As we made reservation in early May, we were disappointed for the management placed us in basement floor and we felt unsecured of burglary from basement windows. The apartment was self help. No on-site staff located in the building, "cleaning" staff may show up during the work day but we only found she did once room cleaning during the entire 5-day stay. Toilet flashing was out of order on Friday. Called emergency manager on duty has no answer on Saturday, Sunday and until we checked out on Monday. Parking garage is quite small, it is difficult to park midsize vehicle. You have to unload your baggage from the garage and walk a steep stair to the back door.
We appreciate the manager on duty waiting for us over several hours because of flight and traffic delay as we drove from Edinburgh to Glasgow.
The hotel was lovely, the location was ideal, two small points which stick in my mind though.
1) the staff could do with a bit more training as we qued for a bit to be checked in.
2) there seemed to be quite a bit if dust flying about our room, was a little off putting when we first arrived.
We recently stayed at the White House Apartments during a short stay in Glasgow. It was located in the West End in a lovely residential area. It was nicely appointed with everything we needed for our stay. The kitchen was compact, but had what we needed. My only regret is that we did not stay longer. We will definately return. The hotel manager was great.
Perfect position for the venue we wanted to attend, The Oran Mor which is superb and in walking distance. The apartment had good facilities not luxurious but perfect for a family it has good transport links to the city center, the subway is close by as are interesting museums and galleries. The Botanical garden is lovely.
Great location although discounts on parking would be appreciated. Nice large apartment but spoilt by some of the fixtures and fittings being of a poor standard. Given the location it was relatively quiet. The absence of front office staff is problematic although staff in the cafe try to be as helpful as possible.
However given the price I was satisfied.
Right across from the Botanical Gardens. Staff was so wonderful and the room was amazing. We would definitely stay there again! Parking was free so we left our car there and took a short walk to the subway to get to downtown. This was very convenient. This hotel is very quiet, relaxing and we really enjoyed our time there.