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"Pleasant staff"

"Excellent for the price, low cost, clean and friendly, perfect when you need a hotel near the airport for an early start or late arrival "

"Very nice place. Excellent breakfast, and very helpful staff. Located right on the edge of Old Heraklion, so it's easy to walk there. Just a 10 minute walk to the port, so if you are arriving or departing by ferry, you won't need a taxi. If you are arriving by car, just push the button at the entrance, and they will raise the arm for you."

"The hotel was excellent in all regards, including the restaurant. Short walking distance to the archeology museum. 10 min walking to the ferry boats. Breakfast was sumptuous and fresh. The only exception was the noise at the near by harbor. We stayed a total of 6 njghts. On three out of the 6 nights, there was loud music, some kind of party, at the near by harbor that lasted well after midnjght. "

"We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again! "

"Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night. "

"Amazing attention to detail. Wonderful service and excellent food"

"Mitsis Rinela was like paradise on earth. The staff was beyond accommodating and always left us with a smile. The nightly shows were great and the views were even better. We truly did not want to leave. If you're looking for the perfect vacation spot, look no further! "

"We had a wonderful holiday at Bella Beach. The staff couldn't have been more helpful and the vibe was friendly and relaxed. It benefits from being a smaller hotel, when compared with some of the adjacent properties. We stayed in late October, so the hotel was naturally quieter, but there was still plenty on offer for guests, and particularly for families. A couple of the noted facilities (mini golf etc.) are no longer available on site, but that didn't detract from our stay. The location is also good; 20mins drive from Heraklion airport and within 60-90mins of many of the popular attractions. Our only observation is that some guests may feel that the five-star rating is misleading, but I think that's possibly a subjective point. This is a quality hotel, but it isn't the high-end luxury that some might expect of five stars. However, it is still excellent and, frankly, suited us better as a family just the way it was. "