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"We absolutely LOVED this place! Amazing and attentive staff, beautiful views from the awesome pool, food everywhere was delicious (especially the Geneva Chophouse), rooms and beds were clean and comfortable. Everyone went out of their way to make us feel special. Kaitlin at the reception desk checked us in and she was so friendly and helpful. Greg at the pool bar was also wonderful. Brian was our waiter at the Chophouse and he was very personable and answered all of our questions. The piano entertainment each evening in the lobby was great, particularly the man who played Thursday evening 8/7 - I didn’t get his name but he was phenomenal! When we had a small problem with our key, Brandon from security came to help us and for our trouble he even gave us vouchers for free drinks and ice cream. From the moment we stepped into the lobby and were greeted with complimentary champagne, to the time we sadly stepped out of the hotel to go home, we enjoyed every minute of our time at Grand Geneva Resort!"