Title: Jacy'z Hotel & Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=181065&destination=Gothenburg%2C+V%C3%A4stra+G%C3%B6taland+County%2C+Sweden&selected=71799522&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jacy'z Hotel & Resort Travelers enjoy American cuisine for lunch or dinner and rejuvenate with body scrubs while staying in ultimate comfort near Nya Ullevi Stadium ## Photo gallery for Jacy'z Hotel & Resort ![2 indoor pools, seasonal outdoor pool, sun loungers - Jacy'z Hotel & Resort (Gothenburg)](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/2ab2b7a0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 indoor pools, seasonal outdoor pool, sun loungers - Jacy'z Hotel & Resort (Gothenburg)](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/b9162d9e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; French cuisine - Jacy'z Hotel & Resort (Gothenburg)](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/2c5c7ae7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Jacy'z Hotel & Resort (Gothenburg)](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/652fccdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Jacy'z Hotel & Resort (Gothenburg)](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/5da98962.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Liseberg Amusement Park, Jacy'z Hotel & Resort provides a luxurious retreat with four bars and complimentary in-room WiFi. Guests can unwind at one of the indoor pools or start their day with breakfast at one of three on-site restaurants. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 16 - Mar. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=71799522&PinnedHotelID=71799522&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Dark at Jacyz No windows ![Dark at Jacyz No windows](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/29663fe7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Dark at Jacyz No windows 8.8 Excellent 55 reviews ### Highlights Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 156 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Small at Jacyz ![Small at Jacyz](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/d84793a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small at Jacyz 9.2 Wonderful 129 reviews ### Highlights Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead Hair dryer - City view - 156 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Medium at Jacyz ![Medium at Jacyz](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/00a045b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium at Jacyz 9.4 Exceptional 91 reviews ### Highlights Separate sitting area Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead - City view - 237 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Large at Jacyz ![Large at Jacyz](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/632f6c7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large at Jacyz 9.4 Exceptional 28 reviews ### Highlights Separate sitting area Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead - 344 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Dark at JQ No windows ![Dark at JQ No windows](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/bb35048a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Dark at JQ No windows 8.6 Excellent 4 reviews ### Highlights Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 138 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Large at JQ ![Large at JQ](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/5fdffa90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large at JQ 9.4 Exceptional 16 reviews ### Highlights Separate sitting area Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead - 344 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Medium at JQ ![Medium at JQ](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/b2c58835.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium at JQ 9.4 Exceptional 67 reviews ### Highlights Separate sitting area Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Small at JQ ![Small at JQ](https://images.trvl-media.com/lodging/72000000/71800000/71799600/71799522/34011f72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small at JQ 9.0 Wonderful 4 reviews ### Highlights Heating Flat-screen TV Blackout drapes/curtains Premium bedding Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 156 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGothenburg-Hotels-Jimmyz.h71799522.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGothenburg-Hotels-Jimmyz.h71799522.Hotel-Information) ## About the area Located in Gothenburg, Jacy'z Hotel & Resort is in the city center. Poseidon Statue and Haga Church are local landmarks, and some of the area's attractions include Liseberg Amusement Park and Gothenburg Tramway Museum. Alfie Atkins Cultural Centre and Maritima Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Gothenburg travel guide](https://www.expedia.ca/Gothenburg.dx1366) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C57.70570%2C11.99341&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Scc5_vMbwP-V1n-Rg5qUOdXnuqI=) Drakegatan 10, Gothenburg, Västra Götaland, 412 50 ### What's nearby - ![Gothenburg city](https://images.trvl-media.com/place/6080145/d8a1d0ba-fd75-4c62-800d-2b1e7bfb2ca7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nya Ullevi Stadium 6 min walk \- 0.5 km - ![Liseberg Amusement Park featuring rides](https://images.trvl-media.com/place/6080153/1573807f-ac79-42cf-8190-226a34150e5e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Liseberg Amusement Park 14 min walk \- 1.2 km - Scandinavium 10 min walk \- 0.9 km - Gamla Ullevi Stadium 10 min walk \- 0.9 km - Swedish Exhibition and Congress Centre 11 min walk \- 0.9 km ### Getting around - Ullevi Södra Tram Stop 8 min walk - Liseberg Station 11 min walk - Landvetter Airport (GOT) 22 min drive ### Restaurants - Archie's på Jacy'z 1 min walk - Danilo Restaurang Bar & Café 10 min walk - Evolushi 9 min walk - Pachanga Pool Club 2 min walk - Gogogaga 1 min walk ## About this property ### Jacy'z Hotel & Resort Luxury hotel near Liseberg Amusement Park Nya Ullevi Stadium is located near Jacy'z Hotel & Resort, which provides a free breakfast buffet, dry cleaning/laundry services, and 4 bars. Take some time to relax at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center. You'll also enjoy perks such as: - 2 indoor pools and a seasonal outdoor pool, along with sun loungers - Self parking (surcharge), an electric car charging station, and table tennis - Smoke-free premises, a banquet hall, and concierge services - An elevator, coffee/tea in the lobby, and bicycle parking - Guest reviews give top marks for the helpful staff Room features All 233 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi. Extra amenities include: - Rainfall showers, free toiletries, and hair dryers - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/92000000/91560000/91550600/91550515/a8699044.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clarion Hotel Draken Gothenburg City Center - Breakfast included - Spa - Pet friendly - Free WiFi 9.2 Wonderful 4,097 reviews CA $157 CA $176 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=91550515&PinnedHotelID=91550515&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/600000/598700/598664/4a2355e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Scandinavia Hotel Gothenburg City Center - Spa - Free WiFi - Restaurant - Gym 9.2 Wonderful 3,289 reviews CA $139 CA $156 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=598664&PinnedHotelID=598664&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/24800/24747/ff7c0f88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gothia Towers & Upper House Centrum - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 5,829 reviews CA $184 CA $206 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=24747&PinnedHotelID=24747&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner, brunch served; 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includes in/out privileges) ### Food and drink - Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - 3 restaurants - 4 bars/lounges - Coffee and tea in common areas ### Restaurants on site - Archie's - Gaby's - GOGOGAGA ### Things to do - 2 indoor pools - 24-hour health club - Billiards/pool table - Full-service spa - Seasonal outdoor pool - Table tennis ### Family friendly - 2 indoor pools - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 18 meeting rooms - 24-hour business center - Conference center (1,658 square feet of space) - Coworking space ### Outdoors - Pool loungers ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - 24-hour room service - Minibar ### More - Heating - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of SEK 300 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Covered self parking fee: SEK 350 per day (in/out privileges) - Pet fee: SEK 300 per accommodation, per stay - Service animals are exempt from fees - Facilities fee: SEK 195 per person and includes use of: spa; swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention The seasonal pool will be open from July 02 to August 05 Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Jacy'z Hotel Resort Jacy'z Hotel & Resort Hotel Jacy'z Hotel & Resort Gothenburg Jacy'z Hotel & Resort Hotel Gothenburg ## Frequently asked questions ### Does Jacy'z Hotel & Resort have a pool? ### How much does it cost to stay at Jacy'z Hotel & Resort? ### Is Jacy'z Hotel & Resort pet-friendly? ### How much is parking? ### What time is check-in at Jacy'z Hotel & Resort? ### What time is check-out at Jacy'z Hotel & Resort? ### Where is Jacy'z Hotel & Resort located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jacy'z Hotel & Resort Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 9.2 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 1,776 8 - Good 421 6 - Okay 126 4 - Poor 43 2 - Terrible 53 ## Reviews ### 10/10 Excellent #### Sonya Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Had an amazing stay and time at Jacy’z. I Would highly recommend it to anyone needing a break, didn’t even need to leave the hotel as it had everything. Taha at reception made the stay exceptional and honestly, I’m already looking to come back! Amazing service provided by Taha and Jacy’z would not be Jacy’z without him. ##### Sonya Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Shaena Nov 17, 2025 Liked: Cleanliness, staff & service, amenities From check in to last day it was impeccable, staff where so kind and helpful, rooms where beautiful, spotlessly clean and so aesthetic, the spa was insane, if you do anything, just go do this spa, absolutely incredible! The pools/saunas/atmosphere/staff/food/drinks everything was just incredible! ![](https://a.travel-assets.com/ugc/hotel-reviews/d7dbb096-825c-4950-8111-9ecf2eabf5ac-1763399979735.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8b14eb4d-920d-44bf-8f22-9d49efd6159f-1763399979963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11b31e1f-743b-479b-808c-38f9f6c76728-1763399980156.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5cb9571-71de-408b-954c-5f4696eeb5fb-1763399980018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shaena Stayed 1 night in Nov 2025 ### 10/10 Excellent #### larsen Peter Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super friendly staff, nice clean conditions, will stay again for sure ##### larsen Peter Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christian Sep 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay there again Very nice stay. Hotel really surprised me positively. Great atmosphere, nice room, great dinner at the Asian restaurant and - for hotel standard - good gym. ##### Christian Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Linda Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were spotless, and the bed was incredibly comfortable and spacious. The spa was wonderfully relaxing and enjoyable — I only wish they offered treatments as well. The staff were exceptionally helpful and polite, making the stay even more pleasant. Overall, I absolutely loved my time here! ![](https://a.travel-assets.com/ugc/hotel-reviews/3ca84381-ae18-4442-adc8-99bd6ca98564-1759673520874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e41a717-b0e6-4cfa-9f7f-fa11c861abf6-1759673521263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc909a91-888c-4860-87f9-5ebd6bbd49bd-1759673521329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Olivia Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Defo stay again! Everything was amazing. So many bars and restaurants in one place. Indoor and outdoor pools. Relaxation areas. ##### Olivia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Amy Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a great stay. Beautiful hotel, easy check in and loved the spa experience. Room was very quiet and clean. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/5ad82f6d-8ec1-46e7-a66b-ebdba57161b1-1751892464916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/05508de5-7f65-4b15-af07-29746de8b2b6-1751892472914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/62213e2c-6f0e-4ae9-b7ba-20b264f99e09-1751892475181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Maria Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay Very nice and ambient hotel Food and beverage are outstanding Lovely atmosphere Beautiful spa ##### Maria Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ruwaila Feb 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing stay Amazing everything was so good! clean hotel with incredible facilities, beautiful place and friendly staff ##### Ruwaila Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Phil Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, had a great stay, it is a bit of a walk to the centre of town, about 25 mins, but otherwise excellent, the breakfast spread is probably the best I’ve seen anywhere and I’ve travelled a lot. Overall excellent. ##### Phil Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Monique May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a fantastic stay here at Jacy'z and it was my second visit. On this visit it was quite quiet, which I enjoyed, particularly as I had a chance to participate in all the amenities in a calmer atmosphere. Friendly and hard-working staff. ##### Monique Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loove it Love this place. Clean, comfortable, nice vibe, good breakfast. The only negative thing I can think of was the small towels and the location being a bit far from the city. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lisa Jun 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service 5 star service. Highly recommend. I would come back no hesitation. ⭐️ ##### Lisa Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Danielle May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jacy'z loves up tk the hype and more! What can I say.. This hotel certainly lives up to the Hype this drew me to book Jacy'z. Booked an overnight stay with use of spa. Decor is out of this world, facilities, great music in general areas. Staff are helpful and friendly. Highly recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/e488874e-1d6b-4361-8d22-2b5c3f5f9ec7-1746598898829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/142968d3-c57d-4d13-93ec-cf2e1180654f-1746598898946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/97c4c3cf-0d12-4c69-b246-45a7f617da58-1746598898790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57e8fde6-2529-43fe-9ddf-d2875feb0597-1746598901224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danielle Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Bennise Mar 8, 2025 Liked: Staff & service, amenities, property conditions & facilities The service was welcoming, housekeeping was helpful. The dark room experience was 10/10 you just don’t know how needed it is until you book it!!! ##### Bennise Stayed 1 night in Mar 2025 ### 6/10 Okay #### Esther Feb 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Overall average, staff were not really helpful, staff was not welcoming. Clean room ##### Esther Stayed 1 night in Feb 2025 ### 8/10 Good #### debbie Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay and only improvements would be a phone in the room as if anything wrong in room you have to physically go to reception. Everyone getting spa time at the same time of day is too much and should be spread out to avoid crowding. I would point this out at check in and offer upgrades at that point if required. ##### debbie Stayed 2 nights in Mar 2025 ### 8/10 Good #### Simone Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning hotel The stay was very good. The spa was stunning. It was very busy so nowhere to rest as all beds were taken. There was no tea or coffee facilities in the room. The bar is expensive too! Our check in wasn’t great, there was no explanation how to use the lift, what floor our room was on, if the spa access was valid on the second day and what time, we had to keep pestering, basic information should be explained at check in. Also our session was 3:15 but only checked in at 3 so had to rush to get to spa to get our 2 hours. But overall worth the trip, the hotel is beautiful! ❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/B9882F69C5562C61E0AF480FCC9F75D222BE23AF1741889221768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7FFD0209E3A2ACA49C42657AA23B03A2DC383C1C1741889222831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Simone Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Vivienne Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience. Only stayed at the hotel for 1 night but I tried to experience majority of things going on. Part of my night included two hours in their pool club, access to steam room, sauna, heated pool(s), service on day beds. Although because it does get quite busy it's hard to get a day bed near the upstairs pool, but if you want quiet there is a fire room away from the pool which has an ample amount of day beds. Staying in the medium JQ room which is higher up in the building, great design, able to cast to TV, and connect to Bluetooth speaker, mini bar (prices weren't too bad). Bed was interesting, it was a little softer than I would like but that's down to personal preference. Didn't get to experience the JQ bar, I believe it's closed certain days of the week. Had dinner at the Gogogaga restaurant, wasn't really a fan of the food. The drinks were good. Drinks at the lobby bar was nice, background music and can play games with friends I definitely would stay again. I would like to try the large rooms, and try the Jacyz rooms (which are lower in the building so don't have much of a view but are cheaper) ##### Vivienne Stayed 1 night in Apr 2025 ### 8/10 Good #### Rennie Mar 17, 2025 Liked: Cleanliness, amenities Where do I start ... overall the place was lovely the hotel room was really nice clean , the decor was really nice the atmosphere was amazing the staff was amazing except one at the restaurant he refused to give us food and said to us that we were over fully booked thank God there was a nice gentleman in the mini bar I didn't catch his name but he was so helpful and we sat at the mini bar and then he made sure that we got a space to sit down in the actual restaurant and we was able to actually have some food. its a shame alcohol wasn't allowed in the rooms only in the spa , also I wasn't happy that there wasn't no shops around so in the middle of the night if I wanted something to eat there wasn't nothing to eat. I also would say why don't the rooms have a usc c port and a usb port as that a universal thing and it would be easier to charge your phone or tablet. I did not appreciate going downstairs speaking to someone behind the desk for them to see what I look like asking them for towels because we ran out they took an hour to come up and bring the towels when we got the towels they were hand towels which we asked for body towels which wasn't unacceptable. ##### Rennie Stayed 1 night in Mar 2025 ### 6/10 Okay #### Jessica Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Staff give different prices :( A stunning hotel with a great atmosphere. Games, table tennis, shuffle boards, pool table and interactive golf all free of charge. Complimentary tea/coffee/water on level 3\. Room was clean, comfortable & had robe and flip flops provided. Close-ish to town centre (15-20 mins walk). We also had the option for late check out until 1pm (100SEK/ £8 per extra hour). Be aware that Archie’s restaurant is only open Fri-Sun, but you can have Archie’s food in the lobby area for the other days. Great cocktails at Gogogaga skybar. Cons: We were denied being served at the pool club due to our session being almost over (It was 4:50pm. We still had 25 minutes and only wanted 2 cocktails). Later that eve, we asked if we could change the pool access time for the next day to a later time slot & were told we had to pay £28pp to create a new booking. The lady at reception said if we had asked at check in, it would have been free. I was a bit annoyed considering this wasn’t given as an option at check in,nor did I feel I had to make a new booking considering this was included in our stay. To make matters worse, we ended up paying for the later time slot but at check out were told by a different receptionist that we didn’t have to make another booking & it could have been moved for 100 SEK/£8\. We didn’t get the money refunded. ##### Jessica Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Samina Nov 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was great, staff are very kind and attentive. Bar staff however wanted to charge me for water but I got it free from the restaurant. Breakfast didn’t have many warm options. The hotel itself is beautiful with many things to do. The rooms and lobby area are clean. Overall the stay was fantastic ##### Samina Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tracy Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and unique ambiance, wonderful amenities, excellent breakfast and great location. Would highly recommend. ##### Tracy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Edward Mar 12, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The atmosphere made hotel seem as world in itself. Great pools with views and great vibes during the night session at the pools. ##### Edward Stayed 1 night in Mar 2026 ### 10/10 Excellent #### Galina Mar 8, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent one! Very good hotel with nice and live atmosphere. Breakfast is perfect! Suggest to take medium or large room. The small one is little bit tiny. ##### Galina Stayed 4 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [New Luxury 3 Bedroom Townhouse](https://www.expedia.ca/Vancouver-Hotels-New-Luxury-3-Bedroom-Townhouse.h91129293.Hotel-Information) > - [Hotels in SoHo](https://www.expedia.ca/SoHo-New-York-Hotels.0-n6142503-0.Travel-Guide-Filter-Hotels) > - [Hotels with smoking rooms in Rottnest Island](https://www.expedia.ca/Rottnest-Island-Hotels-Hotels-With-Smoking-Rooms.0-0-d3047-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > - [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > - [Hotels in Latin Quarter](https://www.expedia.ca/Latin-Quarter-Paris-Hotels.0-n178675-0.Travel-Guide-Filter-Hotels) > - [Hotels near Roselle Station](https://www.expedia.ca/Roselle-Station-Hotels.d6213992.Travel-Guide-Hotels) > - [Hotels with smoking rooms in Fort Frances](https://www.expedia.ca/Fort-Frances-Hotels-Hotels-With-Smoking-Rooms.0-0-d3881-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > - [Beaver Run. 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