View from property

Reviews of Hotel Bellevue

3 out of 5
Hotel Bellevue
Salita della Provvidenza, 1, Genoa, GE

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 484 reviews" "
Rating 8 - Good. 231 out of 484 reviews" "
Rating 6 - Okay. 104 out of 484 reviews" "
Rating 4 - Poor. 39 out of 484 reviews" "
Rating 2 - Terrible. 17 out of 484 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
The property is too old , the breakfast was very poor,
Stayed 2 nights in Nov 2023

2/10 Terrible

Matias

Disliked: Staff & service, property conditions & facilities, room comfort
Not rexommendable
The hotel smelled weird, it was pretty old and the room really small, although my booking was non refundable I left and went to another hotel, I rather lose 65 euros than sleep there. I told the guy in the front desk I was checking out after 5 minutes in the room he did not reply anything. Not even a goodbye.
Stayed 1 night in Aug 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Centrally located. Rooms dated but all very clean. Breakfast basic but adequate for the price.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay while traveling through Italy. Clean and nice staff.
Stayed 1 night in May 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for anyone like us using train or bus service. It was also very close to the old town. Breakfast was just OK. Our room was adequate for our needs and, all in all, we considered the hotel fairly good value for the money.
Stayed 1 night in Apr 2023

6/10 Okay

Linda

Stayed 1 night in Apr 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is quite close to the city's attractions and next to a railway station, which is very convenient for travelling in other places in the region. The hotel has 24-hour front desk. The free WiFi is very good. The room has city view. The bed is quite small. The heating system in the room works very well. There is mini fridge in the room. The TV did not work at the arrival but the problem was fixed by the hotel staff. The bathroom and the shower cabin are very small. The breakfast is very good.
Stayed 2 nights in Dec 2022

8/10 Good

Helen

Stayed 3 nights in Dec 2022

6/10 Okay

Kevin

Stayed 1 night in Nov 2022

10/10 Excellent

sanjay

Stayed 1 night in Oct 2022

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very comfortable stay at this hotel. The front desk staff was very helpful and kind, even though he spoke limited English. I arrived at the hotel around 10:30 AM from the cruise port and he immediately assigned me a room. That allowed me to take some good rest and then I started exploring the city in the evening. Rooms were very clean in an old building. The shower was tiny but clean. Breakfast was adequate. Superb location, just 2 minutes away from Genoa's train station. If I ever go back to Genoa, I'll stay here again for sure.
Stayed 1 night in Oct 2022

10/10 Excellent

Paulin

Liked: Staff & service, amenities, property conditions & facilities
The staff was very good
Stayed 1 night in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient for a short stay in Genoa.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Skip Genoa!!!
Do not come to this city!! Just like our hotel it’s old and dirty as can be. Only good thing we have to say is that they were nice enough to let us cancel our second night and get out of there early… never to return. They probably get that alot.
Stayed 2 nights in Sep 2022

8/10 Good

Gruiescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed only one night, but the personal was very nice, the room was very clean and the breakfast was consistent. If I turn back one day, this will be the hotel where I wanna check.
Stayed 1 night in Aug 2022
Response from Hotel Bellevue on Aug 9, 2022
Many thanks for your review. We hope to have you again as our guest. Best wishes.

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

6/10 Okay

Rajeev

Stayed 1 night in Jun 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel close to train station
Decently clean for an older building in a really convenient spot to the train station.
Stayed 1 night in Apr 2022

8/10 Good

Tuvshin

Liked: Cleanliness, amenities, property conditions & facilities
Morning front desk woman wasn't friendly
Stayed 1 night in Sep 2021

6/10 Okay

Thomas

Travelled with family
Decent hotel.
Stayed 1 night in Nov 2021

6/10 Okay

Afshin

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel. Close to train station. Room a bit smelly and linens and curtains not that attractive drab. Need to walk up long flight of stairs to get ti elevator. 2 star hotel. Real benefit us very close to port and15 minutes from airport. Ideal for younger people and good enough if you just need a place to stay for a night. Great balcony overlooking the plaza and night sky with view of Genoa is gorgeous
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, it is a very reasonable hotel for a very central location. The staff were all very friendly and helpful. We enjoyed sitting out on the lovely terrace overlooking the city in the evening. Breakfast could do with a few more fresh options but filled a gap. The train station is just below and the airport bus drops off and picks up there also. All in all great for a good price!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station - 50 metres but up a hill or steep flight of stairs. The staff were great and the hotel, although old, full of character.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!! I checked in late and the reception was a good man to assist me.
Stayed 1 night in Jul 2019

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Good for price
It was OK for us but be careful if you are a light sleeper. You can really hear the trains next-door. Sounds kind of like a jet. That location parking is a bonus. Breakfast sucks don’t even bother
Stayed 1 night in Jul 2019

4/10 Poor

Jackie

Disliked: Staff & service, property conditions & facilities, room comfort
Giving Wrong key shouldn't happen ever.
Hotel carpeting was very dirty. Man walked in or room at Midnight because the clerk have him a key for our room by mistake. The location was great. Bed was hard.
Stayed 1 night in Jun 2019

10/10 Excellent

L.S., London

Liked: Cleanliness, staff & service
Hotel Bellevue is a literally above Piazza Di Principe Station, just walk up the step staircase just outside on the left of the station. If you cannot walk lots of stairs you can approach the hotel by the main road only 3 mins walk. This hotel is so central to the historic Genova that you do not need to take a bus. Just down the road there are two churches in Romanesque style that are more ornate than Basilica San Laurenzo . The hotel is very clean and the breakfast has good variety.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the Principe Piazza station - just exit the station and head up the steps to the left and the hotel is practically opposite. Nice breakfast buffet in the morning with fresh pastries and also complimentary bottle of water in room. Only stayed for one night, and had a pleasant stay with a good Wi-Fi signal in the room.
Stayed 1 night in Apr 2019

6/10 Okay

Josephine

Travelled with family
Disliked: Amenities, property conditions & facilities
Old facility that needs to be updated. If you have a large luggage(s) you are out of luck. You need to carry the luggage(s) one floor up the stairs before a lift is available. The front staffs didn’t offer help when checked in.
Stayed 1 night in Dec 2018

8/10 Good

ANNABELLE, Hong Kong

Liked: Cleanliness, staff & service, room comfort
A comfortable stay overall.
The facilities are basic but sufficient. Breakfast choices are good. Would suggest fixing the water station. The location is very good. Plenty of connections to other cities and easy to get to airport.
Stayed 1 night in Sep 2018

8/10 Good

ANNABELLE, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Decent stay in a good location.
The hotel has a good location, very close to the train station and has a direct bus to the airport. The breakfast choices offered are good. The downside is the condition of the facilities are old.
Stayed 1 night in Sep 2018

8/10 Good

RZ, San Diego, CA

Liked: Cleanliness, staff & service
great location.
Stayed 1 night in Jul 2018

8/10 Good

ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the train station
This hotel is in a good location the service is great and they offer a good breakfast
Stayed 2 nights in Jun 2018

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
good value
very friendly and welcoming staff, close to the airport bus, and walking distance to the old town, it is a budget hotel so the amenities were basic, but i slept well, and the breakfast was ok
Stayed 3 nights in Mar 2018

6/10 Okay

Abdelhamid

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

Bill, Albuquerque, NM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over the train station.
First the plus side: the hotel was within walking distance of the main train station from where I came; the room was comfortable; the breakfast decent; and the staff was polite and knowledgable. The minus side: even with the elevator (which cannot accommodate a wheelchair), one had to climb several stairs-a problem for the disabled. Fortunately, I am not disabled, but this would be a problem for some of my friends who are.
Stayed 2 nights in Dec 2017

8/10 Good

JEFFREY L

Liked: Cleanliness, staff & service, property conditions & facilities
It was built into a hill, so there was too many steps inside the hotel too climb. Good breakfast in the morning.
Stayed 1 night in Nov 2017

8/10 Good

Jean , Kapiti, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy walk to everything I wanted to see. This is a really interesting ancient town, well worth spending a few days here. Lots to see and do
Stayed 2 nights in Oct 2017

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in Genoa
Great older hotel near the railroad station, convenient to restaurants and shops. This is our second stay and it was just as good as the first time.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verynice people at the front nesk. Good breakfast, Comfy bed. Nothing more required.
Stayed 2 nights in Sep 2017

10/10 Excellent

Rob , Riverside, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Older hotel, but the location, service and view make up for the age. Ask for the 5th floor and enjoy a night on the rooftop overlooking the city and water.
Stayed 1 night in Sep 2017

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location
it's a nice hotel right next to the train station, so it's convenient. The bus station is right there, so moving around town is easy, either by foot or bus. I would come back.
Stayed 2 nights in Aug 2017

8/10 Good

Mark, London

Liked: Cleanliness, staff & service
Basic but comfortable
Perfectly located for access to the Piazza Principe station (and buses to the airport). Basic facilities, but very clean rooms, decent breakfast and friendly staff.
Stayed 2 nights in Jul 2017

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
FANTASTIC service. Workers really looking out for you and your safety. Incredibly clean with wonderful breakfast. Beds aren't American comfort but they work.
Stayed 2 nights in Jun 2017
Thank you so much. We hope to have you again as our guest. Best regards.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days of excuses and dissapointment..
I stayed for 3 nights in june and the WiFi didn't work the entire time. When I mentioned this to the front desk they either lied to me and said "it's working fine", or they said "sometimes it doesn't work, I don't know". This forced me to have to wander around looking for insecure wifi networks during my stay. On top of that there appeared to be ciggarettes burn marks in the laminate floor as well as mold in the bathroom. In terms of breakfast it was alright, but was expecting more for the money paid. Would not come back.
Stayed 3 nights in May 2017

8/10 Good

Rossomak, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice View
We didn't stay long so I don't have much to stay. We arrived at 1 am, the room was large, with high ceilings and tall windows with a nice view. Staff was apathetic but maybe they were just tired.

10/10 Excellent

JOVITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort