $54 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=8195309&PinnedHotelID=8195309&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20380000/20375300/20375239/179383a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sky Serra Hotel Tirol - Breakfast included - Free WiFi - Air conditioning - Parking available 9.4 Exceptional 1,004 reviews CA $47 CA $54 total includes taxes & fees Feb 17 - 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Pool - Breakfast included - Spa - Kids pool 9.4 Exceptional 656 reviews CA $91 CA $104 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=65533064&PinnedHotelID=65533064&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Secured self parking on site (BRL 30 per day) - Secured valet parking on site (BRL 30 per day) - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 6:30 AM to 10:00 AM ### Things to do - Arcade/game room - Billiards/pool table - Free children's club - Full-service spa - Hot tub - Indoor pool - TV in common areas ### Family friendly - Arcade/game room - Free children's club - In-room kitchenette - In-room microwave - Indoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - In the mountains - Outdoor furniture ### Full-service spa - 6 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Pool access ramp on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - Banquet hall - Built in 2000 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 28-inch LED TV with cable channels ### Food and drink - Kitchenette - Limited room service - Microwave - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Heating - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: noon Late check-in subject to availability Late check-in fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests may contact this property in advance to reserve a baby stroller. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night - Service fee: 10 percent We have included all charges provided to us by the property. ### Optional extras - Secured self parking fee: BRL 30 per day - Secured valet parking fee: BRL 30 per day - Late check-in fee - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, mobile payments, and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Pool access available from 10:00 AM to 10:00 PM ### Property is also known as Alpenhaus Gramado Alpenhaus Gramado Hotel Alpenhaus Hotel Hotel Alpenhaus Hotel Alpenhaus Gramado, Brazil Prodigy Hotel Alpenhaus Gramado Prodigy Hotel Alpenhaus Prodigy Alpenhaus Gramado Prodigy Alpenhaus Prodigy Alpenhaus GJP Hotel Gramado Prodigy Alpenhaus GJP Hotel Prodigy Alpenhaus GJP Gramado Prodigy Alpenhaus GJP Hotel Laghetto Allegro Alpenhaus Gramado Laghetto Allegro Alpenhaus Gramado Laghetto Allegro Alpenhaus Prodigy Alpenhaus BY GJP Sky Borges Alpenhaus Gramado Sky Borges Hotel Alpenhaus Hotel Hotel Laghetto Allegro Alpenhaus Sky Borges Hotel Alpenhaus Gramado Sky Borges Hotel Alpenhaus Hotel Gramado ## Frequently asked questions ### Does Sky Borges Hotel Alpenhaus have a pool? ### How much does it cost to stay at Sky Borges Hotel Alpenhaus? ### Is Sky Borges Hotel Alpenhaus pet-friendly? ### How much is parking? ### What time is check-in at Sky Borges Hotel Alpenhaus? ### What time is check-out at Sky Borges Hotel Alpenhaus? ### Where is Sky Borges Hotel Alpenhaus located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sky Borges Hotel Alpenhaus Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 290 8 - Good 145 6 - Okay 63 4 - Poor 25 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### SERGIO RICARDO Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The facility offers different ways to enjoy, since comfortable rooms up to places to pratice sports. ##### SERGIO RICARDO Stayed 1 night in Jul 2025 ### 8/10 Good #### felipe Nov 3, 2024 Liked: Staff & service #### Boa Boa ##### felipe Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Junior Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities ..equipe bem preparada pra receber os hóspedes, café da manhã excepcional, piscina e jacuzzi com aguas quentes e limpas, quarto gigante, cama maravilhosa.. conforto do quarto e limpeza ... merece destaque e notas favoráveis.. gostamos de tudo.. cafezinho na recepção.. ##### Junior Stayed 3 nights in Dec 2025 ### 8/10 Good #### Raiane Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quarto limpo, ótimo chuveiro, o quarto poderia ter uma smart tv. A piscina não estava funcionando. ##### Raiane Stayed 1 night in Oct 2025 ### 4/10 Poor #### FLAVIO Oct 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto com filhote de barata provável ter ninho, café da manhã ótimo mas serviço muito ruim, hospedam mais gente do que comporta o café, alguns garçons olhando e não recolhendo pratos e quando faziam nem limpavam as mesas, café sempre com confusão de manhã. ##### FLAVIO Stayed 4 nights in Oct 2025 ### 4/10 Poor #### EDERSON J Oct 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Bom dia, A experiência foi muito ruim! Estive neste final de semana com a minha família e não gostamos da experiência. Elenco dois pontos que nos desagradaram: 1) A questão do café da manhã, pois o ambiente foi muito tumultuado com falta de produtos e funcionários atrapalhados; 2) E o principal, a camisa da minha esposa desapareceu do nosso quarto, e possivelmente ocorreu no momento da limpeza do quarto (que não deveria ocorrer, visto que ficamos uma noite apenas), pois estava próximo as toalhas que recolheram. Além disso, ao acionar os colaboradores do hotel não demonstraram nenhuma boa vontade em investigar o caso e tentar ver nos sacos das toalhas/lençóis sujos. Como não encontraram, sinalizaram que deveriam acionar a gerência e até o momento não tivemos retorno. Isso já se arrasta 5 dias desde quando reportamos e sempre precisamos ficar cobrando um retorno, não sendo demonstrada vontade de resolver o caso. 3) Piscina também não estava limpa. Enfim, experiência ruim pelo tratamento dado pela equipe de atendimento às duas situações, principalmente o segundo caso. ##### EDERSON J Stayed 1 night in Oct 2025 ### 10/10 Excellent #### ANGELICA Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto grande, confortável, limpeza impecável ##### ANGELICA Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Valdinei Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente, a familia adorou. ##### Valdinei Stayed 2 nights in Sep 2025 ### 8/10 Good #### Monica Sep 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel confortável. Nossa estadia no geral foi otima! Café da manhã formidável, porém ar condicionado do local não funcionava segundo atendimento. Quarto ótimo, amplo, excelente e cama confortável. Piscina ampla e bom estado. Camareira atenciosa e disponível. Já o atendimento na chegada e saida deixou a desejar. Tempo chuvoso ao chegar não teve o atendimento adequado, pois não havia ninguém para recepcionar e dar suporte ao descarregar as malas. Sendo que no interior nos deparamos com 3 recepcionistas conversando e sem fazer nada. A mesma coisa foi ao sair, sem ninguem para dar o suporte para levar as malas até o carro. O pessoal também no balcão da recepção poderia ser um pouco mais cordial e simpático. Todos com semblantes fechados tanto ao chegar como ao sair. Ficamos 4 dias hospedados por isso conseguimos observar bem a funcionalidade do hotel no geral. ##### Monica Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Valerio B OLIVEIRA Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otima ##### Valerio B OLIVEIRA Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Charles Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Férias TOP Hotel muito confortável, café da manhã muito bom com pães quentes, bolos, salgados, sucos e frutas. Obs: Para ir até o centro e bom pegar Uber. Da em torno de 6 a 9 reais cada corrida e chega em 5min. Se tiver disposto a ir andando também e possível, só que eu não fui. Pontos negativos: durante a noite, alguém ficava arrastando móveis e fazia muito barulho. Outra situação, o aquecedor do quarto eu não consegui regular na válvula mesmo 100% fechado ele ainda estava em funcionamento. Meu primeiro dia passei muito calor durante a noite, ventilador não funcionava e ar condicionado fazia um barulho ferrado. Para quem tem dúvida sobre o UBER, você consegue ir para todos os lugares tranquilamente. Voltaria a ficar no Hotel, com certeza. ![](https://a.travel-assets.com/ugc/hotel-reviews/df0b5e7f-f32f-4316-ba26-eced26f73b00-1756651311807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a412853f-f665-4890-a4dd-30df41786778-1756651349086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b724dc24-135e-4059-878d-c3754c3c6f30-1756651349032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/396f1a12-4955-466c-82f2-cff88b6ed9fc-1756651346832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Cassiano Aug 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nossa estadia foi muito boa, equipe bem atenciosa, cafe da manhã muito bom, infraestrutura do hotel tambem boa. ##### Cassiano Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dalila Aug 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viagem Surreal... Primeira noite ao amanhecer abri a janela a névoa que alcançava a copa das araucárias e penetrava na floresta foi SURREAL maravilhoso...foi a terceira vez em Gramado e não troco este hotel por nem um outro... quarto muito espaçoso e confortável café da manhã maravilhoso...equipe atenciosa...enfim fiquei 6 dias voltarei novamente e recomendo muito ...quarto 220 torre 2🙂‍↕️ ![](https://a.travel-assets.com/ugc/hotel-reviews/da0da45c-a708-454b-a516-788e575a3a0d-1755531254661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a93e3a42-88cf-4607-a7e3-6ad9139bc4f7-1755531254449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20e62cda-5641-4e78-907f-1bdf625cca99-1755531255344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dalila Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### MARCO AURELIO Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muito bom ##### MARCO AURELIO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### michelen alexandrina de Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muito bom ##### michelen alexandrina de Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Karen Kreipel Da Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é conforme o apresentado pelas fotos. Os quartos dispõem de uma micro cozinha com frigobar, microondas e pia. As camas são confortáveis, o chuveiro quente, ar condicionado frio e quente. Os atendentes foram cordiais. Não temos do que reclamar da nossa estadia. O hotel entrega o que apresenta. Café da manhã gostoso, tem bastante opções e atende perfeitamente. ##### Karen Kreipel Da Stayed 3 nights in Jul 2025 ### 8/10 Good #### RODRIGO Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom. Sugiro mais funcionários para check-in Quarto, café da manhã e limpeza muito bons. Pessoal atencioso. Ponto negativo em nossa experiência: havia apenas dois atendentes no momento do check-in. Muitos carros estacionados na frente do hotel. Tive que guardar o carro na garagem e subir um lance de escadas com as malas, até chegar no elevador. ##### RODRIGO Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Solange Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hospedagem Ótimo custo benefício. Ponto alto, o banho... ##### Solange Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marcondes Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito boa. ##### Marcondes Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Daniela Jul 28, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decepcionante Atendimento dos funcionários muito abaixo do mínimo a se esperar de um hotel,cafe com poucas opções, salgados frios,carpete dos corredores com odor forte! Lareira em pleno inverno desligada e informado pelos funcionários que nao iriam ligar por ter pouca lenha e a temperatura teria q estar abaixo de 8°C para ligarem ,no dia fazia 12°C!Incrível o hotel prefere que seus hóspedes saiam do hotel pra poupar a lenha, ao invés de atender bem e ofertar seus serviços, oferecer um ambiente agradável ,comidas e bebidas no próprio hotel!!! ##### Daniela Stayed 1 night in Jul 2025 ### 10/10 Excellent #### silene Aparecida Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otimo ##### silene Aparecida Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Adeval luis Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilhoso Incrível, atendimento muito bom, instalações limpas e perfeitas. Café da manhã farto e variado ##### Adeval luis Stayed 3 nights in Jul 2025 ### 6/10 Okay #### raquel Jul 2, 2025 Liked: Cleanliness, staff & service, room comfort O café bem razoável, precisa melhorar. Chuveiro otimo ##### raquel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gabriela Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimos dias hospedados no SKY Hotel incrível, os funcionários sempre atenciosos e o café da manhã de cinema Com uma vista incrivel ##### Gabriela Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Bruno Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto bom, atendimento excelente da parte dos funcionários. Muito grande o local e alguns quartos bem longe e com elevadores com problemas. Café da manhã sem muita qualidade mas com bastante variedade ##### Bruno Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Garden Inn Minneapolis Downtown](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Hilton-Garden-Inn-Minneapolis-Downtown.h2351476.Hotel-Information) > > [Cheap Hotels in Shinjuku](https://www.expedia.ca/Shinjuku-Tokyo-Hotels-Cheap-Hotels.0-n179168-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Piece Hostel Sanjo](https://www.expedia.ca/Kyoto-Hotels-Piece-Hostel-Sanjo.h10435680.Hotel-Information) > > [Hotels near Rouge Hill Station](https://www.expedia.ca/Rouge-Hill-Station-Hotels.d6212504.Travel-Guide-Hotels) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [The Bruce Hotel](https://www.expedia.ca/Stratford-Hotels-The-Bruce-Hotel.h15855417.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Rome Cavalieri, A Waldorf Astoria Hotel](https://www.expedia.ca/Rome-Hotels-Rome-Cavalieri.h14941.Hotel-Information) > > [Chateau Versailles](https://www.expedia.ca/Montreal-Hotels-Chateau-Versailles.h454388.Hotel-Information) ### Flights > [Flights from Dawson Creek (YDQ) to Prince George (YXS)](https://www.expedia.ca/lp/flights/ydq/yxs/dawson-creek-to-prince-george) > > [Flights from Parañaque (MNL) to Richmond (YVR)](https://www.expedia.ca/lp/flights/mnl/yvr/manila-to-vancouver) > > [Flights from Dorval (YUL) to San Jose (SJC)](https://www.expedia.ca/lp/flights/yul/sjc/montreal-to-san-jose) > > [Flights from Mississauga (YYZ) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/yyz/buf/toronto-to-buffalo) > > [Porter Airlines](https://www.expedia.ca/Porter-Airlines-Flights.cPD.Travel-Guide-Airlines) > > [Flights from New Delhi (DEL) to Richmond (YVR)](https://www.expedia.ca/lp/flights/del/yvr/delhi-to-vancouver) > > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > > [Flights from Mississauga (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from windsor airport](https://www.expedia.ca/lp/airports/yqg/flights-from-windsor-airport) > > [Flights from Dorval (YUL) to Konavle (DBV)](https://www.expedia.ca/lp/flights/yul/dbv/montreal-to-dubrovnik) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Taoyuan City (TPE) to Sa Khu (HKT)](https://www.expedia.ca/lp/flights/tpe/hkt/taipei-to-phuket) ### Activities > [Things to do in Al-'Ula](https://www.expedia.ca/Things-To-Do-In-Al-Ula.d6131697.Travel-Guide-Activities) ### Packages > [Dominican Republic](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/50/Dominican-Republic) ### Vacation Rentals ### General