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Eastern And Oriental Hotel

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
2,408 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Camera Museum
    9 min walk
  • Popular Location
    Penang City Hall
    11 min walk
  • Restaurant
    Gurney Drive
    25 min walk
  • Airport
    Penang (PEN-Penang Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Studio Suite Twin

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Studio Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Corner Suite

    Room Amenities

    • Sea view
    • Sleeps 3
    More details

About this area

George Town

Located on the waterfront, Eastern And Oriental Hotel is in George Town's Downtown George Town neighbourhood, an area with good shopping. Pinang Peranakan Mansion and Fort Cornwallis are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Penang Times Square. Travelling with kids? Consider Penang Butterfly Farm, or check out an event or a game at Penang International Sports Arena. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Camera Museum - 9 min walk
  • Popular Location
    Penang City Hall - 11 min walk
  • Popular Location
    Pinang Peranakan Mansion - 12 min walk
  • Popular Location
    Fort Cornwallis - 12 min walk
  • Popular Location
    Leong San Tong Khoo Kongsi - 18 min walk

Getting around

  • Sungai Petani Station - 44 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • Gurney Drive — 25 min walk

About this property

Eastern And Oriental Hotel

Family-friendly George Town hotel in Downtown George Town, walk to Camera Museum
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 232 rooms feature thoughtful touches such as espresso makers and slippers, along with 24-hour room service and TVs. Premium bedding, coffee/tea makers and free newspapers are among the other amenities available to guests.
Eastern And Oriental Hotel offers 232 forms of air-conditioned accommodation with espresso makers and complimentary bottles of water. Beds feature premium bedding. Business-friendly amenities include complimentary newspapers and safes. Bathrooms include a bath and shower, complimentary slippers and a bidet. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Renovations and closures

The property will be renovating from 01 March 2019 until 31 December 2019 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Selected guestrooms
  • Laundry facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

Check-in

Check-in between 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available on request from 7:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per night.

Pets

  • Pets not allowed

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night
  • A facilities fee includes use of:

  • – Fitness facilities
    – Sauna
    – Spa
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 7:00 AM to 7:00 PM Only registered guests are allowed in the guest rooms.

Property is also known as

  • Eastern Oriental Hotel George Town
  • Eastern Oriental George Town

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space (7535 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • bathtub or shower
  • Bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe
  • Slippers
4.6

Exceptional

5 - Excellent
1,741
4 - Good
532
3 - Okay
100
2 - Mediocre
26
1 - Poor
9
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay and will definitely booked again; breakfast was delicious and only the tea servings was quite little unlike my stay in 2017.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing. They treat hotel guests like kings and queens!

Stayed 3 nights in Nov. 2019

2/5

  • Disliked: Staff & service

Pretty disappointing and completely underwhelming. Service is poor and the staff are unhelpful - customer service is low here. Not a 5 star experience at all and not the weekend we had anticipated.

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a wonderful colonial style hotel. It’s been refurbished recently and a pool area added on 6th floor. It’s like stepping into a bygone era of grandeur. Fantastic staff and great food.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First class Hotel with first class facilities, staff and service.

Stayed 2 nights in Nov. 2019

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