- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in the world
Best hotel experience in the world. It's truly an experience, not a hotel. Any review doesn't do it justice- it's that good. The staff and service is phenomenal- everyone goes above and beyond. Charm helped us with flights and was incredible. We booked this the day before arriving and it didn't disappoint. Everything was flawless. The food is amazing. The activities are great- learning to surf with the local instructors was a highlight. The spa services are lovely and so refreshing that it's all included in the cost. There's so much to do and not enough time. The property is over the top- nothing was skipped. You are made to feel like you are at home and it's very inviting. We can't wait to go back- as well traveled people, this is far and away the most relaxing and enjoyable experience we've had while traveling.