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Palazzo Versace

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
1,840 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Sea World
    10 min walk
  • Popular Location
    Slingshot
    5 min drive
  • Popular Location
    Broadwater Parklands
    5 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    44 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Double

    Room Amenities

    • Sleeps 3
    More details
  • Lagoon King

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Lagoon Double

    Room Amenities

    • Sleeps 3
    More details
  • Superior Suite

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Suite

    Room Amenities

    • Sleeps 3
    More details
  • Lagoon Suite

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Broadwater Suite

    Room Amenities

    • Water view
    • Sleeps 3
    More details
  • Two Bedroom Condo (Mid-Level)

    Room Amenities

    • Water view
    • Sleeps 4
    More details
  • Two Bedroom Condo (Pool)

    Room Amenities

    • Sleeps 4
    More details
  • Two Bedroom Condo (Rooftop)

    Room Amenities

    • Water view
    • Sleeps 4
    More details
  • Three Bedroom Condo (Mid-level)

    Room Amenities

    • Water view
    • Sleeps 6
    More details
  • Three Bedroom Condo (Pool)

    Room Amenities

    • Water view
    • Sleeps 6
    More details
  • Three Bedroom Condo (Rooftop)

    Room Amenities

    • Water view
    • Sleeps 6
    More details

About this area

Main Beach

Palazzo Versace is located near the beach and in a walkable area with good shopping. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Slingshot. Infinity Attraction and Timezone are not to be missed. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Sea World - 10 min walk
  • Popular Location
    Slingshot - 5 min drive
  • Popular Location
    Infinity Attraction - 5 min drive
  • Popular Location
    Chevron Renaissance - 5 min drive
  • Popular Location
    Broadwater Parklands - 5 min drive

Getting around

  • Florida Gardens station - 8 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 44 min drive

Restaurants

  • Where to eat
  • Le Jardin – Pool-view restaurant with a bar. Serves brunch, lunch and light fare.
  • Il Barocco – Pool-view restaurant offering seafood. Serves breakfast and dinner. Reservations required.
  • Vanitas – Pool-view fine-dining restaurant. Serves dinner. Reservations required.

About this property

Palazzo Versace

3 restaurants, a marina and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 200 rooms boast jetted bathtubs, and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are TVs with cable channels.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.
  • Cribs (infant beds) are available for AUD 45.0 per week.

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 52 for adults and AUD 26 for children (approximately)
  • Self-parking fee: AUD 0 per day
  • Valet parking fee: AUD 40.00 per night
  • Crib (infant bed) fee: AUD 45.0 per week
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Free WiFi in public areas has a 3-device limit.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Self parking: AUD 0 per day
  • Valet parking: AUD 40.00 per night
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 52 for adults and AUD 26 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Marina on-site
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Beach access
  • Fitness centre (free access)
  • Theme parks

Where to eat

  • Le Jardin – Pool-view restaurant with a bar. Serves brunch, lunch and light fare.
  • Il Barocco – Pool-view restaurant offering seafood. Serves breakfast and dinner. Reservations required.
  • Vanitas – Pool-view fine-dining restaurant. Serves dinner. Reservations required.
4.4

Excellent

5 - Excellent
1,216
4 - Good
362
3 - Okay
148
2 - Mediocre
73
1 - Poor
41
4.6
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

5/5 Excellent

wonderful place to stay. Staff very polite and helpful. Beautiful rooms and the entrance just stunning. Will stay there again.

Stayed 2 nights in Oct. 2019

2/5

It’s not what u expect the property to be as per the name of the hotel

Stayed 3 nights in Oct. 2019

5/5 Excellent

Staff were really nice Building is a little run down

Stayed 3 nights in Oct. 2019

2/5

Our check-in was delayed by an hour and a half. Hotel was visibly understaffed for an important holiday (labour day in QLD) when its rooms were 100% booked out. Although, the staff were doing their best in a friendly manner to look after us, they had a hard time allocating required time and attention. Both days of our stay, we had to stand in line for half an hour to be seated for breakfast and waited another 45min to have our coffee served. For a 5 star luxury hotel that charges $750 per night for similar special occasions, such poor performance was an utter let-down. We paid and stayed there hoping for a memorable service and experience. Instead, we felt we were charged to look in awe at the marble floors and a lobby chandelier that had already depreciated themselves during the last 2 decades.

Stayed 2 nights in Oct. 2019

5/5 Excellent

The pool is very kid-friendly due to the sand taken from the Surfers Paradise beach. Our kids enjoyed playing in the pool.

Stayed 1 night in Oct. 2019

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