Front of property

Reviews of APA Hotel Ogaki-Ekimae

3 out of 5
APA Hotel Ogaki-Ekimae
1-150,Takaya-cho, Ogaki, Gifu-ken

Reviews

7.4

Good

Rating 10 - Excellent. 99 out of 460 reviews" "
Rating 8 - Good. 187 out of 460 reviews" "
Rating 6 - Okay. 112 out of 460 reviews" "
Rating 4 - Poor. 50 out of 460 reviews" "
Rating 2 - Terrible. 12 out of 460 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is always a nice little extra at this chain of hotels
Stayed 1 night in Oct 2021
Response from Reception Yasuda on Oct 19, 2021
Thank you for staying at APA Hotel . As you say, the hotel has a large communal bath. It is available free of charge to guests. It is popular with many customers because it allows you to stretch your limbs and relax. Thank you for posting while you are busy. We look forward to seeing you again.

2/10 Terrible

Kevin Barton

Stayed 1 night in Sep 2021
Response from フロント 浅野 on Jan 19, 2022
この度はアパホテル〈大垣駅前〉にご宿泊頂きまして誠にありがとうございます。 今回ご宿泊の際は、あまり良い印象を持たれなく残念な気持ちでございます。 今行っているサービスに慢心せず、向上心を持って取り組んで参ります。 それではお客様のまたのご利用を心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from フロント 竜本 on Sep 29, 2020
この度はアパホテル<大垣駅前>にご宿泊賜りまして、誠にありがとうございます。 ご滞在中には、ご満足頂けた様子が伺え、スタッフ一同大変光栄に思います。 今後も、お客様に頂いたご評価に甘んじることなく、より多くのお客様にもご満足頂けるよう精進して参ります。 この度はお忙しい中ご投稿頂きまして、ありがとうございます。 またのご来館心よりお待ち申しあげております。

6/10 Okay

Ronel Christian

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location.
Close to train station. Lots of shops and restaurants near by. Room temperature cannot be controlled. No usb charging ports. Room bathroom exhaust not working. Nice buffet breakfast (japanese and western style). Walls between rooms are a bit thin. Good public bath.
Stayed 1 night in Aug 2020
Response from Kunieda on Aug 11, 2020
Thank you for staying with us.There are around many restaurants of this hotel so that you say and is popular with many people.Thank you for reviewing us and we appreciate your feedback.We look forward to your next visit.

6/10 Okay

Satoru

Business traveller
Stayed 2 nights in Jul 2020
Response from フロント 安田 on Aug 10, 2020
この度はアパホテル<大垣駅前>にご宿泊いただきまして誠にありがとうございました。またお忙しい中、ご投稿と当館への評価を賜り重ねてお礼申し上げます。お客様に更に高評価を頂ける様に、スタッフ一同日々サービス向上に尽力してまいります。  お客様のまたのお越しを心よりお待ち致しております。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from フロント 小寺 on Oct 17, 2019
この度は、アパホテル<大垣駅前>にご宿泊いただきましてありがとうございます。 また、朝食・交通機関・スタッフに関しまして高評価いただき重ねて御礼申し上げます。お客様にまたお越しいただましたら幸いでございます。お忙しい中、ご投稿いただきましてありがとうございました。 またのお越しをスタッフ一同、心よりお待ち致しております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Compact and cosy room. Located next to train station which makes it very convenient.
Stayed 3 nights in Oct 2019
Response from Koshimura on Oct 26, 2019
Thank you very much for staying with us at APA HOTEL . We are glad we could meet your expectations. We hope you enjoyed your stay here, and had a great time in Ogaki city. Thank you again for your review. We look forward to your next stay with us.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The room was very small. The airconditioning was not the best. My room was very stuffy and I had to open my window to circulate air. This was an issue because it was hot and muggy outside. Also, right under my window was Ogaki station so I could hear every train that passed with the window open which made it difficult to sleep. My room was dusty and it looked like the desk around the tv had never been cleaned. When I went into the bathroom the tub had hair in it.
Stayed 2 nights in Sep 2019
Response from Koshimura, receptionist on Oct 12, 2019
Thank you very much for staying with us at APA HOTEL . We are very sorry that we could not meet your expectation on your stay.The room was not in the best condition to welcome you and we apologize you for that. We will increase the number of room-checkup before check-in to improve our room making service. Also, our hotel is right next to JR Ogaki station which gives customers good access, however, on the railway side of the hotel, the noise from the trains might be disturbing. If you request, we can assign your room on the NON railway side of the hotel. So if you will have another chance to come to Ogaki and stay with us again, please let us know next time. Thank you very much for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019
Response from フロント 竜本 on Oct 7, 2019
この度は、アパホテル<大垣駅前>にご宿泊頂きまして、誠にありがとうございます。 また、お忙しい中ご投稿を頂き、ありがとうございます。 当館は大垣駅から徒歩1分の場所の立地でございます。 また駅前のため、飲食店は多くございますが、当館の2階にもレストランがございますので、ぜひご利用下さいませ。 お客様のまたのご宿泊を心より、お待ちしております。

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from フロント 安田 on Aug 19, 2019
この度はアパホテル<大垣駅前>にご宿泊頂きまして誠にありがとうございました。数あるホテルから当館をお選び頂き、高評価を賜ることが出来、大変光栄でございます。現状に満足することなく、更なるサービス向上を目指して日々精進してまいります。お忙しい中、ご投稿いただきましてありがとうございました。またのお越しを心よりお待ちいたしております。

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from フロント 浅野 on Feb 14, 2019
この度はアパホテル<大垣駅前>にご宿泊頂きましてまことにありがとうございます。 これからも、従業員一同、接遇をはじめとするサービスの向上に努め、日々精進して参ります。 それでは、お客様のまたのご来館心よりお待ち致しております。

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever
I booked a double room but we were allocated a ‘large’ single. To pass by each other in the room, you had to climb on the bed, the person sleeping on the wall side had to climb over the other, when lying in bed my feet touched the window cill, there was no wardrobe for clothes, no space for the suitcases which had to be stacked on top of each other, if you used the same towels for four days you were ‘rewarded’ with a small bottle of water, etc.etc. Literally not enough room to swing the proverbial cat! The town view from the bedroom window was a wall. We moved out after THREE days to another location.
Stayed 12 nights in Oct 2018
Response from Koshimura, receptionist on Dec 22, 2018
Thank you very much for staying with us. However, we are very sorry that we could not meet your expectations about the room. All the rooms of our hotel are constructed to be compact so that we can offer guests our rooms at reasonable prices. However we have received some reviews that our rooms are too small. So we will consider how to make it better. In regards to our room making service, we promote eco-friendly cleaning for multiple stays. We usually change your linens every four days, and make your room, and change your towels and bath amenities etc every day unless there is a 'no entry of room' card on your door or we can't tell if you're resting in your room. We are sorry that we could not deliver cleaning service you requested. We will work on improvements of informing our guests about our cleaning system better. Thank you very much for your reviews. APA HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from 休場 on Dec 9, 2018
この度は、アパホテル<大垣駅前>にご宿泊頂きまして、誠にありがとうございます。 また、数あるホテルの中から当館をお選び頂き、大変光栄でございます。お客様が快適にお過ごしして頂けたようで、スタッフ一同大変嬉しく思います。 当館は大垣駅から徒歩1分という好立地であり、また、館内10階には大浴場がございまして、 手足を伸ばしリフレッシュしていただくことが可能でございますので、大変ご好評頂いております。 お忙しい中、ご投稿頂きましてありがとうございます。 またのご来館を心よりお待ち申し上げております。 フロント 休場

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location.
Conveniently located ... less than a minute away from the train station.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but good.
This APA hotel has two Japanese style spas. I relaxed myself every night and morning with the spa. In my room, there was a narrow corridor just behind the entrance door, at the first time, I could not enter my room with putting the backpack on. There was a middle size desk, and I could do my homework in comfortable. My room was located on the 10th floor, And I could see the great Oogaki city viewing.

6/10 Okay

Yohei

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Steve

Liked: Staff & service
Good value budget hotel
Not the largest of rooms but sufficient for a single person. The cleaning staff seem to have the sort of vacuum cleaner that stops a few inches from the skirting board but generally the room is well maintained. The hot baths on the top floor are always an added bonus, along with the ( almost ) daily bottles of water. The internet is free and a lot more consistent than my previous visit and bathroom essentials such as razor, toothbrush, hairbrush, sponge and cotton buds are replenished every day, if used. There are also two pairs of bedroom ‘ slippers ‘ provided. A fresh dressing gown is left each day in your room if you have used one. For the cost of the room, booked through an appropriate agency, the hotel is good value for money. If you require something more than one solitary green teabag however, it’s a good idea to take your own refreshments along with you.
Stayed 5 nights in Nov 2017

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God time in Ogaki
Confort hotel, clean and excellent service
Stayed 4 nights in Oct 2017

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice bath and breakfast. Tiny room!
Loved the breakfast buffet. The hot spring baths were also nice. The hotel is conveniently located right near the train station. My only problem was the size of the room: I am okay with a small space, but the room had very narrow walkways from the door to the bed and window. There was not much room to move around in, and the only place I could open my large suitcase was on the bed!

8/10 Good

yi lam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel
The room is tiny but clean. It's cheaper than staying in guest house sharing room with others. Super close to JR station, very convenient to visit other places.

6/10 Okay

megan, St. Louis

Liked: Staff & service
Tiny room in Ogaki.
My husband and I were in town visiting friends. Hotel was tiny -- not uncommon in Japan, but we couldn't even open our suitcase unless it was on the bed. The shower had some mold spots and a mildly unpleasant smell, though the room was clean otherwise. The staff were always friendly, and we had no problems otherwise. Super easy two minute walk from the station, didn't have their breakfast as there are places nearby I like.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Railway station
I think that the compact room functions well, e.g. a small desk with a small swivel chair and high speed WiFi. It was quiet in spite of just next to Ogaki railway station. It takes within 5 min to JR, Private railway and Bus station by walk. It will be recommended for business men or women to stay there. The room at 9F provided a nice view of mountains in the blue sky in the direction of North. Also the breakfast was good. The reasonable price reflects on the suitable or more service etc.

8/10 Good

Ruri

Liked: Staff & service, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
An Alternative Getaway to Gifu
The room was really tiny and uncomfortable. The breakfast was basic. Many students also stayed there and we had to queue for our food. It is located next to the train station with decent amenities. We had a good dinner there.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The location is great! It's just right beside the JR station. Convenient access to Nagoya. Everything was great!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable. Apart from the small room. Room is slightly cramped.

6/10 Okay

Hock Sing, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Break at Ogaki
The hotel was conveniently located next to the train station. However, the facilities in the room are old and the room was extremely small. Definitely go for the twin and not double if you were a party of 2. Booked this through hotel.com. Hotel.com posted choice of upgrade to twin room for my next stay one day later after my trip to a nearby onsen. I took the upgrade and it was much better in terms of room size, but 2 caveats: Firstly, hotel.com failed to notify the upgrade of room removed breakfast at the hotel. This was not shown at the mobile app, nor the confirmation email they sent me. Bad on hotel.com Second, the larger room came with broken toilet facilities. Had to get the hotel support staff to fix it. Not good.

6/10 Okay

Shirley

6/10 Okay

kam sim kim, hong kong

hotel is easy to find
very close to station, just around the corner, asked the train station staffs, they are very helpful. the hotel didn't clean my room in a last day, they left all the stuffs on the outside, strange! the carpet is not clean, otherwise is ok condition.

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel close to train station.
I wanted send a package through cool courier service. The staff helped me to find the place to handle my requirement. I could send my package.

10/10 Excellent

seth, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location
I was very pleased with the APA hotel. It was a good value. And very convenient to the train station. I'd stay here again for sure.

10/10 Excellent

Victoria, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, affordable hotel. Convenient location

4/10 Poor

ATT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEXT TO TRAIN STATION.
Room is absolutely small as usual, room smelled, guessed that is why there is a bottle of disinfectant in the room. Not flexible with check in time, was there 10 minutes before 1500hrs check-in time, yet have to wait past 3pm. While waiting at the lobby, the reception had totally forgotten about the guests waiting there to check in. I have to approach the reception again and remind them, then the process of checking in begins. Why can't guests does the checkin documentation work first? Too rigid with the rules..

8/10 Good

A TAN, SINGAPORE

AT OGAKI STATION DOOR.
The key advantage of this hotel is: it is at the door of Ogaki station. With the bus station right at the hotel door too. This make travelling so much convenient between stations without having to transfer station to hotel. As expected such chain 3 stars hotel room are very small, then again that what you get as the rate are considered very reasonable in Japan.

6/10 Okay

AYUMI

Liked: Cleanliness, staff & service, property conditions & facilities
部屋は狭いけれど清潔感はあります。 ただ禁煙部屋が埋まってても喫煙部屋を取るのはオススメしません。かなり部屋がタバコ臭く、洋服全てに臭いが移りました… あと、タオルですが、品質は良いのだけど、ホコリがひどく、洋服が埃だらけになります。部屋にも舞うので空気清浄機を置いて欲しいなと思います。
Stayed 1 night in Apr 2024
Response from フロント 安田 on Apr 8, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様には清潔感についてお褒めいただいたにも関わらず、喫煙部屋の臭いやタオルについてご迷惑をおかけし、ご不快な思いをさせてしまい大変申し訳ございませんでした。これからもお客様が快適にお過ごしいただけるホテルづくりに尽力いたします。 お忙しい中ご投稿いただきまして誠にありがとうございました。またのご来館を心よりお待ちいたしております。

6/10 Okay

Yuko

Stayed 1 night in Mar 2024
Response from フロント 安田 on Apr 4, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お忙しい中、当館への評価を賜り重ねてお礼申し上げます。これからもお客様が快適にお過ごしいただけたけるホテルづくりに努めてまいります。 またのご来館を心よりお待ちいたしております。

10/10 Excellent

Shinichiro

Stayed 1 night in Mar 2024
Response from フロント 安田 on Apr 10, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様から当館への高評価を賜り大変嬉しく存じます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。 お忙しいご投稿いただきましてありがとうございました。またのご来館を心よりお待ちいたしております。

8/10 Good

KOJI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from フロント 安田 on Apr 4, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お忙しい中、当館への評価を賜り重ねてお礼申し上げます。これからもお客様が快適にお過ごしいただけたけるホテルづくりに努めてまいります。 またのご来館を心よりお待ちいたしております。

6/10 Okay

ようこ

Business traveller
大浴場で、機械音がうるさかったです。
Stayed 1 night in Mar 2024
Response from フロント 安田 on Mar 17, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございます。お客様には大浴場での機械音によりご不快な思いをさせてしまい大変申し訳ございませんでした。設備の構造上、早急な改善はできかねますことご了承いただきたく存じます。 お忙しいご投稿いただきましてありがとうございました。またのご来館を心よりお待ちいたしております。

10/10 Excellent

KENTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from フロント 安田 on Mar 4, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様から当館への高い評価賜ることができ大変嬉しく存じます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。お忙しい中ご投稿いただきましてありがとうございました。またのご来館を心よりお待ちいたしております。

10/10 Excellent

しんいちろう

Stayed 1 night in Jan 2024
Response from フロント 安田 on Mar 21, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様から当館への高評価を賜り大変嬉しく存じます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。 お忙しいご投稿いただきましてありがとうございました。またのご来館を心よりお待ちいたしております。

10/10 Excellent

Masayuki

Stayed 1 night in Jan 2024
Response from フロント 安田 on Mar 21, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様から当館への高評価を賜り大変嬉しく存じます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。 お忙しいご投稿いただきましてありがとうございました。またのご来館を心よりお待ちいたしております。

8/10 Good

Hiroo

Stayed 7 nights in Dec 2023
Response from フロント 川﨑 on Jan 8, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様に高評価を賜り、大変光栄でございます。今後もお客様にご満足いただけるホテルづくりに努めてまいります。お忙しい中ご投稿いただきまして誠にありがとうございます。お客様のまたのご来館を心よりお待ちいたしております。

6/10 Okay

fumihide

Stayed 1 night in Dec 2023
Response from フロント 松田 on Jan 1, 2024
この度は、アパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございます。ご滞在中、お客様が快適に過ごせていただけるようサービス向上に努めてまいります。この度は、お忙しい中ご投稿いただきまして誠にありがとうございます。お客様のまたのご利用を心よりお待ちしております。

8/10 Good

裕哉

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from フロント 川﨑 on Feb 1, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございます。お客様から高評価を賜り、大変嬉しく存じます。今後もお客様にご満足いただけるホテルづくりに努めてまいります。お忙しい中ご投稿いただきまして、誠にありがとうございます。お客様のまたのご来館を心よりお待ちいたしております。

8/10 Good

KOHJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from フロント 川崎 on Dec 17, 2023
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございます。お客様に高評価を賜り、大変光栄でございます。今後もお客様にご満足いただけるホテルづくりに努めてまいります。お忙しい中ご投稿いただきまして誠にありがとうございました。お客様のまたのご来館を心よりお待ちしております。

8/10 Good

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from フロント 安田 on Feb 7, 2024
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お客様にはお忙しい中、当館への評価を賜り重ねてお礼申し上げます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。 またのご来館を心よりお待ちいたしております。

4/10 Poor

MOTOHARU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
騒音に敏感な方は注意
夜、10分おきくらいに貨物列車が走り騒音がすごい。 10階の部屋でこれだと低層階は更に響くと思う。 線路の逆側を選択させていただかないと厳しい。
Stayed 1 night in Nov 2023
Response from フロント 和田 on Dec 1, 2023
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして、誠にありがとうございます。夜間における貨物列車の騒音に関してご迷惑をおかけし申し訳ございませんでした。線路反対側のお部屋に関しまして、可能な範囲で変更させていただきますので、フロントスタッフまでお申し付けくださいませ。お忙しい中ご投稿いただき、ありがとうございました。お客様のまたのお越しをお待ちしております。

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです。
Stayed 1 night in Nov 2023
Response from フロント 安田 on Nov 30, 2023
この度はアパホテル〈大垣駅前〉ご宿泊いただきまして誠にありがとうございました。お客様には当館で快適にお過ごしいただけたご様子が伺え大変嬉しく存じます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。 お忙しい中、ご投稿いただきましてありがとうございました。またのご来館を心よりお待ちいたしております。

6/10 Okay

Yutaka

Stayed 1 night in Nov 2023
Response from フロント 安田 on Nov 20, 2023
この度はアパホテル〈大垣駅前〉にご宿泊いただきまして誠にありがとうございました。お忙しい中当館へのご評価賜わりありがとうございます。これからもお客様が快適にお過ごしいただけるホテルづくりに努めてまいります。またのご来館を心よりお待ちいたしております