Dear Abigail,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We hope to have the pleasure of welcoming you back in the future. Warm regards,Gregory Viandaz Operations Manager

Dear Erika,Please accept our thanks for your kind review regarding your stay.We are pleased that we were able to meet your expectations.We hope to welcome you again in the future.All the best,Gregory Viandaz Operations Manager

Dear Francisco,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We hope to have the occasion to welcome you back.Best wishes,Gregory Viandaz Operations Manager

Dear David,Thank you for this positive review of your stay.We are thrilled to hear that our central location provided you with the convenience you desired during your stay, and that you found our proximity to the rail station, local eateries, and the heart of Geneva to be ideal for your travel needs. Your kind words regarding the cleanliness of our hotel and the professionalism of our team are greatly appreciated; our staff works diligently to ensure that every guest feels welcomed and valued. It is wonderful to know that these efforts contributed to your overall positive experience and made your time in Geneva memorable.The entire team look forward to welcoming you back for a future visit.Kind regards,Gregory Viandaz Operations Manager

Dear Robert,Thank you for taking the time to share your feedback with us.We're delighted to hear that you were satisfied with our service and the cleanliness of your room. Our team strives to provide the best experience, and your commendation regarding our efforts is greatly appreciated. We take pride in the condition of our hotel and are glad that this contributed to your overall positive experience. However, we regret to hear about the noise disturbances during your stay. While we do offer soundproof rooms and earplugs to ensure a restful night for our guests, we understand that the vibrant nightlife of the surrounding area can sometimes be audible. For future visits, we recommend requesting a room on a higher floor or facing the courtyard for a quieter experience, as these areas tend to be more insulated from street noise.We look forward to welcoming you again for another stay that we trust will be more peaceful and just as pleasant. Warm regards,Gregory Viandaz Operations Manager

Dear Jacqueline,Thank you for sharing this positive review.We're thrilled to hear that our customer service met your expectations and that you found our location convenient for transportation and dining options. It's wonderful to know the cleanliness of our rooms, hotel condition, and the amenities provided contributed to a memorable stay.We look forward to welcoming you back on future visits. Kindest regards,Gregory Viandaz Operations Manager

Cher Maxime,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Novotel Genève Centre.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous recevoir à nouveau très bientôt,Gregory Viandaz Operations Manager

Dear Maram,Thank you for taking the time to share your thoughts about your stay with us.We're thrilled to hear that you found our team professional and appreciated the cleanliness of your room. It's wonderful that you were fully satisfied with the condition of our hotel and the amenities provided. Our team works hard to maintain high standards and your recognition of their efforts is truly valued.We look forward to the opportunity to welcome you back in the future. Warm regards,Gregory Viandaz Operations Manager

Cher Gaurav,Merci de partager vos impressions avec nous !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Bien à vous,Gregory Viandaz Operations Manager

Dear Jacqueline,Thank you for taking the time to let us know your opinion of your recent stay.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be a pleasure to welcome you back. Best wishes,Gregory Viandaz Operations Manager

Cher Hôte,Nous vous remercions infiniment pour cette appréciation de votre séjour au Novotel Genève Centre.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Nous restons à votre entière disposition sur place pour toutes suggestions de votre part.Au plaisir de vous revoir parmi nous,Gregory Viandaz Operations Manager

Dear Artem,Thank you for sharing your experience at our hotel.We're thrilled to hear that you enjoyed our breakfast, a feature we're proud to offer. It’s wonderful to know that our shawarma left a lasting impression on you, and we're glad you found our staff, particularly Lyuba, to be outstanding. We strive to provide exceptional service and it's gratifying to see this reflected in your feedback.We're eagerly looking forward to your next visit to Geneva and welcoming you back to our hotel. Best wishes for 2024,Gregory Viandaz Operations Manager

Cher hôte,Merci pour cette belle appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et espérons que vous avez pu profiter de notre salle de sport ainsi que de notre espace bien-être.Nous espérons avoir le plaisir de vous recevoir à nouveau. Cordialement,Gregory Viandaz Operations Manager

Dear UWA,Thank you for taking the time to review your visit.We're thrilled to hear that you found our staff friendly and the service excellent. Our team strives to provide a welcoming environment and we're glad we met your expectations. It's also great to know that our hotel's location contributed positively to your stay; being situated near Lake Geneva and within walking distance to various attractions is something we're proud of. Your recommendation is highly appreciated and serves as a wonderful testament to our efforts.We look forward to welcoming you back. Best regards,Gregory Viandaz Operations Manager

Dear Jin,Thank you for taking the time to share your experience with us.We're thrilled to hear you appreciated our convenient location, within a stone's throw of the train station and the beauty of Lake Geneva, along with the array of nearby dining options. It's wonderful to know that you found our rooms to be immaculately clean, reflecting our commitment to providing a comfortable and spotless environment for our guests. Your recognition of our hotel's condition is also much appreciated, as we continually strive to maintain the highest standards. Moreover, we're delighted that our service met your expectations, showcasing our team's dedication to guest satisfaction.We look forward to welcoming you back for another exceptional stay. Warm regards.Gregory Viandaz Operations Manager

Dear Peter, Many thanks for your feedback.We're thrilled to hear that you found our breakfast to be excellent and our location perfect for your needs. It is indeed our goal to provide a prime starting point for exploring the city, and we're glad that stood out for you. We also appreciate your kind words about our hotel's cleanliness and the service provided by our team.We note your comment regarding the comfort of the beds and would like to mention that all our bedding was changed in 2018 to ensure a restful sleep for our guests. We're sorry to hear that the firmness was not to your personal preference. It might interest you to know that we offer different pillow types upon request which might enhance your next stay.We hope to welcome you back. Best wishes,Gregory Viandaz Operations Manager

Cher hôte,Merci pour cet agréable commentaire.Nous sommes ravis de prendre connaissance de vos appréciations à l'égard de la propreté, l'état de nos installations ainsi que la qualité du service.Votre satisfaction est une réelle source de motivation pour notre équipe qui s'efforce de fournir un service d'excellence quotidien.À bientôt pour une expérience tout aussi plaisante,Gregory Viandaz Operations Manager

Dear Josie,Thank you for such a positive review.Your high praise for our room cleanliness, hotel condition, and service is truly rewarding for our team. We're glad that our efforts to maintain a high standard of cleanliness and service have enhanced your stay. Our team is committed to providing a welcoming and well-maintained environment, and your feedback affirms our dedication to excellence.We look forward to welcoming you back on future visits. Kindest regards,Gregory Viandaz Operations Manager

Dear Sunil,Thank you for taking the time to share your experience at our hotel.We are glad to hear that you found our hotel clean and appreciated our convenient location near the lake and train station. Our staff takes great pride in providing excellent service, so your kind words are truly appreciated.We understand your concerns about the surrounding area, and we would like to assure you that our hotel prioritizes the safety and comfort of our guests. Our soundproof rooms and double-glazed windows ensure a peaceful stay, and our team is always available to assist with any concerns. We hope that these measures helped to make your stay enjoyable.We look forward to welcoming you back in the future. Kind regards,Gregory Viandaz Operations Manager

Dear Koteswar,Thank you for such a positive review.We are delighted to hear that you found our location convenient, with many good restaurants within walking distance and proximity to the train station. It is our pleasure to provide a comfortable and enjoyable stay for all our guests.We appreciate your kind words about our room's cleanliness, hotel condition, service, and room amenities. Our team works hard to ensure that our guests have a pleasant stay, and your feedback is a testament to their efforts.We hope to welcome you back to our hotel in the future. Best regards,Gregory Viandaz Operations Manager

Dear Eric, Thank you for your feedback about your stay.We are glad to hear that you appreciated our convenient location near the main train station. Our hotel is indeed designed to cater to both business and leisure travelers, offering a range of amenities and services to ensure a comfortable stay.We understand that you found our hotel to be more business-oriented and not as luxurious as you might have expected. Our aim is to provide a modern and comfortable environment for our guests, and we continuously strive to improve our offerings. We hope that you were able to take advantage of our wellness area, Gourmet Bar, and other facilities during your stay.We hope that you will return on another occasion.Kind regards,Gregory Viandaz Operations Manager

Dear Ricardo,Please accept our sincere thanks for this kind review.We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness of our rooms. Our team works hard to ensure a comfortable and pleasant stay for all our guests.We also appreciate your positive feedback on our breakfast offerings. Our buffet breakfast aims to provide a wide variety of options to cater to different tastes and preferences. We hope it helped you start your day on a high note.We look forward to welcoming you back in the future.Kind regards,

Dear Jeremy,Thank you for such a positive review of your stay.We are delighted to hear that you appreciated our central location and the quality of our staff. It's great to know that you enjoyed the variety of food and drink options available nearby.We look forward to welcoming you back on your next visit to Geneva. Kind regards,Gregory Viandaz Operations Manager

Cher Frank,Merci pour votre sympathique commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Gregory Viandaz Operations Manager

Dear Tracie,Thank you for your kind feedback on your stay.We regret that you felt our breakfast buffet was overpriced. We offer a variety of options to cater to different preferences, including an Express Breakfast at a lower price, which includes pastries, fruit, juice, a hot drink, and a yoghurt. We hope this alternative option might better suit your needs during your next stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Gregory Viandaz Operations Manager

Dear Carmina,thank you for taking the time to share your experience at our hotel.We are continuously striving to provide excellent service and facilities to our valued guests, and your positive feedback is truly encouraging.We look forward to welcoming you back in the future. Kind regards,Gregory Viandaz Operations Manager

Dear Guest,Thank you for sharing a review.We regret that you encountered some issues during your stay.We apologize for the inconvenience caused by the lack of assistance with your luggage upon arrival. Our team is always available to help our guests, and we will make sure to remind them to be more proactive in offering assistance. Regarding the stained bedsheet, we assure you that cleanliness is of utmost importance to us, and we have addressed this issue with our housekeeping team to prevent such incidents in the future.In the future, do not hesitate to inform the Front Desk in able for them to find a solution to your inconvenience.We hope to have the opportunity to welcome you back for a better experience. Kind regards,Gregory Viandaz Operations Manager

Dear Laszlo,Thank you for positively reviewing your visit.We are glad to hear that you found our hotel to be of good quality and at a good price. Our team strives to provide excellent service and comfortable accommodations for our guests.We appreciate your positive feedback on the room cleanliness, hotel condition, and service. Our dedicated staff works hard to maintain high standards and to ensure that our guests have a pleasant stay.We look forward to welcoming you back on your next visit to our hotel. Best regards,Gregory Viandaz Operations Manager

Dear Jennifer,Thank you for sharing your rating of your recent stay.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,Gregory Viandaz Operations Manager

Dear Wendy,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back.Best wishes,Gregory Viandaz Operations Manager

Dear Angus,Thank you for taking the time to share your feedback.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Gregory Viandaz Operations Manager

Dear Matha, Thank you for taking the time to review your stay.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to see you again soon, Kind regards,Gregory Viandaz Operations Manager

Dear Mario,Thank you for taking the time to share your positive experience at our hotel.We are delighted to hear that you appreciated our convenient location and well-maintained facilities. Our team takes great pride in providing friendly service to all our guests, and we are glad that you felt well taken care of during your stay.We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay.Thank you once again for your kind words, and we look forward to seeing you soon.Best regards,Gregory Viandaz Operations Manager

Dear Ashley,thank you for taking the time to share your feedback with us.We are glad to hear that you appreciated the cleanliness of our rooms. Our housekeeping team works diligently to maintain high standards of cleanliness throughout the hotel.However, we are sorry to learn that you were not satisfied with the hotel's condition and service. We continuously strive to improve our facilities and services, and we have recently undergone renovations in 2020 to enhance our guests' experience. We apologize for any inconvenience you may have experienced during your stay and will take your feedback into account as we work towards further improvements.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Gregory Viandaz Operations Manager

Dear Justin,Thank you for sharing your experience with us.We are glad our high standards and team contributed to making your stay enjoyable. However, we regret that you experienced noise issues. We do have soundproof rooms and also provide earplugs for our guests' comfort. For future stays, we recommend requesting a room on a higher floor or facing the courtyard, as these tend to be quieter options.We hope to have the opportunity to welcome you back for a more peaceful stay. Kind regards,Gregory Viandaz Operations Manager

Dear Mario,Thank you for sharing your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back again in the future. Best wishes,Gregory Viandaz Operation Manager

Dear Lee,Thank you for this positive review of your stay.We are pleased that you enjoyed your stay and that our location was convenient for you.We look forward to welcoming you again. Best regards,Gregory Viandaz Operation Manager

Dear Ravindra,Thank you for sharing the review of your stay with us.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.It would be our pleasure to have you return on another occasion. Very best wishes,Gregory Viandaz Operations Manager

Dear Bhanu,Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We look forward to welcoming you back again in the future. Best wishes,Gregory Viandaz Operations Manager

Dear Kimberly, Thank you very much for your kind review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location and the nearby public transport convenient.We look forward to welcoming you back in the future.Kind regards,Gregory Viandaz Operations Manager

Dear Jeanette,Thank you for taking the time to share your feedback.We are glad to hear that you appreciated our high standards. Our housekeeping team works diligently to maintain a high standard of cleanliness for our guests.We apologize for the inconvenience you experienced with the air conditioning in your room. Our air conditioning system is adjustable within a certain range, and we also provide fans upon request for additional comfort. We understand that a comfortable room temperature is essential for a pleasant stay, and we will take your feedback into account for future improvements. We have also noted your additional comments and will evaluate our staffing levels to ensure that our guests receive the best possible service.We hope we can provide you with an improved stay in the future.Kind regards,

Dear Joel,Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We look forward to seeing you again on future occasions.Best wishes,Gregory Viandaz Operation Manager

Dear Guest,Thank you for this positive review.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back soon.Kind regards,Gregory ViandazOperations Manager

Dear Maria,Thank you for your review of your recent experience.We are thrilled that you found our hotel to be excellent. Our team works hard to ensure our guests have a comfortable and enjoyable stay. We, however, are sorry that you did not feel comfortable with the surrounding area at night. Our hotel is located in the city center, close to many attractions, shops, and restaurants, which can sometimes result in a lively atmosphere. Nevertheless, we appreciate your feedback and will take it into consideration for future improvements.We hope to welcome you back for another excellent stay. Kind regards,Gregory Viandaz Operation Manager

Dear Guest,Thank you for taking the time to share your review.As you made your reservation through a third party (Expedia), you always have to contact them directly.The rate you have selected was cancellable until 2pm Geneva Time.I spoke with you in the morning and just explained you the reservation was no show and you must book a room for June if you needed one..Best wishes,Gregory Viandaz Operations Manager

Dear Joseph,Please accept our sincere thanks for this kind feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regardsGregory Viandaz Operation Manager

Dear Guest,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back in the future. Kind regards,Gregory Viandaz Operation Manager

Dear Guest,Thank you for positively reviewing your recent stay.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to welcoming you back again in the future. Best wishes,Gregory Viandaz Operation Manager

Dear Guest,Thank you for this positive review.We are pleased that we were able to meet your expectations with our high standards and strategic location.We all hope to welcome you back in the future.Best wishes,Gregory Viandaz Operation Manager

Dear Rodolfo,Thank you for sharing your positive experience at Novotel Genève Centre.We are delighted to hear that you enjoyed your recent stay with us and received such excellent service from our team.Thank you for your kind remarks regarding our decor and our central location, which is, indeed, just a short walk from Lake Geneva and many attractions.We hope to have the pleasure of welcoming you back on your next visit to Geneva. Best regards,Gregory Viandaz Operation Manager