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Reviews of Hotel Royal

4.5 out of 5
Hotel Royal
Rue de Lausanne 41-43, Geneva

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1009 reviews" "
Rating 8 - Good. 343 out of 1009 reviews" "
Rating 6 - Okay. 133 out of 1009 reviews" "
Rating 4 - Poor. 55 out of 1009 reviews" "
Rating 2 - Terrible. 34 out of 1009 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reema

Liked: Amenities
Good staff great location gorgeous room
Stayed 1 night in Mar 2024

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional service, good property in a convenient location. Good value for money. Absolutely recommended.
Stayed 3 nights in Mar 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable well located hotel but the decor is dated and feels tired. Staff were very nice and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Svetlana, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights in a family suite room, which was very spacious. The location of the hotel is great- the tram stops right outside the hotel and gets you to old town in 2 stops. The breakfast was also very good with lots of good options. Highly recommend and would consider staying here again on the next trip.
Stayed 2 nights in Feb 2024

4/10 Poor

Maziar

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I wanted to have a coca cola at the bar. After paying for the drink with my debit card, the young girl there gives me a form to fill in providing all my personal details. She says it is for security. I have no idea what this display was supposed to be. What security issue is involved here? I didn't even charge the coke to the room, but rather paid it on the spot which makes it the more weird. This is just disrespect for guests.
Stayed 1 night in Dec 2023

10/10 Excellent

KEVIN PAUL

Stayed 4 nights in Jan 2024

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed and the staff excellent.
Stayed 3 nights in Jan 2024

6/10 Okay

Daniel

Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mohammed, Tunis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice in this property. I like it. Very convenient
Stayed 3 nights in Jan 2024

10/10 Excellent

Bailo, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff is nice
Stayed 1 night in Jan 2024

10/10 Excellent

Luis, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a junior suite with views of Mont Blanc, had a fridge, dining table & bathrobes. The hotel is close to the train station with tram and bus stop right outside. Travel is free around the city when you have checked in so I wouldn’t pay for train from the airport again. The lake is 5 mins walk away and you can get a free water taxi across the lake to the old town. Staff were very friendly. We paid for breakfast as it was NY but there are lots of places to eat / buy food the area.
Stayed 3 nights in Dec 2023

6/10 Okay

Ian

Stayed 1 night in Jan 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Shaunnah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so nice and the room was the most spacious on our trip. Great bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Prodipta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - try avoid the rooms facing the main road though - cars and HGV’s pass by all night. Nice hotel for our family as we passed through Geneva!
Stayed 1 night in Dec 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Valentin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all, the price of the room was good and the room was clean and spacious. But... a) Unfortunately the room did not match the pictures. b) The Bathroom is very old and not very convenient (even dangerous for elderly people) c) The decoration is very old and used. d) On Monday the room was very noisy because of their maintenance work. Check out is at noon, which is good.
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Daniyal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel within walking distance of everything we wanted. Fitness area was under construction so we could not use. Also was in a room just outside the banquet facility that had an event going until 3am
Stayed 2 nights in Dec 2023

10/10 Excellent

Danilo

Stayed 1 night in Nov 2023

2/10 Terrible

THOMAS, Amherst

Disliked: Cleanliness, property conditions & facilities
Unfriendly and unhelpful
Stayed 1 night in Nov 2023

10/10 Excellent

jorge

Travelled with partner
Liked: Cleanliness, staff & service
We have the impresión that the property needs up keep
Stayed 6 nights in Nov 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Geneva favorite!
This is a great hotel...love the service, the food, and location. The tram is right outside, as well as a quick walk to Lake Geneva.
Stayed 5 nights in Nov 2023

10/10 Excellent

Scott

Stayed 1 night in Nov 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at good price
For the price point, this is a really good hotel. It’s close to the train station and they provide you with a transportation card for the number of nights you stay. Geneva is relatively small, so you’re about 5-30 minute walk to everything and/or you can take the metro. Great service, clean hotel and a nice restaurant.
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst
Stayed 4 nights in Oct 2023

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for this excellent stay for my parents 20th year anniversary
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fabric of the hotel is very good. Large rooms and well equipped bathroom. Very attractive public areas. Excellent of overpriced breakfast. V close to the station.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 2 nights in Oct 2023

8/10 Good

Remi

Liked: Staff & service
I thought the hotel was clean and the staff was friendly. The images of the hotel were not as I expected, it had an older type feel. I would say it’s more a 3 star than 4…. It is close to the train, which is viewed as a slightly less safe place, but in general I had no major complains or issues. I would stay again for a day, maybe two, but no longer than that. Lovely for a quick pop in.
Stayed 1 night in Oct 2023

8/10 Good

RUBEN, AUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the gym during our stay (Sunday morning) and the AC was not working which made the workout session somehow uncomfortable. This was the only (minor) detail we experienced at this hotel. Thank you.
Stayed 1 night in Sep 2023

6/10 Okay

Omar

Stayed 6 nights in Sep 2023

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Rupert, St Peter Port

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, part of hotel felt tired but the part I stayed in has been recently upgraded and was good. No VIP benefits offered or received
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near train station
I stayed a couple of days. Hotel is located closed to train station and next to tram stop. Room is modern. Plug sockets are Swiss although there was one European one. Room was modern. Gym is good sized for a hotel.
Stayed 2 nights in Sep 2023

8/10 Good

Thomas, Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice. Our one complaint was that the room was very cold. We turned the heat up as high as it would go, but the hallway outside the room was still warmer. We finally asked for and received a space heater. The room was great after that was supplied.
Stayed 6 nights in Sep 2023

6/10 Okay

Ali

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The area around the hotel is very nice, the hotel itself is not very good
Stayed 1 night in Sep 2023

8/10 Good

MICHAEL

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel property in an interesting part of Geneva with excellent dining options and close to train station.
Stayed 2 nights in Sep 2023

10/10 Excellent

Callum

Stayed 1 night in Sep 2023

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The stay was excellent
Stayed 1 night in Aug 2023

6/10 Okay

Charles, Ottawa

Business traveller
I found the Hotel very unhelpful when I arrived before my check-in time around 11 AM. They did not seem to make much of an effort to clean my room and I had to wait over half an hour after the designated check-in time 3 PM. They did not provide any of the VIP benefits and I was not sure they even understood what they were. Apart from that the staff were courteous and the room was always well cleaned. Breakfast was quite good and there was quite a lot of choice.
Stayed 7 nights in Aug 2023

4/10 Poor

VEDAD

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is dated, old, desperate for full renovation to maintain 4 star rating. Hallways on the room floors are very dirty, more like a coal mine rather than a hotel. Bedding and mattresses were very good.
Stayed 2 nights in Aug 2023

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dates
The hotel is very dated. Carpets are smelly. The wall plugs are so old.
Stayed 1 night in Aug 2023