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Reviews of Quality Suites

2.5 out of 5
Quality Suites
769 Woody Dr, Graham, NC

Reviews

7.4

Good

Rating 10 - Excellent. 117 out of 386 reviews" "
Rating 8 - Good. 114 out of 386 reviews" "
Rating 6 - Okay. 75 out of 386 reviews" "
Rating 4 - Poor. 44 out of 386 reviews" "
Rating 2 - Terrible. 36 out of 386 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Overall, just kinda run down.
Stayed 2 nights in Apr 2024

4/10 Poor

Destin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

William

Stayed 1 night in Feb 2024

10/10 Excellent

Nataelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice I would recommended and definitely go there again
Stayed 5 nights in Mar 2024

4/10 Poor

Yorubie, burlington

Disliked: Property conditions & facilities
Roaches in my room
Stayed 1 night in Feb 2024

4/10 Poor

brett

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I booked this hotel specifically for the pool for my kids but it is under repair. That should have been addressed ahead of time.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 1 night in Dec 2023

10/10 Excellent

Earlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Michael Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I don't know what good buying trip insurance is when it's not honored when you need it. I needed to change my reservation cuz my family changed plans on me. Anyway hotel wasn't flexible. Not a bad place. Absolutely bad location. Nothing attractive nearby. Room was ok. Breakfast was on the low end of acceptable. Bland. Cold eggs and cold sausage gravy with not much sausage, and even colder biscuits. Basically no one bothering about details.
Stayed 2 nights in Nov 2023

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times before today. My room was old shabby looking. The furniture needs to be change and I did not like that. I wasted my points on a room that I could have kept for some other time.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Nov 2023

2/10 Terrible

Cephus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Roaches in the room .. Charged for towels that were washed with . Housekeeping is rude . Front desk is rude and nosey .
Stayed 2 nights in Nov 2023

2/10 Terrible

Chiharu

Business traveller
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good. The bed and room were great. Staff very friendly. The outside of the hotel needs a facelift. The outside doors will not open with the keys, looks like keypads are broken. Breakfast was very nicely set up. Overall a very nice hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodating staff. Good place to stay. Recommend it.
Stayed 3 nights in Oct 2023

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

tilde

Stayed 2 nights in Apr 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pricey. Clean and comfortable no frills. Needs some updating and general maintenance.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Benjamin

Stayed 1 night in Sep 2023

4/10 Poor

Cephus

Disliked: Staff & service
T
Stayed 1 night in Sep 2023

8/10 Good

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Everything was good but the pet policy is extremely limiting - about to the point that they are better to mark themselves as not pet friendly. Keeping pets in crate/kennel and supervised at all times is unnecessary
Stayed 1 night in Sep 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the gr
Stayed 1 night in Sep 2023

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms. Only thing we didn’t like was the sofa bed. It has no mattress and you feel the bar laying on it.
Stayed 1 night in Aug 2023

4/10 Poor

marion

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The pool is closed indefinitely. They actually told us the former poolman had died in March and they had not replaced him. Booked hotel primarily for the pool as I was traveling with kids. Had to go through the lobby to enter room which was great, but they do not air condition the hallways which were hot and humid since it was over 90 degrees outside. Included breakfast is very limited, the scrambled eggs were gross and the apple juice tasted watered down. We needed linens for the pull out sofa, and we had to go down to the lobby to get them, they did not bring them to us. The hotel map shows vending on all floors but it is only on the first floor. The ice machines have a sign saying you can only get enough ice to fill the ice bucket in the room or they will charge you $20. Coffee is not in the lobby 24 hours as advertised. The bushes around the hotel are trimmed so badly, they have no leaves only brown sticks, and they need to clean the cigarette butts out of the area.
Stayed 1 night in Aug 2023

10/10 Excellent

Monte

Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in without issue. Slept in a nice bed. Checked out without issue next morning.
Stayed 1 night in Jul 2023

6/10 Okay

Kim

Stayed 3 nights in Jul 2023

6/10 Okay

Felix

Stayed 1 night in Jul 2023

2/10 Terrible

Tracelle

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It was really hot and the air conditioner did not work well. One of the staff members stole my phone.
Stayed 1 night in Jul 2023

10/10 Excellent

Kiesha, Sumter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2023

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Fitness room and pool were closed. The sign said closed for Covid. I wish I had known; I enjoy these amenities.
Stayed 3 nights in Jun 2023

10/10 Excellent

ZANDRA E

Stayed 1 night in Jun 2023

8/10 Good

Darel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with the charges.
The stay wasn’t bad but the way they charged me was ridiculous. They would charge us before our stay was over and then credit us and then charge us again it was really confusing and we were unhappy with the way they handled our situation and we probably won’t be staying there again. Because of the way they handled our money.
Stayed 11 nights in Jun 2023

8/10 Good

Lucy

Stayed 2 nights in Jun 2023

4/10 Poor

Glennon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The place was clean, but shabby. The beds in the room were quite comfortable, but the fold-out bed in the suite was in bad shape. The gym was small and unimpressive. The breakfast lacked any sort of meat (bacon, sausage, etc.). However, it did have a waffle maker.
Stayed 1 night in Jun 2023

6/10 Okay

Dallas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad Bath room
Checked in, notifying clerk that I suffered from sleep aphonia and required a quiet room. I was placed on the interstate side of the motel. Had requested a handicap room when making reservations but it was not made available to me. Informed clerk that both my wife and I have extreme problems getting up from low toilets and was informed that toilets' were the High type. Not so much. Had two problems with toilets, 1. hanging chad seemed to reach the water causing me to have to lean over to keep dry. I am severely arthritic and getting up from an extreme sitting or kneeling position is not only painful, but requires assistance.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Stayed 1 night in May 2023

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Will stay again.
Stayed 1 night in Jun 2023

2/10 Terrible

Pamela

Business traveller, Travelled with partner
It was dark and depressing, filthy and rundown.
Stayed 1 night in May 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I've never been asked for a security deposit before fron a hotel, nor was it shared with me how its returned. Just curious. We had a great stay, the young woman who ran the breakfast area was very kind and a great host!
Stayed 2 nights in May 2023

2/10 Terrible

Tiffany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the worst hotel I’ve ever stayed in. When we first entered the informed us they were having issues with the air conditioning unit so it’s really hot in the lobby. The room temp was fine. Entering the room in reaks of a urine smell. I reserved a suite, so I’m thinking it’s going to be a division in the bed and the sofa bed. It’s not. The sofa bed is really small and filthy. The sofa bed had roaches on it. We needed up moving to another hotel because it was horrendous.
Stayed 2 nights in May 2023

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, property conditions & facilities
I would recommend this property
Stayed 1 night in May 2023

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 4 nights in May 2023

2/10 Terrible

John

Stayed 2 nights in Apr 2023