Title: SureStay Plus Hotel by Best Western Gatlinburg - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Plus Hotel by Best Western Gatlinburg Riverfront hotel with free breakfast and a seasonal outdoor pool ![Suite, 2 Queen Beds, Balcony, River View (with Sofabed)](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/f89a443e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/28e9ec88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/722421a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/d2fa8031.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/91821652.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies SureStay Plus Hotel by Best Western Gatlinburg offers convenience and comfort. Guests enjoy free continental breakfast, business center access, and complimentary coffee and tea in the lobby. The attentive staff consistently earns praise for their helpful service. 8.4 Very good ## Popular amenities - - 24/7 front desk - Pool - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=472423&PinnedHotelID=472423&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Room, 2 Queen Beds, Balcony, River View](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/701390b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Balcony, River View 8.6 Excellent 89 reviews ### Highlights Balcony Air conditioning Heating Refrigerator LED TV Blackout drapes/curtains Shower/tub combination Hair dryer - Sleeps 4 - 2 Queen Beds ![Suite, 2 Queen Beds, Balcony, River View (with Sofabed)](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/f552def6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Balcony, River View (with Sofabed) 7.8 Good 44 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Refrigerator Dining table LED TV Sofa bed - double - Sleeps 6 - 2 Queen Beds ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/219b1572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Balcony 8.4 Very good 7 reviews ### Highlights Balcony Air conditioning Heating Mini-fridge LED TV Blackout drapes/curtains Hair dryer Private bathroom - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/03f5200a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Balcony (with Sofabed) 8.0 Very good 8 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Mini-fridge Dining table LED TV Sofa bed - double - Sleeps 4 - 1 King Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/219b1572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Balcony, River View 7.2 Good 5 reviews ### Highlights Balcony Air conditioning Heating Refrigerator LED TV Blackout drapes/curtains Shower/tub combination Hair dryer - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/480000/472500/472423/de877991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Balcony, River View (with Sofabed) 8.6 Excellent 38 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Refrigerator Dining table LED TV Sofa bed - double - Sleeps 4 - 1 King Bed ## You may also like Ad ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/11300/11275/04603bfa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Gatlinburg Historic Nature Trail Gatlinburg - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 1,337 reviews CA $124 CA $140 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Gatlinburg-Hotels-Hampton-Inn-Gatlinburg-Historic-Nature-Trail.h11275.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=7474&destination=Gatlinburg&destType=MARKET&latLong=35.71247,-83.51577&searchId=cf402821-8979-434e-af39-bee07e4b1a17&top_cur=CAD) Ad ![In-room safe, desk, blackout drapes, iron/ironing board](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/90000/85000/84921/36b5be1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quality Inn Creekside - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-SureStay-Plus-Hotel-By-Best-Western-Gatlinburg.h472423.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGatlinburg-Hotels-SureStay-Plus-Hotel-By-Best-Western-Gatlinburg.h472423.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.70747%2C-83.52446&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7sg2qwYaQv65rzvbcL69801N-34=) 218 Ski Mountain Road, Gatlinburg, TN, 37738 #### What's nearby - Ober Gatlinburg Aerial Tramway - 4 min walk - 0.4 km - Gatlinburg Convention Center - 11 min walk - 0.9 km - Gatlinburg Space Needle - 12 min walk - 1.0 km - Gatlinburg SkyPark - 12 min walk - 1.0 km - Ripley's Aquarium of the Smokies - 19 min walk - 1.7 km #### Getting around - McGhee Tyson Airport (TYS) - 68 min drive #### Restaurants - ‪Ole Smoky Distillery - ‬11 min walk - ‪Sugarlands Distilling Co. - ‬11 min walk - ‪Puckers Sports Bar - ‬12 min walk - ‪Mellow Mushroom - ‬10 min walk - ‪Smith & Son Corner Kitchen - ‬12 min walk ## About this property ### SureStay Plus Hotel by Best Western Gatlinburg Hotel near Gatlinburg Space Needle Located close to Gatlinburg SkyPark and Ripley's Aquarium of the Smokies, SureStay Plus Hotel by Best Western Gatlinburg provides a free breakfast buffet and a business center. Guests can connect to free in-room WiFi. You'll also find perks like: - A seasonal outdoor pool along with sun loungers - Free self parking - A TV in the lobby, an elevator, and a 24-hour front desk - Coffee/tea in the lobby and a vending machine - Guest reviews say great things the breakfast, helpful staff, and location Room features All 52 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, spacious rooms at the property. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and hair dryers - 44-inch LED TVs with cable channels - Balconies, mini fridges, and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/11000000/10540000/10538800/10538767/54c03c32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Gatlinburg, TN Gatlinburg - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,057 reviews CA $85 CA $95 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=10538767&PinnedHotelID=10538767&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/70000/61800/61757/9429b0a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crossroads Inn & Suites Downtown Gatlinburg - Pool - Breakfast included - Kids pool - Parking included 8.6 Excellent 1,452 reviews CA $104 CA $131 total includes taxes & fees Nov 24 - 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Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Things to do - Seasonal outdoor pool - TV in common areas ### Family friendly - In-room microwave - Mini-fridge - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Housekeeping (on request) ### Business services - Business center ### Outdoors - In a national park - In the mountains - On a river - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Lever door handles - Pool hoist on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 7 floors - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 44-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention The seasonal pool will be open from May to September Pool access available from 8:00 AM to 10:00 PM Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Family America Gatlinburg Family Inns Family Inns America Gatlinburg Travelodge Inn Gatlinburg River Travelodge Inn River Travelodge Gatlinburg River Travelodge River SureStay Plus Hotel Best Western Gatlinburg SureStay Plus Best Western Gatlinburg Surestay Plus By Gatlinburg SureStay Plus Hotel by Best Western Gatlinburg Hotel SureStay Plus Hotel by Best Western Gatlinburg Gatlinburg SureStay Plus Hotel by Best Western Gatlinburg Hotel Gatlinburg ## Frequently asked questions ### Does SureStay Plus Hotel by Best Western Gatlinburg have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM. ### How much does it cost to stay at SureStay Plus Hotel by Best Western Gatlinburg? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Gatlinburg on Dec 1, 2025 start from CA $67.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Gatlinburg-Hotels-SureStay-Plus-Hotel-By-Best-Western-Gatlinburg.h472423.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at SureStay Plus Hotel by Best Western Gatlinburg? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at SureStay Plus Hotel by Best Western Gatlinburg? > Check-out is at 11 AM. ### Where is SureStay Plus Hotel by Best Western Gatlinburg located? > Located in Downtown Gatlinburg, this hotel is within a 15-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. Ripley's Aquarium of the Smokies and Ober Mountain are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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