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Reviews

5/5 Excellent
2,064 reviews
"Great place...staff is very nice and helpful! Water park at the property was awe..."

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Suite (Villa)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Villa, 1 Bedroom (King)

    Room Amenities

    • Sleeps 4
    More details
  • Villa, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Villa, 2 Bedrooms

    Room Amenities

    • Sleeps 6
    More details
  • Deluxe Villa, 1 Bedroom (Full beds)

    Room Amenities

    • Mountain view
    • Sleeps 6
    More details
  • Villa (Westgate Resort Select)

    Room Amenities

    • Sleeps 4
    More details
  • Room (Resort Select)

    Room Amenities

    • Sleeps 4
    More details
  • Villa, 4 Bedrooms

    Room Amenities

    • Sleeps 16
    More details
  • Villa, 5 Bedrooms

    Room Amenities

    • Sleeps 19
    More details
  • Villa, 3 Bedrooms

    Room Amenities

    • Sleeps 12
    More details

About this area

Gatlinburg

Westgate Smoky Mountain Resort & Spa is located in Gatlinburg. Ripley's Believe It Or Not Museum and Dolly Parton's Stampede Dinner Attraction are cultural highlights, and some of the area's activities can be experienced at Gatlinburg Sky Lift and Ober Gatlinburg Ski Area & Amusement Park. Travelling with kids? Don't miss Ripley's Aquarium of the Smokies and Gatlinburg Space Needle.

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 64 min drive

Restaurants

  • Magnolia Tea Room & Cafe - 6 min walk
  • Atrium Pancakes - 5 min drive
  • Hard Rock Cafe - 5 min drive
  • Corky's Ribs & Barbeque - 5 min drive
  • No Way Jose's - 5 min drive

About this property

Westgate Smoky Mountain Resort & Spa

Family-friendly hotel with 2 outdoor pools and 4 spa tubs
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include a health club, a bar/lounge and massage/treatment rooms. All 250 rooms have 3 bedrooms and feature free WiFi. Guests will also find washing machines, 3 bathrooms and flat-screen TVs. Housekeeping is available once per stay.
Westgate Smoky Mountain Resort & Spa offers 250 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. This Gatlinburg hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

1 bar

Things to do

2 outdoor pools
4 hot tubs
Aerobics classes
Full-service spa
Health club
Mini golf
Playground
Water park access (surcharge)

Family friendly

2 outdoor pools
Laundry facilities
Mini golf
Playground

Conveniences

ATM/banking services
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

Business centre

Outdoors

BBQ grill(s)
Picnic area

Spa

2 treatment rooms
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bathroom

3 bathrooms
Free toiletries
Hairdryer
Towels

Entertainment

flat-screen TV
premium channels

Food and drink

Paper towels

More

Access via exterior corridors
Connecting rooms available
Dryer
Iron/ironing board
Phone

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • Guests will receive an email from the property manager with check-in and check-out instructions.
  • This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Renovations and closures

The following facilities will be closed from 20 January 2020 until 30 January 2020 (dates subject to change):
  • Water park

Pets

  • Pets are allowed for an extra charge of USD 170.00, per accommodation, per stay, plus a deposit of USD 100.00 per stay.
  • Dogs and cats only
  • 1 per room (up to 60 lb/27 kg)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 9.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Internet access
  • Phone calls
  • In-room safe
  • Self-parking
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 170.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Westgate Smoky Mountain Resort Gatlinburg
  • Westgate Smoky Mountain Resort
  • Westgate Smoky Mountain Gatlinburg
  • Westgate Smoky Mountain
  • Westgate Smoky Mountain Hotel Gatlinburg
  • Westgate Resort Gatlinburg
  • Westgate Resort Tennessee
  • Westgate Tennessee
  • Westgate Smokey Mountain Resort
  • Gatlinburg Westgate
  • Westgate Smoky Mountain Gatlinburg
  • Westgate Resort Gatlinburg
  • Westgate Smokey Mountain Resort
  • Westgate Smoky Mountain Resort
  • Westgate Resort Tennessee
  • Westgate Tennessee
  • Gatlinburg Westgate
  • Westgate Smoky Mountain Resort Spa
5 - Excellent
819
4 - Good
551
3 - Okay
339
2 - Mediocre
220
1 - Poor
135
4.3
Cleanliness
4.0
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great place...staff is very nice and helpful! Water park at the property was awesome!

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved the apartment and the layout of it. I loved how friendly and helpful the staff was. I loved how how well kept it looks and having the security made it feel so safe and I really appreciated that. I wish the water park was included and the fans in the room needed to be dusted.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    More than expected .... really good hotel ... units are remodel and look new

    Stayed 1 night in Jan. 2020

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