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Photo gallery for SureStay Plus Hotel by Best Western Gatlinburg





Reviews
8.4 out of 10
Very good
Popular amenities
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Showing 6 of 6 rooms
View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Standard Room, 2 Queen Beds, Balcony, River View
8.4 out of 10
Very good
(81 reviews)
Highlights
Balcony
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
View all photos for Suite, 2 Queen Beds, Balcony, River View (with Sofabed)

Suite, 2 Queen Beds, Balcony, River View (with Sofabed)
7.8 out of 10
Good
(40 reviews)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Refrigerator
Dining table
LED TV
Blackout drapes/curtains
View all photos for Standard Room, 1 King Bed, Balcony, River View

Standard Room, 1 King Bed, Balcony, River View
7.2 out of 10
Good
(5 reviews)
Highlights
Balcony
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony
8.4 out of 10
Very good
(6 reviews)
Highlights
Balcony
Air conditioning
Heating
Mini-fridge
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
View all photos for Suite, 1 King Bed, Accessible, Balcony (with Sofabed)

Suite, 1 King Bed, Accessible, Balcony (with Sofabed)
8.0 out of 10
Very good
(8 reviews)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Mini-fridge
Dining table
LED TV
Blackout drapes/curtains
View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)
8.6 out of 10
Excellent
(34 reviews)
Highlights
Balcony
Separate sitting area
Air conditioning
Heating
Refrigerator
Dining table
LED TV
Blackout drapes/curtains
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6.4 out of 10, 1,011 reviews
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CA $103 total
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Aug 14 - Aug 15
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About the area
Located in Downtown Gatlinburg, a neighborhood in Gatlinburg, SureStay Plus Hotel by Best Western Gatlinburg is in the mountains and on a river. SkyPark and Ober Gatlinburg Ski Resort and Amusement Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Gatlinburg Space Needle and Ripley's Aquarium of the Smokies. WonderWorks and Dollywood are not to be missed. Spend some time exploring the area's activities, including skiing.

218 Ski Mountain Road, Gatlinburg, TN, 37738
What's nearby
- Gatlinburg Convention Center - 9 min walk - 0.8 km
- Gatlinburg Space Needle - 10 min walk - 0.9 km
- SkyPark - 10 min walk - 0.9 km
- Ripley's Aquarium of the Smokies - 18 min walk - 1.5 km
- Ober Gatlinburg Ski Resort and Amusement Park - 6 min drive - 3.6 km
Getting around
Restaurants
- Ole Smoky Distillery - 11 min walk
- Sugarlands Distilling Co. - 11 min walk
- Loco Burro Fresh Mex Cantina - 13 min walk
- Smith & Son Corner Kitchen - 11 min walk
- Mellow Mushroom - 10 min walk
About this property
Property amenities
Room amenities
Policies
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Family America Gatlinburg
Family Inns
Family Inns America Gatlinburg
Travelodge Inn Gatlinburg River
Travelodge Inn River
Travelodge Gatlinburg River
Travelodge River
SureStay Plus Hotel Best Western Gatlinburg
SureStay Plus Best Western Gatlinburg
Surestay Plus By Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg Hotel
SureStay Plus Hotel by Best Western Gatlinburg Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg Hotel Gatlinburg
Frequently asked questions
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SureStay Plus Hotel by Best Western Gatlinburg Reviews
Reviews
8.4
Very good
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
Aug 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025
10/10 Excellent
Byron
Aug 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Byron
Stayed 1 night in Jul 2025
8/10 Good
Tara
Aug 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tara
Stayed 2 nights in Jul 2025
8/10 Good
Jim
Jul 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Jim
Stayed 3 nights in Jul 2025
10/10 Excellent
Heather
Jul 13, 2025
Liked: Cleanliness, property conditions & facilities
Heather
Stayed 2 nights in Jul 2025
10/10 Excellent
michael
Jul 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities
michael
Stayed 1 night in Jul 2025
6/10 Okay
John
Jul 13, 2025
Liked: Amenities
John
Stayed 1 night in Jul 2025
8/10 Good
Patty
Jun 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Patty
Stayed 4 nights in Jun 2025
10/10 Excellent
Shaylene
Aug 6, 2025
Liked: Cleanliness, staff & service, amenities

Shaylene
Stayed 1 night in Aug 2025
10/10 Excellent
John
Jul 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
John
Stayed 1 night in Jul 2025
8/10 Good
Jolene
Jul 20, 2025
Liked: Cleanliness, staff & service
Jolene
Stayed 2 nights in Jul 2025
10/10 Excellent
Ebone
May 4, 2025
Liked: Cleanliness, property conditions & facilities
Ebone
Stayed 2 nights in May 2025
10/10 Excellent
Colby
Jul 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Colby
Stayed 2 nights in Jun 2025
10/10 Excellent
Nathan
Apr 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathan
Stayed 6 nights in Mar 2025
10/10 Excellent
David
May 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Gatlinburg
David
Stayed 3 nights in May 2025
10/10 Excellent
Manuela
Jun 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Manuela
Stayed 1 night in Jun 2025
2/10 Terrible
Devendra
Aug 10, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Devendra
Stayed 4 nights in Aug 2025
10/10 Excellent
Cody
Jul 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cody
Stayed 3 nights in Jul 2025
8/10 Good
Enrique Antonio
Jul 2, 2025
Liked: Cleanliness, staff & service
Enrique Antonio
Stayed 3 nights in Jun 2025
6/10 Okay
Karlene
May 17, 2025
Liked: Staff & service
Karlene
Stayed 1 night in May 2025
10/10 Excellent
Katherine
Apr 29, 2025
Liked: Staff & service, property conditions & facilities, room comfort
Katherine
Stayed 1 night in Apr 2025
10/10 Excellent
Brandt
May 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brandt
Stayed 2 nights in Apr 2025
10/10 Excellent
Dana
Aug 3, 2025
Liked: Cleanliness, property conditions & facilities
Dana
Stayed 3 nights in Jul 2025
10/10 Excellent
JENNIFER
Apr 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JENNIFER
Stayed 5 nights in Apr 2025
10/10 Excellent
Kelli
Mar 11, 2025
Liked: Amenities, property conditions & facilities
Kelli
Stayed 1 night in Mar 2025