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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

3.8 out of 5 Good
938 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationGatlinburg Convention Center2 min walk
Popular LocationSmoky Mountain Brewery13 min walk
Popular LocationTraffic Light #1015 min walk
AirportKnoxville, TN (TYS-McGhee Tyson)71 min drive

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  • Standard Room, 2 Queen Beds (Poolside)

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds (Poolside)
  • Standard Room, 2 Queen Beds (Exterior)

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds (Exterior)
  • Standard Room, 2 Queen Beds (Interior)

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds (Interior)
  • Two Queens with Balconies

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsTwo Queens with Balconies
  • Standard Room, 1 King Bed (Exterior)

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed (Exterior)
  • King with Balconies

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsKing with Balconies
  • Standard Room, 1 King Bed, Fireplace

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Fireplace
  • Standard Room, 1 King Bed, Pool View

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Pool View

About this area

Gatlinburg

Located in Gatlinburg, Glenstone Lodge is in the city centre and near theme parks. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at Ober Gatlinburg Ski Area & Amusement Park and Ober Gatlinburg Ski Resort and Amusement Park. Gatlinburg Sky Lift and Ripley's Aquarium of the Smokies are not to be missed. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as sledging and snow tubing. Our guests appreciate the hotel's central location.
Visit our Gatlinburg travel guide
View in a map
Popular Location

What's nearby

  • Gatlinburg Convention Center - 2 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Smoky Mountain Brewery - 13 min walk
  • Traffic Light #10 - 15 min walk

Getting around

  • AirportKnoxville, TN (TYS-McGhee Tyson) - 71 min drive

Restaurants

  • The Patio — 1 min walk
  • The Melting Pot a fondue restaurant - 11 min walk
  • Cherokee Grill - 12 min walk
  • Calhoun's - 13 min walk
  • Pancake Pantry - 13 min walk

About this property

Glenstone Lodge

3-star hotel, walk to Gatlinburg Convention Center
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and a 24-hour front desk. All 216 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include hairdryers, safes and phones.
Glenstone Lodge offers 216 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 7.95 for adults and USD 5.95 for children
  • 1 restaurant

Things to do

  • Indoor pool
  • Mini golf
  • Outdoor pool

Family friendly

  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 7.95 for adults and USD 5.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Glenstone Lodge Gatlinburg
Glenstone Lodge
Glenstone Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg

Frequently asked questions

Can I cancel my reservation for free at Glenstone Lodge and receive a full refund?
Yes, Glenstone Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Glenstone Lodge cancellation policy on our site for more details about any exclusions or requirements.
Does Glenstone Lodge have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Glenstone Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Glenstone Lodge?
Self-parking is free at this property.
What time is check-in at Glenstone Lodge?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Glenstone Lodge?
Checkout is at 11 AM.
Where is Glenstone Lodge located?
Located in the heart of Gatlinburg, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg Sky Lift and Gatlinburg Space Needle. Ole Smoky Moonshine Distillery and Ripley's Believe It Or Not Museum are also within 10 minutes.
3.8
Good
938 reviews
5 - Excellent
285
4 - Good
359
3 - Okay
183
2 - Poor
76
1 - Terrible
35

3.9/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

Stayed 2 nights in Sep 2020

4/5 Good

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness
Hallways smelled musty and the indoor pool was crowded. All in all the rooms were clean and beds were comfortable. The bathrooms could use updating but they worked.
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

2/5 Poor

Travelled with partner, Travelled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
The A/C didn’t work correctly and the fridge had an awful smell.
Stayed 3 nights in Sep 2020