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Sheraton Grand Mirage Resort, Gold Coast

Star Rating
5 out of 5
Photo gallery

Reviews

4.6 / 5Wonderful
1,577 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Sea World
    12 min walk
  • Popular Location
    Slingshot
    4 min drive
  • Popular Location
    Broadwater Parklands
    4 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    27 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed, Resort View

    Room Amenities

    • Resort view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Resort View

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Terrace, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Double Beds, Terrace, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Studio, 1 King Bed with Sofa bed

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    More details
  • Deluxe Studio, 1 King Bed with Sofa bed, Resort View

    Room Amenities

    • Resort view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom, Resort View

    Room Amenities

    • Resort view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom, Terrace, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Suite, 1 Bedroom, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    More details
  • Villa, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, Lagoon View, Ground Floor

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Lagoon View, Ground Floor

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details

About this area

Main Beach

Located in Main Beach, Sheraton Grand Mirage Resort, Gold Coast is in the entertainment district and by the ocean. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Broadwater Parklands. Sea World and Slingshot are not to be missed. Our guests love the hotel's quiet location.

4.9/5 guest location rating

Guests like it for

  • Quiet (252 reviews)
  • Safe (228 reviews)
  • Easy parking (183 reviews)
Popular Location

What's nearby

  • Sea World - 12 min walk
  • Slingshot - 4 min drive
  • Infinity Attraction - 4 min drive
  • Chevron Renaissance - 4 min drive
  • Broadwater Parklands - 4 min drive

Getting around

  • Florida Gardens station - 12 min drive
  • Helensvale Station - 21 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • Where to eat
  • Terraces – Restaurant offering seafood. Serves breakfast, lunch and dinner. Reservations required.
  • The Oyster Bar – Restaurant with a bar. Serves dinner. Reservations required.
  • Oasis Pool Bar – Poolside bistro. Serves lunch.

About this property

Sheraton Grand Mirage Resort, Gold Coast

5-star hotel near the beach
At Sheraton Grand Mirage Resort, Gold Coast, hit the private sand beach, dine on-site at Terraces or enjoy a drink at one of the hotel's 2 bars/lounges. All 295 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.
Sheraton Grand Mirage Resort, Gold Coast offers 295 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Self parking: AUD 20.00 per day
Valet parking: AUD 40 per day
Parking height restrictions apply
Limo/town car service

Food and drink

Breakfast available for a fee: AUD 43 for adults and AUD 21.50 for children
1 restaurant and 2 coffee shops
2 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

Aerobics classes
Children's pool
Fitness centre
Outdoor pool
Shopping centre

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
Japanese

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Garden

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
iPod dock
LCD TV
pay films

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 43 for adults and AUD 21.50 for children (approximately)
  • Self-parking fee: AUD 20.00 per day (in/out privileges)
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Sheraton Grand Mirage Resort Gold Coast Main Beach
  • Sheraton Grand Mirage Gold Coast Main Beach
4.6

Wonderful

5 - Excellent
1,083
4 - Good
355
3 - Okay
92
2 - Mediocre
34
1 - Poor
13
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool was too small for the amount of guests and trying to find pool lounges was very difficult. Also many younger families than expected.

Stayed 8 nights in Jan. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is NOT 5 star. Maybe 3.5. It’s old run down and absolutely filthy. A total joke to charge $700 a night for a lagoon view room - which the lagoon was filthy too. Brown snakes around the pool - no sign warning this just ‘caution reptiles’ not highly deadly snakes. Piles of rubbish around the pool. Pool temperature was like a warm dirty bath. You couldn’t even see you feet on the bottom, but you could feel all the plastic cups under your feet as you walked through the pool. Rotten pieces of lime served in margaritas that were 1/2 filled. The health club / fitness centre, it’s not been cleaned for a long time. Trashed and filthy, the pool in there is empty, plus the condition of the tennis courts! Told the Sheraton staff and they said they don’t manage it so they have no say in management or cleanliness of it. The list just continues. I’ve got many photos of this run down health hazard resort. Avoid like the plague.

Stayed 4 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Liked the hotel overall but think it’s time for a renovation as everything is pretty dated

Stayed 4 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amenities should be further improved. Most amenities are boring and food options are really bad.

Stayed 3 nights in Dec. 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Beautiful location near Marina and shopping. Resort is quite old and run down.

Stayed 6 nights in Dec. 2019

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