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Overview of The Star Grand at The Star Gold Coast

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Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Star Grand at The Star Gold Coast

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationThe Star Gold Coast1 min walk
    Popular LocationGold Coast Convention and Exhibition Centre6 min walk
    Popular LocationPacific Fair Shopping Centre9 min walk
    AirportGold Coast, QLD (OOL-Coolangatta)29 min drive

Choose dates to view prices

Corner Balcony Deluxe King Room

4.8/5 guest room rating
  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Corner Balcony Deluxe Twin Room

5/5 guest room rating
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Club Suite

  • 872 sq ft
  • Sleeps 2
  • 1 King Bed

King Terrace Suite

  • 861 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Terrace Suite

  • 1216 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe King Room

4.7/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Executive King Room

4.6/5 guest room rating
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Twin Room

4.7/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

4.4/5 guest room rating
  • 355 sq ft
  • Sleeps 2
  • 2 Double Beds

About this area

Gold Coast

Located in Gold Coast, The Star Grand at The Star Gold Coast is connected to the convention center. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Slingshot. Sea World and Currumbin Wildlife Sanctuary are not to be missed. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
Popular Location

What's nearby

  • The Star Gold Coast - 1 min walk
  • Gold Coast Convention and Exhibition Centre - 6 min walk
  • The Oasis - 7 min walk
  • Pacific Fair Shopping Centre - 9 min walk
  • SkyPoint Observation Deck - 7 min drive

Getting around

  • Broadbeach South Light Rail Station - 7 min walk
  • Varsity Lakes Station - 17 min drive
  • AirportCoolangatta Airport (OOL) - 29 min drive

Restaurants

  • Cucina Vivo — 1 min walk
  • Kiyomi — 1 min walk
  • George's Steak & Seafood Restaurant — 6 min walk
  • Valentinos — 6 min walk
  • The Loose Moose Tap & Grill House — 7 min walk
View in a map

About this property

The Star Grand at The Star Gold Coast

5-star luxury hotel connected to the convention center in Broadbeach
8 restaurants, a casino, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a fitness center, and a poolside bar. All 596 rooms offer thoughtful touches like espresso makers and pillow menus, as well as comforts such as pillowtop beds and Egyptian cotton sheets. Free WiFi and room service are standard, as are LCD TVs with satellite channels.
The Star Grand at The Star Gold Coast offers 596 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • 8 restaurants and 1 coffee shop/café
  • 6 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 spa tubs
  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Korean
  • Malay

Business services

  • Meeting rooms
  • Conference center (17513 square feet of space)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 65-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Can I cancel my reservation for free at The Star Grand at The Star Gold Coast and receive a full refund?
Yes, The Star Grand at The Star Gold Coast offers free cancellation on select room rates, because flexibility matters! Please refer to The Star Grand at The Star Gold Coast cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Star Grand at The Star Gold Coast?
As of Jan 20, 2021, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on Jan 27, 2021 start from CA $168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Star Grand at The Star Gold Coast have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM–9 PM.
Is The Star Grand at The Star Gold Coast pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Star Grand at The Star Gold Coast?
Self parking is free at this property.
What time is check-in at The Star Grand at The Star Gold Coast?
Check-in begins at 3:00 PM.
What time is check-out at The Star Grand at The Star Gold Coast?
Check-out is at 11 AM.
Where is The Star Grand at The Star Gold Coast located?
Located in Broadbeach, this luxury hotel is within 1 mi (2 km) of Pacific Fair Shopping Centre and Surfers Paradise Beach. Cavill Avenue and Timezone are also within 3 mi (5 km). Broadbeach South Light Rail Station is 7 minutes by foot and Florida Gardens station is 22 minutes.
4.5
Wonderful
Rating 5 - Excellent. 727 out of 1168 reviews
5 - Excellent 62%
Rating 4 - Good. 325 out of 1168 reviews
4 - Good 28%
Rating 3 - Okay. 68 out of 1168 reviews
3 - Okay 6%
Rating 2 - Poor. 29 out of 1168 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 1168 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located, easy access to all facilities
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Everything was super clean. Staff were friendly and efficient. Breakfast was yummy. Beds were comfortable. Beautiful bathroom. Gym amazing!
Stayed 5 nights in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Beautiful room with all the bells and whistles. Had a very plush and fancy feel about the whole experience. Great dinning options and a fantastic sports bar. I just wish I’d won more in the casino!
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly one of the most, if not the most, luxurious places to stay on the Gold Coast. Perhaps also the best location in the Broadbeach area with short walks (under 5 mins) to Pacific Fair as well as the main dining strip. I have always stayed at different accomodation on the Gold Coast - over 8 total visits - however this is the only place I would stay at once again. The value is fantastic considering the location and hotel facilities!
Stayed 4 nights in Dec 2020

5/5 Excellent

Stayed 1 night in Jan 2021

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