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Reviews of ProfilHotels Opera

3 out of 5
ProfilHotels Opera
Nils Ericsonsgatan 23, Gothenburg

Reviews

8.6

Excellent

Rating 10 - Excellent. 810 out of 1686 reviews" "
Rating 8 - Good. 586 out of 1686 reviews" "
Rating 6 - Okay. 209 out of 1686 reviews" "
Rating 4 - Poor. 63 out of 1686 reviews" "
Rating 2 - Terrible. 18 out of 1686 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right opposite main train station and next door to a huge mall. Lots of trams and busses outside. Double glass doors keep rooms quiet. Excellent breakfast served daily.
Stayed 1 night in Apr 2024
Response from Matilda on Apr 14, 2024
Hi Margaret, Thank you for sharing a review and for giving us highest score possible. We are so glad you stayed with us and that you had an enjoyable time here in the hotel with a good breakfast in the morning. We hope to get the opportunity to welcome you back to us! Best regards, Matilda Front Desk

6/10 Okay

David

Liked: Staff & service
The hotel is very much as advertised.
Stayed 3 nights in Mar 2024
Response from Matilda on Mar 21, 2024
Hi David, Thank you for taking the time leaving a comment regarding your last stay. We are happy that you stayed in our hotel and that you did have a good time. We hope to get the opportunity to welcome you back to us!Best regards, Matilda Receptionen

10/10 Excellent

Charles

Stayed 1 night in Feb 2024
Response from Matilda on Mar 21, 2024
Hi Charles, Thank you for sharing your experience with us. Makes us happy to see that you had an enjoyable stay with us and that our staff took good care of you. We want to take the opportunity to welcome you back to us! Best regards, Matilda Front Desk

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024

6/10 Okay

Erin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Mediocre quality for the price
First room smelled strongly of chemicals and burned our eyes, with a spilled drink in the hall outside the door. Flickering lights in all hallways. Got an upgrade to a room that smelled like meatballs but was ok after airing it out. Room looked a bit aged, but bathroom was new. Breakfast food was just ok. Bar was sticky and chairs all had spots.
Stayed 1 night in Jan 2024
Response from Reception on Jan 29, 2024
Dear Erin, Thank you so much for choosing to stay with us and for taking your time to leave us a review, I would like to apologize for the room not living up to the standard that we promised. that is not how it is supposed to be. We appreciate your feedback and we hope to get the chance to welcome you back. Best regards,Julia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Matilda on Jan 20, 2024
Hi, Thank you for taking the time sharing a review with us.We are glad to see that you had an enjoyable time in the hotel and that our staff took good care of you. We hope you chose our hotel the next time you visit Gothenburg. Warm welcome back to us! Best regards, Matilda Front Desk

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel near central station and tram station central. The staff were really friendly and helpful. Spa and sauna was nice on a cold day. Breakfast felt a little chaotic if you times it wrong need to get up early. Overall would stay again.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 12, 2024
Dear Ian, Thank you so much for choosing to stay with us and for taking your time to leave us such a wonderful review. We are so happy to hear that you had a pleasant stay here with us. We hope to see you soon again!Best regards,Julia

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine in every way but one - the wifi wasn't working above the ground floor, so you had to go down to the lobby whenever you wanted internet access. I was there two weeks, and the situation had started before I arrived, and was still present when I left. Management didn't seem too fussed about it, and the desk clerks were barely aware of it. Other than that, the hotel was clean and comfortable, with a good breakfast and conveniently located.
Stayed 14 nights in Dec 2023
Response from Reception on Jan 12, 2024
Dear Roger, Thank you so much for choosing to stay with us and for taking your time to write about your stay. We are happy to hear that you had a good stay.I would also like to apologize for the Wi-Fi not working as i should. I will of course forward your feedback to our management.We hope to get the chance to welcome you back!Best regards,Julia

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was an excellent location. The receptionist who checked us in was fantastic and truly a great part of the experience as she made us feel so welcome. The hotel would have had a perfect score however they closed both the bar and the restaurant during the Christmas break (22nd-27th) the whole time we were there. Nothing was noted on website or on QRcode they gave us. So no room service either. Not a huge deal by any means but we would have appreciated a wine at the bar one evening or room service during our stay..
Stayed 6 nights in Dec 2023
Response from Receptionen on Dec 29, 2023
Dear Anthony,Thank you so much for choosing to stay with us and for taking your time to leave such a wonderful review. We are so happy to hear that you hade a pleasant stay. I would also like to thank you for your feedback regarding the lack for information. We will of course take this in to consideration. We hope to see you soon again!Best regards,Julia

10/10 Excellent

gary

Stayed 3 nights in Dec 2023
Response from Receptionen on Dec 17, 2023
Hej Gary, Tusen tack för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra att du haft det bra här hos oss. Vi önskar dig varmt välkommen tillbaka!Bästa hälsningar,Julia

10/10 Excellent

Jakov

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Receptionen on Dec 16, 2023
Hej Jakov, Tack så hjärtligt för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra att du haft det bra här hos oss. Vi önskar dig varmt välkommen tillbaka!Bästa hälsningar,Julia

10/10 Excellent

Antony, Bury

Stayed 2 nights in Dec 2023
Response from Receptionen on Dec 31, 2023
Hej Anthony, Tusen tack för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra att du haft det bra här hos oss.Vi önskar dig varmt välkommen tillbaka!Bästa hälsningar,Julia

8/10 Good

Kelsey

Travelled with family
Liked: Amenities
Wonderful location. Excellent complimentary breakfast. No wifi in the room, only in the lobby and restaurant. No solution to this problem was offered.
Stayed 3 nights in Dec 2023
Response from Receptionen on Dec 11, 2023
Dear Kelsey, Thank you so much for choosing to stay with us and for taking your time to leave us a review. We are so happy to hear that you had a pleasant stay here with us. I would also like to take the opportunity to apologize for the Wi-FI not working, that is of course not how it is supposed to be. We hope to get the chance to welcome you back again in the future!Best regards,JuliaFront Desk

8/10 Good

Norman

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Receptionen on Dec 6, 2023
Hej Norman, Tack så hjärtligt för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra at du haft en trevlig vistelse här hos oss. Vi önskar dig varmt välkommen tillbaka!Bästa hälsningar,Julia

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Receptionen on Dec 5, 2023
Hej Petra, Tack så hjärtligt för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra att du haft det bra här hos oss. Vi hoppas att få välkomna dig snart igen!Bästa hälsningar,Julia

8/10 Good

Simon

Liked: Cleanliness, staff & service
Nice hotel good value for money. Centrally placed.
Stayed 1 night in Nov 2023
Response from Matilda 1 on Nov 16, 2023
Hi Simon, Thank you for taking the time sharing your experience with us. It makes us happy to see that you had an enjoyable stay and that our staff took good care of you. We want to take the opportunity to welcome you back to us! Best regards, Matilda Front Desk

10/10 Excellent

Simon

Stayed 1 night in Oct 2023
Response from Receptionen on Oct 24, 2023
Tack så mycket för din fina respons. Vi blir så glada att ni har haft det bra hos oss.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , staff , location
Lovely hotel great staff , tiny bit noisy on floor 1 due to trans
Stayed 4 nights in Oct 2023
Response from Matilda on Oct 17, 2023
Hi William, Thank you for taking the time sharing a review with us. We are proud of our hotel and thrilled to hear that you feel the same way. Makes us happy to hear that the staff took good care of you during your stay, We want to take the opportunity to welcome you back to us!Best regards, Matilda Front Desk

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, conveniently located near the Göteborg Central Station and the heart of town. The front desk staff were friendly, fast, and professional. Also, the WiFi worked great.
Stayed 2 nights in Oct 2023
Response from Matilda on Oct 17, 2023
Hi Jordan, Thank you for taking the time to share your experience with us. We are glad you stayed in our hotel and thrilled to hear that you had an enjoyable stay here with us. Makes us so happy to hear that the staff took good care of you. We hope to get the opportunity to welcome you back to us. Best regards,Matilda Front Desk

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff.
Stayed 1 night in Aug 2023
Response from Receptionen on Aug 28, 2023
Dear Alastair,Thank you so much for staying with us and for taking your time to write a review. We are so happy to hear that you had a pleasent stay with us and that our wonderful staff took great care of you. We hope to see you soon again!Best regards,Julia

10/10 Excellent

Debra

Stayed 1 night in Aug 2023
Response from Receptionen on Sep 14, 2023
Hej,Tusen tack för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra att du haft det bra här hos oss. Varmt välkommen tillbaka!Bästa hälsningar,Julia

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a nice place to sleep. I spent so much time walking to nearby sites, I didn't spend a much time at the hotel, so it's hard review.
Stayed 3 nights in Jul 2023
Response from Receptionen on Aug 4, 2023
Hello Steven! Thank you so much for staying with us and for taking your time to write a review. We are so happy to hear that you had a pleasant stay with us. We hope to see you soon again! Best regards,Julia

10/10 Excellent

Arild Franke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Receptionen on Aug 2, 2023
Hej Arild,Tusen tack för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Vi blir så glada av att höra att du trivts här hos oss. Vi önskar dig varmt välkommen tillbaka! Bästa hälsningar,Julia

8/10 Good

Zoe

Travelled with family
Breakfast was great, beds were comfy. Had lots of room in the room, and the bathroom was new and clean. The 7th floor was noisy with the wind, but it didn’t affect my sleep. The spa was an added bonus, the cold pool sauna and hot pool were amazing.
Stayed 1 night in Jul 2023
Response from Matilda on Jul 22, 2023
Hi Zoe, Thank you for such an amazing review of our hotel, we really appreciate this. We are so happy that you had a good nights sleep even though there was noise from the wind outside. We are also happy to hear that you enjoyed a good breakfast in the morning so you could start your day in the best possible way. We really hope you will come back to us next time you visit Gothenburg. Warm welcome back! Best regards, MatildaFront Desk

10/10 Excellent

Diana, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here twice this trip to Sweden, coming and going. Same experience both times. Convenient, clean, charming, little old hotel, no complaints. Breakfast well worth the cost - varied, fresh, beautiful buffet. I could open the room windows to beautiful summer morning air. It's next to Central Station, so extremely convenient, and taxis are steps away in front of the Central Station. Trains do come and go, so if that is going to bother you, keep the windows closed! But it was all part of the great city ambience that is Copenhagen. Will be back.
Stayed 2 nights in Jun 2023
Response from Katreen on Jul 6, 2023
Hello Diana, We are happy that you stayed with us and grateful that you choose to share your experience with us.We really appreciate your review and are happy that you had an enjoyable stay with us. I will make sure to share your lovely words with my colleagues.We hope that you will choose our hotel for your next visit. Welcome back soon.Best regards, KatreenReception

10/10 Excellent

John, Emeryville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location
Stayed 2 nights in Jun 2023
Response from Isabella on Jul 3, 2023
Hello John, Thank you for staying with us and for taking your time to leave us a review. It sounds like you have enjoyed your stay which makes us very happy to hear. Please come back soon! Best regards,Isabella

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is centrally located opposite the station with Nordstan shopping centre right round the corner. There are many bars and restaurants within 5 minutes walk. There is however no sense of the adverse aspects of a city centre. Reception staff were friendly and efficient as was the room cleaner. Breakfast was comprehensive and worked well despite the hotel being absolutely full in Springsteen week! We did not test dinner or the spa facilities.
Stayed 3 nights in Jun 2023
Response from Isabella on Jul 4, 2023
Hello Charles, Thank you so much for choosing us and for taking your time to write us a review. It seems like you have had a wonderful stay here with us and that you enjoyed our central location in the heart of Gothenburg. It makes us very happy to hear! Hopefully we can welcome you back soon and get a chance to show you our dinner and the wellness-area.Kind regards,Isabella

10/10 Excellent

Dana, New York

Business traveller
Liked: Cleanliness, property conditions & facilities
Well maintained hotel near the Central station, very friendly and helpful staff, good breakfast selection.
Stayed 5 nights in Jun 2023
Response from Martina Andersson on Jun 28, 2023
Dear Dana,We are thrilled to hear about your stay, thank you for sharing it with us. We are very proud of our hotel, and glad to hear that you feel the same way. We hope that you will choose our hotel for your next visit. Welcome back soon.Best regards,Martina

8/10 Good

Aileen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Make sure you get a room in the main building!
I picked this hotel as it is in such a central location and the photos look great. When we checked in, however, we were directed down past the bar to what I can only describe as a service lift up to a different wing out the back of the main building. We were on the third floor and there were two light fittings hanging out of the ceiling! We were only there for one night so I didn't bother to change the room but it definitely felt like we were staying in a run-down part of the hotel compared to our friends who were in the main building. On the plus side, the cost was reasonable and included breakfast. We were able to book a late checkout (for a fee, per hour, but worth is as we had a really late flight). Would I stay here again? Yes, but only if I had a room in the main building.
Stayed 1 night in Jun 2023
Response from Matilda on Jun 9, 2023
Hi Alleen, We are happy that you stayed with us and grateful that you choose to share your experience with us. We alwayse strive to give our guest the best experience and I can see we did not succeed 100% with that this time and we are so sorry about that. We do have different kinds of room types which is located in different parts of the hotel. You are more than welcome to contact us next time you want to book a hotel room and we will help you find the most suitable room for you. Best regards, Matilda Front Desk

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time in Gothenburg and the hotel was close to the bus station but still a very nice neighborhood. The staff was very helpful, the restaurant in the hotel was excellent and the room was large and comfortable. I would stay here again
Stayed 2 nights in May 2023
Response from Matilda on Jun 6, 2023
Hi Deanna, Thank you for taking the time sharing your experience with us. We are very proud of our hotel an thrilled to hear that you feel the same way. So great to hear that our wonderful staff took good care of you during your stay, I will make sure to share your review with my colleagues. Best regards, Matilda Front Desk

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Matilda on Jun 6, 2023
Hi Carolyn, Thank you for sharing a review with us. We are so glad you had an enjoyable stay here at our hotel. We hope to get the opportunity to welcome you back to us! Best regards, Matilda Front Desk

10/10 Excellent

frank

Liked: Cleanliness, property conditions & facilities
Location Restaurant staff
Stayed 3 nights in May 2023
Response from Matilda on May 31, 2023
Hi Frank, Thank you for sharing a review with us, we do appreciate that. We are happy that you stayed with us and had an enjoyable time here at the hotel. It makes us happy that our wonderfull staff took good care of you. We hope to get the opportunity to welcome you back to us! Best regards, Matilda Front Desk

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and best breakfast!
Great location and amazing staff. We borrowed some plates and wine glasses to have dinner in our room and they were more than happy to accommodate us. The bar is a lovely place for a drink - there was jazz there one of the nigts we stayed. They also have the best breakfast buffet we experienced in 4 weeks in Europe!
Stayed 2 nights in Apr 2023
Response from Matilda on Apr 25, 2023
Hi Blair, Thank you for taking the time leaving such an amazing review for us, it makes us so happy. We are glad that you stayed with us and that you had an enjoyable stay here at the hotel. Makes us happy to hear that the staff took good care of you and that you enjoyed our bar. We have jazz every other friday so you really nailed the dates living in our hotel. I will also make sure to tell the breakfast staff that you enjoyed our breakfast. We hope that you choose our hotel again next time you visit Gothenburg. Best regards, Matilda Front Desk

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Really nice staff and an amazing location, right in the middle of Gothenburg. Best breakfast of any hotel we have stayed at on thie trip! There is a really nice bar on the ground floor too!
Stayed 1 night in Apr 2023
Response from Matilda on Apr 29, 2023
Hi Blair, Thank you for taking the time leaving such an amazing review, it warms our hearts. We are glad that you stayed with us and that you had a great experience in the hotel. We hope to see you soon again. Warm welcome back! Best regards, Matilda Front Desk

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is central to amazing coffee shops, restaurants, bars, and landmarks. I would stay here again!
Stayed 7 nights in Mar 2023
Response from Katreen on Mar 30, 2023
Hello Victor, We are happy that you stayed with us and grateful that you choose to share your experience with us. We really appreciate your review and are happy that you had an enjoyable stay with us. I will make sure to share your lovely words with my colleagues.We wish you a warm welcome back.Best Regard, Katreen Front desk

8/10 Good

Leyla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Matilda on Mar 29, 2023
Hej Leyla, Tack för att du delat med dig av ett omdöme, det uppskattas. Vi är glada att läsa att ni haft en trevlig vistelse hos oss här i Göteborg. Vi hoppas på att få välkomna er tillbaka! Bästa hälsningar, Matilda Receptionen

10/10 Excellent

Donatas

Stayed 1 night in Feb 2023
Response from Matilda on Feb 18, 2023
Hej Donatas, Tack för att du lämnade ett omdöme, det uppskattas. Vi är glada att ni haft en trevlig vistelse här hos oss och att ni gav oss topp-betyg, det värmer i våra hjärtan. Vi hoppas att ni nästa gång ni besöker Göteborg väljer att bo hos oss igen. Varmt välkomna tillbaka! Bästa hälsningar, Matilda Receptionen

10/10 Excellent

Bernie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Matilda on Jan 18, 2023
Hi Bernie, Thank you for staying with us and for taking the time leaving a review. We are happy that you had an enjoyable stay with us. We hope to see you soon again!Best regards, Matilda Front Desk

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and very friendly staff . As I checked out very early they even gave me a big breakfast take out bag .
Stayed 1 night in Jan 2023
Response from Matilda on Jan 6, 2023
Hi Anne, Thank you for taking the time to leave some feedback. We are very proud of our hotel and thrilled to hear you feel the same way. We are also happy that our staff took good care of you. We hope to be your choice next time you visit Gothenburg. We hope to see you soon again! Best regards, Matilda Front Desk

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preferred stay
ProfilHotels Opera is my preferred stay when arriving from the US. The service is excellent, breakfast superb and I am ensured a good night's sleep.
Stayed 1 night in Dec 2022
Response from Matilda on Dec 13, 2022
Hi Caroline, Thank you for such a good review. We are proud of our hotel and we are so happy to hear that you feel the same way and that we are your preferred choice when arriving in Gothenburg. I will make sure to share your review with my wonderful colleagues. Best regards, Matilda Front Desk

10/10 Excellent

Rajinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good sized room with clean everything. Has city canal view. Little bit noisy but that is expected when you are right in downtown.
Stayed 1 night in Oct 2022
Response from Matilda on Oct 11, 2022
Hi Rajinder, Thank you for that amazing review. We hope to se you soon again. Best regards, Matilda Front Desk Profilhotels Hotel Opera

8/10 Good

Marius

Stayed 2 nights in Sep 2022
Response from Sarah on Oct 1, 2022
Thank you for your review of our hotel. It looks like you had a great time. We hope to welcome you back very soon!Best regards, SarahFront DeskProfilHotels Opera

8/10 Good

frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent
Stayed 2 nights in Sep 2022
Response from Sarah on Sep 28, 2022
Thank you so much for sharing your review of our hotel. And thank you for sharing your lovely words about the staff. I will send this on to them. We hope to welcome you back very soon again. Best regards, Sarah

10/10 Excellent

Jinendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Sarah on Sep 27, 2022
Thank you for your great review of our hotel. We are so happy you enjoyed your stay with us and wanted to share it. We hope to welcome you soon again. Best regards, Sarah

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Matilda on Sep 25, 2022
Thank you for taking the time giving us some feedback. We appreciate the fantastic review from you. We hope to see you soon again in the future. Best regards, Matilda

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room condition is very bad and smelly
The room is very smelly like old carpet, breakfast is very limited and there is no option, if you want to have some choice. The room is very small, i paid per night £330, it is not worth at all. I never ever stay again, the rating 8.0 who gave and what way i dont know, but not it is not worth.
Stayed 1 night in Jul 2022
Response from Receptionen on Aug 3, 2022
Thanks for taking the time to send us your comments. We are very sorry to hear that the room didn't meet your expectations. Please let me know if there is anything I can assist you with in the future. Our ambition is to offer a pleasent stay at a resonable price. We are sorry to hear that you were not completely satisfied with your stay with us. We hope that you will give us a second chance, welcome back again.

10/10 Excellent

Elvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Martina Andersson on Jul 17, 2022
Dear Elvia, Thank you for taking the time to tell us about your lovely stay. We really appreciate your review and are happy that you had an enjoyable stay with us. We wish you a warm welcome back. Best regards, Martina Andersson Front Desk Supervisor

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel for a great price
Stayed 1 night in Jul 2022
Response from Sidney on Jul 16, 2022
Dear George, We are very proud of our hotel, and thrilled to hear that you feel the same way. We are happy that you stayed with us and grateful that you choose to share your experience with us. We wish you a warm welcome back. Best regards, Sidney

6/10 Okay

Lone

Travelled with group
Disliked: Amenities
Morgen buffet lidt kedellg ikke det store udvalg
Stayed 1 night in May 2024
Response from Matilda on May 6, 2024
Hi Lone, Thank you for sharing a review with us. We are glad you stayed with us and that you had an enjoyable visit. Thank you for the feedback regarding the breakfast, this help us improve our product. We want to take the opportunity to welcome you back to us! Best regards, Matilda Front Desk

10/10 Excellent

Marius

Veldig bra
Stayed 2 nights in Apr 2024
Response from receptionen on Apr 21, 2024
Hej Marius, Tusen tack för att du valt att bo hos oss samt för att du tagit dig tiden att lämna ett omdöme efter din vistelse. Det glädjer oss att höra att du haft det trevligt. Vi önskar dig varmt välkommen tillbaka!Bästa hälsningar,Julia