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Aparthotel

Crystal Bay on the Broadwater

3.5 star property
Aparthotel with free parking, in the vicinity of Surfers Paradise Beach

Choose dates to view prices

Photo gallery for Crystal Bay on the Broadwater

Balcony
Apartment, 3 Bedrooms | Beach/ocean view
Family Apartment, 1 Bedroom | Living area
Family Apartment, 1 Bedroom
Outdoor pool, sun loungers
Close to Surfers Paradise Beach, Crystal Bay on the Broadwater offers a serene escape with a garden and sauna. Unwind in the spa tub or recharge at the gym, then connect with free WiFi and helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Pool
  • Dryer
  • Washer

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1184 sq ft
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1184 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 990 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1184 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 2 bedrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 2939 sq ft
  • 3 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1173 sq ft
  • 3 bedrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Deluxe Three Bedroom Apartment

  • Sleeps 6

View all photos for One Bedroom Apartment

1 bedroom, individually decorated, individually furnished

One Bedroom Apartment

  • Sleeps 2

View all photos for Deluxe 1-bed Room

1 bedroom, individually decorated, individually furnished

Deluxe 1-bed Room

  • Sleeps 2

View all photos for Three Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three Bedroom Apartment

  • Sleeps 6

View all photos for Standard Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Standard Two Bedroom Apartment

  • Sleeps 4

View all photos for 1+1 Bedroom Apartment

1 bedroom, individually decorated, individually furnished

1+1 Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 4

View all photos for Penthouse

1 bedroom, individually decorated, individually furnished

Penthouse

  • Sleeps 6

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Deluxe Two Bedroom Apartment

  • Sleeps 4

View all photos for Standard 1+1 Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Standard 1+1 Bedroom Apartment

  • Sleeps 3

View all photos for Executive Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for 2 Bedroom Garden View

Living area

2 Bedroom Garden View

  • Sleeps 4

View all photos for 1 Bedroom Garden View

1 bedroom, individually decorated, individually furnished

1 Bedroom Garden View

  • Sleeps 2
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About the area

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Broadwater Parklands - 15 min walk - 1.3 km
  • Surfers Paradise Beach - 6 min drive - 5.4 km
  • Sea World - 6 min drive - 5.7 km
  • Chevron Renaissance - 7 min drive - 6.1 km
  • Cavill Avenue - 7 min drive - 6.5 km

Getting around

  • Helensvale Station - 9 min drive
  • Cypress Avenue Station - 9 min drive
  • Coolangatta Airport (OOL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Montezuma's - ‬7 min walk
  • ‪Atto Korean Cuisine - ‬15 min walk
  • ‪Subway - ‬6 min walk
  • ‪KFC - ‬3 min walk

About this property

Crystal Bay on the Broadwater

Aparthotel with free parking, in the vicinity of Surfers Paradise Beach
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities, and free newspapers. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of Sept 1, 2025, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on Sept 2, 2025 start from CA $152.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Bay on the Broadwater?

Self parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 2.9 mi (4.7 km) from Surfers Paradise Beach and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

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Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 863 reviews
Rating 8 - Good. 309 out of 863 reviews
Rating 6 - Okay. 66 out of 863 reviews
Rating 4 - Poor. 18 out of 863 reviews
Rating 2 - Terrible. 9 out of 863 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alister

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay views were amazing from our room and room had everything we needed
Stayed 7 nights in Aug 2025

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities, communication
Good outlook, friendly staff.
Stayed 23 nights in Jul 2025

10/10 Excellent

Sharon

Great space and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Wen

Liked: Cleanliness, amenities, property conditions & facilities
A comfortable stay
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is amazing!!!! Spacious rooms.
Stayed 1 night in Jul 2025

8/10 Good

Ben

Liked: Amenities, property conditions & facilities, communication
Beautiful views off the balcony! Only a one night stay so didn’t get to use the facilities - but close to food options and everything you would need. Was perfect for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet location
Stayed 1 night in Jun 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean ,tidy first class
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynette

Liked: Cleanliness
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was relaxing easy access to beach
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet area, nice view alone the beach, very nice staff at reception,
Stayed 3 nights in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quite, close to Gold Coast Amenities, clean, Reception Staff are very helpful and lovely. A place we will stay again at and recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view over the Broadwater towards Sea World . Apartment 401 (Deluxe) was spacious and well appointed
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
having stayed here on more than 5 occasions it has been consitently a great place to stay. Thats why we always come back.
Stayed 4 nights in May 2025

10/10 Excellent

Tania

Liked: Amenities, property conditions & facilities, communication
Friendly, happy place. Will return
Stayed 3 nights in Jun 2025

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities, communication
No fuss clean nice spot
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a 2 bedroom apartment - lovely and clean, great views, good beds, overall really good. Staff were really nice and helpful. 😊
Stayed 1 night in May 2025

10/10 Excellent

Kamal

Liked: Cleanliness, property conditions & facilities, communication
We stayed here for a whole week it was very nice and convenient location
Stayed 6 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, communication
All quiet just what I needed
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfortable well equipped. Exceptional security and parking availability.
Stayed 1 night in May 2025

10/10 Excellent

Noela

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our brief stay here; staff were friendly and helpful, quiet location was great, 1 bed garden view on 2nd floor was spacious, well eqipped, and comfortable. We'll come back again, hopefully for a longer stay.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
We had a wonderful stay at Crystal Bay on the Broadwater, checkin was easy, the facilities were great and the staff efficient and helpful. We would definitely stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Sarah

Liked: Amenities, communication
Lovely view
Stayed 4 nights in May 2025

10/10 Excellent

Wendy

Liked: Property conditions & facilities, communication
Wonderful place to stay
Stayed 9 nights in Oct 2024

6/10 Okay

sabrina

Liked: Amenities
Apartment was run down and needs an upgrade. It is also quite small. But pool and amenities were great. It’s a super location, walking distance to restaurants and a stunning outlook of the bay. We travelled with 2 kids.
Stayed 3 nights in Jun 2025