Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
80% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Honoraville, AL

Posted 19-Jan-2016
I really enjoyed the place. For the money it was better than a lot of other places I've been. No breakfast but no problem. Do we really pay that much more to make our own waffles or eat cereal and muffins. I will stay here again. Great proximity to all local attractions.
4 out of 5
Recommended
for Everyone
by A verified traveller from St. Petersburg, FL

A Surprise Gem in the Smokies

Posted 8-Jan-2016
Pros: This is a very romantic venue.
Cons: As an older hotel, the outside could use an update, but the already renovated rooms more than overcompensate for the need for exterior updates.
Location: At the edge of Pigeon Forge, 5 miles from Gatlinburg, it is an ideal spot for launching out to ski at Ober Gatlinburg, or hit the amusement parks!
Amazing amenities: indoor pool, in-room jacuzzis, 2 king size beds, large rooms, great balcony views, terrific staff! The rustic outside of the hotel hides the beautiful, amenity-rich surprises that await you in-room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to everything

Posted 29-Dec-2015
We really enjoyed this hotel. We usually stay in Gatlinburg, but decided to try Pigeon Forge instead. The outside of the hotel could use some TLC, but the room was spacious and clean. We loved the creak view also. Very nice!
3 out of 5
Recommended
for Everyone
by A verified traveller from richlands va

Nice place

Posted 29-Dec-2015
Love this place at was my 37 years anniversary.we loved the room
3 out of 5
by A verified traveller from TN

Very surprised!!!

Posted 22-Dec-2015
We booked on Expedia and based on the pictures and the name Expedia used thought e were getting a steal. Then we pulled up to the Smokey Shadows Motel not the Smokey Shadows inn and convention center!! Expedia used photos of the back of the newest tower near the river.. Not the street view showing the rundown exterior. Overall if you don't care about looks or comfort this is your hotel!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 28-Nov-2015
Room was great! Had everything we needed. Staff was very friendly.
2 out of 5
by A verified traveller from Kentucky

Great Location, But........

Posted 22-Nov-2015
Pros: The front desk ladies were very helpful.
Cons: Our room was terribly dirty. Broken mini blind, falling off tile, non swept carpet, dirty sink and toilet.
Location: Location was awesome, great food and entertainment close by.
Our experiences in Pigeon Forge were awesome. It was a great getaway and well deserved break.
4 out of 5
Recommended
for Everyone
by A verified traveller from Beaufort,SC

Nice Place to stay

Posted 17-Nov-2015
Pros: I like that we were able to bring our dog.
Cons: More walking area for pets.
Location: It's near Dollywood, and has many restaurants close by.
Had a balcony overlooking a mountain stream. The room was clean. Had a nice stay and will come here again.
1 out of 5
by A verified traveller

Bed bugs

Posted 16-Nov-2015
Mattress had bed bugs. Management refunded money but offered no apology.
3 out of 5
Recommended
for Everyone
by A verified traveller from TN

Better Than Expected

Posted 15-Nov-2015
This was a decent hotel. The room was much larger than in motels in this price range. The jetted tub was very nice. The view of little river was very nice as well. I wish that the bedspreads had been cleaner. They had stains from whoever was there before. The front desk staff very nice.