Ricardo met us and helped us find parking and escorted us personally to our room.
The room was beautiful and full of character and historic charm. The location is in the heart of Genova and walking distance to many attractions. No need for a car to enjoy a large part of the city.
The bed was comfortable and you had a gorgeous view of the ceiling mural. The space itself is small , but enough room for 2 for a short stay.
We were a little disappointed with the lack of amenities. The coffee machine, which was shared by all the guests, did not have enough pods and they were not replenished. There was no complimentary breakfast offered, only a recommendation to a cafe that supposedly had an agreement with the owner. No special deal was given to us by them and they were quite rude. There are however many other places nearby to dine. As a caveat, if you're unaware of the Italian breakfast, don't expect eggs, bacon and hashbrowns.
Overall, it is a great place to explore Genova and Ricardo did a nice job of communicating with us and suggesting things to do and see.