Get an overview of this hotel4.5-star family-friendly hotel, walk to Cavill Avenue

Popular property highlights

24-hour business centre
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

This family-friendly Surfers Paradise hotel is located on the Strip, within a 10-minute walk of SkyPoint Observation Deck, Cavill Avenue, and Surfers Paradise Beach. Timezone and Centro Surfers Paradise are also within 10 minutes.

Location

Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Hotel Features

Room Amenities

All 388 rooms offer WiFi, refrigerators, and room service. Other amenities available to guests include premium bedding, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

Watermark Hotel & Spa features a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Watermark Hotel & Spa is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 388 
  • Number of floors - 20 
  • ATM/banking 
  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 2 
  • Number of spa tubs - 2 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Luggage storage 
  • Shopping on site 
  • Laundry facilities 
  • Meeting rooms 4 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Year Built 2011 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference center 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Outdoor seasonal pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 5 per day )

Available in some public areas: Wireless internet access ( AUD 5 per night )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • WiFi (surcharge) 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Walrus Social House - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Late night fare is available from room service (during limited hours).

Cliffords Grill & Lounge - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Nearby Things to Do

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Personal motorized watercraft on site 
  • Ecotours nearby 
  • Golf lessons available nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

This hotel has a strict no-party policy. Guests who book specifically to attend parties from November 19 to December 3 will not be allowed to check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.

Fees

You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
  • Deposit: AUD 100.00 per stay

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 29.50 and AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per night (rates may vary)
  • Self parking fee: AUD 20 per night
  • Valet parking fee: AUD 30 per day
  • Rollaway bed fee: AUD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Watermark
  • Watermark Hotel Surfers Paradise
  • Watermark Surfers Paradise
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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