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Overview of Golden Sands Resort by Shangri-La, Penang

Photo gallery

Outdoor Dining
On the beach, white sand, beach massages, beach volleyball
2 outdoor pools, pool umbrellas, sun loungers
Water Park
Hypo-allergenic bedding, minibar, in-room safe, desk
VIP Access

Golden Sands Resort by Shangri-La, Penang

4 out of 5

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEden Parade Shopping Centre3 min walk
    Popular LocationFerringgi Beach3 min walk
    Popular LocationBatu Feringghi Night Market8 min walk
    AirportPenang (PEN-Penang Intl.)53 min drive

Choose dates to view prices

  • Executive Room, 2 Twin Beds, Sea View

    3.6/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior Room, 1 King Bed

    4/5 guest room rating

    Room amenities

    • 387 sq ft
    • Hill view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Sea View

    4.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior Room, 2 Twin Beds

    Room amenities

    • 387 sq ft
    • Hill view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Executive Suite, 1 King Bed, Sea View

    Room amenities

    • 771 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

George Town

Located in George Town, Golden Sands Resort by Shangri-La, Penang is in the suburbs and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular area attractions. Traveling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at City Stadium. Take an opportunity to explore the area for water adventures such as boat tours.
Popular Location

What's nearby

  • Eden Parade Shopping Centre - 3 min walk
  • Ferringgi Beach - 3 min walk
  • Batu Feringghi Night Market - 8 min walk
  • Tropical Spice Garden - 5 min drive
  • Floating Mosque of Tanjung Bungah - 48 min drive

Getting around

  • Penang Sentral - 57 min drive
  • AirportPenang Intl. Airport (PEN) - 53 min drive

Restaurants

  • Long beach — 3 min walk
  • Andrew's Kampung — 3 min walk
  • Ferringhi food paradise — 5 min walk
  • Seafood — 7 min walk
  • Bora bora — 7 min walk
View in a map

About this property

Golden Sands Resort by Shangri-La, Penang

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach or practicing your swing at Golden Sands Resort by Shangri-La, Penang's golf course. Then enjoy a meal at one of the resort's 2 restaurants. All 387 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Golden Sands Resort by Shangri-La, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 9:00 AM–1:00 PM: MYR 64 for adults and MYR 32 for children
  • 2 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 9 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fitness center
  • Free water park access
  • Lifeguards on site
  • Mini golf
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 150 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 64 for adults and MYR 32 for children (approximately)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Golden Sands Resort by Shangri-La, Penang Resort
Golden Sands Resort by Shangri-La, Penang George Town
Golden Sands Resort by Shangri-La, Penang Resort George Town

Frequently asked questions

Can I cancel my reservation for free at Golden Sands Resort by Shangri-La, Penang and receive a full refund?
Yes, Golden Sands Resort by Shangri-La, Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Golden Sands Resort by Shangri-La, Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Golden Sands Resort by Shangri-La, Penang?
As of Jan 26, 2021, prices found for a 1-night stay for 2 adults at Golden Sands Resort by Shangri-La, Penang on Feb 7, 2021 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Golden Sands Resort by Shangri-La, Penang have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Golden Sands Resort by Shangri-La, Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Golden Sands Resort by Shangri-La, Penang?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Golden Sands Resort by Shangri-La, Penang?
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Golden Sands Resort by Shangri-La, Penang?
Check-out is at noon.
Where is Golden Sands Resort by Shangri-La, Penang located?
Nestled on the beach, this Tanjung Huma resort is within 2 mi (3 km) of Ferringgi Beach and Tropical Spice Garden. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are also within 6 mi (10 km).
4.1
Very good
Rating 5 - Excellent. 386 out of 996 reviews
5 - Excellent 39%
Rating 4 - Good. 393 out of 996 reviews
4 - Good 39%
Rating 3 - Okay. 142 out of 996 reviews
3 - Okay 14%
Rating 2 - Poor. 54 out of 996 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 996 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything m
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, buffet, and room was amazing. Staffs were friendly and very helpful.
Stayed 3 nights in Aug 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ageing hotel with high standard of services
Quite seasoned hotel but with good standard of service and maintenance. Happy with the facilities well kept and friendly staffs most of the time.
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, amenities
The location is great but the room was in a poor condition. It was funny they have work desk but no chair to sit. The floor was very cold with no carpet and they provided toilet slippers instead of nice fluffy hotel slippers to move around the room. The breakfast buffet had nice variations of food to choose from.
Stayed 2 nights in Dec 2019

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