Title: Candlewood Suites Gillette by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Gillette by IHG Downtown Gillette visitors can start their day with an energizing workout at the hotel gym before grabbing convenient snacks from the onsite deli ## Photo gallery for Candlewood Suites Gillette by IHG ![BBQ/picnic area - Candlewood Suites Gillette by IHG (Gillette)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/fe07eaf3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Candlewood Suites Gillette by IHG (Gillette)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/153c455b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Candlewood Suites Gillette by IHG (Gillette)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/dc20d61b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite, 2 Queen Beds, Non Smoking - Candlewood Suites Gillette by IHG (Gillette)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/b195c09c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Gillette by IHG (Gillette)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/9f2dbc8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find themselves in the heart of Gillette at Candlewood Suites, an IHG Hotel. The property offers practical comforts like in-room WiFi connectivity, while the onsite bar/deli provides convenient refreshments after a workout in the fitness center. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2406379&PinnedHotelID=2406379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Studio Suite, 1 Queen Bed ![Room amenity](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/80a067ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 9.2 Wonderful 5 reviews ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Premium bedding Down duvet - 340 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 2 Queen Beds ![Room amenity](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/80a067ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Premium bedding Down duvet - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility) ![Room amenity](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/80a067ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility) ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Premium bedding Down duvet - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406379/6e2ac439.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 8.0 Very good 2 reviews ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Dishwasher Flat-screen TV Premium bedding Down duvet - 320 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/15000000/15000000/14991000/14990975/3bce9929.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Gillette Gillette - Pool - Hot tub - Breakfast included - Pet friendly 9.6 Exceptional 1,047 reviews CA $96 CA $106 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Gillette-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Gillette.h14990975.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=1289&destination=Gillette&destType=MARKET&latLong=44.293156,-105.494082&searchId=5e21685e-b7a2-4e6c-8390-387cc7cc6940&top_cur=CAD) Ad ![Water park](https://images.trvl-media.com/lodging/3000000/2620000/2614800/2614729/1e7c4937.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Gillette South by IHG Gillette - Pool - Hot tub - Breakfast included - Free airport shuttle 8.6 Excellent 1,000 reviews CA $103 CA $114 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Gillette-Hotels-Country-Inn-Suites-By-Radisson.h2614729.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=1289&destination=Gillette&destType=MARKET&latLong=44.293156,-105.494082&searchId=5e21685e-b7a2-4e6c-8390-387cc7cc6940&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/16000000/15480000/15478500/15478431/83c1ba47_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### TownePlace Suites by Marriott Gillette Gillette - Pool - Hot tub - Breakfast included - Pet friendly 9.4 Exceptional 379 reviews CA $149 CA $164 total includes taxes & fees Dec 26 - Dec 27 [](https://www.expedia.ca/Gillette-Hotels-TownePlace-Suites-By-Marriott-Gillette.h15478431.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=1289&destination=Gillette&destType=MARKET&latLong=44.293156,-105.494082&searchId=5e21685e-b7a2-4e6c-8390-387cc7cc6940&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/894500/894500/afe69088.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Gillette by IHG Gillette - 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Pool - Breakfast included - Pet friendly - Parking included 8.8 Excellent 289 reviews CA $127 CA $139 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Gillette-Hotels-Home2-Suites-By-Hilton-Gillette.h12069513.Hotel-Information?chkin=2026-1-1&chkout=2026-1-2&rm1=a2®ionId=1289&destination=Gillette&destType=MARKET&latLong=44.293156,-105.494082&searchId=5e21685e-b7a2-4e6c-8390-387cc7cc6940&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGillette-Hotels-Candlewood-Suites-Gillette.h2406379.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGillette-Hotels-Candlewood-Suites-Gillette.h2406379.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.27486%2C-105.49024&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=etpZY_ya3rWsaBsLSH7YZutYKJE=) 904 Country Club Road, Gillette, WY, 82718 #### What's nearby - Campbell County Convention and Visitors Bureau \- 5 min walk \- 0.4 km - Gillette Country Club \- 2 min drive \- 1.8 km - Energy Capital Sports Complex \- 3 min drive \- 2.5 km - Bicentennial Park \- 4 min drive \- 3.5 km - CAM-PLEX Multi-Event Facilities \- 5 min drive \- 7.4 km #### Getting around - Gillette, WY (GCC-Campbell County) - 11 min drive #### Restaurants - ‪McDonald's - ‬14 min walk - ‪Burger King - ‬6 min walk - ‪Wendy's - ‬5 min walk - ‪Taco Bell - ‬8 min walk - ‪Wyoming's Rib and Chop House - ‬13 min walk ## About this property ### Candlewood Suites Gillette by IHG Hotel in the city center Take advantage of dry cleaning/laundry services, a gym, and a business center at Candlewood Suites Gillette by IHG. In addition to a snack bar/deli, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - Express check-out, barbecue grills, and free newspapers - Luggage storage, an elevator, and a 24-hour front desk Room features All 83 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge) - Kitchens with refrigerators, dishwashers, and microwaves - 40-inch flat-screen TVs with cable channels and DVD players - Stovetops, cookware/dishes/utensils, and free infant beds ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/1000000/980000/970800/970789/94c29bc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Gillette near Campbell Medical Center Gillette - Pool - Breakfast included - Spa - Free airport shuttle 8.8 Excellent 483 reviews CA $88 CA $97 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=970789&PinnedHotelID=970789&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/860000/851900/851801/cc4ec91a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Gillette Gillette - 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Pool - Hot tub - Pet friendly - Restaurant 7.8 Good 670 reviews CA $116 CA $127 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=21966&PinnedHotelID=21966&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/15000000/15000000/14991000/14990975/3bce9929.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Gillette Gillette - Pool - Hot tub - Breakfast included - Pet friendly 9.6 Exceptional 1,047 reviews CA $96 CA $106 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=14990975&PinnedHotelID=14990975&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Snack bar/deli ### Things to do - Gym ### Family friendly - DVD player - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (weekly) ### Business services - Business center ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 3 floors - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Free crib - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - DVD player ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Kitchen - Microwave - Refrigerator - Stovetop ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 56 per accommodation (varies based on length of stay) Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 56 per accommodation (varies based on length of stay) - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Suites Gillette Candlewood Suites Hotel Gillette Gillette Suites Candlewood Suites Gillette Hotel ## Frequently asked questions ### Is Candlewood Suites Gillette by IHG pet-friendly? ### How much does it cost to stay at Candlewood Suites Gillette by IHG? ### How much is parking? ### What time is check-in at Candlewood Suites Gillette by IHG? ### What time is check-out at Candlewood Suites Gillette by IHG? ### Where is Candlewood Suites Gillette by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites Gillette by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 94 8 - Good 48 6 - Okay 13 4 - Poor 5 2 - Terrible 5 ## Reviews ### 8/10 Good #### Raquel Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for those with fur babies Very pet friendly, clean and comfortable ##### Raquel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Stephen Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very friendly and helpful the room was very clean and comfortable no complaints at all ##### Stephen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lillian Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and attentive staff. Clean Hotel. ##### Lillian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Mark Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended. ##### Mark Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Rosalie Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints! ##### Rosalie Stayed 1 night in Jul 2024 ### 6/10 Okay #### Bonnie Oct 8, 2023 Liked: Staff & service, room comfort Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise. ##### Bonnie Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Michele Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Michele Stayed 1 night in Sep 2025 ### 10/10 Excellent #### STEPHEN B Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything about this place was excellent highly recommend it. ##### STEPHEN B Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Phillip T Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent suite. Great amenities. I would stay here again. ##### Phillip T Stayed 1 night in Aug 2025 ### 10/10 Excellent #### CASEY Apr 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great price ##### CASEY Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Thomas Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay. Will do it again. ##### Thomas Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Diana Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was excellent. It was very clean and the bed was comfortable. ##### Diana Stayed 1 night in Jun 2023 ### 10/10 Excellent #### joseph Jun 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean friendly convenient. ##### joseph Stayed 1 night in Jun 2022 ### 2/10 Terrible #### James Sep 12, 2025 Disliked: Staff & service #### Worst stay of a 4 day long road trip Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property. ##### James Stayed 1 night in Aug 2025 ### 6/10 Okay #### Bo Jul 18, 2023 Liked: Cleanliness Disliked: Staff & service Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in. ##### Bo Stayed 1 night in Jul 2023 ### 6/10 Okay #### James Aug 28, 2024 Liked: Staff & service, amenities This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything ##### James Stayed 1 night in Aug 2024 ### 8/10 Good #### Michael Jun 7, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Watch for dog attacks and less than helpful staff. The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care. ##### Michael Stayed 1 night in Jun 2025 ### 6/10 Okay #### Verified traveller Aug 27, 2024 Liked: Cleanliness #### Just Okay I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again. ##### Verified traveller Stayed 1 night in Aug 2024 ### 4/10 Poor #### Anthony Mar 5, 2023 Disliked: Staff & service, amenities Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts. ##### Anthony Stayed 2 nights in Mar 2023 ### 4/10 Poor #### Lisa Jun 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy. ##### Lisa Stayed 1 night in Jun 2024 ### 6/10 Okay #### Cindy Mar 12, 2023 Liked: Staff & service Disliked: Property conditions & facilities The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms. ##### Cindy Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Roger May 21, 2023 Disliked: Cleanliness Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat. ##### Roger Stayed 1 night in May 2023 ### 6/10 Okay #### John Sep 27, 2023 Liked: Staff & service, property conditions & facilities I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!! ##### John Stayed 1 night in Sep 2023 ### 4/10 Poor #### David May 25, 2022 Liked: Cleanliness, property conditions & facilities On the what did you not like, let me say our bill was totally messed up. It started on check in. I asked to move the bill to another credit card. She took a few minutes working on it and said it was taken care of. The day before we checked out i checked again because it was 125.00 dollars more then we paid. Once again the front desk worked on it and said it was corrected. The morning of check out the bill was now on 2 credit cards and no longer pending but charged. My wife went down this time to see what was going on with on with 2 bills now. Upon talking to Crystal who was now annoyed, my wife asked have i done something wrong? Crystal replied your first mistake was booking through EXPEDIA. It was downhill from there. It did get corrected after one or two more calls after we got home. We were advised to book through the hotel and not through Expedia . What does Expedia think of the Operations Manager of Candlewoods response concerning this? As a customer of Expedia this is how we were treated. David Sharp ##### David Stayed 4 nights in May 2022 ### 10/10 Excellent #### Amber, ROY Oct 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the first time staying with Candlewood and this will now be my first choice when looking for hotels in the future ##### Amber Stayed 2 nights in Oct 2021 ## Expedia's Latest Trends ### Hotels > [Shooting Star Casino & Hotel](https://www.expedia.ca/Thief-River-Falls-Hotels-Shooting-Star-Casino-Hotel.h28874246.Hotel-Information) > > [Sundance Motel](https://www.expedia.ca/Pinedale-Hotels-Sundance-Motel.h12551835.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Old Faithful Inn - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Old-Faithful-Inn-Inside-The-Park.h9674969.Hotel-Information) > > [Mammoth Hot Springs & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Mammoth-Hot-Springs-Cabins-Inside-The-Park.h9675499.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Old Faithful Lodge & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Old-Faithful-Lodge-Cabins.h32412830.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [Hilton Waikoloa Village](https://www.expedia.ca/Waikoloa-Hotels-Hilton-Waikoloa-Village.h19640.Hotel-Information) > > [Four Seasons Resort Jackson Hole](https://www.expedia.ca/Jackson-Hole-Hotels-Four-Seasons-Resort-Jackson-Hole.h922183.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Hilton Grand Vacations Club Kings’ Land Waikoloa](https://www.expedia.ca/Waikoloa-Hotels-Kings-Land-By-Hilton-Grand-Vacations.h2303745.Hotel-Information) > > [Lake Yellowstone Hotel & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Lake-Hotel-And-Cottages-Inside-The-Park.h9683114.Hotel-Information) > > [Bavarian Inn of Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Bavarian-Inn-Of-Frankenmuth.h9809515.Hotel-Information) > > [Canad Inns Destination Center Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Canad-Inns-Destination-Center-Grand-Forks.h1713856.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Old Faithful Snow Lodge & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Old-Faithful-Snow-Lodge-Cabins-Inside-The-Park.h9674998.Hotel-Information) > > [Jackson Lake Lodge](https://www.expedia.ca/Jackson-Hole-Hotels-Jackson-Lake-Lodge.h893431.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.ca/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.ca/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [C'mon Inn Hotel & Suites](https://www.expedia.ca/Grand-Forks-Hotels-Cmon-Inn-Hotel-Suites.h1510580.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > > [Semiahmoo Resort Golf & Spa, Trademark Collection by Wyndham](https://www.expedia.ca/Bellingham-Hotels-Semiahmoo-Resort-Golf-Spa.h13986.Hotel-Information)